Village of Bald Head Island

What Village of Bald Head Island does

The Village of Bald Head Island is a municipal government entity providing administrative, public safety, utility, and infrastructure services to residents, property owners, visitors, and contractors on Bald Head Island, a barrier island in Brunswick County, North Carolina, accessible only by ferry or private boat. Founded in 1985 and operating under a council-manager form of government, the Village operates across departments including Public Safety (fire, EMS, police, emergency preparedness), Public Works (trash, recycling, yard debris, road maintenance), Utilities (water and wastewater), Development Services (permits, inspections), Shoreline Protection, Village Parks, and the Island Package Center & Post Office, which processes 75,000 to 80,000 packages annually.

The Village's technology stack is built on standard municipal SaaS and government platforms, including the CodeRED emergency notification system, TextMyGov SMS service, an iWorQ-based online service request portal, a golf cart registration system, Granicus for council meeting records, and integrations with the National Weather Service for beach safety data and Duke Energy for power outage management. There is no disclosed proprietary technology, AI/ML capability, or platform product; rather, the "product" is the integrated bundle of municipal services delivered through on-island departments and digital service portals.

The Village's revenue model is grounded in recurring and transactional public revenue streams rather than commercial sales. Primary sources include property taxes (proposed FY27 rate of $0.6300 per $100 of valuation), recurring water/sewer utility fees (proposed minimum monthly bill of $142.11), accommodation taxes flowing through the BRRAT (Beach Renourishment, Recreation & Tourism) fund, stormwater fees, and per-transaction permit and registration fees (e.g., $30 per golf cart, $50–$500 false alarm civil penalties). The FY27 Total Overall Budget across all funds is $26,720,200, with a General Fund Budget of $18.84M. Customers include full-time and part-time residents, property owners, tourists/visitors, and licensed contractors requiring commercial vehicle permits and barge access.

Name

Village of Bald Head Island

Legal name

Village of Bald Head Island

Website

https://villagebhi.org

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

51–100 employees

Short description

Village of Bald Head Island is a municipal government in Brunswick County, North Carolina, providing public safety, utilities, public works, permitting, shoreline protection, and package/mail services to island residents, property owners, visitors, and contractors on a ferry-accessible barrier island.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Air and Water Resource and Solid Waste Management Programs (924110), Landscaping Services (561730)

SIC

Services-To Dwellings & Other Buildings (7340), Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Solid Waste & Recycling Services Administration (BPAIACAH), Grounds & Exterior Services (Landscaping/Snow Removal/Parking Lot Maintenance) (IMAIAAAF)

Keywords

• Municipal government services
• Public safety services
• Water and sewer utilities
• Public works operations
• Coastal shoreline management

Headquarters

HQ city

California

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Property Taxes: The Village collects property taxes as a primary revenue source. The proposed FY27 tax rate is $0.6300, representing an overall reduction of $0.0207 from the current tax rate. Rate proposed to decrease $0.0257 Village-wide.
2. Utility Fees: The new minimum monthly utility bill (not including stormwater) as proposed for FY27 is $142.11 (up $7.41 from $134.70). Utilities Fund covers water and wastewater services.
3. BRRAT Fund (Beach Renourishment, Recreation & Tourism): Continues to support shoreline protection, beach access maintenance, tourism, recreation, and debt service payments. BRRAT Fund collected through accommodation taxes and allocated to priority projects.
4. Permit and Service Fees: The Village collects fees for building permits, golf cart registrations ($30 per cart), commercial vehicle permits, and other administrative services.
5. Stormwater Fees: Stormwater Fund provides funding for projects including the Timbercreek Outfall Erosion Mitigation and LASII Stormwater Implementation projects.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

The Village of Bald Head Island is a municipal government that provides administrative, public safety, utility, public works, development, and shoreline protection services to residents, property owners, visitors, and contractors on Bald Head Island, North Carolina. Services include fire and EMS response, water and sewer utilities, trash and recycling collection, building permits, golf cart registration, and beach safety monitoring.

Product overview

Village of Bald Head Island operates as a municipal government providing comprehensive public services to residents, property owners, visitors, and contractors on the island. The service portfolio is organized as a unified government platform with multiple departments offering interconnected services including Public Safety (emergency preparedness, fire/EMS, beach safety), Public Works (trash/recycling, yard debris, hazardous waste, road maintenance), Utilities (water, sewer, wastewater treatment), Development Services (permits, inspections), Shoreline Protection (beach access, coastal management), Parks, and the Island Package Center. Online services include golf cart registration, service request submissions, payment processing, emergency notifications via CodeRED, and beach forecast information. The Village uses digital platforms including TextMyGov for communications and maintains service partnerships with Duke Energy and National Weather Service for utility and weather services.

Differentiator

Problem solved

Functional benefit

Products and services

• Public Safety Department Services

Quantifiable outcome

• Island Package Center processes 75,000 to 80,000 packages annually
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Bald Head Island Transportation Authority (BHITA)coreStrategic or Co-development PartnerThe Village supports the Transportation Authority's efforts to potentially acquire the transportation system for long-term community stability. Mayor Quinn, Mayor Pro Tem White, and Claude Pope serve on the TA board. The TA is negotiating with BHI Limited regarding potential purchase of the transportation system. Dr. Rex Cowdry serves as Vice Chair.
• Bald Head Island ConservancycoreStrategic or Co-development PartnerBHI Conservancy provides environmental services including sea turtle protection, deer management, maritime forest health monitoring, water quality testing, and wildlife population estimates. Works with Village on shoreline protection and environmental conservation. Joint collaboration on the 5th Annual Johnston Coastal Sustainability Symposium.
• U.S. Army Corps of EngineerscoreStrategic or Co-development PartnerVillage engages with USACE on shoreline management, sand sourcing, coastal resilience, and partnership opportunities such as Additional Work Agreement. USACE conducting feasibility study for long-term shoreline protection options. Village advocates for funding of federal feasibility study.
• NC Division of Coastal Management (DCM)coreStrategic or Co-development PartnerVillage submitted comments to DCM regarding Wilmington Harbor Navigation Improvement Project. DCM issued decision objecting to the Corps' Consistency Determination due to insufficient information about PFAS, flooding, and dredged material placement.
• The Ferguson GroupminorImplementation/ SI/ Consulting PartnerGovernmental affairs consultants working with the Village on federal advocacy and policy matters. Assisted with DC visits to advocate for shoreline protection funding.
• Duke EnergycoreOthersDuke Energy provides power to the island and conducts nuclear plant siren testing. The Village coordinates with Duke Energy on lagoon levels, irrigation, and stormwater improvements during club renovations. Brunswick Nuclear Plant is located nearby.
• Brunswick CountycoreStrategic or Co-development PartnerVillage works with Brunswick County on water supply (County provides some water to BHI), emergency management, elections, health services, and hazardous waste disposal. County moved to Stage 2 MANDATORY Water Conservation Alert affecting Village Utilities customers.
• NC Coastal ReserveminorStrategic or Co-development PartnerNC Coastal Reserve manages Bald Head Woods Coastal Reserve (2nd largest maritime forest in NC). Hosted virtual info session on site steward program for Village residents.
• Old Baldy FoundationminorStrategic or Co-development PartnerOld Baldy Foundation partnered with American Veterans Archaeological Recovery (AVAR) to perform archaeological exploration at lighthouse grounds. Land donated to OBF by Mark and Robin Prak.
• Bald Head Association (BHA)coreStrategic or Co-development PartnerBHA is a key island organization with reciprocal lease for Timber Creek Mulch site. Hosts community events including 'It Takes a Village' volunteer celebration, trick-or-treating, and coordinates with Village on various matters. Dog park at 230 N Bald Head Wynd lease was not renewed.
• Bald Head Island ClubminorStrategic or Co-development PartnerVillage coordinates with BHI Club on irrigation and stormwater improvements during club renovations. Club monitors lagoon levels. Conservancy weather station located at BHI Club.
• Dosher Memorial HospitalminorStrategic or Co-development PartnerDosher Memorial Hospital provides health services including flu shot clinics on BHI, fall prevention seminars, and Operation Medicine Cabinet drug take-back events.
• NC State Ports AuthorityminorOthersVillage has submitted comments opposing the Wilmington Harbor Navigation Improvement Project proposed by NC State Ports Authority due to concerns about shoreline erosion impacts.

Scale indicators6 records

Recent moves10 records

Expansion highlights6 records

Regional players

• Town of Carolina Beach, NC: Coastal NC town operating public works, utilities, and public safety for a barrier island community. Comparable municipal service portfolio and coastal regulatory exposure.
• Town of Oak Island, NC: Brunswick County, NC barrier island town that provides utilities, public safety, and beach management services. Direct regional comparable given shared county, coastal challenges, and overlapping service model.
• Village of Pinehurst, NC: Small incorporated village government in North Carolina providing municipal services (public safety, utilities, public works) to a residential/resort community. Comparable as a similarly sized NC municipal government with a tourism-influenced tax base.
• Town of Wrightsville Beach, NC: NC coastal municipality operating public safety, utilities, and beach access services on a barrier-style island with shared state-level regulatory environment. Comparable service portfolio and coastal operating context.
• Town of Kure Beach, NC: Coastal NC town providing municipal services including beach access, public safety, and utilities on a barrier-style peninsula. Comparable as a small North Carolina coastal municipality facing similar shoreline management and tourism-driven revenue dynamics.
• Town of Caswell Beach, NC: Small barrier island town in Brunswick County, NC providing municipal services including beach access, public safety, and tax-based funding. Highly comparable as a small NC barrier-island municipality with similar revenue constraints.

Direct peers

• City of Key West, FL: Florida Keys barrier-island municipality with limited vehicle access, heavy tourism economy, and active shoreline/coastal resilience programs. Comparable tourism-dependence and barrier-island municipal profile.
• Borough of Avalon, NJ (Cape May County): New Jersey shore borough providing seasonal municipal services including beach tags, public safety, and water/sewer utilities to a ferry-accessible resort community. Comparable as a barrier-island seasonal municipality.
• City of South Padre Island, TX: Texas barrier-island municipality whose economy is heavily dependent on tourism, beach access management, and shoreline protection. Directly comparable business model of resort/island municipal governance.
• Town of Jekyll Island Authority (GA): State-run barrier island authority managing public safety, environmental conservation, and tourism on a Georgia barrier island. Comparable governance, conservation, and tourism revenue profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@villageofbaldheadisland7012
• Facebookfacebook.com/brunswicksheriffNC
• Xx.com/VillageBHI

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Village of Bald Head Island