Pet Care Veterinary Hospital

What Pet Care Veterinary Hospital does

Pet Care Veterinary Hospital is a privately-held, AAHA-accredited, Fear Free Certified full-service animal hospital operating from a single location at 380 Cleveland Place in Virginia Beach, Virginia. Founded in 1984, the practice is led by Medical Director Dr. SaraJane Harrington with associate veterinarians Dr. Jared M. Piper and Dr. Herbert A. Hulls, supported by a small (1-10 employee) team. It serves a long-tail base of pet owners across the Hampton Roads region — Virginia Beach, Norfolk, Chesapeake, Portsmouth, Suffolk, Hampton, and Newport News — with a notable concentration on military families stationed at nearby installations. The practice is differentiated by multi-species expertise covering dogs, cats, birds, reptiles, ferrets, rabbits, and small mammals, a service breadth that most general practices do not match.

The service portfolio spans seven core lines: wellness and preventative care, urgent care and emergencies (with after-hours referrals to seven partner clinics), surgery, dentistry, diagnostics (digital radiography reviewed by a board-certified radiologist, ultrasound, echocardiogram, in-house lab), pain management (laser therapy, CBD, Adequan, Librela, Solensia), and exotic pet care. Underlying technology is conventional veterinary clinical equipment plus PetDesk-powered online booking and a branded mobile app for appointments, refills, and records; there are no proprietary AI/ML systems or patents disclosed.

The business model is fee-for-service retail veterinary care with payment due at time of service, supplemented by an online pharmacy (petcarevb.ourvet.com) generating auto-ship recurring revenue on prescriptions, preventatives, food, and treats, and three third-party financing options (CareCredit, Cherry, Scratch Pay) layered to reduce price friction. Go-to-market is direct-to-consumer via the website, Facebook, Instagram, Google/Facebook reviews, and a patient referral form channeling inbound referrals from other veterinarians. Distribution is exclusively through the single Virginia Beach site; an ecosystem of eight regional emergency and urgent care partners extends after-hours coverage without additional capital outlay.

Name

Pet Care Veterinary Hospital

Legal name

Pet Care Veterinary Hospital

Website

https://petcarevb.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

1–10 employees

Short description

Pet Care Veterinary Hospital is a privately-held, AAHA-accredited, Fear Free Certified single-location animal hospital in Virginia Beach, VA, founded in 1984 and serving pet owners across the Hampton Roads region with full-service care for dogs, cats, and exotic species.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940), Veterinary Services (54194)

SIC

Services-Health Services (8000)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industries

Exotic Companion Animal Veterinary Clinics (Birds/Reptiles/Small Mammals) (HLAMAAAH), Urgent Care Veterinary Clinics (Non-ER) (HLAMAAAD), Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)

Keywords

• Veterinary hospital services
• Pet wellness care
• Exotic pet veterinary
• Veterinary diagnostics imaging
• Veterinary surgery dentistry

Headquarters

HQ city

Virginia Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Veterinary Services: Fee-for-service veterinary medical care including wellness exams, vaccinations, diagnostics, surgery, dentistry, urgent care, and pain management. Payment is due at time of service. Accepts cash, check, and all major credit cards.
2. CareCredit Financing: Third-party healthcare credit card financing allowing pet owners to pay over time with flexible financing options for purchases of $200 or more, with 6-60 month terms.
3. Cherry Payment Plans: Monthly payment plan option through Cherry financing partner, allowing pet owners to split costs into manageable monthly payments with no hard credit check.
4. Online Pharmacy: Online pharmacy for prescriptions, food, and essentials with auto-ship savings. Revenue from sale of pet food, medications, flea/tick prevention, heartworm prevention, and treats.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Pet Care Veterinary Hospital is a full-service, AAHA-accredited and Fear Free Certified animal hospital in Virginia Beach, VA that provides comprehensive veterinary medical care for dogs, cats, birds, reptiles, ferrets, rabbits, and other small mammals. The practice delivers wellness and preventive care, urgent care, surgery, dentistry, diagnostics, pain management, and exotic pet services through a single hospital location, supported by in-house laboratory diagnostics, digital radiography, ultrasound, and online pharmacy fulfillment.

Product overview

Pet Care Veterinary Hospital offers a unified full-service veterinary practice with integrated service modules spanning preventive care, urgent care, surgery, dentistry, diagnostics, pain management, and exotic pet care. Their core service portfolio includes seven primary service lines (Exotics, Wellness & Preventative Care, Urgent Care & Emergencies, Surgery, Dentistry, Diagnostics, and Pain Management) complemented by payment solutions (CareCredit, Cherry, Scratch Pay) and digital intake tools. All services are delivered through a single AAHA-accredited hospital location with Fear Free Certified staff.

Differentiator

Problem solved

Functional benefit

Products and services

• Pet Exotics Specialized veterinary care for birds, reptiles, ferrets, rabbits, and small mammals including wellness exams, nutritional guidance, disease prevention, diagnostics, and surgical services.
• Pet Wellness & Preventative Care Proactive preventive care including wellness exams, vaccinations, parasite prevention, nutritional guidance, and dental care tailored to each pet's species, age, and needs.
• Pet Urgent Care & Emergencies Same-day urgent care appointments for pets with acute health issues, with assessment by technicians and integration into the rotation of walk-in cases; supplemented by referral relationships with after-hours emergency facilities.
• Pet Surgery Surgical services including soft tissue surgery (foreign body removal, mass removal, bladder stones, spay/neuter), orthopedic surgery, dental surgery, and dedicated cat surgery services.
• Pet Dentistry Veterinary dental services including comprehensive exams, professional cleanings, dental X-rays, and oral surgery for dogs, cats, and exotic companions.
• Pet Diagnostics Advanced diagnostic imaging and laboratory services including digital radiography, ultrasound, echocardiogram, in-house lab testing, and diagnostic biopsies for rapid diagnosis and treatment decisions.
• Pet Pain Management Chronic pain care and pain management services for dogs and cats including individualized treatment plans, alternative therapies (CBD, Adequan, low-level laser therapy), physical rehabilitation, and pharmacological therapies including Librela and Solensia for osteoarthritis patients.

Quantifiable outcome

• Fear Free Certified team trained to help anxious pets feel safe and comfortable during visits
• +1 more outcomes

Named customers5 records

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

Twelve partnerships are on record, tiered minor and core.

• Pawlicy AdvisorminorGTM or Marketing PartnerPet insurance comparison partner. Hospital refers pet owners to Pawlicy Advisor to compare pet insurance provider options and make informed decisions about coverage.
• Bay Beach Veterinary Emergency HospitalcoreChannel Partner/ Reseller/ DistributorAfter-hours emergency referral partner. Open 24 hours at 2476 Nimmo Parkway, Unit 101, Virginia Beach, VA 23456. Pet Care refers clients to Bay Beach when they need emergency care outside regular hours.
• The COVE (Center of Veterinary Expertise)coreChannel Partner/ Reseller/ DistributorEmergency and urgent care referral partner at 6550 Hampton Roads Pkwy, #113, Suffolk, VA 23435. Provides after-hours emergency services for referred patients.
• PARC (Peninsula Animal Referral Center)coreChannel Partner/ Reseller/ DistributorEmergency and referral partner at 1120 George Washington Memorial Hwy, Yorktown, VA 23693. Provides specialized emergency services for referred cases.
• Ally Urgent Veterinary CarecoreChannel Partner/ Reseller/ DistributorUrgent care referral partner at 521 Old Great Neck Rd., Virginia Beach, VA 23454. Offers weekday evenings (5 PM - 10 PM) and weekend (10 AM - 10 PM) urgent care.
• Blue Pearl Town Center - Urgent CarecoreChannel Partner/ Reseller/ DistributorUrgent care referral partner at 364 S Independence Blvd., Virginia Beach, VA 23452. Provides weekday urgent care Tuesday-Friday 9 AM - 6 PM.
• Furgent CarecoreChannel Partner/ Reseller/ DistributorUrgent care referral partner at 5425 Virginia Beach Blvd, Suite A, Virginia Beach, VA 23462. Open weekdays 2-10 PM (closed Tuesday).
• VetsNow! - Veterinary Urgent CarecoreChannel Partner/ Reseller/ DistributorAfter-hours urgent care referral partner at 3296 Dam Neck Rd., Virginia Beach, VA 23453. Open Friday-Saturday 4 PM - 12 AM for weekend emergencies.
• Kiln Creek Animal CareminorChannel Partner/ Reseller/ DistributorUrgent care referral partner at 900 Brick Kiln Blvd, Newport News, VA 23602. Open Thursday-Friday 5-10 PM and Saturday 12-6 PM. Offers exotic urgent care services.
• PetDeskcoreTechnology or IntegrationWebsite and mobile app technology provider powering online scheduling, medication refills, and medical records access. The hospital website and app are powered by PetDesk (petdesk.com).
• encorevet (MentorCore)coreStrategic or Co-development PartnerMentorship program partner providing support for new graduates and experienced professionals. encorevet MentorCore facilitates topic discussions with mentors and coaches to support career success and longevity in veterinary medicine.
• encorevet (Performance Academy)coreStrategic or Co-development PartnerLeadership and professional education partner offering courses designed to grow leaders and build stronger practices. Includes training with fellow practice team members, group troubleshooting, and roleplay exercises.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• BluePearl Pet Hospital: National specialty and emergency veterinary hospital chain with a Virginia Beach location (Town Center) that competes for urgent care, surgery, and diagnostic cases in the same primary market.
• NVA (National Veterinary Associates): Large veterinary consolidator with general and specialty practices across the US; represents the type of strategic acquirer or competitive operator that an independent like Pet Care would face in M&A or competitive bidding.
• Banfield Pet Hospital: National general-practice veterinary chain operating inside PetSmart locations; competes for routine wellness and preventive care with standardized pricing and wellness plans in the broader Virginia Beach region.
• VCA Animal Hospitals: Largest US veterinary consolidator with general practice, specialty, and ER locations across the country; offers overlapping wellness, surgical, and diagnostic services at scale in many Hampton Roads communities.

Direct peers

• Salem Veterinary Hospital: Independent Virginia Beach veterinary practice providing general wellness, surgery, and dentistry — a comparable neighborhood competitor for routine and elective caseload.
• Bay Beach Veterinary Emergency Hospital: 24-hour emergency and urgent-care hospital in Virginia Beach that is simultaneously Pet Care's referral partner and direct competitor for after-hours and complex cases in the same primary market.
• Kempsville Veterinary Hospital: Long-standing independent veterinary practice in the Kempsville neighborhood of Virginia Beach; competes for the same dog/cat wellness, surgical, and dental caseload from the same primary catchment area.
• The COVE (Center of Veterinary Expertise): Emergency and specialty veterinary hospital in Suffolk, VA. Referral partner for Pet Care and a direct competitor for advanced surgical, internal medicine, and emergency cases across Hampton Roads.
• General Booth Veterinary Hospital: Independent full-service veterinary hospital in Virginia Beach offering wellness, surgery, dentistry, and urgent care — directly overlapping with Pet Care's core service portfolio in the same city.
• Peninsula Animal Referral Center (PARC): Emergency and specialty referral center in Yorktown, VA. Listed referral partner of Pet Care and direct competitor for after-hours and specialty cases on the Virginia Peninsula.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/PetCareVet
• Instagraminstagram.com/petcarevb
• Xx.com/PetCareVets
• LinkedInlinkedin.com/company/pet-care-veterinary-hospital

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pet Care Veterinary Hospital