Commission on Human Rights and Administrative Justice

What Commission on Human Rights and Administrative Justice does

The Commission on Human Rights and Administrative Justice (CHRAJ) is a constitutional body of the Republic of Ghana established in 1993 by Act 456 pursuant to Article 216 of the 1992 Constitution. It uniquely combines three mandates in a single institution: Ghana's National Human Rights Institution (NHRI), the Public Services Ombudsman for administrative justice, and an anti-corruption agency and ethics office for the public sector. Its service portfolio centers on three intake channels — Normal Complaint, Whistleblower Disclosure, and Discrimination Reporting — supplemented by the National Anti-Corruption Action Plan (NACAP) resources, the Business and Human Rights (BHR) Ghana program anchored by the National Action Plan on Business and Human Rights 2025-2029, and a publications function producing annual reports, investigation reports, special reports, decisions, and research reports. There is no commercial product line; service delivery is supported by an internal website, regional offices, and community outreach.

CHRAJ is headquartered at Old Parliament House, High Street, Accra, and operates a nationwide service network covering all 10 administrative regions of Ghana, 2 sub-regional offices, and 100 district offices, supported by a workforce of 501-1,000 employees under leadership including the Commissioner (Kavin Martin, listed as CEO) and Deputy Commissioner Benjamin Barfo-Bonney, alongside regional and functional directors. The institution is embedded in international human rights networks — GANHRI, NANHRI, OHCHR — and receives development cooperation support from UNDP, GIZ, the World Bank, and Crossroads International, including an IT equipment handover via the Office of the Senior Minister to modernize operational capacity.

The business model is non-commercial: CHRAJ is funded through Ghanaian national budget allocations as a statutory body, with no fees charged to citizens for complaint filing or service access, and supplementary capacity-building support from multilateral and bilateral donors. Its customer base is horizontal — all citizens of Ghana — with secondary touchpoints to public sector employees and public institutions, and it exercises its mandates through investigation, adjudication, public education, and stakeholder consultation rather than through market-based revenue generation.

Name

Commission on Human Rights and Administrative Justice

Legal name

Commission on Human Rights and Administrative Justice

Website

https://chraj.gov.gh

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The Commission on Human Rights and Administrative Justice (CHRAJ) is Ghana's constitutional body investigating human rights violations, administrative injustice, and public sector corruption, serving citizens free of charge through 10 regional and 100 district offices nationwide.

Ownership category

akta.pro rank

Product category

Government Human Rights & Administrative Justice Services

NAICS

Justice, Public Order, and Safety Activities (9221), Other Justice, Public Order, and Safety Activities (92219), Legal Counsel and Prosecution (922130), Executive, Legislative, and Other General Government Support (921)

SIC

Services-Legal Services (8111)

akta.pro primary industry

Human Rights Monitoring, Documentation & Advocacy (BPADAGAK)

akta.pro secondary industries

Rule of Law & Justice Sector Reform (BPADAGAB), Transitional Justice, Accountability & Reparations (BPADAGAL), Dispute Resolution, Appeals & Tax Tribunals (BPAIADAK)

Keywords

• Human rights protection
• Administrative justice services
• Anti-corruption investigation
• Ombudsman services
• Public complaints handling

Headquarters

HQ city

Accra

HQ country

Ghana

HQ region

Africa

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Government Funding: CHRAJ operates as a statutory body of the Government of Ghana, funded through national budget allocations. No commercial revenue generation.

Distribution channels2 records

Marketing channels4 records

Core offering

The Commission on Human Rights and Administrative Justice (CHRAJ) is a Ghanaian constitutional body established in 1993 that investigates complaints of human rights violations, resolves administrative injustice grievances against public institutions, and probes allegations of corruption involving public officials. It operates a national network of regional and district offices delivering free investigative, mediation, and quasi-judicial services to citizens and public servants.

Product overview

CHRAJ operates as a unified service delivery platform providing three core complaint mechanisms: Normal Complaint, Whistleblower Disclosure, and Discrimination Reporting systems. The commission also manages NACAP anti-corruption resources and the BHR Ghana program for business and human rights. As a National Human Rights Institution mandated by Ghana's 1992 Constitution, CHRAJ's primary functions are complaint investigation, decision-making, and public education rather than commercial software product delivery. The commission publishes various reports including annual reports, investigation reports, special reports, and decisions documenting its activities.

Differentiator

Problem solved

Functional benefit

Products and services

• Normal Complaint System A complaint channel through which individuals can report human rights abuses, administrative injustice, and corruption issues to CHRAJ for investigation and resolution.
• Whistleblower Disclosure System A reporting mechanism that allows individuals to confidentially disclose information about corrupt practices and impropriety in public institutions for CHRAJ investigation.
• Discrimination Reporting System A specialized reporting channel for citizens to lodge complaints about discrimination, with CHRAJ empowered to seek redress, including court action, on behalf of complainants.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• UNDP (United Nations Development Programme)coreStrategic or Co-development PartnerUNDP collaborates with CHRAJ on human rights and governance programs, providing technical assistance and capacity building support for the commission's mandate implementation.
• GIZ (Deutsche Gesellschaft für Internationale Zusammenarbeit)coreStrategic or Co-development PartnerGIZ supports CHRAJ's programs through development cooperation projects focused on human rights, anti-corruption, and administrative justice strengthening.
• GANHRI (Global Alliance of National Human Rights Institutions)coreStrategic or Co-development PartnerCHRAJ is a member of GANHRI, participating in the global network of national human rights institutions for peer learning, accreditation, and advocacy.
• Network of African National Human Rights Institutions (NANHRI)coreStrategic or Co-development PartnerCHRAJ participates in the African regional network of NHRIs for capacity building, information sharing, and joint advocacy on human rights issues.
• Crossroads InternationalminorStrategic or Co-development PartnerInternational NGO partner supporting CHRAJ's human rights programs through development cooperation and capacity enhancement initiatives.
• OHCHR (Office of the High Commissioner for Human Rights)coreStrategic or Co-development PartnerOHCHR partners with CHRAJ on training Ghanaian journalists on gender and human rights reporting, strengthening capacity for human rights awareness.
• Madina PolyclinicminorStrategic or Co-development PartnerCollaboration with health institutions for community outreach programs such as breast cancer screening initiatives promoting women's health rights.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Others

• GANHRI (Global Alliance of National Human Rights Institutions): The global network of which CHRAJ is a member, providing peer accreditation, capacity building, and international advocacy for NHRIs—thematically connected rather than a direct operational peer.

Direct peers

• Tanzania Commission for Human Rights and Good Governance: Tanzania's combined human rights and good governance commission mirrors CHRAJ's integrated mandate, also serving both NHRI and ombudsman-style functions in East Africa.
• South African Human Rights Commission: South Africa's statutory National Human Rights Institution with a comparable mandate to investigate human rights violations and promote administrative justice, making it the closest structural peer to CHRAJ.
• Kenya National Commission on Human Rights: Kenya's constitutional NHRI performs human rights protection and promotion functions akin to CHRAJ's mandate, operating with similar regional offices and serving as a direct African NHRI counterpart.
• Uganda Human Rights Commission: Uganda's constitutional NHRI investigates complaints of human rights violations and performs quasi-judicial functions, structurally similar to CHRAJ's mandate and regional office model.
• National Human Rights Commission of Nigeria: Nigeria's federal NHRI investigates human rights violations and has a quasi-ombudsman role comparable to CHRAJ, operating across Nigeria's federal structure with state-level offices.
• Zambia Human Rights Commission: Zambia's statutory NHRI operates with a comparable mandate to investigate human rights abuses and ensure administrative justice, with a similar regional branch structure across Zambia.
• Sierra Leone Human Rights Commission: Sierra Leone's NHRI addresses human rights violations and administrative justice complaints under a similar constitutional framework, representing another West African peer institution to CHRAJ.

Regional players

• Ghana Audit Service: Ghana's constitutional body that audits public sector accounts and operations, sharing CHRAJ's anti-corruption mandate focus and operating within the same Ghanaian governance ecosystem.

Broad incumbents

• Public Protector South Africa: South Africa's ombudsman investigates improper conduct in public administration and protects citizens against unfair treatment, overlapping with CHRAJ's Public Services Ombudsman function.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/CHRAJGHANA
• Facebookfacebook.com/Chrajghana
• LinkedInlinkedin.com/company/commission-on-human-rights-and-administrative-justice

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Commission on Human Rights and Administrative Justice