What Exclusive Services Group does

OCS Group Holdings Ltd., operating as Exclusive Services Group and DBA OCS (OCS UK & Ireland Facilities Services Group), is a privately held UK-founded integrated facilities management (IFM) company with 125+ years of operating history, founded in 1900, and a global workforce of 135,000 colleagues. The business self-delivers a unified portfolio combining hard FM (engineering-led services including energy and decarbonisation, fire and safety, MEP, water management, data cabling, building fabric maintenance, capital projects, and a centralised helpdesk) with soft services (commercial cleaning, security with manned guarding, contract catering via the Angel Hill Food Co. sub-brand, pest control, aviation PRM support, waste and recycling, front of house and concierge, and commercial landscaping). The technology backbone includes a UK National Operations Centre built to European Alarm Receiving Centre Category 1 standards that supports security dispatch and the Hard Services Helpdesk workflow.

The company sells directly to enterprise and public-sector clients through an enterprise field-sales motion, targeting long-term managed-service contracts across 16 vertical segments: government and public sector, retail, pharmaceutical and life sciences, defence, healthcare, education, aviation, data centres, rail, distribution and logistics, media and broadcasting, destinations, venues and events, utilities, manufacturing, and workplace and corporate. Operations span the UK and Ireland as the core market, with additional country presence across Asia Pacific (Thailand, New Zealand, Australia, Indonesia, India, Singapore, Philippines, Malaysia, Cambodia) and the Middle East (UAE, Saudi Arabia). Named disclosed customers are limited, with Edinburgh Airport cited as a reference for aviation PRM services. The GTM relies on direct enterprise engagement, sector case studies, and PR-led thought leadership rather than channel partners.

Monetisation is through bespoke, publicly undisclosed enterprise contract pricing on multi-year managed-service arrangements. Revenue is generated under managed-services structures bundling hard and soft FM into total facilities management deals, with energy and decarbonisation positioned as a strategic growth line tied to client ESG mandates. The business is actively consolidating, most notably via the recent acquisition of EMCOR UK to deepen capability in complex and regulated environments, and pursues sector-specific accreditations (RoSPA, JOSCAR for defence, BAFSA, NFPA, FIRAS, BESA, SNIPEF, LPCB, SELECT, OFTEC, CITB, SEPA) as competitive prerequisites in regulated bids. Leadership includes Nick Maggs (Managing Director, Hard Services), Sarah Williams (Chief People Officer, OCS UK & Ireland), and Graeme Hamilton (Managing Director, Energy).

Name

Exclusive Services Group

Legal name

OCS Group Holdings Ltd.

Website

https://exclusivecontracts.co.uk

Company type

Private

Founded year

1900

Operating status

Operating

Headcount range

51–100 employees

Short description

OCS Group Holdings Ltd. is a privately held UK-founded integrated facilities management company with 135,000 global colleagues delivering self-performed hard and soft FM services to enterprise and public-sector clients across 16 countries, with concentration in the UK and Ireland.

Ownership category

akta.pro rank

Product category

Facilities Management Services

NAICS

All Other Business Support Services (561499), Business Service Centers (56143)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk) (IMAIAAAD)

Keywords

• Integrated facilities management
• Hard services engineering
• Soft services cleaning
• Commercial security services
• Contract catering services

Headquarters

HQ city

Hatfield

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Integrated Facilities Management Services: Self-delivered total facilities management services combining hard FM and soft services for private and public sector clients across complex estates and critical environments. Revenue generated through long-term contract arrangements with enterprise customers.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Exclusive Services Group (trading as OCS) is a UK-based integrated facilities management provider that self-delivers Hard FM (engineering-led services such as energy, fire safety, data cabling, water management, building fabric maintenance, MEP and capital projects) and Soft Services (cleaning, security, catering, pest control, aviation passenger support, waste and recycling, front of house and landscaping) for enterprise customers across public and private sectors. The company operates 135,000 global colleagues across multiple countries and serves complex estates, regulated environments and critical sites through long-term contracts.

Product overview

OCS provides technology-led, self-delivered Integrated Facilities Management through a unified portfolio of Hard Services and Soft Services. The core offering includes Total Facilities Management combining Hard FM (engineering-led technical services including Energy Services, Fire & Safety, Data Cabling, Water Management, Building Fabric Maintenance, MEP, and Capital Projects) with Soft Services (Facilities Management, Commercial Cleaning, Security Services, Catering, Pest Control, Aviation Passenger Services, Waste & Recycling, Front of House, and Landscaping). The company operates 135,000 global colleagues across 16 countries, with sector-specific expertise spanning Aviation, Data Centres, Defence, Healthcare, Manufacturing, Pharmaceutical, Rail, Retail, and more.

Differentiator

Problem solved

Functional benefit

Brands

• Angel Hill Food Co. Contract catering specialists delivering food experiences that combine culinary craft, smart technology and sustainable thinking.

Products and services

• Total Facilities Management Self-delivered integrated facilities management services combining Hard FM and Soft Services for private and public sector clients across complex estates and critical environments.
• Hard FM (Hard Services) Engineering-led facilities management across public and private sectors, complex estates and critical environments, providing multi-site route-based services and dedicated on-site engineering support.
• Energy Services End-to-end carbon and energy services delivering energy efficiency, decarbonisation and Net Zero support, including solar panels and renewable energy solutions for enterprise customers.
• Commercial Cleaning Services Professional cleaning services delivering optimum health and hygiene for the best experiences and outcomes across various sectors.
• Security Services Security services delivered through expert manned guarding, advanced systems and intelligent technology to protect people and performance, supported by a UK National Operations Centre.
• Catering Services Contract catering services with in-house chefs delivering flavour and nourishment for enterprise customers, delivered under the Angel Hill Food Co. brand.
• Commercial Pest Control Specialist pest control services designed to safeguard every environment across commercial premises.
• Aviation Passenger Services Aviation sector specialist services including Passengers with Reduced Mobility (PRM) support, ensuring a consistent high-quality experience for all travellers.
• Waste & Recycling Services Waste management and recycling services supporting operational needs and enterprise ESG goals.
• Front of House & Concierge Reception and concierge services with experienced individuals providing professional first impressions for enterprise clients.
• Commercial Landscaping Services Landscaping services enhancing indoor and outdoor spaces, bringing nature to life in commercial environments.
• Facilities Management (Soft Services) Skilled colleagues self-delivering soft services ensuring safety, hygiene and daily continuity for customers across various sectors.
• Angel Hill Food Co. Contract catering specialist sub-brand delivering food experiences that combine culinary craft, smart technology and sustainable thinking.
• UK National Operations Centre State-of-the-art facility built to European Alarm Receiving Centre Category 1 standards, providing technology-enabled security operations and centralised alarm receiving for enterprise customers.

Quantifiable outcome

• Three RoSPA Awards in Five Years for safety performance

Named customers2 records

Segments16 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature1 record

Partnerships

One partnership is on record.

• EMCOR UKcoreStrategic or Co-development PartnerNew acquisition of EMCOR UK completed to strengthen long-established capability across complex and regulated environments. The combined business enhances integrated facilities management services for enterprise customers.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Compass Group: Global support services major with dominant contract catering (including through UK subsidiaries) and a sizeable facilities services arm; comparable to OCS's catering sub-brand Angel Hill Food Co. and broader integrated offering, though more food-services-weighted.
• Serco Group: UK-listed outsourcing and public services company operating in defence, healthcare, justice and citizen services; overlaps with OCS's regulated-environment public sector FM contracts and competes for similar large central-government facilities work.
• Bouygues Energies & Services (Equans): Multi-national technical services and integrated FM group providing hard FM, energy services and infrastructure support across UK and European markets; comparable scope in engineering-led facility services for complex environments.
• EMCOR Group: US-listed provider of electrical and mechanical construction, facilities services and energy infrastructure; comparable through EMCOR UK (recently acquired by OCS) and overlapping in hard FM, energy services and complex-environment engineering support.
• G4S (now part of Allied Universal): Global security and facility services company operating in manned guarding, integrated FM and outsourced security services; directly overlapping with OCS's manned guarding, NOC-backed security services and broader soft FM offering.

Direct peers

• Atalian Servest: European-headquartered integrated FM and security services group with strong UK presence providing cleaning, security, M&E and energy services across public and private sectors; directly comparable integrated service portfolio to OCS.
• Apleona: European integrated facility management provider offering hard and soft services across commercial, industrial and public sector real estate; comparable self-delivery model and multi-country operations in regulated environments.
• ISS A/S: Global integrated facilities services provider offering hard and soft FM across workplace, production, healthcare and public sector segments; directly comparable in self-delivered integrated FM model, multi-vertical coverage and large enterprise contract base.
• Mitie: UK-based facilities management and professional services company providing integrated FM, security, cleaning and engineering services to UK public and private sector; the closest UK-headquartered direct competitor with overlapping sectors and contract structures.
• Sodexo: Global integrated FM and food services provider with significant UK & Ireland integrated facilities management operations serving corporate, healthcare, defence, education and energy clients; competes for the same multi-year enterprise IFM contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ExclusiveServicesGroupLtd

Compliance14 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Exclusive Services Group