What Multimatics does

Multimatics (PT. Lifelong Learning) is an Indonesia-headquartered professional services firm founded in 2004 that operates across five intertwined service pillars: Academy (over 100 international-standard certification programs spanning cybersecurity, project management, IT service management, data science, cloud, DevOps, and agile), Consultancy (Digital Innovation Strategy, Data Science, Information Security, IT GRC, ITSM, and Agile Transformation), Campus Affiliate Program (International Certification Partnership Program covering 150+ Indonesian universities and 125,000+ certified students and lecturers), Conferences (I2DIS, I2IGS, I2IS annual summits plus webinars), and the newly launched Skills of the Future (SOTF) program. The firm is an accredited training and testing node for 45+ international certification bodies — including Cisco, PMI, ISACA, EC-Council, CompTIA, Microsoft, PeopleCert, PECB, CertiProf, Red Hat Academy, Pearson VUE, PSI, Kryterion, TUV SUD, and PeopleCert — and in 2025 added three AI-focused training curricula (AXIS for agentic AI, FlowMind for AI-driven workflow automation, and MARS for enterprise RAG systems) that explicitly target the Indonesian enterprise AI-enablement gap.

Customer concentration is anchored to Indonesian enterprises and public institutions: 10+ major banks (BCA, Mandiri, BNI, BRI, HSBC, Permata, Danamon, BTN, BJB, Muamalat, Syariah Indonesia, Panin Dubai Syariah), 4 telecom operators (Telkomsel, Telkom Indonesia, Indosat, XL Axiata/XLSmart), state-owned enterprises (Pertamina, Pupuk Indonesia, INALUM, Bank Mandiri Taspen), insurance carriers (AXA, Allianz, Sun Life, Astra Life), government ministries and agencies (Bank Indonesia, OJK, BSSN, Kemenkeu, Kemenkes, BPJS Kesehatan, LKPP), and education partners (Binus, Telkom University, UPN Veteran Jakarta, Blibli in e-commerce). Pricing is customized/proposal-based rather than publicly disclosed, and revenue is generated from course/certification fees, accredited exam administration, and project-based consultancy retainers across these named accounts.

Business model is private, bootstrapped professional services: no funding rounds, no institutional investor, no public listing; headcount of 11-50; founder/management-led under Executive Director Dr. Agus Setiawan. Operating geographies are limited to Indonesia, with international partners accessed via licensing and accreditation rather than own-delivery expansion.

Name

Multimatics

Legal name

PT. Lifelong Learning (Multimatics)

Website

https://multimatics.co.id

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

Multimatics is an Indonesian professional services firm founded in 2004 that delivers IT training, international certification programs, and consultancy in IT governance, cybersecurity, IT service management, and digital transformation to Indonesian banks, government agencies, state-owned enterprises, telecom operators, and universities.

Ownership category

akta.pro rank

Product category

IT Training and Consultancy Services

NAICS

Other Management Consulting Services (541618), Computer Systems Design and Related Services (54151)

SIC

Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

akta.pro secondary industry

IT Program/Project Management (PMO) & Delivery Assurance (BPAEAAAO)

Keywords

• IT training services
• Professional certification programs
• IT consultancy services
• Cybersecurity training
• IT governance consulting

Headquarters

HQ city

Setiabudi

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Training & Certification Programs: International-standard training and certification programs delivered through Academy division covering IT management, cybersecurity, data science, project management, and agile methodologies. Programs include PMP, CAPM, ITIL 4, COBIT 2019, CISSP, CEH, AWS certifications, and more. Revenue generated through course fees and certification examination charges.
2. IT Consultancy Services: Advisory and implementation services across IT Governance Risk & Compliance (IT GRC), Information Security, Data Science, IT Service Management (ITSM), and Agile Transformation. Includes maturity assessments, master planning, implementation, and certification support.
3. Campus Affiliate Program (ICPP): International Certification Partnership Program supporting educational institutions with certification roadmaps for students and lecturers. Partners with 150+ universities to deliver industry-relevant skills and credentials.
4. Conferences & Events: Organizes key conferences and annual events including Indonesia International Digital Innovation Summit (I2DIS), Indonesia International IT Governance Summit (I2IGS), and Indonesia International ITSM Summit (I2IS) to spread awareness and generate leads.
5. Skills of the Future (SOTF): Reskilling and upskilling programs for enterprise workforce including Strategic Navigator, Performance Pulse, and Beyond Digital programs focused on building essential abilities for successful and resilient enterprises.

Go-to-market motion4 records

Distribution channels5 records

Marketing channels6 records

Core offering

Multimatics is an Indonesian professional services firm delivering international-standard IT training, certification programs, and consultancy services. The company offers structured curricula and advisory engagements across IT governance/risk/compliance, IT service management, cybersecurity, data science, and digital innovation, delivered through an Academy (training), Consultancy division, and Campus Affiliate Program partnering with 150+ universities.

Product overview

Multimatics (PT. Lifelong Learning) is a professional services firm with over 20 years of experience operating primarily as a training, certification, and consultancy organization rather than a software product company. The company's portfolio is structured around five core service pillars: (1) Academy — offering over 100 international-standard certification programs spanning cybersecurity (CISSP, CEH), project management (PMP, CAPM), IT service management (ITIL 4), data science, cloud, programming, DevOps, and agile methodologies; (2) Consultancy — providing advisory services across Digital Innovation Strategy, Data Science, Information Security, IT GRC (IT Governance, Risk & Compliance), ITSM (IT Service Management), and Agile Transformation; (3) Campus Affiliate Program (ICPP) — academic partnerships with 150+ universities for student and lecturer certification; (4) Conference — organizing key conferences and webinars including I2DIS, I2IGS, and I2IS summits; and (5) Skills of the Future (SOTF) — a structured skills transformation program with three pillars (Strategic Navigator, Performance Pulse, Beyond Digital). The company has recently introduced three AI-focused training programs: AXIS (Agentic AI for Enterprise Systems), FlowMind (AI Automation & Intelligent Workflow), and MARS (Multimatics Advanced RAG System), all structured as multi-phase training curricula rather than standalone software products.

Differentiator

Problem solved

Functional benefit

Brands

• ICPP (International Certification Partnership Program): Program supporting academic excellence through global certification standards for Indonesian educational institutions.
• AXIS
• FlowMind
• MARS
• Skills of the Future (SOTF)

Products and services

• Digital Innovation Strategy Comprehensive advisory services helping companies grow through all-rounded Digital Innovation strategies, providing strategic guidance for digital transformation initiatives.
• Data Science Consultancy Data management and analytics services including Data Analytics and Business Intelligence, turning unstructured, unanalyzed data into actionable insights for better decision-making and performance.
• Information Security Consultancy Cybersecurity services including Penetration Testing, Vulnerability Assessment, Digital Forensics, and Security Compliance implementation for organizations needing to protect systems, networks, and data.
• IT GRC Consultancy IT Governance implementation including maturity assessment, IT Master Plan, Business Continuity Planning, IT Risk Management, ISO/IEC 27001 and ISO/IEC 22301 implementation and certification, Disaster Recovery Planning, and Data Governance services.
• ITSM Consultancy IT service management consulting including ISO/IEC 20000 Implementation & Certification, and IT Service Management Implementation focusing on People, Process, Product, and Partner foundations for end-to-end service delivery.
• Agile Transformation Consultancy services for agile transformation helping organizations adopt agile methodologies and practices for improved responsiveness and delivery.
• Academy Training & Certification Recognized training programs offering international-standard certifications. Over 100 certification programs spanning Cybersecurity (CISSP, CEH, CISA), Project Management (PMP, CAPM), IT Service Management (ITIL 4), Data Science (CDSP, CAIP), Cloud (AWS), Programming, DevOps, and Agile methodologies.
• Campus Affiliate Program (ICPP) Academic partnership program supporting talent development for students and lecturers through partnerships with 150+ affiliated universities, covering IT Governance, Cybersecurity, Programming, IoT, Productivity, Data Science, Multimedia, and other certification tracks.
• AXIS: Agentic AI for Enterprise Systems Training program helping organizations understand and build autonomous AI agents for decision-making, task execution, and coordination across enterprise systems. Three phases: Foundation, Building & Orchestrating, and Enterprise.
• FlowMind: AI Automation & Intelligent Workflow Training program for automating routine and repetitive tasks through AI-powered workflows. Applicable to data processing, scheduling, reporting, ticket management, and approvals. Three phases: Process Analysis & RPA, AI-Enhanced Automation, and Orchestration & Governance.
• MARS: Multimatics Advanced RAG System Training program for building Retrieval-Augmented Generation (RAG) systems for business environments. Helps organizations turn knowledge from documents, policies, reports, and internal databases into AI-powered systems. Four phases: Foundation & Knowledge Base, Pipeline & Interface, MVP + Demo Day, and Post-Training Coaching.
• Skills of the Future (SOTF) Comprehensive skills transformation initiative equipping teams with human-centered skills for building successful and resilient enterprises. Features three pillars: Strategic Navigator (Strategic Decision Making), Performance Pulse (Strategy Activation), and Beyond Digital (Digital Transformation mastery).
• Conference & Summit Events Key conferences and annual events in collaboration with thought leaders, including I2DIS (Indonesia International Digital Innovation Summit), I2IGS (Indonesia International IT Governance Summit), I2IS (Indonesia International ITSM Summit), and periodic webinars on AI, cybersecurity, and digital transformation.
• Online Learning Platform Interactive online training platform providing remote access to Multimatics certification and training programs for self-paced learning and virtual training delivery.

Quantifiable outcome

• 150,000+ trained and certified professionals through comprehensive programs
• +3 more outcomes

Named customers35 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature4 records

Partnerships

20 partnerships are on record, tiered core and minor.

• PMI Indonesia ChaptercoreStrategic or Co-development Partner · 1 January 2025Collaboration partner for webinar on transformation paradox. Hosts events featuring PMI-certified experts on project leadership, Agile transformation, and organizational change.
• EC-CouncilcoreStrategic or Co-development Partner · 1 January 2025Authorized Training Center for C|PENT, CEH, CND, CTIA, and ECIH. Collaboration on webinar about AI-powered penetration testing with C|PENT AI program.
• CertiProfcoreTechnology or Integration · 1 January 2024Authorized Training Partner (ATP) since 2024. Provides comprehensive range of CertiProf training and certification programs for customers.
• PECBcoreTechnology or Integration · 1 January 2023Authorized Partner since 2023. Offers globally recognized certification programs in information security, IT, business continuity, quality management, and more.
• PeopleCertcoreTechnology or Integration · 1 January 2022Official Accredited Training Organization (ATO) since 2022. Previously ATO of Quint Wellington Redwood in 2012. Organizes ITIL, PRINCE2, AgilePM, DevOps, and COBIT training in Indonesia.
• TUV SUD IndonesiacoreTechnology or Integration · 1 January 2020Authorized Partner since 2020. Authorized to provide TUV SUD certification programs including ISO/IEC 20000 and ISO/IEC 27001.
• Pearson VUEcoreChannel Partner/ Reseller/ Distributor · 1 January 2018Authorized Pearson VUE Test Center since 2018. Able to administer high-stakes exams for major certifications from Cisco, CompTIA, PMI, and others.
• KryterionminorChannel Partner/ Reseller/ Distributor · 1 January 2018Kryterion Authorized Testing Center since 2018. Able to administer high-stakes exams for major certifications across industries.
• Red Hat AcademycoreTechnology or Integration · 1 January 2018Partnership established since 2018. Provides Red Hat Academy training to academic institutions, nonprofit institutions, or degree-granting institutions in Indonesia.
• CompTIAcoreTechnology or Integration · 1 January 2017CompTIA Authorized Partner since 2017. Provides accredited training and certification programs including CompTIA A+, Cloud+, Security+, Network+, Server+.
• IAPPcoreTechnology or Integration · 1 January 2017Official Training Partner since 2017. Authorized to provide IAPP certification programs including CIPP/E, CIPP/US, CIPM, and CIPT for privacy professionals.
• PSIcoreChannel Partner/ Reseller/ Distributor · 1 January 2017PSI Authorized Testing Center since 2017. Able to administer high-stakes exams for certifications from international bodies such as ISACA.
• MicrosoftcoreTechnology or Integration · 1 January 2016Microsoft Authorized Education Partner - Academic Volume Licensing since 2016. Provides Microsoft Certification Program, Microsoft IT Academy Program, and School/Campus Partnership services.
• ISACA Indonesia ChaptercoreTechnology or Integration · 1 January 2016Official Member since 2016. Enables provision of accredited training and certification programs in IT Governance, Risk, and Compliance including COBIT 2019, CISA, CGEIT, CRISC, CISM.
• PMI Indonesia ChaptercoreTechnology or Integration · 1 January 2014Official Member since 2014. Offers accredited training, expert instructors, and supportive learning environment for Project Management certification goals based on PMBOK Framework.
• PASAS InstitutecoreTechnology or Integration · 1 January 2014Country Management Office since 2014. Acknowledged as sole Country Representative authorized to conduct all business operations of PASAS certification programs in Indonesia.
• CiscocoreTechnology or Integration · 1 January 2012Learning Partner Associate since 2012. Selected as elite member of Cisco's authorized Learning Partner Channel, the only authorized commercial source for Cisco training in Indonesia.
• CyberArkcoreTechnology or IntegrationPartnership to offer Privileged Access Management (PAM) service providing ability to discover, onboard, and manage privileged accounts in on-premises, cloud, and hybrid environments.
• BMC SoftwarecoreTechnology or IntegrationPartnership to offer BMC Helix IT Service Management - cloud-native SaaS solution leveraging AI and automation to accelerate IT team results.
• CertNexuscoreTechnology or IntegrationAwarded APJC Authorized Training Partner of the Year 2022. Delivers programs on emerging tech including AI, cybersecurity, and data science certifications.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/multimatics_id
• YouTubeyoutube.com/channel/UCVP-0nZxTL2Y1w99gXo2ziA
• Facebookfacebook.com/multimatics
• LinkedInlinkedin.com/company/multimatics_id
• Instagraminstagram.com/multimatics
• TikToktiktok.com/@multimatics

Compliance28 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Multimatics