Synelia

What Synelia does

Synelia is a privately held French IT services company (ESN - Entreprise de Services du Numérique) headquartered in Douai, Hauts-de-France, operating since 1986 (originally as AEI ARSOE, rebranded in 2016). The company delivers six core service lines to enterprise and mid-market clients: custom application development (including field mobility tools and ETL/data virtualization), managed hosting with 24/7 supervision, IP telephony (VoIP) deployment, cybersecurity audits and compliance services, decision-support tools built on Power BI, and infrastructure infogérance with a 4-hour response SLA. Its most strategically distinctive asset is the SYNEL connected farm platform, launched in 2002, which connects over 35,000 livestock farmers in France and serves as a data-exchange intermediary between agricultural advisory organizations, genetic selection bodies, dairy and trading firms, and the farmer base. Synelia operates dual ISO 27001-certified datacenters hosting 250 applications and 200 virtual machines, and serves customers including Chambre d'Agriculture, IDELE, Gènes Diffusion, CEVINOR, and APEI de Denain.

The company's business model blends professional services (custom development, cybersecurity audits, BI implementations) with recurring managed services (hosting, infogérance, VoIP) sold on multi-year bespoke contracts at quote-based pricing. Go-to-market is sales-led and proximity-driven, with direct on-site engagement concentrated in five Hauts-de-France departments (Nord, Pas-de-Calais, Somme, Oise, Aisne) and website/phone-based inquiry handling. The primary customer vertical is French agricultural/livestock organizations, with a post-2023 diversification into adjacent sectors (medico-social, laboratories, trading). Recent strategic moves include the 2023 sector expansion and the 2025 launch of an Innovation and Quality cell with explicit AI integration into ETL and decision-support processes. No funding rounds, headcount figures, or revenue disclosures are publicly available.

Name

Synelia

Legal name

Synelia

Website

https://synelia.fr

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

Synelia is a privately held French ESN (IT services firm) based in Douai, Hauts-de-France, providing custom software development, managed hosting, VoIP, cybersecurity, BI, and infrastructure infogérance to enterprise clients, primarily French agricultural and livestock organizations, with the SYNEL platform connecting 35,000+ farmers.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Computer Facilities Management Services (541513), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Farm Management Information Systems (FMIS) & Farm ERPs (AFAAAFAA)

akta.pro secondary industry

Data Virtualization & Federation (HDAEACAH)

Keywords

• Managed IT services
• Custom software development
• Infrastructure management
• Cybersecurity services
• Cloud hosting services

Headquarters

HQ city

Douai

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Application Development Services: Custom software development, existing application migration, and ongoing maintenance contracts (TMA). Includes full lifecycle support from study and design through development, deployment, and technical/functional support.
2. Managed Hosting Services: Custom hosting solutions with 24/7 supervision, automated backups, and enhanced security for applications, databases, and websites. Includes reactive support and scalable solutions.
3. Infrastructure Management (Infogérance): Proactive IT infrastructure management including audit, maintenance, 24/7 supervision, NAS/SAN backup solutions, firewall security, and technical support with 4-hour response SLA.
4. VoIP Telephony Services: IP telephony solutions including audit, installation, interactive voice server, conference management, call transfers, with full cost control and no subscription requirements.
5. Cybersecurity Services: Security audits, penetration testing, compliance (GDPR), and multi-layer protection for information systems with ISO 27001 certified datacenter support.
6. Decision Support Tools: Custom business intelligence tools including interactive dashboards, automated reporting, and data visualization for strategic decision-making.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels1 record

Core offering

Synelia is a French IT services firm (ESN) providing custom software development, managed hosting in ISO 27001-certified datacenters, IP telephony, cybersecurity, business intelligence/decision-support tools, and infrastructure management to businesses primarily in Hauts-de-France. It also maintains the legacy SYNEL platform connecting livestock farms, with deep specialization in the agricultural and livestock vertical.

Product overview

Synelia is an IT services company (ESN) offering a comprehensive portfolio of technology services centered around six core offerings: Application Development (custom software, field mobility, ETL, dashboards), Hosting (24/7 supervised hosting with backups and security), IP Telephony (VoIP solutions with interactive voice servers), Cybersecurity (audits, penetration testing, compliance), Decision Support Tools (interactive dashboards, automated reporting, data visualization), and Infrastructure Solutions (managed services, supervision, firewall security). The company also maintains a legacy product, SYNEL, a connected farm platform with 35,000+ users. In 2025, Synelia created an Innovation and Quality cell and began integrating AI into its processes and service offerings.

Differentiator

Problem solved

Functional benefit

Products and services

• SYNEL Platform Proprietary connectivity platform that connects livestock farms and agricultural operations, enabling data exchange and management for the agricultural/livestock vertical. Legacy product retained as part of Synelia's portfolio.
• Application Development Services (Développement Applicatif) Custom software/application development services tailored to client needs, including web, mobile, and bespoke enterprise applications for French businesses.
• Managed Hosting Services (Hébergement) Managed hosting services provided from dual ISO 27001-certified datacenters, offering secure infrastructure for client applications and data.
• IP Telephony (Téléphonie IP / VoIP) VoIP/IP telephony services delivered as part of the managed IT stack, enabling business communications for client organizations.
• Cybersecurity Services (Cybersécurité) Cybersecurity services for clients, including monitoring, protection, and security advisory, supported by ISO 27001-certified infrastructure.
• Decision Support Tools / Business Intelligence (Outils d'Aide à la Décision) Business intelligence and decision-support tools leveraging ETL, data virtualization, and Power BI to deliver dashboards and analytics for client decision-making.
• Infrastructure Management Services Managed infrastructure services covering administration, operations, and support of client IT environments.
• Field Mobility Tools for Livestock Technicians Mobility tools enabling livestock technicians to capture and access data while working on farms and in the field.

Quantifiable outcome

• 35,000+ livestock farmers connected to SYNEL platform across France
• +3 more outcomes

Named customers11 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• IDELE Institut de l'élevagecoreStrategic or Co-development PartnerIDELE (Institut de l'Élevage) is a research and development organization for livestock farming. Synelia provides IT solutions and maintains a strategic partnership for developing agricultural technology solutions.
• GestelcoreStrategic or Co-development PartnerGestel specializes in livestock management software. Partnership focuses on collaborative development and integration of livestock management solutions.
• Chambre d'AgriculturecoreStrategic or Co-development PartnerInstitutional partnership with agricultural chambers for delivering IT solutions to the farming community across Hauts-de-France region.

Scale indicators10 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• Capgemini: Global IT services leader with deep French roots offering application development, managed infrastructure, hosting, and cybersecurity as part of a much broader portfolio; overlaps with Synelia's service lines but serves enterprise-scale clients globally.
• Orange Business Services: Telco-affiliated IT services arm providing VoIP, managed hosting, cybersecurity, and cloud infrastructure to French enterprises; directly comparable in VoIP telephony, hosting, and infrastructure management offerings.

Direct peers

• Micropole: French digital transformation consultancy specializing in business intelligence, data integration/ETL, and custom application development; directly comparable on the decision-support tools and data virtualization capabilities Synelia highlights.
• Sopra Steria: Major French ESN offering custom application development, infrastructure management, hosting, and cybersecurity to enterprise and mid-market clients; comparable in service portfolio (app dev, hosting, managed infrastructure) though operating at vastly larger national and international scale than Synelia.
• Hardis Group: French digital services company offering custom application development, managed hosting, infrastructure services, and decision-support tools; comparable mid-market ESN profile with similar application and infrastructure service lines.
• Devoteam: French-headquartered digital transformation consultancy offering custom application development, cloud infrastructure, and cybersecurity services; directly comparable IT services portfolio targeting enterprise and mid-market clients across France.
• Smile (Open Source): French digital services and open-source integration firm offering custom application development, cloud hosting, and managed services; comparable ESN profile targeting mid-market and enterprise clients across France.
• ALTEN: Large French technology consulting and engineering services firm delivering custom software development, managed services, and digital transformation — comparable ESN model with similar application development and infrastructure service lines.
• IDKIDS / Isagri (agricultural IT sector): Major French agricultural software vendor serving farmers and agricultural organizations with farm management software — directly comparable vertical-specialist positioning in French agricultural IT, though at significantly larger national scale.

Others

• Webhelp / Concentrix (regional IT services): Large customer-experience and digital services group with French operations; adjacent rather than direct competitor but represents the type of scaled digital-services platform that regional French ESNs partner with or compete against for enterprise contracts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/synelia

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Synelia