Animsa

What Animsa does

Animsa, legally Asociación Navarra de Informática Municipal S.A. (NIF A 31 152150), is a publicly-owned stock corporation founded in 1985 and headquartered at Avenida del Ejército 2, planta 8, 31002 Pamplona, Navarra, Spain. Its shareholders are the local public entities (municipalities and concejos) of Navarra themselves, making it a cooperative-style shared-services organization rather than a privately held company. The firm employs between 51 and 100 staff and provides a comprehensive suite of ICT services to those shareholder entities, including electronic administration, cybersecurity, telecommunications and corporate networks, server and database management, web portal development, training, and direct citizen attention through Pamplona's 010 telephone service.

The technical core of the business is the AUNA electronic administration platform, built on the Sedipualb@ foundation and delivered as SaaS to over a thousand Spanish public administrations. AUNA integrates with national e-government platforms (FACe for electronic invoicing, ORVE for virtual registry, Cl@ve for citizen authentication, DGT via Red SARA) and with municipal back-office systems (Contabilidad Pública, Catastro, Terceros). ANIMSA supplements this core with add-on modules (Inventario Municipal, Contabilidad Analítica y de Costes, Votaciones, Cita Previa, Botón de Pánico), WordPress-based web portals, telecommunications and infrastructure services, ENS-aligned cybersecurity through its Security Office, and an in-house private cloud (Nube Privada ANIMSA) launched in 2016. The company holds ENS Medium-level certification (RD 311/2022, reference ENS-2025-006_V2) and has maintained ISO 9001 for the 010 service since 2006.

Commercially, ANIMSA is a sales-led, direct-to-government provider with multi-year managed-services contracts and no publicly disclosed pricing. Its customer base spans 148 local public entities in Navarra, with named reference customers including the Ayuntamiento de Pamplona, Altsasu-Alsasua, Zúñiga, and Barañáin; the Pamplona 010 service alone handled 97,655 citizen contacts and 32,336 administrative procedures in the first half of 2016. Distribution is direct, with relationship channels reinforced by an FNMC partnership, an annual professional gathering (Encuentros Navarros de Informática Municipal), the Aula ANIMSA training platform, and a bilingual Spanish/Basque newsletter. Revenue figures are not disclosed, and there are no external funding rounds, M&A activity, or outside investors, consistent with its consortium-ownership model.

Name

Animsa

Legal name

Asociación Navarra de Informática Municipal S.A.

Website

https://animsa.es

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

51–100 employees

Short description

Animsa is a publicly-owned Navarra, Spain consortium (founded 1985) that delivers managed IT services — electronic administration, cybersecurity, ICT infrastructure, web portals, and citizen attention (010 line) — to its 148 municipal and concejo shareholder entities via the AUNA/Sedipualb@ SaaS platform.

Ownership category

akta.pro rank

Product category

Government IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Telephone Call Centers (56142)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA)

akta.pro secondary industry

Network Monitoring, Assurance & Managed NOC Services (SLA Ops) (HDAIAGAJ)

Keywords

• Municipal IT services
• Electronic administration
• Public sector ICT
• Cybersecurity services
• ICT infrastructure management

Headquarters

HQ city

Pamplona

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. IT Services for Local Entities: ANIMSA operates as a public company providing IT services to local government entities in Navarra. Revenue is generated through service contracts with municipalities, including digital solutions, cybersecurity, infrastructure management, and training services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

ANIMSA delivers IT services and digital solutions to local government entities (municipalities and concejos) in the Navarra region of Spain. Its portfolio centers on the AUNA electronic administration platform built on Sedipualb@ (delivered as SaaS), municipal management applications (inventory, analytical accounting, online procedures, self-assessments, e-invoicing via FACe, virtual registry via ORVE), web portals and virtual offices, ICT infrastructure management (servers, databases, email, corporate networks, telephony), cybersecurity services aligned with Spain's ENS, the 010 citizen attention telephone service, and ongoing user support and training.

Product overview

ANIMSA is a public Navarre company providing a comprehensive suite of ICT services to local government entities. Its offering is organized around several interconnected service areas: (1) Soluciones Digitales Innovadoras para la Gestión Municipal — covering electronic administration (AUNA/Sedipualb@ platform), electronic invoice management (FACe integration), online municipal procedures, self-assessment payments, virtual registry (ORVE), and supplementary applications including municipal inventory, analytical accounting, DGT integrations, voting, prior appointments, and panic button; (2) Web portals and virtual offices built on WordPress; (3) Software selection and integration services for both market and public-sector tools; (4) Computer-based selection testing; (5) ICT infrastructure management including servers, databases, email, corporate networks, telecommunications, and internet connections; (6) Cybersecurity services with ENS compliance support; (7) User support and help desk (Red Directa) plus direct citizen attention via the 010 service; (8) Training and implementation support via Aula ANIMSA; and (9) Innovation and technology surveillance. ANIMSA also operates a private cloud hosting environment for its associated entities.

Differentiator

Problem solved

Functional benefit

Products and services

• AUNA Electronic Administration Platform (Administración Electrónica)

Quantifiable outcome

• 162 websites created for 148 public entities in Navarra
• +2 more outcomes

Named customers5 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability1 record

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• FNMC (Federación Navarra de Municipios y Concejos)coreStrategic or Co-development Partner · 23 June 2016ANIMSA and the Navarra Federation of Municipalities and Town Councils signed a collaboration agreement to provide local entities with an inventory application for managing municipal assets and rights. The agreement was signed by ANIMSA manager Txema Aguinaga and FNMC president Pablo Azcona.
• Sedipualb@coreTechnology or IntegrationANIMSA implements the AUNA solution based on the Sedipualb@ electronic administration platform. This platform is used in over a thousand public administrations across Spain and is provided as a cloud service (SaaS).

Scale indicators3 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Localret: Catalan consortium providing shared IT and telecommunications services to local municipalities, structured similarly to ANIMSA as a consortium owned by Catalan local entities. Direct peer in the shared-services-for-local-government model, though Catalonia-focused rather than Navarra.
• Cibernos: Spanish IT consulting and services firm with a strong public-sector practice, providing digital administration, application management, and infrastructure services to government clients. Comparable in delivering turnkey IT solutions to government entities but without the consortium ownership model.

Others

• Sedipualb@ (Diputación de Almería): Electronic administration platform developed by Diputación de Almería that underpins ANIMSA's AUNA product. Comparable as the upstream technology provider that ANIMSA's flagship offering depends on, and a parallel public-entity-developed e-government platform serving Spanish municipalities.
• Atento Spain: Multilingual contact center and citizen-attention services provider with significant Spanish public-sector work, including municipal and regional government contracts. Comparable to ANIMSA's 010 service and Red Directa citizen attention lines but operating as a private-sector outsourcer.

Broad incumbents

• T-Systems Iberia: Subsidiary of Deutsche Telekom providing IT services, cloud, and managed infrastructure to public and private sector clients in Spain. Comparable in operating Spanish public-sector managed services and cloud infrastructure, but at significantly larger scale and broader geographic footprint than ANIMSA.
• Minsait (Indra): Spanish IT services company within Indra Group serving public administrations (state, regional, municipal) with e-government, infrastructure, and cybersecurity offerings. Comparable in providing integrated municipal IT services but at national scale and with broader portfolio than ANIMSA's Navarra-only focus.
• IECISA (Indra Minsait): Historical IT arm of Indra focused on public administrations and large enterprises in Spain, now part of Minsait. Comparable in serving the Spanish public sector with digital transformation and IT infrastructure services, though at a much larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/Animsa
• YouTubeyoutube.com/user/Animsavideos
• Facebookfacebook.com/ASOCIACIONNAVARRAINFORMATICAMUNICIPAL
• LinkedInlinkedin.com/company/animsa

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Animsa