Total Body Care
Total Body Care is a London-based health, beauty and wellbeing retailer operating a 1,500+ SKU e-commerce platform alongside three physical clinics (Clapham, Stockwell, Harley Street), offering premium skincare, supplements, and doctor-led aesthetic, beauty, and medical services to UK and international consumers.
- Company typePrivate
- Founded-
- HeadquartersKerrville, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Total Body Care does
Total Body Care is a London-based, vertically integrated health, beauty and wellbeing retailer operated by Wispville Ltd, combining a direct-to-consumer e-commerce storefront with three physical clinic locations in Clapham (flagship, open seven days), Stockwell, and Harley Street (by appointment). The e-commerce platform stocks more than 1,500 SKUs across skincare, fragrance, make-up, body care, and vitamins and supplements, sourced as an official stockist from over 30 premium brands including SkinCeuticals, Caudalie, Dermalogica, Medik8, Vichy, La Roche-Posay and Solgar; checkout is integrated with SagePay, PayPal, Stripe, Apple Pay and Google Pay, and the storefront supports worldwide shipping. The Clinic+ division delivers doctor-led aesthetic treatments (PDO Threadlift, Nd:YAG anti-wrinkle laser, Er:YAG snoring laser, HIFU skin tightening, PSTR/Vampire Facelift using the Tropocells system, botulinum toxin injections, dermal fillers), beauty services (facials, laser hair removal, waxing, eyelash extensions, Environ facials), and general medical services (travel health, health checks, private GP consultations, skin cancer checks, minor surgery), with appointment booking available through the company's own platform and via the Treatwell marketplace widget.
The business monetises across four streams: transaction-based e-commerce product sales, per-session and per-package clinic services, bundled multi-session treatment programmes priced up to £1,800 (such as the 12-session Unlimited Hair Removal package), and a loyalty rewards programme that pays 2 points per £1 spent (redeemable at 50 points = £1) and 100 points per successful friend referral, with points expiring six months after accrual. Customer acquisition relies on a content-led approach anchored by The TBC Edit blog, organic social (Facebook, Twitter, Instagram, Pinterest, YouTube), email newsletters, and SEO, supplemented by the Treatwell third-party booking channel. The company is privately held with 11–50 employees, no disclosed external institutional capital, and no evidence of acquisition or M&A activity in the source material.
Total Body Care firmographics
Firmographics- Name
- Total Body Care
- Legal name
- Wispville Ltd T/A Total Body Care
- Website
- https://totalbodycare.co.uk
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Total Body Care is a London-based health, beauty and wellbeing retailer operating a 1,500+ SKU e-commerce platform alongside three physical clinics (Clapham, Stockwell, Harley Street), offering premium skincare, supplements, and doctor-led aesthetic, beauty, and medical services to UK and international consumers.
- Ownership category
- akta.pro rank
Total Body Care industry classification
Industry- Product category
- Health, Beauty and Wellbeing Clinic and Retail
- NAICS
- Hair, Nail, and Skin Care Services (81211), Beauty Salons (812112), Offices of Physicians (6211), Health and Personal Care Retailers (4561)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090), Perfumes, Cosmetics & Other Toilet Preparations (2844)
- akta.pro industry
- Beauty & Aesthetics Experiences (Facials, Skincare Clinics, Non-surgical Aesthetics)Travel & Hospitality/Tours, Attractions & Experiences/Wellness & Spa Experiences (Retreats, Thermal Baths, Yoga)Professional Skincare & Facial TreatmentsDermocosmetics & Medical-Grade SkincareTreatment Skincare (Serums, Actives, Acne & Anti-aging)Detox, Lymphatic & Body Contouring Treatments (Non-Medical)
Keywords
Where Total Body Care is headquartered
LocationHeadquarters
- HQ city
- Kerrville
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Total Body Care business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D
Revenue model
- E-commerce Product Sales: Online sale of 1500+ skincare, beauty, health, and wellbeing products from third-party brands (SkinCeuticals, Caudalie, Dermalogica, Vichy, La Roche-Posay, Solgar, Viridian, etc.) directly to consumers. Products include dermatological skincare, anti-ageing, supplements, hair care, body care, fragrance, and makeup. Revenue is transaction-based per order, with free UK delivery over £30.
- Clinic Treatment Services: In-clinic aesthetic, beauty, and wellbeing treatments including laser hair removal, anti-wrinkle injections, dermal fillers, PSTR/Vampire Facelift, facials, waxing, nail care, travel health, private GP services, and minor surgical procedures. Doctor-led consultations require a £50 deposit (redeemable against treatment). Revenue is per-session or per-package.
- Treatment Packages (Bundled): Pre-packaged bundled treatment programmes sold as courses — e.g., Skin Rejuvenation 6-month (£599) and 12-month (£999) packages, Acne Action Plus, Non-Surgical Facelift (£475), Vampire Facelift (3 sessions £850), and Unlimited Hair Removal (£1800 for 12 sessions). Courses must be completed within 12 months of purchase.
- Loyalty Rewards Programme: Customers earn 2 reward points per £1 spent on the website and 100 points per successful friend referral. Points are redeemed at a rate of 50 points = £1 off. Points expire 6 months after being earned. The programme drives repeat purchase frequency and customer lifetime value.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Free standard UK delivery on orders over £30 |
| Other | Monthly | Loyalty Rewards Programme |
| Unit Pricing | Pay-as-you-go | Popular Beauty Packages |
| Unit Pricing | Multi-year contract | Skin Rejuvenation Packages |
| Unit Pricing | Multi-year contract | Acne Action Plus Packages |
| Unit Pricing | Pay-as-you-go | Non-Surgical Facelift Treatment Package |
| Unit Pricing | Pay-as-you-go | Vampire Facelift (PSTR) Package |
| Unit Pricing | Multi-year contract | Unlimited Hair Removal Package |
| Unit Pricing | Pay-as-you-go | Queen Of The Day Beauty Package |
| Unit Pricing | Pay-as-you-go | Muscle Relaxant + SkinCeuticals Medical Peel |
| Unit Pricing | Pay-as-you-go | Nd:YAG Anti-Wrinkle Laser Therapy |
| Unit Pricing | Pay-as-you-go | Muscle Relaxant Injections (Anti-Wrinkle) |
| Unit Pricing | Pay-as-you-go | Dermal Fillers |
| Unit Pricing | Pay-as-you-go | Platelet Skin Therapy and Regeneration (PSTR) |
| Unit Pricing | Pay-as-you-go | Reflexology |
| Unit Pricing | Pay-as-you-go | Hyperhidrosis (Excess Sweating) Treatment |
| Unit Pricing | Pay-as-you-go | Laser Snoring Therapy |
| Unit Pricing | Pay-as-you-go | Skin Tag Removal |
| Unit Pricing | Pay-as-you-go | Skin Cancer Check |
| Unit Pricing | Pay-as-you-go | Joint Therapy |
| Unit Pricing | Pay-as-you-go | Private GP Services |
| Unit Pricing | Pay-as-you-go | Minor Surgical Treatments |
| Unit Pricing | Pay-as-you-go | Teeth Whitening |
| Unit Pricing | Pay-as-you-go | Body Shaping & Contouring |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels12 records
Total Body Care product offering
Product offeringCore offering
Total Body Care operates a vertically integrated health, beauty, and wellbeing platform combining an e-commerce storefront selling 1,500+ products from premium third-party brands (SkinCeuticals, Caudalie, Dermalogica, Vichy, La Roche-Posay, Solgar, Medik8) with three physical clinic locations in London (Clapham, Stockwell, Harley Street) offering doctor-led aesthetic, beauty, and wellbeing treatments. Clinic services include laser hair removal, anti-wrinkle injections, dermal fillers, PSTR/Vampire Facelift, PDO thread lifts, facials, waxing, travel health, private GP services, and minor surgical procedures. Treatment packages bundle multiple modalities (e.g., Skin Rejuvenation 6/12-month, Non-Surgical Facelift, Unlimited Hair Removal) for combined pricing.
Product overview
Total Body Care operates as a dual-purpose health, beauty, and wellbeing platform combining an e-commerce retail store with a physical clinic service. The product portfolio consists of three interconnected offerings: (1) An online marketplace selling skincare products (Dermatological Skincare, Anti-Ageing, Acne treatments), fragrance, make-up, body care, and vitamins & supplements from over 30+ brands including SkinCeuticals, Caudalie, Dermalogica, Vichy, and Medik8; (2) Clinic+ Aesthetics providing non-surgical cosmetic treatments such as Anti-Wrinkle Laser Therapy (Nd:YAG), Muscle Relaxant Injections, Platelet Skin Therapy and Regeneration (PSTR/Vampire Facelift), Dermal Fillers, and body contouring; (3) Clinic+ Beauty offering facials, laser hair removal, waxing, and Environ facials; and (4) Clinic+ Wellbeing providing health services including travel health, health checks, dietary advice, and private GP services. Treatment Packages bundle these services into programmes like Skin Rejuvenation (6 & 12 month), Acne Action Plus, Non-Surgical Facelift, and Unlimited Hair Removal. A Loyalty Rewards Programme incentivises repeat purchases.
Differentiator
Problem solved
Functional benefit
Products and services
- Skincare Products (Online Retail)
Companies that use Total Body Care
Customer profileNamed customers10 records
Segments4 records
Ideal customer profiles4 records
Total Body Care technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature9 records
Total Body Care partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- TreatwellcoreTreatwell is a salon and clinic booking marketplace through which Total Body Care's clinic appointments are distributed. The Treatwell embedded booking widget appears on the Total Body Care website, and the clinic is listed on the Treatwell platform, providing both direct booking integration and third-party marketplace discovery traffic. Reviews from Treatwell-verified customers are displayed on Total Body Care's site.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Total Body Care competitors and assessment
Company assessmentDirect peers
- Courthouse Clinics: UK chain of doctor-led cosmetic clinics offering anti-wrinkle injections, dermal fillers, laser treatments, and skin rejuvenation. Directly comparable treatment portfolio and self-pay aesthetic customer segment to Total Body Care.
- Beauty Bay: Large UK online beauty retailer carrying hundreds of premium skincare and makeup brands. Comparable to Total Body Care's e-commerce mechanics (Magento storefront, international shipping, premium brand portfolio, loyalty programme).
- Dr Rita Rakus Clinic: London-based premium non-surgical aesthetics clinic offering injectables, fillers, PDO threads, laser and skin treatments. Overlaps with Total Body Care's clinic+ on tech-led aesthetic procedures and a Harley Street / central London self-pay customer base.
- sk:n Clinics: sk:n is the largest UK chain of medical aesthetics clinics offering laser hair removal, injectables, skin rejuvenation and minor treatments across 50+ locations. Directly comparable to Total Body Care's clinic offering in treatment menu, doctor-led model, and self-pay aesthetic customer base.
- The Harley Medical Group: Established UK cosmetic surgery and non-surgical aesthetics group with multiple clinics including Harley Street. Overlaps directly with Total Body Care on injectables, dermal fillers, PDO threads, and skin rejuvenation in a doctor-led, self-pay London-centric model.
- Laser Clinics United Kingdom: Global aesthetics clinic chain with UK presence offering laser hair removal, skin treatments, cosmetic injectables, and body contouring. Similar service menu and consumer customer base to Total Body Care's clinic+ offering.
- Cult Beauty: UK-based global online retailer of premium skincare, makeup, fragrance and wellness products. Similar authorised-stockist DTC e-commerce model to Total Body Care's skincare and supplements storefront, though without a clinic arm.
- EF Medispa: London-based chain offering advanced non-surgical aesthetics, body contouring, and skin treatments. Comparable to Total Body Care's clinic+ on premium aesthetic positioning, technology-led treatments (HIFU, PSTR, lasers), and a similar London clientele.
- Face the Future: UK online skincare retailer with a physical treatment clinic. The closest analogue to Total Body Care's dual e-commerce-plus-clinic model, stocking premium skincare brands alongside in-person aesthetics and skin treatments.
Broad incumbents
- Boots: UK's largest high-street health and beauty retailer with pharmacy-led services, including premium skincare categories and in-store aesthetic services. Broader incumbent whose e-commerce offer directly competes with Total Body Care's product storefront.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Total Body Care social profiles
Digital presenceTotal Body Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
Total Body Care leadership team
Management profileNumber of profiles
Total Body Care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Total Body Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Total Body Care
What does Total Body Care do?
Total Body Care operates a vertically integrated health, beauty, and wellbeing platform combining an e-commerce storefront selling 1,500+ products from premium third-party brands (SkinCeuticals, Caudalie, Dermalogica, Vichy, La Roche-Posay, Solgar, Medik8) with three physical clinic locations in London (Clapham, Stockwell, Harley Street) offering doctor-led aesthetic, beauty, and wellbeing treatments. Clinic services include laser hair removal, anti-wrinkle injections, dermal fillers, PSTR/Vampire Facelift, PDO thread lifts, facials, waxing, travel health, private GP services, and minor surgical procedures. Treatment packages bundle multiple modalities (e.g., Skin Rejuvenation 6/12-month, Non-Surgical Facelift, Unlimited Hair Removal) for combined pricing.
Is Total Body Care a public or private company?
Total Body Care is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Total Body Care founded?
Total Body Care was founded in -1. It employs 11 to 50 people.
Where is Total Body Care based?
Total Body Care is headquartered in Kerrville, United States, in the North America region.
How does Total Body Care make money?
Four revenue lines are on record. E-commerce Product Sales are the primary driver. The others are clinic Treatment Services, treatment Packages (Bundled) and loyalty Rewards Programme.
Who are Total Body Care's main competitors?
Direct peers on record are Courthouse Clinics, Beauty Bay, Dr Rita Rakus Clinic, sk:n Clinics, The Harley Medical Group, Laser Clinics United Kingdom, Cult Beauty, EF Medispa and Face the Future. Boots is listed as a broad incumbent.
Does Total Body Care have an API?
No public API is recorded for Total Body Care.
What industry is Total Body Care in?
Total Body Care's product category is Health, Beauty and Wellbeing Clinic and Retail. Its primary akta.pro industry code is THAJAHAK, Beauty & Aesthetics Experiences (Facials, Skincare Clinics, Non-surgical Aesthetics), with a secondary code of CRABALAF, Professional Skincare & Facial Treatments. Its NAICS code is 81211 and its SIC code is 8011.