Coöperatie Kien

Name

Coöperatie Kien

Legal name

Coöperatie KIEN u.a.

Website

https://kienict.nl

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Education IT Managed Services

NAICS

Educational Support Services (611710), Educational Support Services (61171)

SIC

Services-Educational Services (8200), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro industry

PRIMARYEDAJAAAI

Public Virtual & Blended Learning Programs (District-Run)

Education/K–12 / Primary & Secondary Education/Public K–12 Schools & Districts

Keywords

• Managed ICT services
• Education technology services
• School IT outsourcing
• Cooperative ICT provider
• Digital literacy training

Headquarters

HQ city

Dordrecht

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Member Contributions / Cooperative Fees: Schools pay membership fees to access ICT services. Members are owners, not shareholders. Revenue is reinvested into services without profit motive.
2. Joint ICT Procurement: Collective purchasing power for IT equipment, software licenses, and services on behalf of member schools. Volume-based bulk purchasing reduces costs for members.
3. ICT Management Services: Full-service ICT management including IT administration, support desk, privacy & security, print and camera management, and telephony — provided as part of membership.
4. Knowledge & Training Services: KIEN Kennis provides professional development and digital literacy training via KIEN Academy, Experience Lab, and KIEN Talks for educators and school leaders.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Coöperatie KIEN u.a. is a non-profit cooperative that delivers full-stack managed ICT services to schools and higher vocational institutions in Zuid-Holland, Netherlands. As a member-owned cooperative, it provides managed infrastructure (managed dark fiber network), identity management, device management, cybersecurity (with its own CERT), cloud integration (Microsoft 365 Education and Google Workspace), 24/7 helpdesk and field support, joint procurement, and digital literacy training through its KIEN Kennis program (Academy, Experience Lab, Talks, and ICT lesson kits).

Product overview

Coöperatie KIEN is a cooperative ICT service provider for educational institutions in South Holland, Netherlands, offering a unified managed ICT portfolio. The core product is KIEN ICT — a full-service managed ICT offering covering infrastructure, networks, cloud solutions, device management, identity management, security, and 24/7 support across ~130 school locations serving ~30,000 students and staff. This core service integrates with Microsoft 365 Education and Google Workspace for Education. Complementing the ICT service is KIEN Kennis, a knowledge and professionalization program that includes KIEN Academy (online learning via Studytube), KIEN Experience Lab (hands-on workshops), KIEN Talks (inspirational sessions), and ICT lesson kits (e.g., Cubetto coding robot, Cyber24). KIEN Service Integratie adds joint procurement, workplace management, and tendering support. Cybersecurity & Privacy Services round out the portfolio with NIS2, AVG, and IBP-normenkader compliance support. The cooperative model means member schools are co-owners, share knowledge, reduce costs through collective purchasing, and receive regionally delivered support with guaranteed 30-minute response times.

Differentiator

Problem solved

Functional benefit

Brands

• KIEN Academy: Online learning platform providing training and professional development for educators on digital literacy and ICT skills.
• Experience Lab
• KIEN Talks
• Future Proof Awards

Products and services

• KIEN ICT Core managed ICT service for member schools providing stable networks (including managed dark fiber 'Breedband Drechtsteden'), cloud solutions, device management, identity management, infrastructure, security (with CERT), and 24/7 availability across over 100 school locations, with field support, advanced support, and a helpdesk reachable within 30 minutes for incidents.
• KIEN Kennis Knowledge-sharing program for member schools that strengthens digital literacy and prepares educators and school leaders for the future through training, knowledge articles, and events. Includes KIEN Academy (online learning platform via Studytube), KIEN Experience Lab (hands-on technology workshops), KIEN Talks (inspirational sessions), and ICT lesson kits (e.g., Cubetto, Sphero, mBot, Arduino, Cyber24).
• KIEN Service Integratie

Quantifiable outcome

• Regional support response within 30 minutes for incidents
• +4 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability5 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• SIVONcoreStrategic or Co-development Partner · 1 April 2025KIEN joined SIVON (Samenwerkingsorganisatie voor ICT in het Funderend Onderwijs) as the first koepelorganisatie (umbrella organization). This gives KIEN access to national ICT services such as 'Veilig Internet', participation in national knowledge networks, and the ability to contribute to innovation that benefits all schools. KIEN represents its 9 member school boards and 130+ school locations within the national network.
• PQR | Rustmakers in ITcoreTechnology or Integration · 1 January 2024Collaboration on a safe and smart managed services solution using VMware Workspace ONE. This enables member schools in funderend onderwijs to effortlessly comply with important standards for central data management as established in the new Normenkader by the Ministry of OCW.
• MicrosoftcoreTechnology or IntegrationKIEN integrates and supports Microsoft 365 Education across member schools, including Teams, SharePoint, OneDrive, Outlook, and OneNote Class Notebook. KIEN delivers Microsoft 365 Ambassador Masterclasses and training to build internal capacity at member schools. The platform is central to KIEN's digital learning environment strategy.

Scale indicators10 records

Recent moves10 records

Expansion highlights5 records

Broad incumbents

• Topicus Education: Dutch software vendor with a substantial K-12 and MBO education portfolio (administration, learning); comparable as a scaled education-software player operating in KIEN's market.
• Computacenter: European managed-IT services and infrastructure provider; comparable in service-model breadth (device management, support, procurement) but not education-specialized.
• Iddink Group: Dutch education services group providing digital learning materials, ICT, and library services to schools — overlaps with KIEN on the ICT and digital-literacy enablement side of the education value chain.
• Insight Enterprises: Global solutions integrator offering managed services, hardware procurement, and cloud integration — overlaps with KIEN's joint procurement and managed device offerings, though not education-focused.

Direct peers

• Heutink ICT: Dutch education-focused ICT services provider offering managed IT, hardware, and learning solutions to schools nationwide — directly comparable to KIEN's managed ICT and procurement offering.
• SIVON: National cooperation organization for ICT in Dutch foundational education; KIEN's direct counterpart at the national level and a partner that provides services like 'Veilig Internet' to school boards across the Netherlands.

Regional players

• Magister: Leading Dutch school administration, gradebook, and communication platform for secondary education; touches the same student-data and identity-management domains KIEN serves.
• SOMtoday: Widely-adopted Dutch student information and school administration platform; complementary to KIEN's managed-IT layer and serving the same K-12 schools with overlapping digital infrastructure concerns.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/KienICT

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Coöperatie Kien