komro

What komro does

komro GmbH is a regional telecommunications provider headquartered in Rosenheim, Bavaria, Germany, founded in 1998 and operating as a privately held company. It serves both residential and business customers in the greater Rosenheim area (Rosenheim, Stephanskirchen, Schechen, Raubling, Thansau, Engelsberg, with availability also indicated for Engelsberg, Penzberg, Prutting, and Rohrdorf). Its core product set comprises internet access (komroNet, up to 2 Gbit/s download / 500 Mbit/s upload), cable TV (komroKabel TV, 100+ channels including ORF HD), a streaming IPTV service (komroTV+), mesh Wi-Fi (HomeWLAN+ on Plume SuperPods), and a cloud-based business PBX (komroCentrex on NFON's Cloudya platform).

The company owns and operates the underlying last-mile network, combining a high-fiber-content hybrid fiber-coaxial (HFC) plant using DOCSIS with progressive FTTH/FTTB builds, GPON/XGS-PON fiber access, and VDSL fallbacks for areas outside the cable footprint. Enterprise services layered on this infrastructure include dedicated Fiber Business and premium Glasfaser Exklusiv lines with 99.0–99.8% availability SLAs, komro OptiNet site-to-site Ethernet, komro CloudConnect (DE-CIX DirectCLOUD certified connectivity to 50+ cloud providers), komroTel Business and VoIP-Trunk telephony, and Business HotSpot public Wi-Fi. The company participates in the DigitalHub Bayern partnership alongside artcodix, BitPoint AG, and EMC Home of Data to bundle connectivity with sovereign cloud, hosting, and colocation for regional SMEs.

Revenue is generated primarily through monthly recurring subscriptions across residential and business tariffs (komroNet, komroKabel TV, komroTV+, HomeWLAN+, komroCentrex, OptiNet, CloudConnect, business telephony), supplemented by one-time Hausanschluss (house-connection) installation fees, equipment rental for FRITZ!Box routers, ONTs, and set-top boxes, and a €29 registration fee for customer-owned hardware. Residential customers are served via a self-serve website (availability check, online ordering, customer login, webmail, speedtest) backed by phone support and two physical customer centers in Rosenheim; business customers are served by a dedicated Geschäftskundenvertrieb field/inside-sales team, with separate after-hours Bereitschaftsdienst. Most residential tariffs bundle cable TV at no incremental charge, and 24-month minimum contract terms are standard, with optional month-to-month flexibility at a €4.20/month premium.

Name

komro

Legal name

komro GmbH

Website

https://komro.net

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

51–100 employees

Short description

komro GmbH is a regional telecommunications provider headquartered in Rosenheim, Bavaria, operating its own HFC and fiber network to deliver internet (up to 2 Gbit/s), cable TV, telephony, cloud PBX, and business connectivity to residential and enterprise customers across the greater Rosenheim area.

Ownership category

akta.pro rank

Product category

Regional Telecommunications and Broadband Internet Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired Telecommunications Carriers (517111)

SIC

Cable & Other Pay Television Services (4841), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cable MSOs (Hybrid Fiber-Coax) (MPABAGAA)

akta.pro secondary industries

Wi‑Fi Controllers & WLAN Gateways (On‑prem/Virtual) (HDAFACAC), Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI), Carrier Ethernet & Aggregation Transport (Metro/Access) (HDAFADAE), Wi‑Fi 6/6E/7 Infrastructure & Multi‑Gig Switching for WLAN (HDAFACAE)

Keywords

• Broadband internet services
• Cable television
• VoIP telephony
• Fiber optic networks
• Cloud PBX services

Headquarters

HQ city

Rosenheim

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Internet Subscription (komroNet): Monthly recurring subscription fees for internet access at various speed tiers (30 Mbit/s to 2 Gbit/s), including optional fixed IP address for business tariffs. Revenue is generated through contractual relationships with 24-month minimum terms.
2. Cable TV (komroKabel TV): Monthly subscription for cable TV reception delivering over 100 digital TV channels and 80 digital radio stations. Bundled with ORF HD channels. Standalone TV-only tariffs available.
3. komroTV+ (IPTV Streaming): Streaming TV service with a 3-month free trial, then 10 €/month subscription. Includes a TV box, replay, recording, and mobile app. Additional revenue from premium programming packages.
4. HomeWLAN+ (Wi-Fi Mesh): Monthly subscription for enhanced home Wi-Fi coverage using Plume SuperPods, starting at 9 €/month, with malware/phishing protection included.
5. Hardware Rental (FRITZ!Box, ONT, Set-Top-Box): Rental fees for routers (FRITZ!Box), fiber modems (ONT), and TV set-top boxes provided by komro. One-time registration fee of 29 € for customer-owned equipment.
6. House Connection (Hausanschluss): One-time fees for physical fiber cable connections to properties, charged to property owners. Multi-party (Mehrsparten) installation options available. Installation in service areas only: Rosenheim, Stephanskirchen, Schechen, Raubling, Thansau, and Engelsberg.
7. Business Solutions (Internet, Telephony, Site Connectivity): Enterprise subscriptions including dedicated internet (Fiber Business, Glasfaser Exklusiv), VoIP trunk, virtual PBX (komroCentrex), site connectivity (OptiNet), and business hotspot services. Revenue from business tariff premiums and optional fixed IP addresses.
8. komroCentrex Cloudya Add-ons: Additional revenue from optional premium features: Microsoft Teams integration, CRM Connect (60 platforms), contact center hub, NCTI workflow integration, Nmonitoring queue analytics, Neorecording (MiFID-II compliant), and Nhospitality middleware for hotels/care facilities.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

komro operates a regional hybrid fiber-coaxial cable network in the Rosenheim area of Bavaria to deliver bundled internet, cable TV, and telephony services to residential and business customers. It sells multi-gigabit internet subscriptions (up to 2 Gbit/s download / 500 Mbit/s upload), cable TV with 100+ channels, IPTV streaming, Wi-Fi mesh, cloud-based PBX, dedicated business fiber, site-to-site Ethernet, and direct cloud connectivity, served through its own network infrastructure, website, dedicated business sales team, and physical customer centers.

Product overview

komro GmbH is a regional telecommunications provider in Rosenheim, Germany offering internet, television, and telephone services to residential and business customers. The product portfolio centers on komroNet (high-speed internet with cable TV) and komroKabel TV as core residential offerings, supplemented by komroTV+ streaming service and HomeWLAN+ mesh Wi-Fi. Business solutions include komroCentrex cloud-based virtual telephone system, dedicated fiber connections (Fiber Business, Glasfaser Exklusiv), komro OptiNet site networking, CloudConnect cloud connectivity, komroTel Business and VoIP-Trunk telephony services, and Business HotSpot public Wi-Fi. The company also participates in DigitalHub Bayern providing IT services through regional partners. Services are delivered via fiber-cable network (DOCSIS), GPON/XGS-PON fiber, and VDSL technologies, with equipment including FRITZ!Box routers.

Differentiator

Problem solved

Functional benefit

Brands

• komroNet: High-speed internet service for residential customers offering up to 2 Gbit/s download speeds via fiber-cable network
• komroTV+
• komroKabel TV
• komroCentrex
• HomeWLAN+
• komroOptiNet
• komroCloudConnect

Products and services

• komroNet High-speed internet and phone service via komro's fiber-cable network for residential customers, with bundled cable TV included and speeds up to 2 Gbit/s download and 500 Mbit/s upload.
• komroKabel TV Cable television subscription with over 100 digital TV channels including ORF channels in HD and 80 digital radio stations; available as standalone TV-only tariff.
• komroTV+ IPTV streaming service with 7-day replay, restart and pause live TV, recording, smartphone/tablet app access, and a dedicated TV box (WLAN-capable with Bluetooth remote).
• HomeWLAN+ Cloud-managed mesh Wi-Fi service powered by Plume HomePass with adaptive Wi-Fi optimization, security filtering against malware/phishing, and management via smartphone app; Plume SuperPod AC (Wi-Fi 5) and SuperPod 6E (Wi-Fi 6E) hardware options.
• komroCentrex Cloud-based virtual PBX for businesses of 1 to 250+ employees, powered by NFON Cloudya, with auto-attendant, call queuing, video conferencing (up to 25 participants), CRM integration across 60+ platforms, Microsoft Teams integration, mobile and desktop apps, and MiFID-II compliant call recording.
• Fiber Business Dedicated fiber internet connection for business customers with guaranteed speeds of 300/600/1000 Mbit/s, 99.0% availability, and 8-hour guaranteed fault resolution during service hours.
• Glasfaser Exklusiv Premium dedicated fiber connection with 24/7 monitoring, 6-hour fault resolution guarantee, dedicated own IP network, symmetric multi-gigabit speeds, and 99.8% maximum availability.
• komroNet Business Business-grade internet tariffs from 30 Mbit/s to 2000 Mbit/s (download) over komroNet, with optional fixed IP address, bundled cable TV, and a no-minimum-term option available for a surcharge.
• komro OptiNet Standard leased-line and Ethernet site-connectivity service for multi-location businesses, with symmetric speeds from 10 Mbit/s to 10 Gbit/s, 99.5% availability, 24/7 monitoring, and 6-hour guaranteed fault resolution.
• komro CloudConnect Dedicated private cloud connectivity via DE-CIX DirectCLOUD (Apollon platform) to 50+ cloud providers including Microsoft Azure, Amazon AWS, and Google Cloud, with guaranteed bandwidth from 100 Mbit/s to 10 Gbit/s, low latency, and DDoS protection.
• komroTel Business Digital telephone service for business customers with up to two voice channels and a flat rate for calls to German landlines.
• komro VoIP-Trunk SIP-based professional telephone trunk for IP-based telephone systems supporting 2 to 100+ simultaneous calls for business customers.
• Business HotSpot Commercial public Wi-Fi hotspot service for businesses with customer traffic, with unlimited data, bandwidth management, user administration, and optional eduroam support for students.

Quantifiable outcome

• Up to 2 Gbit/s download speed and 500 Mbit/s upload speed on residential cable tariffs
• +4 more outcomes

Named customers23 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core.

• artcodix GmbHcoreStrategic or Co-development Partnerartcodix is a key partner in the DigitalHub Bayern initiative alongside komro, BitPoint AG, and EMC Home of Data. Together they provide over 20 years of combined IT experience for regional SMEs in Oberbayern. artcodix specializes in sovereign cloud solutions including IaaS, Managed Kubernetes, Managed Databases, offering a GDPR-compliant cloud alternative to hyperscalers with data residency in Rosenheim and Munich.
• BitPoint AGcoreStrategic or Co-development PartnerBitPoint AG is a strategic partner in the DigitalHub Bayern initiative, providing hosting and managed IT services. They offer a full portfolio from classic web hosting to complete virtualization of corporate IT infrastructure with managed services, focused on keeping IT secure, efficient, and future-proof for regional clients.
• EMC Home of Data GmbHcoreStrategic or Co-development PartnerEMC Home of Data is a housing/colocation partner within DigitalHub Bayern, offering rack space in certified data centers in Rosenheim and Munich. Provides redundant, exclusively customer-used racks for businesses seeking to host hardware outside their own premises, with optional redundancy configurations.
• DE-CIX (Deutscher Commercial Internet Exchange)coreTechnology or IntegrationKomro is a DE-CIX DirectCLOUD certified ISP, enabling dedicated private connectivity from customer premises to over 50 cloud providers (Microsoft Azure, Amazon AWS, Google Cloud, and regional German clouds) via the DE-CIX Apollon platform. This partnership provides low-latency, DDoS-protected, and high-availability cloud connectivity without traversing the public internet.
• Plume Design Inc. (HomePass)coreTechnology or IntegrationPlume powers the HomeWLAN+ service with its SuperPod mesh Wi-Fi technology. Plume's cloud-based platform provides adaptive Wi-Fi optimization, security filtering (malware, phishing, spam protection), and a smartphone app for network management. Komro offers both SuperPod AC and SuperPod 6E hardware options under this white-label partnership.
• NFON AG (Cloudya)coreTechnology or IntegrationNFON provides the Cloudya cloud phone platform powering komroCentrex, a virtual PBX service for businesses. Cloudya offers VoIP-based features including auto-attendant, call queuing, video conferencing (up to 25 participants), CRM integration (60+ platforms), Microsoft Teams integration, and mobile/desktop apps. The platform operates on geo-redundant German data centers with 99.9% availability.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@komroGmbh
• Facebookfacebook.com/komro.net
• LinkedInde.linkedin.com/company/komro
• Instagraminstagram.com/komro_net

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about komro