ITWORX
ITWORX is a small privately held IT services company based in Aberdeen, UK, founded in 2010. It positions itself as a single contact point for all IT needs, indicating managed IT support services for local and regional clients, operating with 11-50 employees.
- Company typePrivate
- Founded2010
- HeadquartersAberdeen, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
What ITWORX does
ITWORX is a small, privately held IT services company headquartered in Aberdeen, United Kingdom, founded in 2010. The company positions itself as a single contact point for all IT needs, suggesting a managed IT services or outsourced IT support model serving local and regional clients, likely in and around the Aberdeen/North-East Scotland corridor. With an employee base of 11-50, ITWORX operates at small-business scale, and its organizational footprint is consistent with a regional managed service provider (MSP) rather than a national systems integrator, software vendor, or cloud-native platform business.
Operationally, the firm's leadership comprises two directors, Jill Ross and Philip Mowatt, in a flat directorial structure typical of UK private limited companies of similar scale. No additional detail on products, service lines, proprietary technology platforms, vendor partnerships, certifications, customer roster, pricing models, or contract structures was available in the source material. The company's primary public web property (itworxuk.com) was captured in a non-rendered, verification/loading state at the time of data collection, precluding substantive extraction of product or capability detail.
Based on the firmographic profile alone, ITWORX's business model is most plausibly fee-for-service or retainer-based managed IT support (helpdesk, endpoint management, networking, and likely Microsoft 365 / Azure administration), complemented by project-based work for SMB and mid-market clients. The Aberdeen location aligns with demand from the regional energy, oil & gas, public sector, and professional services economies. No go-to-market channels, no marketing footprint, no funded growth, and no M&A activity are documented in the source, indicating either a stable, owner-operated services firm or a data-availability gap in the underlying research feed.
ITWORX firmographics
Firmographics- Name
- ITWORX
- Legal name
- ITWORX
- Website
- https://itworxuk.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ITWORX is a small privately held IT services company based in Aberdeen, UK, founded in 2010. It positions itself as a single contact point for all IT needs, indicating managed IT support services for local and regional clients, operating with 11-50 employees.
- Ownership category
- akta.pro rank
ITWORX industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Telephone Call Centers (56142)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Service Desk & Help Desk Services (BPAEAJAA)
- akta.pro secondary industries
- Service Desk & ITSM Outsourcing (BPAEAMAF), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
Keywords
Where ITWORX is headquartered
LocationHeadquarters
- HQ city
- Aberdeen
- HQ country
- United Kingdom
- HQ region
- Europe
Markets served
ITWORX business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations
ITWORX product offering
Product offeringCore offering
ITWORX provides IT services to businesses, marketed as a single contact point for all IT needs. The firm operates as a small private UK company (founded 2010, 11-50 employees) based in Aberdeen, indicating a managed IT services or IT support offering for local/regional business customers. Detailed service line descriptions are not available in the source material.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Support Services ITWORX provides IT services to businesses under the positioning "One contact point for all your IT needs," serving as a single provider for a customer's IT requirements. Detailed service line descriptions, pricing, and specific offerings are not evidenced in the source material.
Companies that use ITWORX
Customer profileIdeal customer profiles1 record
ITWORX technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
ITWORX competitors and assessment
Company assessmentDirect peers
- Quostar: UK-based managed IT services and IT support provider focused on SMBs — closely comparable to ITWORX in size, customer segment, and service desk orientation.
- Littlefish: UK-based managed IT services and service desk provider serving SMB and mid-market customers with outsourced IT support — directly comparable to ITWORX's single-contact-point helpdesk/managed services positioning.
- Netstar UK: UK managed IT services provider offering IT support, service desk, and Microsoft cloud services to SMBs — overlaps with ITWORX's IT support and outsourced helpdesk offering in the UK SMB market.
- iCore (IceICT): UK managed IT services and cybersecurity provider offering helpdesk, managed support, and cloud services to SMBs — comparable size and service scope to ITWORX.
- Probrand: UK SMB-focused IT services and procurement company offering managed IT support and service desk — competes for the same small-business customer base as ITWORX.
Broad incumbents
- Daisy Corporate Services: Major UK managed services and telecommunications provider with IT helpdesk and support offerings — broader portfolio but overlapping service desk and managed IT services.
- Ultima Business Solutions: UK IT managed services and infrastructure provider with service desk and support offerings — comparable in managed IT services category but at materially larger scale than ITWORX.
- Bytes Software Services: UK IT solutions and services provider with managed services and support capabilities — larger incumbent offering overlapping IT services to mid-market and enterprise.
- Trustmarque: Larger UK IT services and solutions provider offering managed services, service desk, and technology procurement — broader portfolio and scale than ITWORX but overlapping in outsourced IT support.
Emerging players
- BJSS: UK IT services and consulting firm offering managed services and support — broader technology consulting footprint but overlapping in IT service management and support delivery.
Market position
Strengths3 records
Weaknesses4 records
Key risks5 records
Key highlights4 records
Customer concentration
ITWORX social profiles
Digital presenceITWORX financial estimates
Financial estimateRevenue estimate
Valuation estimate
ITWORX leadership team
Management profileNumber of profiles
Profiles2 records
ITWORX funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ITWORX M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ITWORX
What does ITWORX do?
ITWORX provides IT services to businesses, marketed as a single contact point for all IT needs. The firm operates as a small private UK company (founded 2010, 11-50 employees) based in Aberdeen, indicating a managed IT services or IT support offering for local/regional business customers. Detailed service line descriptions are not available in the source material.
When was ITWORX founded?
ITWORX was founded in 2010. It employs 11 to 50 people.
Where is ITWORX based?
ITWORX is headquartered in Aberdeen, United Kingdom, in the Europe region.
Who are ITWORX's main competitors?
Direct peers on record are Quostar, Littlefish, Netstar UK, iCore (IceICT) and Probrand. Broad incumbents are Daisy Corporate Services, Ultima Business Solutions, Bytes Software Services and Trustmarque. BJSS is listed as an emerging player.
Does ITWORX have an API?
No public API is recorded for ITWORX.
What industry is ITWORX in?
ITWORX's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAA, Service Desk & Help Desk Services, with a secondary code of BPAEAMAF, Service Desk & ITSM Outsourcing. Its NAICS code is 54151 and its SIC code is 7370.