Metro Bilbao
- Company typePrivate
- Founded1993
- HeadquartersBilbao, Spain
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
Metro Bilbao firmographics
Firmographics- Name
- Metro Bilbao
- Legal name
- Metro Bilbao
- Website
- https://metrobilbao.eus
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
Metro Bilbao industry classification
Industry- Product category
- Urban Rail Transit
- NAICS
- Urban Transit Systems (4851), Urban Transit Systems (48511)
- SIC
- Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)
- akta.pro primary industry
- Heavy Rail Metro/Subway Operators (Grade-Separated) (TLAFAEAA)
- akta.pro secondary industries
- Metro/Urban Rail Operators (Integrated Multimodal Agencies) (TLAFAEAG), Metro/Subway Stations (THAIALAB)
Keywords
Where Metro Bilbao is headquartered
LocationHeadquarters
- HQ city
- Bilbao
- HQ country
- Spain
- HQ region
- Europe
Markets served
Metro Bilbao business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Infrastructure, Personnel, Supply Chain
Metro Bilbao product offering
Product offeringCore offering
Metro Bilbao operates an urban rail transit system providing underground metro transportation services across the Bilbao metropolitan area in the Basque Country, Spain. The service includes passenger transport via metro trains, customer service offices for suggestions/complaints/claims, and lost property services. It is a publicly-owned infrastructure entity serving daily commuters.
Differentiator
Problem solved
Functional benefit
Products and services
- Metro Bilbao Passenger Rail Service Underground metro rail transportation service operating across the Bilbao metropolitan area in the Basque Country, Spain. Available to individual commuters, residents, and visitors for daily urban travel.
- Customer Service (Suggestions, Complaints and Claims) Customer service offering handling passenger suggestions, complaints, and claims through dedicated service offices. Targeted at metro riders needing support or feedback channels.
- Lost Property Service Lost property recovery service for passengers who have misplaced items while using the metro system. Available to all riders of the Metro Bilbao network.
Companies that use Metro Bilbao
Customer profileIdeal customer profiles1 record
Metro Bilbao technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Metro Bilbao partnerships and signals
Strategic signalRecent moves1 record
Expansion highlights1 record
Metro Bilbao competitors and assessment
Company assessmentDirect peers
- Transports Metropolitans de Barcelona (TMB): TMB operates the Barcelona Metro and bus network. It is a direct peer to Metro Bilbao as a publicly-managed integrated metro operator in a major Spanish metropolitan area, with comparable mix of heavy rail, light rail, and bus services.
- Metro de Málaga: Metro de Málaga is a relatively newer Spanish metro system serving the Málaga metropolitan area. It is a direct peer to Metro Bilbao as a Spanish provincial metro operator with overlapping regulatory and operational characteristics, though smaller in scale.
- STIB-MIVB (Brussels Metro): STIB-MIVB operates the Brussels Metro and tram network serving the Brussels metropolitan area. It is a direct peer to Metro Bilbao as a European regional metro operator of comparable scale and model, with an integrated tram and bus portfolio.
- Metro de Lisboa: Lisbon Metro operates a four-line heavy-rail metro network serving the Lisbon metropolitan area. It is a direct peer to Metro Bilbao as a southern European urban metro operator with similar operational scale, public ownership, and historical network characteristics.
- Metrovalencia (FGV): Metrovalencia, operated by Ferrocarrils de la Generalitat Valenciana (FGV), runs metro and tram services in the Valencia metropolitan area. It is a direct peer as another Spanish regional heavy-rail/public metro operator under regional government administration.
- Metro de Madrid: The Madrid Metro is Spain's largest metro operator, running an extensive heavy-rail network serving the Madrid metropolitan area. It is the most direct peer to Metro Bilbao in terms of operating model (heavy rail, grade-separated metro), regulatory framework, and public-ownership structure, though far larger in scale.
- Metro de Palma: Metro de Palma (operated under Serveis Ferroviaris de Mallorca/TIB) provides metro and rail services in the Palma de Mallorca area. It is a direct peer to Metro Bilbao as another Spanish regional metro operator under regional public administration.
Broad incumbents
- Renfe Cercanías: Renfe Cercanías is the Spanish national operator's commuter rail division, providing suburban rail services in major metropolitan areas including Bilbao. It is a broad incumbent peer competing with Metro Bilbao for commuter traffic into Bilbao's city center.
- Euskotren (Eusko Trenbide Sarea): Euskotren is the Basque Government's regional rail operator running commuter and metro services across the Basque Country. It is a broad incumbent peer because it overlaps with Metro Bilbao's service area and acts as a parallel network/modal competitor.
Regional players
- ATM Barcelona (Autoritat del Transport Metropolità): ATM Barcelona is the public transport authority coordinating metropolitan transit in the Barcelona region. It is a regional peer in the broader sense of a Spanish public transit coordinating authority, structurally analogous to the bodies that oversee Metro Bilbao's integration with other modes.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights4 records
Customer concentration
Metro Bilbao social profiles
Digital presenceMetro Bilbao financial estimates
Financial estimateRevenue estimate
Valuation estimate
Metro Bilbao leadership team
Management profileNumber of profiles
Metro Bilbao funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Metro Bilbao M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Metro Bilbao
What does Metro Bilbao do?
Metro Bilbao operates an urban rail transit system providing underground metro transportation services across the Bilbao metropolitan area in the Basque Country, Spain. The service includes passenger transport via metro trains, customer service offices for suggestions/complaints/claims, and lost property services. It is a publicly-owned infrastructure entity serving daily commuters.
Is Metro Bilbao a public or private company?
Metro Bilbao is a private company. It is classified as state government owned and is currently operating.
When was Metro Bilbao founded?
Metro Bilbao was founded in 1993. It employs 501 to 1,000 people.
Where is Metro Bilbao based?
Metro Bilbao is headquartered in Bilbao, Spain, in the Europe region.
Who are Metro Bilbao's main competitors?
Direct peers on record are Transports Metropolitans de Barcelona (TMB), Metro de Málaga, STIB-MIVB (Brussels Metro), Metro de Lisboa, Metrovalencia (FGV), Metro de Madrid and Metro de Palma. Broad incumbents are Renfe Cercanías and Euskotren (Eusko Trenbide Sarea). ATM Barcelona (Autoritat del Transport Metropolità) is listed as a regional player.
Does Metro Bilbao have an API?
No public API is recorded for Metro Bilbao.
What industry is Metro Bilbao in?
Metro Bilbao's product category is Urban Rail Transit. Its primary akta.pro industry code is TLAFAEAA, Heavy Rail Metro/Subway Operators (Grade-Separated), with a secondary code of TLAFAEAG, Metro/Urban Rail Operators (Integrated Multimodal Agencies). Its NAICS code is 4851 and its SIC code is 4100.