What DkR does

DkR S.r.l. is an Italian software house founded on 24 May 2011 in Milan as DesktopRemoto S.r.l. by brothers Luca and Michele Ferrario, rebranded to its current name in 2022. The company delivers custom digital solutions across six service pillars — web development, custom software, design, VR/AR, AI, and IT infrastructure — primarily to Italian large enterprises and SMEs. With 22 full-time permanent employees across offices in Lomazzo (Como, at the ComoNExT Innovation Hub), Ivrea (Turin, at Officine ICO), and a legal seat in Milan, DkR operates as a sales-led boutique serving clients including Enel Produzione, Cineteca Milano, Fondazione Teatro Carlo Felice di Genova, INAZ, UMANA, Leaf Space, Giolito, Quinso, and the Istituto Federale WSL in Davos.

The company's technology foundation is a proprietary Tier 4 datacenter (ANSI/TIA 942 Rating IV) with 8 redundant fiber connections (TIM, Fastweb, Wind Tre, Vodafone, Retelit, Cogent, Irideos, Planetel), triple-redundant SSD NVMe storage, dual power centers, and a 700km-away disaster recovery site, certified to ISO 9001, ISO 27001, and ISO 14001. Flagship products include DkR.CLOUD — the first web-based HTML5 desktop virtualization system, launched in 2011 — DkR.EMAIL (premium Italian-hosted business email), DkR.Hosting (managed Linux hosting on NVMe SSD), DataTalk.bi (an AI-driven natural-language BI platform launched in 2023), and the HEMOC 3D structural monitoring platform built jointly with Politecnico di Milano and GReD. Technology breadth spans PHP/Laravel, Node.js, React/React Native, Python, Unity, Babylon.js, and WordPress/WooCommerce/PrestaShop; AI capabilities integrate generative AI, NLP, computer vision, and predictive analytics, often built on third-party models (ChatGPT) for specific customer projects.

DkR's revenue model is hybrid. Project-based professional services dominate revenue (custom web, mobile, AI, VR/AR, and integration work quoted per engagement), layered with subscription recurring revenue from DkR.CLOUD (annual SaaS or on-premises license), DkR.EMAIL, DkR.Hosting, and Microsoft 365 CSP resale. Distribution is primarily direct via website contact forms, phone, and email, supplemented by a White Label reseller program for DkR.CLOUD targeting other software houses and ISPs. The company cites €1.8M in annual revenue with growth exceeding 20% year-over-year, achieved organically without external venture capital.

Name

DkR

Legal name

DkR S.r.l.

Website

https://dkr.srl

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

DkR S.r.l. is an Italian software house delivering custom websites, mobile apps, AI, VR/AR, and managed IT infrastructure on its own Tier 4 certified Italian datacenter to Italian enterprises and SMEs.

Ownership category

akta.pro rank

Product category

Custom Software Development

NAICS

Custom Computer Programming Services (541511), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Developer Experience Platforms for Enterprise (IDEs, CI/CD, Dev Portals) (HDAEAKAI)

akta.pro secondary industry

Document Management Systems (DMS) (HDAEAGAA)

Keywords

• Custom software development
• Web application development
• VR/AR application development
• Managed IT services
• Business email hosting

Headquarters

HQ city

Lomazzo

HQ country

Italy

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Custom Software Development: Bespoke web and mobile application development for enterprise and SME clients, including plugin development, CMS customization, and e-commerce platforms. Revenue recognized on a per-project basis with custom quotes.
2. DkR.CLOUD - Desktop Virtualization: SaaS-style cloud desktop virtualization with both Software as a Service (hosted by DkR on Italian datacenters) and On-Premises deployment options. Annual subscription billing model with White Label resale option for ISVs and software houses.
3. DkR.EMAIL - Business Email Service: Premium business email service with unlimited attachments and storage, billed as an annual subscription. Integrates with DkR.CLOUD.
4. DkR.Hosting: Linux hosting service on dedicated DkR infrastructure (Tier 4 datacenter, NVMe SSD, triple redundancy) with annual subscription pricing. Includes automatic nightly backups to secondary datacenter 700km away.
5. DkR.Cloud (Proxmox Virtualization): Server virtualization services using Proxmox as a leading alternative to VMware, offered as managed services with custom project pricing.
6. Microsoft 365 CSP Services: Cloud Solution Provider for Microsoft 365 for large, medium and small businesses. DkR provides implementation, migration, and ongoing management, including backup synchronization to the client's on-premises datacenter.
7. VR/AR and Immersive Application Development: Custom VR, AR, and mixed reality application development for B2B and B2C sectors including hospitality, retail, manufacturing, healthcare, real estate, design, trade shows and events. Projects are custom-quoted per engagement.
8. Technical Support and System Administration: 24/7 technical support, help desk, remote assistance, on-site interventions, vulnerability assessment, penetration testing, disaster recovery planning, and ongoing server maintenance.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels10 records

Core offering

DkR S.r.l. is an Italian software house providing custom web, mobile, VR/AR, AI, and eCommerce development alongside managed IT services. The company delivers bespoke projects for Italian enterprises and SMEs, and sells its own SaaS products (DkR.CLOUD desktop virtualization, DkR.EMAIL business email, DkR.Hosting) hosted on a proprietary Tier 4 datacenter in Italy.

Product overview

DkR is an Italian software house offering a comprehensive portfolio of technology services organized around six core pillars: Web Services (e-commerce, SEO, web marketing), Software Development (custom apps, CMS solutions, IoT), Design (UI/UX, branding, 3D graphics), VR/AR (virtual reality apps, metaverso experiences), AI Solutions (generative AI, neural networks, business intelligence via DataTalk.bi), and Infrastructure/Hosting. The company's flagship products include DkR.CLOUD (web-based desktop virtualization), DkR.EMAIL (premium business email), and DkR.Hosting (managed hosting). These are complemented by specialized solutions like S.M.A.R.T. (aerospace cabin management) and Yak.Games (e-sports platform). The architecture is modular, with DkR.CLOUD and DkR.EMAIL designed to integrate seamlessly, and White Label options available for partners. Infrastructure runs on proprietary high-availability clusters using Proxmox virtualization in Tier 4 Italian data centers.

Differentiator

Problem solved

Functional benefit

Products and services

• Web Services Professional website development service for Italian businesses, including e-commerce platforms (WooCommerce, PrestaShop), SEO optimization, SEM/web marketing campaigns, and copywriting services. Targeted at large enterprises and SMEs needing a digital presence.
• Software Development Custom software development service for web apps, mobile apps, CMS solutions (WordPress), IoT data analysis platforms, and software integrations. Built with PHP, Laravel, Node.js, React, React Native, Python. Targeted at enterprises needing bespoke platforms and integrations.
• Design Services UI/UX design, branding and corporate identity, 3D graphics, and illustrations for digital and print media. Targeted at businesses needing brand identity and creative assets for digital products.
• VR/AR Solutions Virtual reality and augmented reality applications, metaverse experiences, photogrammetry, and 3D commerce solutions. Developed with Unity framework for VR headsets, smartphones, and smart glasses. Targeted at enterprises in hospitality, retail, manufacturing, healthcare, real estate, design, and events.
• AI Solutions Artificial intelligence services including generative AI, neural networks, ChatGPT integration, NLP, predictive analytics, and AI-driven business intelligence through the DataTalk.bi platform. Targeted at enterprises seeking to embed AI into operations and customer-facing products.
• Infrastructure & Hosting High-availability server infrastructure, cloud servers, Proxmox virtualization, managed hosting (DkR.Hosting), cybersecurity services, Microsoft 365 implementation, and 24/7 technical support. Targeted at Italian businesses needing enterprise-grade IT infrastructure.
• DkR.CLOUD First web-based desktop virtualization system in HTML5, enabling any application to be virtualized and accessed from any device (PC, smartphone, tablet, thin client). Available as SaaS (hosted on DkR's Italian datacenter) or On-Premises, with White Label option for software houses and ISPs. Data is triply redundant on SSD NVMe.
• DkR.EMAIL Premium business email service with encryption, DKIM certificates, IMAP/POP compatibility, unlimited attachment capacity, real-time delivery, and triple-redundancy SSD NVMe storage, all hosted on Italian soil. Billed as annual subscription; integrates with DkR.CLOUD.
• DkR.Hosting Premium Linux hosting service on dedicated high-availability infrastructure (Tier 4 datacenter, NVMe SSD, triple redundancy) with annual subscription pricing. Includes automatic nightly backups to a secondary datacenter located 700 km away.
• DataTalk.bi AI-driven Business Intelligence platform enabling natural language query access to enterprise data, generating reports, interactive dashboards, and strategic insights without requiring technical expertise. Full data governance is maintained.
• S.M.A.R.T. In-Flight Entertainment and Cabin Management System (IFMS/CMS) for business helicopters and VIP transport aircraft, integrated with domotic systems and consumer devices such as computers, tablets, and smartphones.
• Yak.Games Custom e-sports platform with sophisticated multivariate matchmaking algorithm for tournaments, integrating League of Legends, Clash Royale, and FIFA 22 games.
• DkR.Browser Custom Chromium-based browser optimized for DkR.CLOUD experience, available for Windows (32/64-bit), Linux (32/64-bit), and Mac OSX.

Quantifiable outcome

• 95% of technical support requests handled within 15 minutes
• +4 more outcomes

Named customers21 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

AI capability14 records

Feature8 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• ProxmoxcoreTechnology or Integration · 1 January 2011DkR is a certified Proxmox partner with specialization since 2011. Proxmox VE (Virtual Environment) is used as the company's preferred server virtualization platform, positioned as a leading alternative to VMware. DkR builds hyper-converged clusters using Proxmox and Ceph, and also resells this expertise through the Axol Server brand.
• MicrosoftcoreTechnology or IntegrationDkR is a certified Cloud Solution Provider (CSP) for Microsoft 365, authorized to resell, implement, and manage Microsoft 365 deployments for businesses of all sizes in Italy. DkR differentiates by offering daily backup synchronization to the client's on-premises server or the DkR Italian datacenter.
• ComoNExT Innovation HubcoreStrategic or Co-development PartnerComoNExT Innovation Hub is DkR's primary operational base since winning the 2012 'Incubatore d'impresa' competition. The technology innovation pole hosts DkR's main office and provides a collaborative ecosystem for tech companies in the Como area. This strategic location has been central to DkR's growth since inception.
• Politecnico di MilanocoreStrategic or Co-development PartnerScientific partner in the HEMOC project providing SAR (Synthetic Aperture Radar) data and scientific consulting for the 3D structural monitoring platform of Como's historic buildings affected by subsidence.
• GReD (Geomatics Research & Development)coreStrategic or Co-development PartnerTechnical partner in the HEMOC project responsible for installing and managing GNSS antennas and providing real-time monitoring data for the 3D structural monitoring platform of Como's historic buildings.
• AINEVAminorStrategic or Co-development PartnerAssociation of Italian Alpine Regions and Autonomous Provinces. DkR developed a computerized avalanche bulletin processing system for AINEVA as part of its IoT and data analysis services.
• Istituto Federale WSL per lo Studio della Neve e delle Valanghe (Davos)coreStrategic or Co-development PartnerWorld-class research institute for snow and avalanche observation. DkR developed the MeteoIO Web Service for managing environmental time series data, with co-funding from the World Meteorological Organization and the EU Horizon 2020 program. This represents DkR's most internationally recognized scientific partnership.
• Rossetti DesignminorChannel Partner/ Reseller/ DistributorDesign agency collaborator on multiple projects including INAZ website redesign and Opera Carlo Felice website, providing complementary graphic design services alongside DkR's technical development.
• Cameradi Commercio di ComominorStrategic or Co-development PartnerThe Chamber of Commerce of Como launched the 'Incubatore d'impresa' competition in 2012 that DkR won, providing seed capital and establishing DkR at ComoNExT Innovation Hub. The same entity partnered with DkR on the weCER tool for energy consumption awareness.
• Confindustria Ascoli PicenominorGTM or Marketing PartnerDkR was invited to present its AI, machine learning, and VR projects at Confindustria Ascoli Piceno's 80th anniversary celebration, raising brand visibility among Italian industrial associations.

Scale indicators6 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Seeweb: Italian cloud and hosting provider operating its own datacenters, offering virtual servers and managed cloud services. Comparable to DkR's Tier 4 hosting and DkR.CLOUD virtualization business with similar Italian-sovereignty positioning.
• Aruba S.p.A. Italy's largest hosting and cloud provider with data centers on Italian soil. Directly comparable to DkR on the hosting/cloud and email infrastructure pillars, but at materially larger scale and with consumer/mid-market mass-market positioning.
• Register.it: Italian domain, hosting, and email provider with strong SME focus. Comparable to DkR.Hosting and DkR.EMAIL SaaS offerings, serving the same Italian PMI customer segment with similar subscription-based infrastructure products.

Broad incumbents

• Reply S.p.A. Leading Italian IT consulting and digital services group with strong capabilities in AI, cloud, customer experience, and immersive/VR. Comparable breadth of services to DkR's six pillars, but Reply is publicly listed and operates across multiple European countries.
• Tiscali: Italian ISP and cloud services company offering connectivity, hosting, and cloud solutions. Comparable to DkR on the connectivity/hosting and email pillars serving Italian SMEs, with stronger consumer-brand recognition but less specialized in custom enterprise development.
• Engineering Group: One of the largest Italian IT services and software groups, serving large enterprises and PA with digital transformation, custom software, and infrastructure. Comparable in capability set (custom dev, cloud, data, design) but at vastly greater scale across Italy.
• Altea Federation: Italian IT consulting group offering ERP, cloud, and digital transformation services. Comparable in serving Italian large enterprises and PA with integrated IT services, though with more focus on enterprise platforms than custom greenfield development.
• Jakala: Italian martech, data, and AI services company serving large enterprises with data-driven marketing, BI, and customer engagement solutions. Comparable to DkR's DataTalk.bi BI capabilities and AI services, with similar enterprise-target GTM but at much larger scale.

Emerging players

• Bending Spoons: Milan-based tech company building and acquiring digital products at scale. Compares to DkR as an Italian-headquartered technology operator, though Bending Spoons is product-led (consumer apps) while DkR is services-led with proprietary infrastructure.

Others

• Proxmox Server Solutions: Austrian open-source server virtualization platform provider and DkR's certified technology partner. Comparable as the underlying technology stack DkR builds its DkR.CLOUD and Axol Server offerings on, with shared virtualization market exposure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@DkRsrl
• Facebookfacebook.com/dkrsrl
• LinkedInlinkedin.com/company/dkrsrl
• Instagraminstagram.com/dkrsrl

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DkR