Coventry and Warwickshire Integrated Care System

What Coventry and Warwickshire Integrated Care System does

Coventry and Warwickshire Integrated Care System (ICS) is a statutory NHS public body established under the Health and Social Care Act 2022, headquartered at Shire Hall, Warwick. It coordinates the planning, commissioning and delivery of health and care services across the Coventry and Warwickshire geography, serving the resident population of approximately one million through four Place-based partnerships (Coventry, Warwickshire North, South Warwickshire, Rugby). The governing arm is the Integrated Care Board (ICB), which commissions services from NHS providers, local authorities and the voluntary sector; the strategic arm is the Integrated Care Partnership, which sets the integrated care strategy. The CEO is Philip Johns.

The system's product/service surface is built around integration and population health rather than a single application. Core digital capabilities include an Integrated Care Record that shares patient information across NHS and social care organisations, and a Population Health Management analytics function that identifies at-risk cohorts and supports the CORE20Plus5 health-inequalities framework. Service programmes span Community Diagnostic Centres, an Integrated Urgent and Emergency Care Programme, NHS 111, NHS Continuing Healthcare, social prescribing, weight management, learning disability and autism services, medicines optimisation, and safeguarding. The 2025 ADHD and Autism Policy reopened referral routes for patients of all ages, and the West Midlands Trauma Informed Vanguard: Positive Directions team generated 2025 HSJ Awards shortlistings.

The business model is that of a publicly funded NHS statutory body: there is no commercial pricing, no shareholders, and no venture or private equity exposure. Revenue consists of NHS England capitation allocations flowed through the ICB, with commissioning decisions distributed to NHS providers (UHCW, South Warwickshire University NHS Foundation Trust, George Eliot Hospital NHS Trust, Coventry and Warwickshire Partnership NHS Trust), primary care, and a VCFSE Collaborative of more than 100 voluntary organisations co-delivered with WCAVA and VAC. Distribution channels include NHS Hospital Trusts, primary care, mental health services (including the REACH MH Alliance), Community Diagnostic Centres, and VCFSE community-based provision; public-facing engagement is led through the Happy Healthy Lives website, newsletters, social media, Annual Assemblies, and Healthwatch partnerships.

Name

Coventry and Warwickshire Integrated Care System

Legal name

Coventry and Warwickshire Integrated Care Board

Website

https://happyhealthylives.uk

Company type

Public

Founded year

2022

Operating status

Operating

Headcount range

101–250 employees

Short description

Coventry and Warwickshire Integrated Care System is a statutory NHS body coordinating health and care across Coventry and Warwickshire, bringing together NHS trusts, local councils, and the VCFSE sector under the Integrated Care Board to deliver integrated services to approximately one million residents.

Ownership category

akta.pro rank

Product category

Integrated Health and Care Services

NAICS

Nursing and Residential Care Facilities (623)

SIC

Services-Health Services (8000)

akta.pro primary industry

Care Management & Coordination Platforms (case/disease management workflows) (HLACAHAD)

akta.pro secondary industry

Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)

Keywords

• Integrated health services
• NHS commissioning
• Population health management
• Social prescribing
• Health inequality reduction

Headquarters

HQ city

Warwick

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Distribution channels5 records

Marketing channels7 records

Core offering

The Coventry and Warwickshire Integrated Care System coordinates and commissions integrated health and care services across the Coventry and Warwickshire geography via a statutory Integrated Care Board. Its fundamental offering is the planning, commissioning, and coordination of NHS services, social care, public health, mental health, primary care, urgent and emergency care, and voluntary-sector community programmes for the resident population. It also operates digital capabilities — an Integrated Care Record and Population Health Management analytics — that enable cross-organisational data sharing and proactive population health interventions.

Product overview

The Coventry and Warwickshire Integrated Care System operates as a partnership between NHS organizations, local councils, and the VCFSE sector to coordinate health and care delivery. The system is organized around the Integrated Care Board (ICB) as the governing body for commissioning services. Key digital services include the Integrated Care Record for sharing patient data across organizations and Population Health Management for analyzing community health patterns. The system delivers services through multiple channels including NHS 111, Community Diagnostic Centres, Urgent Treatment Centres, and the Integrated Urgent and Emergency Care Programme. Partnership programmes include the VCFSE Collaborative for voluntary sector integration, the WorkWell Programme for employment support, REACH Mental Health Alliance for mental health coordination, and the West Midlands Trauma Vanguard Project for trauma-informed care. Recent policy initiatives include a new ADHD and Autism Policy reopening referral routes for patients of all ages.

Differentiator

Problem solved

Functional benefit

Brands

• REACH Mental Health Alliance: Coventry & Warwickshire REACH (Realising everyone's access to community help) Mental Health Alliance plays a critical role in supporting, coordinating, and enhancing VCFSE sector contributions to mental health services.

Products and services

• Integrated Care Record
• Population Health Management
• Community Diagnostic Centres
• NHS 111
• Integrated Urgent and Emergency Care Programme
• Social Prescribing
• WorkWell Programme
• VCFSE Collaborative
• REACH Mental Health Alliance
• West Midlands Trauma Vanguard Project
• PIDMAS (Patient Initiated Digital Mutual Aid System)
• Learning Disability and Autism Services
• NHS Continuing Healthcare
• Enhanced Health in Care Homes (EHCH)

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Warwickshire Community and Voluntary Action (WCAVA)coreStrategic or Co-development Partner · 29 May 2025WCAVA jointly delivers the VCFSE Collaborative programme with VAC, providing infrastructure support, funding coordination, and representation for the voluntary and community sector within the ICS. Key partner in the VCFSE Collaborative governance.
• Voluntary Action Coventry (VAC)coreStrategic or Co-development Partner · 29 May 2025VAC jointly delivers the VCFSE Collaborative programme with WCAVA, providing infrastructure support, representation, and coordination for Coventry's voluntary and community sector within the ICS.
• University Hospitals Coventry and Warwickshire NHS Trust (UHCW)coreStrategic or Co-development PartnerUHCW is the largest acute NHS Trust in the region and hosts the Happy Healthy Lives website. It is a key partner in the Coventry Care Collaborative and delivers acute hospital services including emergency department, elective care, and specialist services.
• South Warwickshire University NHS Foundation TrustcoreStrategic or Co-development PartnerDelivers acute and community hospital services across South Warwickshire, operating community hospitals and providing a range of elective and urgent care services. Key partner in the Acute Provider Collaborative.
• George Eliot Hospital NHS TrustcoreStrategic or Co-development PartnerDelivers acute services from Nuneaton, serving the Warwickshire North population. Key NHS provider within the ICS structure.
• Coventry and Warwickshire Partnership NHS Trust (CWPT)coreStrategic or Co-development PartnerDelivers mental health, learning disability, and community health services across Coventry and Warwickshire. Hosts the Mental Health Collaborative and is a key partner in integrated care delivery.
• Coventry City CouncilcoreStrategic or Co-development PartnerLocal authority partner providing social care, public health, and community services in Coventry. A key partner in the ICS, contributing to the Health and Wellbeing Board and integrated care strategy.
• Warwickshire County CouncilcoreStrategic or Co-development PartnerLocal authority partner providing social care, public health, and community services across Warwickshire. Key ICS partner contributing to Place-based partnerships and the integrated care strategy.
• Healthwatch CoventryminorStrategic or Co-development PartnerIndependent consumer champion for health and social care in Coventry, gathering public feedback and experiences to influence service improvement.
• Healthwatch WarwickshireminorStrategic or Co-development PartnerIndependent service gathering public experiences of NHS and social care in Warwickshire, conducting surveys and engagement activities on behalf of the ICS (e.g., NHS 111 and Urgent Care survey).
• REACH Mental Health Alliance (Realising everyone's access to community help)coreStrategic or Co-development PartnerVCFSE mental health alliance spanning five years, delivering REACH Peer Support Service, Core 20 Community Connectors, and co-production of inpatient transformation. Provides strategic system leadership, sector advocacy, and delivery platform for mental health VCFSE services.
• NHS EnglandcoreStrategic or Co-development PartnerNational NHS body that commissions specialised services and provides strategic direction for ICS development. The West Midlands Trauma Vanguard Project is commissioned through NHS England.
• NIHR West Midlands Regional Research Delivery NetworkminorStrategic or Co-development PartnerNational Institute for Health and Care Research network supporting the delivery of health and care research across the West Midlands region, including Coventry and Warwickshire ICS.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• NHS Greater Manchester Integrated Care Board: England's largest devolved ICS, jointly led by NHS and local government with a £6bn+ health budget; relevant as a scaled-up example of ICS operating model, integrated commissioning, and place-based delivery that Coventry and Warwickshire could benchmark against.

Direct peers

• NHS Northamptonshire Integrated Care Board: Statutory ICB covering Northamptonshire under the same Health and Social Care Act 2022 framework; operates Place-based partnerships and faces similar population-growth and urgent-care pressures to Coventry and Warwickshire.
• NHS Staffordshire and Stoke-on-Trent Integrated Care Board: West Midlands ICS covering Staffordshire and Stoke-on-Trent; operates under the same statutory framework and serves a similarly mixed urban-rural population with comparable NHS provider landscape.
• NHS Frimley Integrated Care Board: Statutory ICB covering Frimley in Surrey and Berkshire; a direct peer under the Health and Social Care Act 2022 framework with comparable commissioning, VCFSE engagement, and Population Health Management objectives.
• NHS Cheshire and Merseyside Integrated Care Board: Statutory ICB covering Cheshire and Merseyside; operates under the same national framework with similar hospital trust, local authority, and VCFSE coordination structure as Coventry and Warwickshire.
• NHS Leicester, Leicestershire and Rutland Integrated Care Board: Adjacent East Midlands ICS with a comparable mix of city, town, and rural populations; shares NHS England's operating model including ICB commissioning, ICP strategy, and Place-based delivery structure.
• NHS Herefordshire and Worcestershire Integrated Care Board: Adjacent West Midlands ICS sharing the same NHS England regional team; like Coventry and Warwickshire it serves a mixed urban-rural population and operates Place-based partnerships, making it the most directly comparable peer.
• NHS Birmingham and Solihull Integrated Care Board: Neighbouring West Midlands ICS covering Birmingham and Solihull; operates under the same statutory framework and VCFSE collaborative model as Coventry and Warwickshire, serving a similar urban/metropolitan population with comparable deprivation and health-inequality profiles.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/happyhealthycw
• LinkedInlinkedin.com/company/healthyhappycw
• Xx.com/happyhealthycw

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Coventry and Warwickshire Integrated Care System