FastTrak
FastTrak is a US-based provider of cloud-based shop management software for independent auto repair and tire shops, offering subscription-priced modules that cover the full repair cycle with extensive distributor and parts integrations.
- Company typePrivate
- Founded2005
- HeadquartersHuntington Beach, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What FastTrak does
FastTrak (operated by Risoria Limited, Inc.) is a US-based provider of cloud-based shop management software for independent auto repair shops and tire shops. The company's flagship product, FastTrak Mobile Shop Manager, supports the full vehicle repair cycle from quote and appointment through inspection, diagnosis, parts ordering, repair tracking, vehicle delivery, and payment, and runs on Windows computers, tablets, and phones via a web-based architecture that can be deployed in public or private cloud environments. The platform includes differentiated features such as color-coded repair-order status tracking, customizable user views, real-time labor and job status reporting, menu-based selling (good-better-best customer presentation), multi-payer billing for warranty splits, and a European Specialty variant with automated part number formatting for Mercedes, VW, Audi, and BMW.
FastTrak monetizes primarily through a tiered monthly subscription model: Emerald at $199/month, Ruby at $289/month, and Diamond at $369/month, each adding progressively more features such as fleet management, loaner vehicle tracking, auto reminders, and phone technical support. Optional add-on modules (Tire Shop Management, QuickBooks Interface, Multi-Location Processing, Text Message Processing, VIN Interpreter, Cash Drawer Interface, FIS World Pay processing, and CIM Tire DOT reporting) generate incremental recurring revenue, and per-incident support is billed at $30 per email and $37.50 per 15-minute phone session. No long-term contracts are required; customers can cancel with 30 days notice.
The go-to-market is direct and self-serve: customers sign up through the website for a free 30-day trial or call a toll-free number, with no external sales force. FastTrak serves primarily SMB auto repair and tire shops in the United States, with limited international presence (e.g., Trinidad and Tobago), and maintains an integration ecosystem spanning 20+ partners including tire distributors (ATD, NTW, TireHub, Max Finkelstein, K&M Tire), parts suppliers (WorldPac, NAPA, SSF Auto Parts, Bumper to Bumper, NexPart), labor guides (Mitchell1, Identifix), CARFAX, QuickBooks, and CRM platforms (Kukui, Royal Rewards, Broadly). The company has operated continuously since 2005 and is privately held by founders Lawrence E. Wible (President) and Johann Wible (Vice President), with a reported headcount of 1-10 employees.
FastTrak firmographics
Firmographics- Name
- FastTrak
- Legal name
- Risoria Limited, Inc.
- Website
- https://fasttrakauto.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- FastTrak is a US-based provider of cloud-based shop management software for independent auto repair and tire shops, offering subscription-priced modules that cover the full repair cycle with extensive distributor and parts integrations.
- Ownership category
- akta.pro rank
FastTrak industry classification
Industry- NAICS
- Automotive Repair and Maintenance (8111), Tire Dealers (441340)
- SIC
- Services-Automotive Repair, Services & Parking (7500)
- akta.pro primary industry
- General Automotive Repair & Maintenance (TLAKAAAA)
- akta.pro secondary industry
- Tire & Wheel Services (Mount/Balance/Alignment) (TLAKAAAD)
Keywords
Where FastTrak is headquartered
LocationHeadquarters
- HQ city
- Huntington Beach
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
FastTrak business model
Business model- GTM type
- B2B
- Offering type
- Software
Revenue model
- SaaS Subscription - Emerald Tier: Monthly subscription at $199/month for basic auto repair shop management including repair order processing, quotes, appointments, parts markup matrices, inventory management, and basic integrations.
- SaaS Subscription - Ruby Tier: Monthly subscription at $289/month including all Emerald features plus customer communication log, inspections, multi-pay billings, fleet management, time & attendance, and email technical support.
- SaaS Subscription - Diamond Tier: Monthly subscription at $369/month including all Ruby features plus loaner vehicle management, customer follow up, auto reminders, direct marketing programs, phone technical support, progress/partial billings, and barcode label printing.
- Add-On Services: Optional add-ons including Cash Drawer Interface, FIS World Pay Credit Card Processing, CIM Tire Serial Number Reporting, Multi-Location Processing, QuickBooks Interface, Text Message Processing, Tire Shop Management, VIN Interpreter.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Emerald - $199/month: Basic auto repair shop management |
| Subscription | Monthly | Ruby - $289/month: Enhanced with communication and fleet features |
| Subscription | Monthly | Diamond - $369/month: Full-featured with phone support |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels4 records
FastTrak product offering
Product offeringCore offering
FastTrak provides cloud-based auto repair shop management software (FastTrak Mobile Shop Manager) that supports the complete vehicle repair cycle from quote and appointment through inspection, diagnosis, parts ordering, repair, delivery, and payment. It also offers a specialized Tire Shop Software module and a European Specialty variant for shops servicing Mercedes, VW, Audi, and BMW vehicles, with deep integrations to tire distributors, parts suppliers, labor guides, CARFAX, and accounting software.
Product overview
FastTrak offers a modular cloud-based shop management software platform for auto repair and tire shops. The core product is FastTrak Mobile Shop Manager, a comprehensive auto repair shop management system that supports the full vehicle repair cycle from quote/appointment through vehicle delivery and payment. This core platform is supplemented by FastTrak Tire Shop Software, a specialized module for tire operations including distributor integrations, inventory management, and tire-specific features. A European Specialty variant targets shops servicing Mercedes, VW, Audi, and BMW vehicles with OEM part number formatting and specialized distributor interfaces. The company operates a tiered pricing model with three subscription levels: Emerald ($199/month), Ruby ($289/month), and Diamond ($369/month), each adding progressively more features. Additional paid add-ons include tire shop management, QuickBooks interface, text messaging, VIN interpreter, multi-location processing, credit card processing, and CIM tire serial number reporting. The software runs on Windows computers, tablets, and phones via web-based architecture, and has been in operation since 2005.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Modular design scales from single to hundreds of users
- +1 more outcomes
Companies that use FastTrak
Customer profileNamed customers12 records
Segments4 records
FastTrak technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration23 records
Feature9 records
FastTrak partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core.
- American Tire Distributor (ATD)coreIntegration partner for tire distribution. FastTrak connects to ATD inventory for real-time pricing, availability, and electronic ordering of tires.
- National Tire Warehouse (NTW)coreIntegration partner for tire distribution. Access to NTW inventory availability, cost and pricing for quick tire quoting.
- TireHubcoreIntegration partner for tire distribution with access to tire inventory and pricing.
- Max Finkelstein (MFi)coreIntegration partner for tire distribution connecting to Max Finkelstein inventory systems.
- K&M Tire DistributorscoreIntegration partner for tire distribution with K&M Tire inventory access.
- WorldPaccoreParts supplier integration supporting sourcing and ordering of parts using OEM part numbers for European specialty shops.
- NAPAcoreParts supplier integration with NAPA auto parts for sourcing and ordering.
- SSF Auto PartscoreParts supplier integration supporting European specialty shops with OEM part numbers.
- Mitchell1 (Pro Demand)coreLabor guide integration for accurate labor times, reducing manual lookups and improving estimate accuracy.
- IdentifixcoreLabor guide integration providing access to labor times and repair information.
- CARFAXcoreVehicle history integration providing access to CARFAX reports for vehicle history information.
- QuickBookscoreAccounting software integration for seamless transfer of invoices, payments, and vendor transactions to QuickBooks.
Scale indicators2 records
Recent moves1 record
Expansion highlights5 records
FastTrak competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
FastTrak social profiles
Digital presenceFastTrak financial estimates
Financial estimateRevenue estimate
Valuation estimate
FastTrak leadership team
Management profileNumber of profiles
FastTrak funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FastTrak M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FastTrak
What does FastTrak do?
FastTrak provides cloud-based auto repair shop management software (FastTrak Mobile Shop Manager) that supports the complete vehicle repair cycle from quote and appointment through inspection, diagnosis, parts ordering, repair, delivery, and payment. It also offers a specialized Tire Shop Software module and a European Specialty variant for shops servicing Mercedes, VW, Audi, and BMW vehicles, with deep integrations to tire distributors, parts suppliers, labor guides, CARFAX, and accounting software.
Is FastTrak a public or private company?
FastTrak is a private company. It is currently operating.
When was FastTrak founded?
FastTrak was founded in 2005. It employs 1 to 10 people.
Where is FastTrak based?
FastTrak is headquartered in Huntington Beach, United States, in the North America region.
How does FastTrak make money?
Four revenue lines are on record. SaaS Subscription - Emerald Tier is the primary driver. The others are saaS Subscription - Ruby Tier, saaS Subscription - Diamond Tier and add-On Services.
Does FastTrak have an API?
No public API is recorded for FastTrak.
What industry is FastTrak in?
Its primary akta.pro industry code is TLAKAAAA, General Automotive Repair & Maintenance, with a secondary code of TLAKAAAD, Tire & Wheel Services (Mount/Balance/Alignment). Its NAICS code is 8111 and its SIC code is 7500.