Maillard & Co

What Maillard & Co does

Maillard & Co Ltd is a Jersey-based, privately held property services group operating as the Channel Islands' largest and longest-standing team of property professionals, founded in 1928 and headquartered at 31-33 New Street, St Helier. The group delivers an integrated property service offering spanning residential sales and lettings, commercial agency (office, retail, industrial, leisure, medical), RICS-qualified surveying, and property management (residential and block), delivered through a multi-brand subsidiary structure comprising M&Co Real Estate, M&Co Commercial Ltd, M&Co Property Management Ltd, M&Co Surveyors Ltd, Assured Property Management, and Sarre & Co.

The business operates on a hybrid transaction-plus-recurring model: commission-based revenue on residential and commercial sales and lettings (e.g., one month's rent for sole-agent lettings introductions with a £750 minimum, fees agreed per commercial instruction), supplemented by a recurring property management service priced at 7.5% of rent (monthly or quarterly billing) with an additional £150 per-quarter disbursement fee and a 12-month minimum term. The Group Managing Director is Chris Marsh; no other management team details, headcount, or revenue figures are disclosed in the source material.

The technology stack is intentionally light — no proprietary platforms are disclosed, with the firm relying on a self-serve website property search portal, Fixflo for tenant maintenance reporting, Google Analytics, MyDeposits Jersey for deposit protection, and Canva for content production. Go-to-market is sales-led and relationship-driven, with direct customer engagement at the St Helier office, accompanied viewings, website listings, property alert email campaigns (M&Co Insights), and organic social channels (Facebook, Instagram, LinkedIn). Customer segments span mass-market residential buyers/sellers, landlords, commercial enterprises (including named client Le Masurier Group), and block management associations.

Name

Maillard & Co

Legal name

Maillard & Co Ltd

Website

https://maillardandco.com

Company type

Private

Founded year

1928

Operating status

Operating

Headcount range

51–100 employees

Short description

Maillard & Co is Jersey's largest and longest-standing property services group, offering residential and commercial sales, lettings, property management, and RICS-qualified surveying through multiple subsidiaries under the M&Co brand, serving individuals, landlords, commercial clients, and block associations.

Ownership category

akta.pro rank

Headquarters

HQ city

St. Helier

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Residential Sales Commission: Commission-based revenue from residential property sales. Sole agent and multi-agency arrangements available. Commission is exclusive of GST and becomes payable on contract passing.
2. Residential Lettings - Introduction Service: One month's rent for sole agency, two months' rent for multiple agency, subject to minimum fee of £750 (exclusive of GST). Fee becomes payable on signing of tenancy.
3. Property Management: 7.5% of rent due under the tenancy, invoiced monthly or quarterly depending on rent payment cycle. Additional disbursement fee of £150 per quarter.
4. Commercial Agency: Commercial property sales and lettings with fees agreed per instruction in fee confirmation letter. GST (5%) applies to all fees.
5. Surveying Services: RICS-qualified valuation and surveying services. Fees based on instruction confirmation letter with GST applicable.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Maillard & Co provides integrated residential and commercial property services in Jersey, including property sales, lettings (introduction and full management), RICS-qualified surveying and valuations, and block/commercial property management. The group operates multiple wholly-owned subsidiaries (M&Co Real Estate, M&Co Commercial, M&Co Property Management, M&Co Surveyors, Assured Property Management, Sarre & Co) delivering these services under one roof from its St Helier headquarters.

Product overview

Maillard & Co operates as a unified property services group offering residential and commercial sales, lettings, property management, and surveying services across Jersey. The group comprises multiple branded entities including M&Co Real Estate (residential sales and lettings), M&Co Commercial Ltd (commercial property), M&Co Property Management Ltd (property management), M&Co Surveyors Ltd (building surveying), Assured Property Management (block management), and Sarre & Co (commercial). Digital services include online property search, property alerts, online rent payment, and maintenance reporting via Fixflo integration. Founded in 1928, the company is the Channel Islands' largest and longest-standing team of property professionals.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Sales Estate agency service for selling residential properties in Jersey, operating under sole agent, sole selling agent, or multi-agency agreements. Includes property marketing, accompanied viewings, negotiations, and completion support.
• Residential Lettings Rental agency service introducing tenants to landlords, including rent collection, tenant referencing, and tenancy agreement preparation. Offered as introduction service only or with full property management.
• Commercial Agency Full-service commercial property agency covering office, retail, industrial, leisure, and medical sectors. Services include sales, lettings, investment transactions, development consultancy, and valuation for accounting purposes.
• Property Management Property management service handling rent collection, maintenance oversight, tenant communications, annual inspections, and financial reporting. Includes 24-hour emergency maintenance support.
• Surveying Building surveying services including commercial valuations, rent reviews, lease renewals, schedules of dilapidations, and expert witness services. Provided by RICS-qualified professionals.
• Block Property Management Management service for residential block properties including regular visits, contractor supervision, service charge collection, AGM preparation, and financial administration.

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Others

• Rightmove: UK's largest property listing portal. Functions as a key marketing/distribution channel rather than a direct competitor, but its continued strength constrains how much traditional agencies like Maillard & Co can disintermediate themselves online.

Broad incumbents

• Cushman & Wakefield: Global commercial real estate services firm with valuation, surveying, agency, and management. Overlaps with Maillard & Co's commercial and surveying lines but operates at far larger scale and is less focused on residential agency.

Direct peers

• Hamptons International: UK estate agency offering residential sales, lettings, and property management across prime markets. Comparable transactional-plus-managed-service mix and mid-market positioning, though without Maillard & Co's in-house surveying.
• Fine & Country: Luxury and premium property network offering residential sales, lettings, and some management. Comparable brand-led, relationship-driven agency model targeting higher-value stock; operates via licensee network versus Maillard & Co's wholly-owned subsidiaries.
• Connells Group: Large UK residential estate agency group combining sales, lettings, and mortgage services across many regional brands. Comparable multi-brand, multi-service model in residential property; differs in scale and lack of in-house surveying.
• Savills: International real estate firm covering residential sales/lettings, commercial, property management, and surveying. Highly comparable one-roof full-service proposition; Savills operates in prime markets globally whereas Maillard & Co concentrates in the Channel Islands.
• Strutt & Parker: UK country-house and rural property specialist with residential sales/lettings, commercial, and surveying services. Comparable multi-discipline agency with strong surveying heritage and a regional-rooted brand, similar in structural feel to Maillard & Co.
• Knight Frank: Global real estate consultancy offering residential sales and lettings, commercial agency, property management, and valuation/surveying services. Closely comparable full-service, multi-discipline model with strong surveying capability, though at much larger scale.
• Jackson-Stops & Staff: Long-established UK estate agency combining residential sales, lettings, and surveying across regional offices. Very close analogue: heritage brand, regional density, surveying capability, and full-service offering similar to Maillard & Co.

Emerging players

• Purplebricks: Hybrid online estate agency offering fixed-fee residential sales across the UK. Represents the digital-native, low-fee model whose growth pressures traditional agencies like Maillard & Co, though it does not directly serve Jersey.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/maillardandco
• LinkedInlinkedin.com/company/maillardandco
• Instagraminstagram.com/maillardandco_

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Maillard & Co