Rushton Hickman

What Rushton Hickman does

Rushton Hickman Limited is a privately held commercial property agency and chartered surveying firm headquartered at 12 Faraday Court, Centrum 100, Burton upon Trent, Staffordshire. Founded over 25 years ago and purchased by its current directors (Graham Bancroft, Mark Richardson, Christopher Birds) in 2019, the firm serves property owners, business occupiers, financial institutions and legal professionals across East Staffordshire, South Derbyshire and the broader Midlands region. It is not a technology company; its core assets are the professional credentials of its team — including multiple FRICS-qualified directors and RICS Registered Valuers — and its established regional reputation.

The firm delivers seven interconnected services: commercial agency (sales and lettings of industrial, retail and office property), property management (rent collection, service charges, repairs coordination across multi-unit estates), RICS-regulated valuations for secured lending, pension funds and tax purposes, land and development sales, rent reviews and lease renewals, property acquisitions advisory, and RICS-accredited expert witness work. There is no proprietary technology platform; transactional and management delivery is human-led via a 10-person named team (with stated total headcount of 11–50), supported by a self-service property search portal on its website and active LinkedIn and Instagram profiles.

Revenue is generated through transaction commissions on sales and lettings, recurring management fees for retained landlord clients, and professional services fees for valuation and expert witness engagements. Pricing is per-transaction and per-engagement with no publicly disclosed fee schedule. The go-to-market is sales-led and direct-to-client, with distribution primarily through referral networks (panel solicitors, contractors, existing clients) and listing visibility on its owned property portal. The firm is profitable and growing modestly on the strength of Midlands deal activity and an expanding managed estate, but remains capital-light, owner-operated and regionally scoped.

Name

Rushton Hickman

Legal name

Rushton Hickman Limited

Website

https://rushtonhickman.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Rushton Hickman is a Burton upon Trent-based commercial property agency and chartered surveying firm serving landlords, business occupiers and financial institutions across the Midlands with sales, lettings, property management, RICS valuations and expert witness services.

Ownership category

akta.pro rank

Product category

Commercial Real Estate Services

NAICS

Offices of Real Estate Agents and Brokers (5312), Nonresidential Property Managers (531312)

SIC

Real Estate Agents & Managers (For Others) (6531), Operators Of Nonresidential Buildings (6512)

akta.pro primary industry

Commercial/Office Owners Association Management (BPAJAHAG)

Keywords

• Commercial property agency
• Chartered surveyors
• Property management
• Commercial valuations
• Rent reviews leases

Headquarters

HQ city

Burton Upon Trent

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Commercial Agency: Commission-based revenue from sales and lettings of commercial properties, including industrial, retail, and office spaces
2. Property Management: Ongoing management fees for retained clients overseeing commercial property portfolios
3. Valuation Services: RICS Registered Valuers providing reports for secured lending, pension fund and tax purposes
4. Expert Witness: Specialist reports for legal purposes provided by RICS accredited Expert Witness

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Rushton Hickman is a commercial property agency and chartered surveying firm providing sales, lettings, and ongoing management of industrial, retail, and office property. The firm also delivers RICS Registered Valuations, land and development sales, rent reviews and lease renewals, property acquisitions, and RICS-accredited Expert Witness reports for legal proceedings. Services are delivered by FRICS-qualified directors and surveyors across East Staffordshire, South Derbyshire, and the West Midlands.

Product overview

Rushton Hickman is an award-winning team of commercial property agents and Chartered Surveyors offering a comprehensive range of commercial property services. The business operates as a unified service offering rather than a modular software platform. Their core portfolio consists of seven distinct but interconnected services: Commercial Agency (sales and lettings of commercial property), Property Management (managing commercial properties including rent collection and repairs), Valuation (RICS Registered Valuers reports for secured lending, pension fund and tax purposes), Land & Development (land sales to developers), Rent Reviews & Lease Renewals (negotiation services), Property Acquisitions (acquisition advisory), and Expert Witness (RICS accredited legal reports). These services are delivered through their team of experienced directors and provide end-to-end coverage of commercial property requirements for clients across East Staffordshire, South Derbyshire, and the wider Midlands region.

Differentiator

Problem solved

Functional benefit

Products and services

• Commercial Agency Sales and lettings of all types of commercial property, helping clients with both sales and lettings transactions across industrial, retail, and office categories.
• Property Management Management of a wide and diverse range of commercial property from smaller units to larger estates, including rent collection and coordinating repairs.
• Valuation RICS Registered Valuers providing reports on commercial property for secured lending, pension fund, and tax purposes.
• Land & Development Commercial and residential land sales with key connections to local, regional, and national developers.
• Rent Reviews & Lease Renewals Negotiation and renewal services for both landlord and tenant clients on commercial leases.
• Property Acquisitions Finding, valuing, and acquiring commercial property for clients' specific needs, whether for occupation or investment.
• Expert Witness Specialist reports for legal purposes provided by RICS accredited Expert Witness.

Quantifiable outcome

• Top position in Estates Gazette rankings across 20 categories for Q4 and full year 2024
• +1 more outcomes

Named customers20 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• RICS (Royal Institution of Chartered Surveyors)coreOthersRICS accreditation underpins the professional standards of the firm. Multiple directors hold FRICS status and act as RICS Registered Valuers. The firm provides RICS-regulated valuations and expert witness services.

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• FHP Property Consultants: Nottingham-based chartered surveyors and commercial property consultants covering the East Midlands. Comparable service portfolio (agency, management, valuation, professional services), similar regional focus, and overlapping client base.
• Fisher German: Midlands-wide chartered surveyors and property consultants with strong regional presence across commercial, residential, and rural property. Offers overlapping services (agency, valuations, management) with broader geographic reach but comparable client profile.
• Bromwich Hardy: Coventry-based commercial property agency covering Warwickshire and the West Midlands. Provides sales, lettings, and acquisitions across industrial, office, retail, and investment property — direct regional competitor with similar service model.
• BB&J Commercial: Derby-based commercial property agency with overlapping leadership (multiple Rushton Hickman directors hold equity partnership at BB&J Commercial). Operates in adjacent East Midlands geography with similar commercial property services including agency, valuation, and management — the closest functional peer.
• Innes England: Nottingham-based commercial property agency offering sales, lettings, acquisitions, and management across the East Midlands. Directly competes with Rushton Hickman for Midlands mandates with comparable scale, RICS credentials, and service offering.
• Burley Browne: West Midlands-based commercial property agency providing sales, lettings, and management across industrial, office, retail, and investment property. Direct regional competitor with comparable service model and SMB customer base.
• Mather Jamie: Leicester-based chartered surveyors and commercial property agents with comparable service mix including sales, lettings, property management, and valuations across the East Midlands. Direct competitor in similar geography and service lines.
• Harris Lamb: Birmingham-based commercial property consultancy offering agency, management, valuation, and building consultancy across the West Midlands. Comparable scale and service mix to Rushton Hickman, with similar property type focus and client profile.

Broad incumbents

• Savills: Global real estate services firm with strong UK commercial property presence including agency, valuation, and investment advisory across major UK cities. Competes with Rushton Hickman for institutional and cross-border mandates in the Midlands.
• Lambert Smith Hampton: UK-wide commercial real estate consultancy offering agency, management, valuation, and advisory services across all major UK markets. Significantly larger than Rushton Hickman and competes for larger institutional Midlands mandates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/rushton-hickman-limited
• Instagraminstagram.com/rushtonhickmanagents

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rushton Hickman