TIDE

What TIDE does

TIDE (Tecnología, Integración y Desarrollo S.A.) is a private Chilean engineering and IT firm founded in 2004 in La Araucanía and now headquartered in Santiago. The company delivers custom software development, four proprietary SaaS products, IoT solutions, automation and artificial intelligence services, and IT infrastructure to government ministries, public services, higher education institutions, and selected private-sector organizations in Chile. Its four SaaS products — TIDE Flow (no-code process automation), QuotaTrack (payment and quota management with receipt scanning), Gestor de Proyectos (project management with real-time dashboards), and Gestor de Datos (student benefits administration for higher education) — are positioned for rapid implementation with customization. The underlying technology stack includes cloud-based systems, automation, IoT hardware integration, and AI capabilities, supported by ISO 9001:2015 and ISO/IEC 29110-4-1 certifications.

The firm derives revenue through two principal streams: project-based custom software development priced by quote with multi-year contract structures (targeting ministries, public services, universities, and private companies via direct enterprise sales), and annual subscription-based SaaS products aimed at mid-market adoption through the website. Over 20+ years TIDE has delivered 450+ projects to 100+ institutional clients across Chile, with named customers including DuocUC, Universidad Santo Tomás, and UNAB. The go-to-market is primarily direct enterprise sales through the website quote request channel, supplemented by client referrals within the government and university sectors. The company remains founder-owned with no disclosed external investment, no M&A activity, and no documented partnerships, indicating organic growth through project execution and productization of recurring internal capabilities.

Name

TIDE

Legal name

Tecnología · Integración · Desarrollo S.A.

Website

https://tide.cl

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

TIDE is a Chilean engineering and IT firm founded in 2004 that delivers custom software, four proprietary SaaS products (process automation, payment tracking, project management, student benefits), and IoT and AI services to government ministries, public services, universities, and private companies in Chile.

Ownership category

akta.pro rank

Headquarters

HQ city

Temuco

HQ country

Chile

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Custom Software Development: Design and implementation of customized technological solutions for public and private sector organizations. Full-cycle projects from requirements gathering through implementation and support.
2. SaaS Products: Subscription-based software products including TIDE Flow, QuotaTrack, Gestor de Proyectos, and Gestor de Datos. Quick implementation with personalization options.
3. Hardware and IoT Solutions: Supply and integration of hardware and IoT solutions on existing platforms alongside software implementations.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

TIDE designs and delivers custom software solutions and SaaS products for government ministries, public services, universities, and private companies in Chile. Its portfolio includes four proprietary SaaS products — TIDE Flow (process automation), QuotaTrack (quota/payment management), Gestor de Proyectos (project management), and Gestor de Datos (student benefits administration) — complemented by custom software development, IoT, automation/AI, and IT infrastructure services.

Product overview

TIDE offers a portfolio of four SaaS products — TIDE Flow (process management), QuotaTrack (quota/payment management), Gestor de Proyectos (project management), and Gestor de Datos (student benefit administration) — alongside custom software development, IoT, automation/AI, and IT infrastructure services. The SaaS products are distinct, individually deployable solutions designed for rapid implementation with customization, rather than a single unified platform with modules. Custom software development is positioned as a separate, primary service alongside the SaaS products, addressing organizations with unique or mission-critical requirements not covered by the standard product set.

Differentiator

Problem solved

Functional benefit

Brands

• TIDE Flow: Platform for modeling, standardizing, and automating low-to-medium complexity operational processes, transforming paper workflows into digital experiences without programming. Target sectors include universities, companies, and public sector organizations.
• QuotaTrack
• Gestor de Proyectos
• Gestor de Datos

Products and services

• TIDE Flow No-code platform for modeling, standardizing, and automating low-to-medium complexity operational processes, transforming paper-based workflows into digital experiences for universities, enterprises, and public-sector organizations. Includes no-code flows, end-to-end forms, business rules, traceability, automatic alerts, and 100% adaptability.
• QuotaTrack Payment and quota management platform that records and controls fees, monthly payments, and contributions for educational centers, social organizations, clubs, and communities. Features receipt scanning, automatic validation, live collection tracking, notifications, and financial reconciliation with data export.
• Gestor de Proyectos Centralized project management platform for planning, executing, and monitoring projects and initiatives. Includes task assignment, milestone control, live dashboards, progress reports, and team collaboration with comments, attachments, and notifications.
• Gestor de Datos Student benefit administration solution for higher education institutions that centralizes, automates, and audits the management of student benefits (internal and external grants and loans) from a single cloud-based repository. Includes bulk data loading, automatic data cross-referencing, filtered reports, document management, and system integrations.
• Software a la Medida (Custom Software Development) Custom software development services delivering bespoke web-based systems and applications tailored to the unique processes of each organization, covering the full lifecycle from design through implementation. Targeted at government ministries, public services, universities, and private companies.
• IoT Solutions Internet of Things solutions provided as part of TIDE's integrated software, hardware, and IoT offering for public and private sector organizations, including supply and integration of hardware on existing platforms alongside software implementations.
• Automatización e Inteligencia Artificial (Automation & AI) Digital transformation services leveraging automation and artificial intelligence to help institutions modernize processes and increase efficiency, delivered alongside custom software development.
• Infraestructura TI (IT Infrastructure) IT infrastructure services delivered as part of TIDE's comprehensive technology offering, including cloud-based systems and infrastructure support for client organizations.

Quantifiable outcome

• 450+ projects successfully developed
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• Indra: Spanish-headquartered IT services and defense systems firm with significant operations in Latin America, particularly in public-sector digital transformation. Comparable in government-facing custom software and large-systems integration work.
• Softtek: Mexican-origin IT services company operating across Latin America, providing custom software development, digital transformation, and BPM to enterprise and government clients. Directly comparable service portfolio and vertical exposure to TIDE.
• Accenture Chile: Global consulting and IT services firm with a Chilean practice serving government, education, and private-sector clients. Comparable to TIDE in addressing public-sector digital transformation, though TIDE operates at a far smaller scale.
• TIVIT: Brazilian IT services and digital transformation provider offering custom software, cloud, and managed services across Latin America. Comparable vertically (public sector, financial services, education) and in service-mix overlap with TIDE.
• Globant: Large Latin American IT and digital transformation firm with deep presence in custom software, AI, and cloud services. Comparable to TIDE where their scope touches Chilean public-sector and enterprise engagements, though at a much larger scale and broader geographic reach.
• Stefanini: Brazilian-origin global IT services and consulting firm with strong Latin American public-sector and enterprise footprint. Comparable to TIDE in delivering custom software and digital transformation to government and large organizations, but at vastly greater scale.

Regional players

• Baufest: Latin American (Argentine-origin) software development and digital transformation firm with regional presence. Comparable to TIDE in custom software service depth and mid-market/government client focus, though primarily serving other LatAm geographies.
• Ceiba Software: Colombian IT services company specializing in custom software development and digital transformation for enterprise and government in Latin America. Comparable to TIDE in vertical mix and being a regional, mid-sized custom software provider.

Direct peers

• Sonda: Largest Chilean IT services company, providing custom software, systems integration, and IT outsourcing to government and enterprises across LatAm. Directly comparable to TIDE in vertical focus (public sector) and service mix (custom development + managed services).

Emerging players

• Xideral: Latin American software development and digital transformation firm with AI and cloud capabilities, serving enterprise and government clients. Overlaps with TIDE in offering custom software, AI/automation, and IoT-adjacent services, though at a smaller scale and more recent origin.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/tide-s.a.

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TIDE