What Crossroads International does

Crossroads Software, Inc., doing business as Crossroads International, is a Brea, California-based software company founded in 1992 by Jeff Cullen. The company develops database solutions for traffic records and citations, with a three-product suite: the Traffic Collision Database (records management, complex analysis, querying, reporting, and GIS mapping), the Speed Survey Analysis System (speed data analysis and reporting), and the Handheld Citation Writing Program (mobile citation issuance for field officers). All three products share a common underlying database architecture oriented toward law enforcement and public safety workflows, with emphasis on usability, instant report generation, and GIS visualization. Technology is proprietary and characterized by domain specialization rather than platform breadth.

The company sells primarily through one-time software licenses to government agencies and law enforcement departments, using a consultative enterprise field sales motion. A distinctive commercial lever is grant-writing assistance, which helps agencies access federal and state funding to purchase software and equipment — a meaningful differentiator in a budget-constrained public sector vertical. The customer base exceeds 100 law enforcement agencies in California, with additional clients in Washington, Arizona, and New Jersey; internationally, the Crossroads International brand operates in South Africa, Ghana, and Kenya. The company is privately held, founder-owned, has not raised external capital, and discloses no revenue. Named leadership includes Founder Jeff Cullen and a small set of senior consultants and staff supporting both US and African operations, indicating a lean organizational footprint for a 30+ year-old vertical software firm.

Name

Crossroads International

Legal name

Crossroads Software, Inc.

Website

https://xroadsinternational.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

1–10 employees

Short description

Crossroads Software, Inc. (dba Crossroads International) provides database software for traffic records management, citation writing, and speed survey analysis to law enforcement agencies and government public safety departments in the US and Africa.

Ownership category

akta.pro rank

Product category

Public Safety Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Records & Information Management (RIM) / Records Management (HDAEAGAC)

Keywords

• Traffic records software
• Citation management system
• Law enforcement software
• Collision database system
• Public safety software

Headquarters

HQ city

Brea

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Software Licenses and Solutions: The company sells software solutions for traffic records and citations, including database systems, analysis tools, and handheld programs. Revenue appears to be generated through software licensing to government agencies and law enforcement departments.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Crossroads International (Crossroads Software, Inc.) produces database software solutions for traffic records and citations targeted at law enforcement and government agencies. Its product suite includes the Traffic Collision Database (records management, analysis, reporting, and GIS mapping), the Handheld Citation Writing Program (mobile field citation issuance), and the Speed Survey Analysis System. The company also assists agencies with grant-writing processes to access federal and state funding for software procurement.

Product overview

Crossroads International offers a suite of database solutions for traffic records and public safety professionals. The company's product portfolio consists of three core products: the Traffic Collision Database (the premier product for managing traffic records and collision data), the Handheld Citation Writing System (for issuing citations in the field), and the Speed Survey Analysis System (for speed data analysis). These products share a common database infrastructure offering records management, querying, reporting, and GIS mapping capabilities. The company, founded in 1992 as Crossroads Software, Inc., serves clients across California, Washington, Arizona, New Jersey, and has expanded internationally through offices in South Africa, Ghana, and Kenya.

Differentiator

Problem solved

Functional benefit

Products and services

• Traffic Collision Database A database solution for traffic records and citations that offers records management, complex analysis, querying and reporting, GIS mapping, and related features for law enforcement and traffic safety agencies.
• Handheld Citation Writing Program A program for writing and managing traffic citations using handheld devices, enabling law enforcement officers to issue citations in the field.
• Speed Survey Analysis System A system for analyzing speed survey data, providing tools for traffic speed analysis and reporting for traffic safety professionals.

Quantifiable outcome

• Enables timely decisions on distribution of tax dollars and personnel

Named customers1 record

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Tyler Technologies (Public Safety): Tyler Technologies offers New World Public Safety suite (RMS, CAD, mobile) to sheriffs and municipalities. Comparable to Crossroads as a records management and law enforcement software provider, competing for similar government budgets but at enterprise scale.
• Spillman Technologies: Spillman provided RMS, CAD, and mobile solutions to public safety agencies before being acquired by Motorola Solutions. Comparable to Crossroads in serving sheriff's offices and police departments with records management and field mobility software.
• Motorola Solutions (CommandCentral): Motorola Solutions owns Spillman Technologies and provides records management, computer-aided dispatch, and field mobility solutions to police departments. Directly comparable as a public safety software vendor serving law enforcement agencies, though much larger and broader in scope.
• Zuercher Technologies (now Tyler): Zuercher was an independent public safety software vendor acquired by Tyler Technologies, offering RMS, CAD, and jail management. Comparable to Crossroads in product scope and law enforcement focus, though now part of a much larger portfolio.
• CentralSquare Technologies: CentralSquare provides public safety software (CAD, RMS, mobile) to municipalities, many of them smaller agencies. Comparable to Crossroads as a competitor for traffic records and citation software in U.S. public safety procurement.
• TriTech Software Systems (now Vertel): TriTech provides CAD, RMS, and analytics to public safety agencies. Comparable as a public safety records and dispatch vendor competing for the same government budget pool, though focused more on CAD than traffic-specific records.
• LexisNexis Risk Solutions (Police Reports & RMS): LexisNexis offers police reporting, RMS, and public safety data analytics to U.S. law enforcement agencies. Comparable to Crossroads International as a provider of traffic and incident records solutions to government customers, though it operates at much larger scale and across broader public safety workflows.

Direct peers

• Caliber Public Safety: Caliber Public Safety is a focused RMS/computer-aided dispatch provider to sheriffs and municipal agencies. Closely comparable in scale, vertical focus, and customer base to Crossroads' specialized traffic and records offering for small-to-mid U.S. law enforcement agencies.

Emerging players

• Mark43: Mark43 provides cloud-native public safety software (RMS, CAD, analytics) for police departments. Comparable to Crossroads as a competitor for law enforcement records and field mobility software, though newer and focused on cloud-native SaaS delivery vs. Crossroads' on-premises model.
• Lexipol: Lexipol provides policy, training, and risk management SaaS to public safety agencies and has expanded into records-related workflows. Adjacent comparator to Crossroads given shared law enforcement customer base, though focused on policy/training rather than traffic data systems.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crossroads International