Tech-ops
Tech-Ops is a 1994-founded, privately held AV-IT-Broadcast technology services and staffing firm headquartered in New York, serving 400+ enterprise, government, education, and broadcast clients across the US, UK, Italy, and Morocco via direct sales, integration, maintenance, and equipment resale.
- Company typePrivate
- Founded1994
- HeadquartersNew York, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Tech-ops does
Tech-Ops (legally Technical Operations, Inc.) is a New York-headquartered, privately held technology services and staffing firm founded in 1994 by Achille Raspantini. The company specializes in the convergence of Audio Visual, Information Technology, and Broadcast systems, providing end-to-end design, integration, engineering, maintenance, and staffing services to enterprise, government, education, healthcare, and broadcast clients across the United States, United Kingdom, Italy, and Morocco. Its service portfolio spans five revenue streams: technology staffing (temporary, contract, and on-call placements), broadcast services (facilities design, systems integration, live engineering, low-voltage cabling), AV services (system design/build, conferencing, multimedia), IT services (network, server, software integration, consulting, 24/7 help desk), and equipment sales (dealer/reseller for major broadcast and AV brands). The company operates a Manhattan-based certified repair shop with 24-hour turnaround and a 24/7 Help Desk line (877-420-1600) as centralized support infrastructure.
Underlying technology is centered on AV-IT-Broadcast interoperability, including AV-over-IP distribution, integration of legacy analog/SD equipment with HD/UD digital systems, and (as of 2025) a partnership with AMYNA Systems Inc. embedding a Converged Network Security Platform (CNSP) into AV environments with sub-microsecond packet processing. Tech-Ops functions as a Dealer, Reseller, and Service Center for major broadcast and AV equipment brands, giving it privileged OEM access. The technology stack is conventional engineering and integration work rather than proprietary software; differentiation rests on certifications, domain expertise, and relationship-driven delivery rather than a defensible software platform.
The business model is professional services and hardware sales, quote-based and not publicly priced, sold through direct enterprise field sales with account managers and business development specialists. Distribution combines direct regional sales, a global OEM dealer/reseller channel, and a centralized 24/7 help desk. Customer segments are organized vertically (broadcast networks, education, corporate enterprise, government/military, healthcare, nonprofit) with named marquee clients including Credit Suisse (20-year relationship), NBC News Archive, Council on Foreign Relations, Fortune 500 corporations, and the U.S. Military. The company is bootstrapped with no disclosed funding rounds and operates with 101-250 employees.
Tech-ops firmographics
Firmographics- Name
- Tech-ops
- Legal name
- Technical Operations, Inc.
- Website
- https://tech-ops.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Tech-Ops is a 1994-founded, privately held AV-IT-Broadcast technology services and staffing firm headquartered in New York, serving 400+ enterprise, government, education, and broadcast clients across the US, UK, Italy, and Morocco via direct sales, integration, maintenance, and equipment resale.
- Ownership category
- akta.pro rank
Tech-ops industry classification
Industry- Product category
- Audio Visual Integration Services
- NAICS
- Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Electronic and Precision Equipment Repair and Maintenance (8112)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Computer & Office Equipment (3570), Computer Communications Equipment (3576)
- akta.pro primary industry
- Electrical/Electronics & Embedded Systems Staffing (BPACADAF)
- akta.pro secondary industry
- Business/Enterprise IT Hardware Retail (Workstations, Servers, POS) (CRACABAJ)
Keywords
Where Tech-ops is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices14 records
Markets served
Tech-ops business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Technology Staffing Services: Providing temporary, contract, and on-call technology professionals to Broadcast, Audio Visual, and IT industries. Services include managed services, recruitment, payroll processing, benefits management, on-site technical support, and HR compliance.
- Broadcast Services: Broadcast IT support and staffing including design/build of broadcast systems, equipment procurement, installation, configuration, engineering, troubleshooting, documentation, and preventive maintenance services. Also includes broadcast facilities design and installation.
- AV Services: Audio Visual system integration, design and build of AV rooms, AV systems installation, conferencing and multimedia services, equipment sourcing and sales, and maintenance and repair services.
- IT Services: IT integration solutions including network services, server installation and management, software integration, IT consulting, help desk services, and IT support and maintenance for computers, printers, and security systems.
- Equipment Sales: Strategic sourcing and procurement of broadcast and AV equipment including cameras, recorders, monitors, switchers, editing systems, video conferencing systems, displays, projectors, and control systems. Tech-Ops is a dealer, reseller and service center for major equipment brands.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Quote-based pricing for all services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Tech-ops product offering
Product offeringCore offering
Tech-Ops is a professional technology services firm that designs, integrates, and maintains Audio Visual, Broadcast, and IT systems for enterprise, government, education, and broadcast clients. Its core services include AV system integration, broadcast facilities design and engineering, IT network and server services, and technology staffing that places temporary, contract, and on-call broadcast, AV, and IT professionals. It also acts as a dealer and service center for major broadcast and AV equipment brands.
Product overview
Tech-ops is a technology services and staffing solutions provider offering a portfolio of integrated services centered on the convergence of Broadcast Engineering, Audio Visual Communication, and Information Technology. The core offerings include AV System Integration (design, installation, and integration services), AV Maintenance & Repair, Broadcast Services (facilities design, systems integration, engineering, low voltage cabling, and maintenance), IT Services (network, server, software integration, consulting, and support), and Technology Staffing solutions. The company operates a 24/7 Help Desk as a centralized support function. These services work together to provide end-to-end technology solutions for corporate, educational, financial, governmental, and broadcast clients, from system design and installation through ongoing staffing and maintenance support.
Differentiator
Problem solved
Functional benefit
Products and services
- AV System Integration Design, installation, and integration of audio visual systems for offices, conference rooms, auditoriums, and other corporate, educational, financial, and governmental spaces; delivered as a leading integrator of AV technologies since 1994.
- AV Maintenance & Repair Preventative, standard, and repair maintenance for AV equipment shipped in from across the United States, with most repairs completed within 24 hours at the Manhattan repair shop.
- Technology Staffing Staffing solutions placing temporary, contract, and on-call technology professionals in the Broadcast, Audio Visual, and IT industries, including managed payroll, benefits, HR compliance, and on-site technical support.
- Broadcast Services End-to-end broadcast IT support and staffing services including design and build of broadcast systems, equipment procurement, installation, configuration, live broadcast engineering, post-production maintenance, troubleshooting, and documentation for broadcast networks and post-production facilities.
- AV Services Audio visual services including AV over IP, room design and build, systems installation and integration, conferencing, and multimedia services for enterprise, education, government, and broadcast clients.
- IT Services AV-IT integration solutions and IT management services including network services, server installation and management, software integration, consulting, help desk, and ongoing support and maintenance for computers, printers, and security systems.
- 24/7 Help Desk 24-hour technical assistance line (877-420-1600) providing swift troubleshooting support for Broadcast, AV, or IT hardware and systems, with emergency site visits and maintenance contract options.
- AV and Broadcast Equipment Sales Strategic sourcing, procurement, and resale of broadcast and AV equipment including cameras, recorders, monitors, switchers, editing systems, video conferencing systems, displays, projectors, and control systems as an authorized dealer and service center.
Quantifiable outcome
- Complete device setup and network profiling achieved in under 2 hours with AMYNA partnership
- +4 more outcomes
Companies that use Tech-ops
Customer profileNamed customers6 records
Segments6 records
Ideal customer profiles6 records
Tech-ops technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Tech-ops partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- AMYNA Systems Inc.coreTech-Ops partnership with AMYNA Systems Inc. aims to create completely secure networks in real-world AV environments. The partnership validated AMYNA's Converged Network Security Platform (CNSP) technology, achieving complete device setup in under 2 hours, sub-microsecond packet processing (1.581 microseconds average), comprehensive protection across 33 device IDs and 152 network flows, with zero impact on AV system performance and real-time adaptation to network changes and emerging threats.
Scale indicators6 records
Recent moves5 records
Expansion highlights4 records
Tech-ops competitors and assessment
Company assessmentDirect peers
- IVCi: AV collaboration integrator specializing in video conferencing, unified communications, and managed services for enterprise. Comparable to Tech-Ops' conferencing and AV integration offerings.
- Yorktel: AV/UC integration and managed-services provider with strong enterprise and government footprint. Directly comparable customer base and service portfolio to Tech-Ops.
- HB Communications: AV integration and broadcast services firm serving enterprise, education, and government customers in the US Northeast. Closely matches Tech-Ops' tri-state concentration and vertical mix.
- AVI Systems: Large US AV integration and broadcast services firm serving enterprise, education, and government customers. Directly comparable to Tech-Ops across AV integration, broadcast engineering, and managed services.
- CCS Presentation Systems: National AV integrator serving K-12, higher education, and corporate clients with design-build and integration services. Overlaps with Tech-Ops' education and corporate AV integration business.
- Diversified: National AV, broadcast, and IT integrator serving enterprise, healthcare, and government. Closest comparable to Tech-Ops' AV-IT-Broadcast convergence positioning and Fortune 500 customer mix.
- Avidex (Apex): AV integration and managed services provider for corporate, government, and education markets. Comparable end-to-end integration-plus-support model and customer verticals.
- Solotech: Large AV, broadcast, and live-event integration and rental company. Comparable to Tech-Ops across broadcast engineering, AV integration, and live-event production support.
- Bexel (Vitec Group): Broadcast equipment rental, sales, and integration services serving TV networks and production companies. Comparable to Tech-Ops' broadcast equipment dealer/integrator and engineering services.
Broad incumbents
- TEKsystems: Large IT staffing and services firm covering infrastructure, applications, and communications roles. Comparable to Tech-Ops' technology-staffing arm, though broader in scope and significantly larger.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Tech-ops social profiles
Digital presenceTech-ops financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tech-ops leadership team
Management profileNumber of profiles
Profiles1 record
Tech-ops funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tech-ops M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tech-ops
What does Tech-ops do?
Tech-Ops is a professional technology services firm that designs, integrates, and maintains Audio Visual, Broadcast, and IT systems for enterprise, government, education, and broadcast clients. Its core services include AV system integration, broadcast facilities design and engineering, IT network and server services, and technology staffing that places temporary, contract, and on-call broadcast, AV, and IT professionals. It also acts as a dealer and service center for major broadcast and AV equipment brands.
Is Tech-ops a public or private company?
Tech-ops is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Tech-ops founded?
Tech-ops was founded in 1994. It employs 101 to 250 people.
Where is Tech-ops based?
Tech-ops is headquartered in New York, United States, in the North America region.
How does Tech-ops make money?
Five revenue lines are on record. Technology Staffing Services are the primary driver. The others are broadcast Services, AV Services, IT Services and equipment Sales.
Who are Tech-ops's main competitors?
Direct peers on record are IVCi, Yorktel, HB Communications, AVI Systems, CCS Presentation Systems, Diversified, Avidex (Apex), Solotech and Bexel (Vitec Group). TEKsystems is listed as a broad incumbent.
Does Tech-ops have an API?
No public API is recorded for Tech-ops.
What industry is Tech-ops in?
Tech-ops's product category is Audio Visual Integration Services. Its primary akta.pro industry code is BPACADAF, Electrical/Electronics & Embedded Systems Staffing, with a secondary code of CRACABAJ, Business/Enterprise IT Hardware Retail (Workstations, Servers, POS). Its NAICS code is 54151 and its SIC code is 7373.