Arenatiket.com
Arenatiket.com is an Indonesian online travel agent (PT. Arena Tiket Indonesia) offering flight ticket booking across nine domestic airlines, plus train, hotel, and Pulsa services, to individual travelers and a tiered B2B sub-agent network.
- Company typePrivate
- Founded2013
- HeadquartersSleman, Indonesia
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Arenatiket.com does
Arenatiket.com is an Indonesian online travel agent operated by PT. Arena Tiket Indonesia and headquartered in Bantul, Yogyakarta. Founded in 2013, the company runs a direct-to-consumer booking platform that aggregates nine domestic Indonesian carriers (Garuda Indonesia, Lion Air, Citilink, Sriwijaya Air, Air Asia, NAM Air, Trigana Air, Xpress Air, Transnusa) and surfaces flight inventory alongside train tickets, hotel bookings, and mobile phone credit (Pulsa) top-ups, with bus tickets in planned development. The platform is accessible via website and native Android/iOS applications, and is differentiated by zero consumer transaction fees, longer booking and payment time limits, transit-route price guarantees, and broad payment coverage that spans bank transfers, virtual accounts, credit and debit cards, e-wallets, and over-the-counter cash at Alfamart retail stores.
The technology stack is a standard OTA booking engine with airline system integrations and 18+ payment gateway connections rather than a proprietary AI-driven platform; no AI/ML capabilities are disclosed. Distribution is hybrid: B2C self-serve on web and mobile for individual travelers, paired with a B2B sub-agent portal (subagent.arenatiket.com) offering tiered membership (Mitra free, Subagent Rp 1,500,000, Distributor Rp 2,500,000) with downline override economics. Revenue is generated through airline ticket sales commissions and one-time agent membership fees. The company operates at small scale (11-50 employees), is privately held with no disclosed funding, and competes in a market dominated by significantly larger Indonesian OTAs.
Arenatiket.com firmographics
Firmographics- Name
- Arenatiket.com
- Legal name
- PT. Arena Tiket Indonesia
- Website
- https://arenatiket.com
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Arenatiket.com is an Indonesian online travel agent (PT. Arena Tiket Indonesia) offering flight ticket booking across nine domestic airlines, plus train, hotel, and Pulsa services, to individual travelers and a tiered B2B sub-agent network.
- Ownership category
- akta.pro rank
Arenatiket.com industry classification
Industry- Product category
- Online Travel Agency
- NAICS
- Travel Agencies (56151), Travel Agencies (561510)
- akta.pro primary industry
- Air Booking Platforms & Flight Marketplaces (THALAFAA)
- akta.pro secondary industries
- Retail/Leisure Air Ticketing Agencies (Walk-in & Phone Booking) (THAKALAA), Ground Transport Booking Platforms (Rail/Bus/Shuttle) (THALAFAD), Airfare Consolidators (Net/Published Fare Wholesalers) (THAKAJAA)
Keywords
Where Arenatiket.com is headquartered
LocationHeadquarters
- HQ city
- Sleman
- HQ country
- Indonesia
- HQ region
- Asia
Offices1 record
Markets served
Arenatiket.com business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Airline Ticket Sales Commission: Arenatiket acts as an agent for third-party airlines and distributors, earning commission on each ticket sold through the platform. The company facilitates booking and issuance of flight tickets for various domestic and international airlines.
- Agent Membership Fees: The company generates revenue through tiered agent membership: Mitra (free), Subagent (Rp 1,500,000), and Distributor (Rp 2,500,000). Distributors can also recruit downline agents and earn passive income from downline transactions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Individual traveler tickets - prices vary by route and airline |
| Subscription | Free | Mitra - Free agent tier with basic access |
| Subscription | One time/ perpetual license | Subagent - Rp 1,500,000 with enhanced features |
| Subscription | One time/ perpetual license | Distributor - Rp 2,500,000 with maximum commission and downline benefits |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Arenatiket.com product offering
Product offeringCore offering
Arenatiket.com is an Indonesian online travel agent that sells domestic and international flight tickets on commission from 9 partner airlines, accessible via its website and mobile apps. It also provides train tickets, hotel bookings, and mobile phone credit (Pulsa), and operates a tiered B2B Subagent Portal (Mitra, Subagent, Distributor) for travel agents to resell tickets and earn commissions plus downline override income. Revenue is generated primarily through airline ticket commissions and one-time agent membership fees (Rp 1,500,000 and Rp 2,500,000 for Subagent and Distributor tiers).
Product overview
Arenatiket.com is an Indonesian online travel agent (OTA) operating as a single unified platform for travel bookings. The core product is the flight ticket booking engine (Tiket Pesawat), which aggregates multiple domestic and international airlines. The platform extends to train tickets (Tiket Kereta Api) and hotel bookings (Tiket Hotel), with phone credit (Pulsa) as an additional service. A mobile app provides Android and iOS access with mobile-exclusive deals. The Subagent Portal enables third-party resellers to access the booking system under a commission-based model. Bus tickets (Tiket Bus) are in development. All products share a unified payment infrastructure supporting bank transfers, credit cards, e-wallets, and retail cash payments.
Differentiator
Problem solved
Functional benefit
Brands
- Subagent Portal: B2B platform for subagents to book and manage flight tickets with commission-based membership tiers (Mitra, Subagent, Distributor)
Products and services
- Tiket Pesawat (Flight Tickets) Online airline ticket booking platform offering cheap flight tickets across multiple domestic and international airlines; provides search, comparison, booking, and issuance of flight tickets with multiple payment options. Targets Indonesian consumers and travel agents seeking domestic and regional air travel.
- Tiket Kereta Api (Train Tickets) Train ticket booking service integrated into the Arenatiket platform, allowing customers to search and purchase train tickets alongside flight bookings.
- Tiket Hotel (Hotel Bookings) Hotel accommodation booking service available through the platform, offering customers the ability to book lodging as part of their travel planning.
- Arenatiket Mobile App Native mobile application for iOS and Android devices enabling customers to search and book flight tickets on-the-go with exclusive mobile-only deals and promotions.
- Subagent Portal B2B agent portal enabling partners to become ticket resellers; offers commission-based earning opportunities with three tiers (Mitra free, Subagent Rp 1,500,000, Distributor Rp 2,500,000), booking tools, transaction reports, automatic customer email notifications, and invoice generation. Distributors can recruit downline agents and earn 20% passive income from downline transactions.
- Promo Codes and Discounts Promotional code system offering discounts on flight bookings, including sitewide codes such as REGULER40 (up to Rp 40,000 off) and bank-specific promotions such as a Bank Mandiri credit card discount of Rp 100,000.
- Pulsa (Phone Credit) Mobile phone credit / airtime top-up service offered to customers, providing airtime recharge for Indonesian mobile carriers as an additional service alongside travel bookings.
Quantifiable outcome
- Longest booking time limit in the industry
Companies that use Arenatiket.com
Customer profileSegments2 records
Ideal customer profiles2 records
Arenatiket.com technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration22 records
Feature3 records
Arenatiket.com partnerships and signals
Strategic signalPartnerships
16 partnerships are on record, tiered core.
- Air AsiacoreAir Asia is one of the partner airlines available on the Arenatiket platform, offering budget flights to domestic and international destinations including Malaysia, China, Thailand, India, and other Asian countries.
- Garuda IndonesiacoreGaruda Indonesia is the flag carrier of Indonesia and a key partner on Arenatiket, offering full-service flights as Indonesia's oldest airline established in 1949.
- CitilinkcoreCitilink is a subsidiary of Garuda Indonesia (94.3% ownership) and one of the fastest-growing Indonesian airlines, operating Airbus A320 aircraft.
- Lion AircoreLion Air is Indonesia's largest private low-cost carrier, established in 1999 and operating from Jakarta with Boeing 737 aircraft to domestic and international destinations.
- NAM Air (Sriwijaya Group)coreNAM Air is a regional feeder airline established in 2013 as a subsidiary of Sriwijaya Air, operating Boeing 737-500 aircraft with 120 seats across various Indonesian destinations including Timor Leste.
- Sriwijaya AircoreSriwijaya Air is one of Indonesia's largest airlines, transporting over 950,000 passengers monthly to 53 destinations including three regional countries, founded in November 2003.
- Trigana AircoreTrigana Air focuses on domestic routes serving pioneer/remote areas in Java, Kalimantan, and Papua regions with ATR and Boeing 737 aircraft.
- Xpress AircoreXpress Air is an Indonesian low-cost carrier based in Makassar focusing on Eastern Indonesia routes, operating since 2003 with Boeing 737 and Dornier 328 aircraft.
- TransnusacoreTransnusa is an Indonesian airline providing regular commercial flights, charter services, and medical evacuation flights, with routes to various destinations including Ende, Alor, Maumere, and Makassar.
- Bank BCAcoreBank BCA is one of Indonesia's largest banks and a payment partner, offering ATM transfer, I-Banking, and virtual account options for ticket payments.
- Bank MandiricoreBank Mandiri is a major Indonesian state-owned bank serving as payment partner with Mandiri Clickpay option and joint promotional discounts.
- Bank BRIcoreBank BRI is an Indonesian state-owned bank offering Epay BRI and virtual account payment options for flight ticket purchases.
- Bank BNIcoreBank BNI is a payment partner providing virtual account and transfer options for ticket payments.
- AlfamartcoreAlfamart is an Indonesian retail chain offering over-the-counter cash payment options for flight ticket purchases at their convenience stores.
- MastercardcoreMastercard provides secure payment processing through MasterCard SecureCode for credit card transactions on the platform.
- VisacoreVisa provides secure payment processing through Verified by Visa for credit card transactions on the platform.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
Arenatiket.com competitors and assessment
Company assessmentDirect peers
- Pegipegi: Indonesian OTA focused on flight, train and hotel bookings for domestic travelers, closely matching Arenatiket's core offering and market.
- Nusatrip: Indonesia-based online flight and hotel booking agent serving similar domestic and regional travelers with a comparable OTA model.
- Airpaz: Southeast Asian online flight ticket platform aggregating budget and full-service carriers, directly comparable to Arenatiket's flight-first focus.
- Reservasi.com: Indonesian OTA offering flights, hotels and trains, targeting the same price-sensitive domestic customer base as Arenatiket.
Broad incumbents
- Tiket.com: Major Indonesian OTA selling flights, trains, hotels and events; overlaps directly with Arenatiket's multi-product booking model at far larger scale.
- Traveloka: Indonesia's leading travel super-app offering flights, hotels and more; the dominant incumbent Arenatiket competes against in domestic flight booking.
Others
- Skyscanner: Global flight comparison metasearch engine; adjacent to Arenatiket's price-comparison value proposition though it does not issue tickets directly.
Emerging players
- Wego: Flight and hotel metasearch/comparison platform active in Indonesia, overlapping with Arenatiket's 'flight compare' price-comparison positioning.
Regional players
- Golden Rama Tours & Travel: Established Indonesian travel agency and ticketing provider with retail and agent channels comparable to Arenatiket's B2C/B2B mix.
- Mister Aladin: Indonesian travel booking platform for flights, hotels and tours, competing in the same national OTA space.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Arenatiket.com social profiles
Digital presenceArenatiket.com financial estimates
Financial estimateRevenue estimate
Valuation estimate
Arenatiket.com leadership team
Management profileNumber of profiles
Profiles1 record
Arenatiket.com funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Arenatiket.com M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Arenatiket.com
What does Arenatiket.com do?
Arenatiket.com is an Indonesian online travel agent that sells domestic and international flight tickets on commission from 9 partner airlines, accessible via its website and mobile apps. It also provides train tickets, hotel bookings, and mobile phone credit (Pulsa), and operates a tiered B2B Subagent Portal (Mitra, Subagent, Distributor) for travel agents to resell tickets and earn commissions plus downline override income. Revenue is generated primarily through airline ticket commissions and one-time agent membership fees (Rp 1,500,000 and Rp 2,500,000 for Subagent and Distributor tiers).
Is Arenatiket.com a public or private company?
Arenatiket.com is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Arenatiket.com founded?
Arenatiket.com was founded in 2013. It employs 11 to 50 people.
Where is Arenatiket.com based?
Arenatiket.com is headquartered in Sleman, Indonesia, in the Asia region.
How does Arenatiket.com make money?
Two revenue lines are on record. Airline Ticket Sales Commission is the primary driver. The others are agent Membership Fees.
Who are Arenatiket.com's main competitors?
Direct peers on record are Pegipegi, Nusatrip, Airpaz and Reservasi.com. Broad incumbents are Tiket.com and Traveloka. Skyscanner is listed as an others. Wego is listed as an emerging player. Regional players are Golden Rama Tours & Travel and Mister Aladin.
Does Arenatiket.com have an API?
No public API is recorded for Arenatiket.com.
What industry is Arenatiket.com in?
Arenatiket.com's product category is Online Travel Agency. Its primary akta.pro industry code is THALAFAA, Air Booking Platforms & Flight Marketplaces, with a secondary code of THAKALAA, Retail/Leisure Air Ticketing Agencies (Walk-in & Phone Booking). Its NAICS code is 56151.