Siouxland Mental Health Center

What Siouxland Mental Health Center does

Siouxland Mental Health Center (SMHC) is a private nonprofit community mental health center headquartered at 625 Court Street, Sioux City, Iowa, with a secondary Walk-in Crisis Center at 4038 Division Street operating 24 hours per day, 365 days per year. Per its own organizational materials, the center has delivered comprehensive mental health services to the Siouxland region for over 50 years, serving 7,061 clients across 81,611 encounters in FY 2025, with a 71% adult and 29% child client mix. Its service portfolio spans individual therapy, group therapy, psychiatry and medication management, mental health assessments, an Empowering Families program, child-focused services, an integrated on-site Genoa Pharmacy, a 24/7 crisis line (712-560-7996), and scheduled appointments (712-252-3871). The organization is CARF accredited and operates under a published HIPAA-compliant privacy program administered by a designated Privacy Officer (Kelsey Walter).

The center's business model is a fee-for-service community mental health model with a published Sliding Fee Scale tied to family size and income, supplemented by grant, donation, and contract revenue typical of Iowa-licensed CMHCs. Go-to-market is direct-to-consumer, mediated through walk-in crisis access, scheduled appointments, phone/telehealth intake, a multilingual accessibility portal covering 20+ languages, and community education channels including the Mind Matters Podcast, blog, newsletter, social media (Facebook, Instagram, YouTube), and recurring community events (Golf Fore Mental Health, Stand Up Let's Talk, Paint Siouxland Green, Helping Hands). Supporting infrastructure is limited: a Patient Portal hosted via InSynch Health Solutions, standard marketing/CRM tooling, and no disclosed proprietary technology stack or AI/automation layer.

Name

Siouxland Mental Health Center

Legal name

Siouxland Mental Health Center

Website

https://siouxlandmentalhealth.com

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

101–250 employees

Short description

Siouxland Mental Health Center is a 50+ year nonprofit community mental health center in Sioux City, Iowa, providing 24/7 crisis services, outpatient therapy, psychiatry, and family programs across 7,061 clients and 81,611 annual encounters.

Ownership category

akta.pro rank

Product category

Community Mental Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330), Child and Youth Services (62411)

SIC

Services-Health Services (8000), Services-Social Services (8300)

akta.pro primary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

akta.pro secondary industries

Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL), Outpatient Mental Health & Counseling Clinics (HLAFABAC), Mental Health Counseling & Psychotherapy Services (EDALAFAB)

Keywords

• Community mental health services
• Behavioral health therapy
• Psychiatric care services
• Crisis intervention services
• Outpatient mental health

Headquarters

HQ city

Sioux City

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Mental Health Services: Fee-for-service mental health evaluation and treatment for individuals of all ages experiencing mental illness, emotional distress, and stressful circumstances. Services include individual therapy, group therapy, psychiatric services, and specialized programs. Operates with a sliding fee scale policy to accommodate patients with varying ability to pay.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Siouxland Mental Health Center is a nonprofit community mental health center that delivers outpatient behavioral health services to children, adults, and families in the Siouxland tri-state region. Core offerings include mental health assessments, individual and group therapy, psychiatric care, family programs, and continuous crisis intervention through a 24/7 walk-in center and telephone line, with an on-site Genoa Pharmacy supporting medication access.

Product overview

Siouxland Mental Health Center operates as a comprehensive mental health services provider offering a unified portfolio of clinical, emergency, and educational services. The core clinical services include Child Services and Adult Services, which encompass individual therapy, group therapy, and specialized treatment programs. The organization provides integrated pharmacy services through a partnership with Genoa Pharmacy. Emergency mental health support is available through a 24/7 Crisis Line and a Walk-in Crisis Center operating 365 days a year. Additional services include Mental Health Assessments, Psychiatry Team services, and the Empowering Families program. The organization also offers educational resources including the Mind Matters Podcast and maintains a Patient Portal for digital access to services.

Differentiator

Problem solved

Functional benefit

Brands

• Mind Matters Podcast: Mental health podcast by Siouxland Mental Health Center providing mental health information and wellness tips.

Quantifiable outcome

• Served 7,061 clients with 81,611 encounters in FY 2025

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Compass Health Network: Missouri-headquartered nonprofit community mental health provider operating outpatient clinics, crisis services, and integrated care across rural and mid-size markets. Comparable multi-site community mental health operating model.
• CenterPointe Health: Omaha, Nebraska behavioral health provider offering outpatient therapy, psychiatry, crisis services, and integrated primary care. Comparable in offering a comprehensive, age-spanning outpatient and crisis portfolio to a tri-state region.
• Plains Area Mental Health: Community mental health center serving northwest Iowa, offering outpatient therapy, psychiatry, and crisis services across multiple counties. Directly comparable to SMHC in mission, service mix, and Iowa nonprofit structure.
• Lutheran Services in Iowa: Iowa nonprofit providing behavioral health, children and family services, and community-based programs statewide. Directly comparable as a faith-rooted Iowa nonprofit delivering similar mental health and family support services.
• Heartland Counseling Services: South Dakota-based community mental health center providing outpatient counseling, substance use treatment, and 24/7 crisis response across rural counties. Closely comparable scope, populations served, and rural Midwestern operating model.

Emerging players

• Talkspace: Digital-first therapy and psychiatry platform providing virtual outpatient mental health services across all 50 states. Comparable on outpatient therapy and psychiatry offerings but via telehealth-only delivery.

Others

• National Council for Mental Wellbeing: Membership and advocacy association for community mental health and substance use providers across the U.S. Not a competitor but the primary trade/peer network to which SMHC and similar CMHCs belong.
• Optum Behavioral Health:

Broad incumbents

• UnityPoint Health - St. Luke's: Regional health system in Sioux City offering inpatient and outpatient behavioral health services within a broader hospital network. Broad incumbent in the same local market with overlapping behavioral health capabilities.

Regional players

• Catholic Charities of Sioux City: Local social services nonprofit serving the Siouxland region with counseling, family support, and refugee/immigrant services. Overlaps with SMHC on family emotional distress and community mental health, though broader in mission.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC-RrALHFngzYNi51ZCVdz2g
• Facebookfacebook.com/siouxlandmentalhealth
• Instagraminstagram.com/siouxlandmentalhealth
• Xx.com/scmentalhealth
• LinkedInlinkedin.com/company/siouxland-mental-health-ctr

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Siouxland Mental Health Center