BSB Emergency Services

What BSB Emergency Services does

Bulverde Spring Branch Emergency Services (d.b.a. Bulverde Spring Branch Fire & EMS) is a Texas 501(c)(3) non-profit and consolidated Emergency Services District providing 9-1-1 fire suppression and emergency medical response across 216 square miles of Western Comal County, including the cities of Bulverde and Spring Branch, unincorporated areas, and Guadalupe River State Park plus 22.5 miles of river corridor. The organization evolved from three predecessor entities (Spring Branch Volunteer Fire Department, founded 1959; Bulverde Volunteer Fire Department, founded 1966; Bulverde-Spring Branch EMS, founded 1978) that merged under unified governance in 2014 under Fire Chief Mark Southwell. Operations run through six strategically placed stations — four fully manned 24/7 plus a primary EMS station, with a sixth station activated during significant weather events — supported by a fleet of 9 Mobile Intensive Care Units, 4 fire engines, 4 brush trucks, and 3 water tenders, and a workforce of dual-trained career firefighter/EMT-Basics holding advanced technical certifications in swift water, wildland, dive, structural collapse, and tactical medic disciplines.

The organization's funding model is structurally tax-based: sales and property tax collected through three Emergency Services Districts (ESD #1, #4, #5) constitute the primary revenue stream, supplemented by donations, corporate sponsorships, Wall of Honor memorial plaques ($300), and The Chief's Circle legacy giving program (bequests, trusts, annuities, endowed gifts). Services are provided free of charge to community members; the organization achieved State of Texas-approved ISO Class 3 rating, materially lowering homeowner insurance premiums in qualifying service zones. Ancillary programs include the Community Health Program in partnership with Hill Country MHDD, free community education classes (Stop the Bleed, CPR, Wildfire Awareness, Fire Extinguisher Training), and Blue Reflective Address Signs.

Customer concentration is structurally high but stable: the entire addressable market is the residents and property owners of ESD #1, #4, and #5. Distribution is exclusively direct through the 911 dispatch system. There is no commercial product surface, no app, no API, and no disclosed technology platform beyond standard emergency services equipment. Governance rests with five volunteer commissioners per ESD appointed by the Comal County Commissioners Court, plus a separate non-profit board chaired by Deb Kruciak overseeing fundraising and community programs.

Name

BSB Emergency Services

Legal name

Bulverde Spring Branch Emergency Services

Website

https://bsb911.com

Company type

Private

Founded year

1959

Operating status

Operating

Headcount range

51–100 employees

Short description

Bulverde Spring Branch Emergency Services is a Texas 501(c)(3) Emergency Services District providing 9-1-1 fire suppression and EMS response across 216 square miles of Western Comal County, funded by ESD tax collections and serving Bulverde, Spring Branch, and unincorporated areas.

Ownership category

akta.pro rank

Product category

Fire and EMS Emergency Services

NAICS

Fire Protection (922160), Fire Protection (92216), Emergency and Other Relief Services (62423)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL)

akta.pro secondary industry

Fire & Rescue Services (Fire Suppression, Rescue) (BPAIAGAB)

Keywords

• Emergency medical services
• Fire suppression services
• Wildland firefighting
• Technical rescue
• Community emergency response

Headquarters

HQ city

Spring Branch

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Government Tax Funding: Emergency Services Districts (ESD #1, #4, #5) provide funding through sales and use tax and/or property tax collection to support fire and EMS operations.
2. Donations and Sponsorships: One-time and recurring donations from individuals and organizations, including corporate sponsors. Wall of Honor plaques available for $300 donation.
3. Legacy Giving (Chief's Circle): Planned giving options including bequests, remainder trusts, gift annuities, lead trusts, donor advised funds, endowed gifts, and life insurance/IRA/retirement plan donations.

Pricing tiers

Distribution channels1 record

Marketing channels6 records

Core offering

BSB Emergency Services is a Texas Emergency Services District providing 911 fire suppression, emergency medical services (EMS), wildland firefighting, and technical rescue across a 216-square-mile area spanning Comal County and portions of Bexar and Hays counties. The district is funded through sales/use tax and property tax collected by ESD #1, #4, and #5, with additional support from donations and sponsorships under its 501(c)(3) non-profit designation.

Product overview

Bulverde Spring Branch Emergency Services operates as a consolidated emergency services organization managing fire and EMS operations across 216 square miles of Western Comal County, Texas. The core offering is 9-1-1 emergency response through four 24/7 manned stations plus strategic station activation, with crews dual-trained as firefighters and EMT-Basics. Supporting services include a Community Health Program, community skills classes (Stop the Bleed, CPR, Fire Extinguisher Training, Wildfire Awareness), and vehicle fleets (9 ambulances, 4 fire engines, 4 brush trucks, 3 tenders). Fundraising programs include The Chief's Circle legacy campaign and Wall of Honor memorial plaques. The organization is a non-profit 501(c)(3) entity governed by three Emergency Services Districts.

Differentiator

Problem solved

Functional benefit

Products and services

• Fire Suppression Services

Quantifiable outcome

• ISO rating improved from 5 to 3 for ESD #4 and from 7 to 3 for ESD #5 service areas
• +1 more outcomes

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Hill Country MHDDcoreStrategic or Co-development PartnerBulverde Spring Branch Fire & EMS is a partner with Hill Country MHDD in the Community Health Program, which expands access to care, embraces a prevention-driven approach to health, connects citizens to appropriate care, and offers health knowledge to shape stronger individuals.
• GVTC FoundationminorOthersCorporate sponsor listed on the donation page, supports community scholarships and local causes.
• Siddons-MartinminorOthersCorporate sponsor supporting BSB Fire & EMS operations.
• Methodist ER BulverdeminorOthersHealthcare partner sponsor supporting emergency services.
• First United BankminorOthersBanking sponsor with Bulverde location supporting BSB Fire & EMS.
• Texas Regional BankminorOthersRegional banking sponsor supporting BSB Fire & EMS.
• Vantage BankminorOthersBanking sponsor with San Antonio location supporting BSB Fire & EMS.
• Hermie TalamantezminorOthersIndividual sponsor supporting BSB Fire & EMS through Facebook.

Scale indicators5 records

Recent moves12 records

Expansion highlights5 records

Broad incumbents

• Falck USA: International ambulance and emergency services provider with Texas operations (formerly Rural/Metro). Comparable in providing contracted EMS and 911 transport services, illustrating the private-sector alternative to district-based EMS.
• American Medical Response (AMR): National private EMS provider operating in many Texas markets. Comparable in delivering ambulance and interfacility transport services, but functions as a contracted commercial provider rather than a tax-funded district.
• San Antonio Fire Department: Large metropolitan fire department serving the nearby City of San Antonio. Provides structural context as a much larger peer in the same regional market, with which BSB coordinates mutual aid.
• Acadian Ambulance Service: Large private EMS company with significant Texas operations. Comparable in providing ambulance and mobile intensive care services, serving as a regional alternative model for EMS delivery.

Direct peers

• Boerne Fire Department: Municipal fire department serving Boerne, Texas, in Kendall County. Similar Hill Country geography, comparable population scale, and overlapping responsibility for wildland-urban interface response.
• Schertz Fire & EMS: Combined fire and EMS department serving Schertz, Texas, a fast-growing Hill Country-adjacent community. Comparable in combining fire suppression with ambulance services under a single agency model.
• Canyon Lake Fire/EMS (Comal County ESD #3): Adjacent Emergency Services District in Comal County, Texas, providing fire and EMS response to Canyon Lake. Operates under the same Texas ESD statutory framework and serves a similar rural/semi-rural population, making it the most direct operational peer.
• New Braunfels Fire Department: Municipal fire department serving New Braunfels, just south of BSB's service area in Comal County. Provides comparable fire and EMS response and overlaps geographically in mutual-aid scenarios.

Others

• Texas A&M Forest Service: State agency providing wildfire response and forest management across Texas. Comparable in providing wildland fire response capabilities relevant to BSB's Guadalupe River State Park obligations.
• Emergency Services District Association of Texas (ESDA): Industry association representing the same Texas ESD governance structure under which BSB operates. Relevant as an ecosystem-level peer for benchmarking and governance best practices.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xx.com/bsbfireems
• YouTubeyoutube.com/@bulverdespringbranchfireem5852
• Facebookfacebook.com/BSBFireEMS
• LinkedInlinkedin.com/company/bulverde-spring-branch-fire-&-ems
• Instagraminstagram.com/bsbfireems

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BSB Emergency Services