Luggage Pros
Family-owned online retailer of luggage and travel accessories, founded in 1973 and headquartered in Minnetonka, Minnesota. Authorized seller of premium brands including TUMI, Briggs & Riley, Samsonite, and Travelpro through a Shopify storefront and single physical retail store.
- Company typePrivate
- Founded1973
- HeadquartersMinnetonka, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Luggage Pros does
Luggage Pros is a family-owned online retailer of luggage and travel accessories, founded in 1973 and headquartered at 13779 Ridgedale Drive in Minnetonka, Minnesota. The company operates a direct-to-consumer model combining a Shopify-powered e-commerce storefront with a single brick-and-mortar retail location serving the Minneapolis metropolitan area. Its catalog spans luggage and suitcases (carry-on, checked, designer, hardside, softside, rolling, and lightweight), laptop bags and briefcases, travel accessories, backpacks, handbags and wallets, duffel bags, and footlockers/trunks, plus a MyFly sub-brand for personalized luggage and luggage tags. The offering is anchored by authorized relationships with premium brands including TUMI, Briggs & Riley, Victorinox, Travelpro, Samsonite, Delsey, Eagle Creek, Hartmann, and FPM Milano.
Monetization is straightforward unit-priced DTC product sales, with prices ranging from under $100 for entry-level items to over $2,000 for premium pieces. The company drives conversion through free ground shipping on orders over $99, a 115% low price guarantee that refunds the difference plus 15% if a lower authorized price is found within 30 days, free monogramming on Briggs & Riley and TUMI, and promotional discount codes (e.g., SAVE15). Marketing is multi-channel: email newsletter, social media (Facebook, Instagram, Pinterest, Twitter), SEO, and a Travel Center content blog covering TSA rules, airline luggage restrictions, sizing guides, and personalization guides.
The customer base is horizontally segmented around individual consumers and travelers purchasing for personal or gift use; no enterprise or B2B customer logos are disclosed. The company reports 1–10 employees, no outside funding, no M&A or partnership activity, no disclosed leadership team in the source data, and has remained under founding-family control for over 50 years. The legal entity is presumed Minnesota-domiciled based on headquarters address; no incorporation details are disclosed.
Luggage Pros firmographics
Firmographics- Name
- Luggage Pros
- Legal name
- Luggage Pros
- Website
- https://luggagepros.com
- Company type
- Private
- Founded year
- 1973
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Family-owned online retailer of luggage and travel accessories, founded in 1973 and headquartered in Minnetonka, Minnesota. Authorized seller of premium brands including TUMI, Briggs & Riley, Samsonite, and Travelpro through a Shopify storefront and single physical retail store.
- Ownership category
- akta.pro rank
Luggage Pros industry classification
Industry- Product category
- Luggage & Travel Accessories Retail
- NAICS
- Luggage and Leather Goods Retailers (45832), Jewelry, Luggage, and Leather Goods Retailers (4583)
- SIC
- Retail-Apparel & Accessory Stores (5600)
- akta.pro primary industry
- Backpacks, Bags & Load-Carriage Retail (CRAMAMAI)
- akta.pro secondary industries
- Outdoor Travel Gear (Duffels, Packs, Dry Bags) Retail (CRAMAAAI), Backpacks & Travel Bags (CRAAAJAB)
Keywords
Where Luggage Pros is headquartered
LocationHeadquarters
- HQ city
- Minnetonka
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Luggage Pros business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Supply Chain, Operations, Marketing or Sales, Personnel, Technology or R&D, Infrastructure
Revenue model
- Product Sales: Direct product sales of luggage, suitcases, bags, and travel accessories through e-commerce and retail channels. One-time transaction model with individual product purchases.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Individual product pricing across multiple categories |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Luggage Pros product offering
Product offeringCore offering
Luggage Pros is an authorized online and brick-and-mortar retailer of luggage, suitcases, bags, backpacks, handbags, laptop bags, duffel bags, footlockers/trunks, and travel accessories from premium and mass-market brands including TUMI, Briggs & Riley, Victorinox, Travelpro, Samsonite, Delsey, Eagle Creek, Hartmann, and FPM Milano. It complements the catalog with its own MyFly personalized luggage and tags line, free monogramming on Briggs & Riley and TUMI products, free shipping on orders over $99, and a 115% low-price guarantee. The company was founded in 1973 as a family-owned specialty luggage store in a Minneapolis suburb and now operates primarily through its Shopify-powered e-commerce site plus a single retail store in Minnetonka, MN.
Product overview
Luggage Pros is a family-owned luggage and travel accessories e-commerce retailer founded in 1973, operating as a single unified online store rather than a platform-plus-modules architecture. The product portfolio centers on luggage and suitcases (carry-on, checked, designer, hardside, softside, rolling), supplemented by laptop bags & briefcases, travel accessories (cosmetic bags, toiletry bags, luggage tags, packing aids, travel pillows), backpacks, handbags & wallets, duffel bags, and footlockers/trunks. The company differentiates through brand partnerships (Briggs & Riley, TUMI, Travelpro, Samsonite, Victorinox, Delsey, Eagle Creek, Hartmann, FPM Milano) and a personalization service (MyFly custom luggage and tags). Core service features include free shipping over $99 and a 115% low price guarantee.
Differentiator
Problem solved
Functional benefit
Brands
- MyFly: Personalized travel gear brand offering custom luggage and personalized luggage tags
Products and services
- Luggage & Suitcases Core assortment of traditional and travel luggage including carry-on, checked, hardside, softside, rolling, lightweight, garment, leather, and kids' luggage plus luggage sets and travel totes, sold to individual travelers and gift-buyers.
- Carry-On Luggage
Companies that use Luggage Pros
Customer profileSegments1 record
Ideal customer profiles1 record
Luggage Pros technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Luggage Pros partnerships and signals
Strategic signalScale indicators1 record
Recent moves5 records
Expansion highlights4 records
Luggage Pros competitors and assessment
Company assessmentBroad incumbents
- Macy's: Macy's is a department-store incumbent with a meaningful luggage, briefcase, and travel-accessories assortment both online and across hundreds of US stores. It competes with Luggage Pros for mid-to-premium buyers on broader selection and store-traffic integration.
- Samsonite: Samsonite is the largest global luggage manufacturer and operates a flagship DTC site that competes directly with authorized retailers like Luggage Pros on Freeform, Silhouette, and other everyday and premium lines.
- Amazon: Amazon is a broad mass-market e-commerce incumbent that competes with Luggage Pros on price, assortment, and Prime shipping across every luggage and travel-accessory category. Even though Luggage Pros excludes Amazon from its 115% price-match guarantee, Amazon sets the prevailing price benchmark.
- Briggs & Riley: Briggs & Riley sells its lifetime-guaranteed travel collections directly through brand DTC. Luggage Pros is an authorized multi-brand partner for the same Baseline, Torq, Sympatico, and ZDX lines, so the two compete head-to-head for the same high-end buyer.
- Zappos: Zappos is a major online shoe and accessories retailer with a deep luggage and bag assortment, free shipping, and easy returns. It is comparable as a category-extension incumbent on similar SKUs and is explicitly carved out of Luggage Pros' price-match guarantee.
- TUMI (Tumi.com): TUMI operates its own direct-to-consumer e-commerce site for the full premium-luxury luggage assortment that Luggage Pros also sells. As a brand-DTC incumbent, TUMI captures first-party demand with full marketing storytelling and first allocations.
Emerging players
- Away: Away is a direct-to-consumer luggage and travel-bag brand that has built its own premium lifestyle brand and retail footprint. It overlaps Luggage Pros on carry-on and checked luggage, though as a vertical brand rather than a multi-brand retailer.
- July (luggage): July is a direct-to-consumer carry-on and checked luggage brand with strong design and DTC narrative. It overlaps Luggage Pros on premium carry-on categories and competes for the same millennial/Gen X premium-buyer segment.
Regional players
- REI Co-op: REI is a US outdoor-retail cooperative with deep backpacks, duffel, and travel-gear assortment under brands like Eagle Creek and Osprey. Comparable to Luggage Pros on backpacks, duffels, and travel accessories — particularly the outdoor-adventure-shopper segment.
Direct peers
- eBags: eBags is one of the largest US online specialty luggage retailers, offering a broad multi-brand assortment across suitcases, backpacks, and travel accessories. Directly comparable as a multi-brand DTC luggage e-tailer competing for the same keywords and authorized-brand assortment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Luggage Pros social profiles
Digital presenceLuggage Pros financial estimates
Financial estimateRevenue estimate
Valuation estimate
Luggage Pros leadership team
Management profileNumber of profiles
Luggage Pros funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Luggage Pros M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Luggage Pros
What does Luggage Pros do?
Luggage Pros is an authorized online and brick-and-mortar retailer of luggage, suitcases, bags, backpacks, handbags, laptop bags, duffel bags, footlockers/trunks, and travel accessories from premium and mass-market brands including TUMI, Briggs & Riley, Victorinox, Travelpro, Samsonite, Delsey, Eagle Creek, Hartmann, and FPM Milano. It complements the catalog with its own MyFly personalized luggage and tags line, free monogramming on Briggs & Riley and TUMI products, free shipping on orders over $99, and a 115% low-price guarantee. The company was founded in 1973 as a family-owned specialty luggage store in a Minneapolis suburb and now operates primarily through its Shopify-powered e-commerce site plus a single retail store in Minnetonka, MN.
Is Luggage Pros a public or private company?
Luggage Pros is a private company. It is classified as family owned and is currently operating.
When was Luggage Pros founded?
Luggage Pros was founded in 1973. It employs 1 to 10 people.
Where is Luggage Pros based?
Luggage Pros is headquartered in Minnetonka, United States, in the North America region.
How does Luggage Pros make money?
One revenue line is on record: product Sales.
Who are Luggage Pros's main competitors?
Broad incumbents on record are Macy's, Samsonite, Amazon, Briggs & Riley, Zappos and TUMI (Tumi.com). Emerging players are Away and July (luggage). REI Co-op is listed as a regional player. eBags is listed as a direct peer.
Does Luggage Pros have an API?
No public API is recorded for Luggage Pros.
What industry is Luggage Pros in?
Luggage Pros's product category is Luggage & Travel Accessories Retail. Its primary akta.pro industry code is CRAMAMAI, Backpacks, Bags & Load-Carriage Retail, with a secondary code of CRAMAAAI, Outdoor Travel Gear (Duffels, Packs, Dry Bags) Retail. Its NAICS code is 45832 and its SIC code is 5600.