Inforum

What Inforum does

Inforum (Grupo Inforum) is a Guatemala-headquartered SAP Business One implementation partner serving mid-market and enterprise customers across Central America, the Caribbean, and Ecuador. Founded around 2004 and operating with 51-100 employees from regional offices in six countries (Guatemala, El Salvador, Honduras with two offices, Panama, Dominican Republic with two offices, and Ecuador), the company positions itself as a vertical specialist for distribution, manufacturing, retail, restaurants, services, and real estate/development, with an additional non-primary focus on healthcare/life sciences distribution.

The company's product architecture is a platform-plus-extensions model built on SAP Business One, surrounded by a portfolio of more than ten proprietary or partner-branded SAP-certified add-ons: WMS (barcode scanning, zone/wave picking, GS1/SSCC compliance), POS (multi-branch, promotions, loyalty), Beas Manufacturing (MRP II, finite scheduling, lot traceability), Route Sales and Route Logistics (mobile pre-sale, delivery, proof of delivery), PIM on Perfion, Property Management, Payroll, Banking Integration, FEL/SAT electronic invoicing, and the Fibbo supplier portal. Supporting service sub-brands include Mindset-U (virtual academy, 1,000+ users, 20+ courses), VITO (outsourced functional and technical consulting), MetalJacket (HANA preventive maintenance with Amazon S3 backups), MAI (assisted version migrations), IPSO (process and strategy workshops), and the Diagnóstico 360 SAP Business One assessment.

Revenue is generated through a mix of one-time implementation services (2-5 month projects), SAP Business One license resale (perpetual and subscription), recurring managed services (VITO support, MetalJacket HANA maintenance, IaaS/cybersecurity hosting), training subscriptions (Mindset-U corporate packages), and custom development. Pricing is quote-based and not publicly disclosed. The go-to-market is enterprise field sales with regional offices, supplemented by a digital funnel (diagnostic forms, WhatsApp Business, industry landing pages) targeting mid-market companies that have outgrown basic systems like Excel and need integrated ERP. Notable enterprise references include Yves Rocher República Dominicana (11 stores), Grupo R2C (45+ POS), and Manuchar (reduced financial close from 8 to 2 days).

Name

Inforum

Legal name

Grupo Inforum

Website

https://grupoinforum.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

Inforum is a Guatemala-based SAP Business One implementation partner serving mid-market and enterprise customers across six Central American, Caribbean, and Ecuadorian markets with a vertical-specialized suite of proprietary ERP add-ons and recurring support services.

Ownership category

akta.pro rank

Product category

Enterprise Resource Planning (ERP) Software

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Management Consulting Services (54161), Other Management Consulting Services (541618)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industries

ERP Extensions & Add-ons (CPQ, Billing, Revenue Management) (HDAEAEAO), Professional Services Automation (PSA) & Services ERP (HDAEAEAF), ERP Implementation & Systems Integration Services (BPAEAGAA), ERP, CRM & Enterprise Applications Consulting (BPAHAEAI), Enterprise Application Reporting, BI & Analytics Enablement (BPAEAGAK)

Keywords

• ERP implementation services
• SAP Business One consulting
• Enterprise resource planning
• Warehouse management systems
• Business process automation

Headquarters

HQ city

Guatemala City

HQ country

Guatemala

HQ region

Latin America

Offices8 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. SAP Business One Implementation Services: Core implementation consulting services for SAP Business One, including needs assessment, system configuration, data migration, testing, and go-live support. Implementation timelines range from 2-5 months depending on complexity.
2. VITO Support Services: Ongoing functional and technical support packages (VITO and VITO+Admin SAP) providing continuous consulting, process optimization, report generation, database administration, and system maintenance.
3. Mindset-U Virtual Academy: Online training platform with courses on SAP Business One modules, video tutorials, detailed manuals, and certification exams. Offered as individual or corporate packages.
4. MAI - Migración Asistida por Inforum: Assisted migration service for SAP Business One version upgrades, performed by certified consultants with proven methodology to minimize downtime and data loss risks.
5. MetalJacket - HANA Database Maintenance: Preventive maintenance service for SAP Business One HANA databases, including daily monitoring, automatic backups, log management, and disk space management.
6. SAP Business One Licensing: Sale of SAP Business One software licenses in perpetual (one-time purchase) or subscription (rental) models. Includes Professional, Limited, Limited Financial, Limited Logistics, and Limited Sales/CRM license types.
7. Custom Development: Custom development services for integrations, APIs, electronic invoicing solutions, and process-specific functionality not covered by standard SAP Business One.
8. IaaS and Disaster Recovery: Infrastructure as a Service providing cloud hosting for SAP Business One with high performance, continuous protection, and expert management for operational stability.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Grupo Inforum implements, licenses, customizes, and supports SAP Business One ERP for mid-market and enterprise customers across Central America and the Caribbean. Its offering combines SAP-certified consulting services with a proprietary ecosystem of natively integrated add-on modules covering manufacturing (Beas), warehousing, POS, mobile route sales, payroll, banking, electronic invoicing, property management, and PIM, plus recurring managed services for cloud hosting, HANA maintenance, and outsourced functional consulting.

Product overview

Inforum is a regional SAP Business One consulting and implementation firm operating across Guatemala, El Salvador, Honduras, Panama, Dominican Republic, and Ecuador. Its product portfolio is organized as a platform-plus-extensions model: the core is SAP Business One ERP, with a suite of integrated add-on modules spanning industry-specific solutions (retail POS, restaurant ERP, property management), operational extensions (WMS, mobile route sales, route logistics, advanced production/MES), financial add-ons (banking integration, payroll, electronic invoicing), and data management (PIM/Perfion). Supporting services include a virtual training academy (Mindset-U), assisted migration (MAI), HANA database maintenance (MetalJacket), outsourced functional and technical consulting (VITO), system diagnostics, and custom development. All add-ons are presented as native integrations to the SAP Business One platform.

Differentiator

Problem solved

Functional benefit

Brands

• Fibbo: Portal para proveedores integrado con SAP Business One que automatiza la recepción de facturas y mejora la comunicación y visibilidad del proceso de pago.
• Mindset-U
• IPSO
• VITO
• MetalJacket
• MAI

Products and services

• SAP Business One Implementation and Licensing ERP platform for growing companies that centralizes finance, sales, purchasing, inventory, production, and services into a single system. Inforum implements, customizes, and supports it for mid-market and enterprise customers.
• Mindset-U (SAP Business One Virtual Academy) Virtual training academy for SAP Business One with video tutorials, step-by-step manuals, and certification exams, available as individual or corporate subscriptions.
• MAI (Migración Asistida por Inforum) Assisted migration service for SAP Business One version upgrades, led by certified SAP consultants using a proven methodology to eliminate common migration errors.
• MetalJacket - HANA Database Maintenance Preventive HANA database maintenance service with daily monitoring, automated backups (including to Amazon S3), disk management, and query optimization alerts for SAP Business One environments.
• VITO Outsourced SAP Business One Consulting Outsourced SAP Business One functional consulting with two tiers: VITO (functional support, process optimization, reporting, fiscal closes) and VITO + Admin SAP (adds technical administration, database management, and license monitoring).
• Software de Nómina y Planilla (Payroll) Enterprise payroll and timesheet software integrated with SAP Business One that automates salary calculations, benefits, deductions, and tax computations, synchronizing with accounting and ensuring regional labor law compliance.
• Banking Integration for SAP Business One Banking integration module that connects SAP Business One with banks to automate reconciliations, synchronize financial movements, and eliminate manual data entry from bank statement processing.
• FEL Integration (Electronic Invoicing) Electronic invoicing integration for Guatemala that automatically retrieves invoices from the SAT (Superintendencia de Administración Tributaria) portal into SAP Business One as drafts, eliminating manual entry, errors, and duplicates in accounts payable.
• Fibbo Supplier Portal Supplier portal integrated with SAP Business One that automates invoice receipt and improves communication and visibility throughout the payment process for vendor management.
• Product Information Management (PIM) Product Information Management system built on Perfion, providing a single source of truth for product data across multiple languages and sales channels, with native integration to SAP Business One and automated product release workflows.
• Point of Sale (POS) System SAP-certified point-of-sale system fully integrated with SAP Business One, synchronizing sales, inventory, and payment methods in real time across all store locations with offline capability.
• Warehouse Management System (WMS) Warehouse Management System integrated with SAP Business One featuring barcode scanning (10x faster than manual), intelligent picking (zone, wave, multi-pick), lot/serial/date traceability, near-100% inventory accuracy, and real-time dashboards.
• Advanced Production System (Beas Manufacturing) Advanced manufacturing execution system (MES) integrated with SAP Business One providing MRP II, finite scheduling, real-time production data capture, cost control, quality management, and full lot traceability from raw materials to finished goods.
• Route Sales System (Venta en Ruta) Mobile pre-sale and direct sales system integrated with SAP Business One, managing sales representatives, routes, inventory on vehicles, pricing, promotions, collections, and real-time synchronization with ERP for billing and inventory.
• Route Logistics System (Sistema Logístico para Ruta) Route logistics application integrated with SAP Business One for managing deliveries, drivers, routing, invoicing, returns, and collections from a mobile app with offline capability and proof-of-delivery documentation.
• Property Management System Property management platform for real estate companies with web and mobile access, covering properties, contracts, clients, events, maintenance, legal documents, inventories, and permits, with SAP Business One financial integration.
• IaaS, Cybersecurity and Disaster Recovery Plan Cloud infrastructure, cybersecurity, and Disaster Recovery Plan services for hosting and securing SAP Business One with high performance, continuous protection, and expert management to ensure operational stability.
• Diagnóstico 360 SAP Business One Comprehensive SAP Business One diagnostic that evaluates gaps, usage levels, risks, and improvement opportunities to help companies maximize their system investment and extract greater value.
• IPSO (Intelligent Process and Strategy Optimization) Business process and strategy optimization consulting workshop that helps organizations define how SAP Business One should operate within their specific processes and strategic objectives.
• Custom Development Services Custom development services including SAP Business One integrations and APIs, electronic invoicing developments for the SAT portal, and bespoke solutions for processes not covered by standard SAP functionality.

Quantifiable outcome

• Reduces order errors by 40-60% for distribution companies
• +9 more outcomes

Named customers12 records

Segments7 records

Ideal customer profiles7 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature10 records

Partnerships

One partnership is on record.

• SAPcoreTechnology or IntegrationSAP certified partner and reseller for SAP Business One in Central America and Caribbean. Provides implementation, customization, migration, and ongoing support services for SAP Business One deployments. Certified add-on solutions including POS, WMS, and Advanced Manufacturing (Beas).

Scale indicators20 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Solvis: Solvis is a Mexico-based SAP partner specializing in SAP Business One, SAP Business ByDesign, and cloud ERP for mid-market companies. It is directly comparable in its focus on SAP B1 implementation, vertical add-ons, and recurring support services for distribution, manufacturing, and retail customers.
• Real Consulting (Senior): Senior (formerly Real Consulting) is one of Brazil's largest ERP and SAP Business One partners, offering implementation, proprietary add-ons, and managed services. It is highly comparable in business model — platform + vertical add-ons + recurring support — to Inforum and represents the dominant regional competitor in Portuguese-speaking Latin America.
• Stratesys: Stratesys is a Spain-based SAP platinum partner with a significant Latin American operation focused on SAP S/4HANA, SAP Business One, and SAP cloud solutions. It competes head-to-head with Inforum on mid-market SAP B1 and cloud ERP engagements in the Spanish-speaking LatAm market.
• Seidor: Seidor is a Spain-headquartered global SAP partner with a particularly large SAP Business One practice across Latin America. It directly competes with Inforum for mid-market SAP B1 implementation, licensing, and proprietary add-on business in overlapping geographies such as Mexico, Central America, and the Caribbean.
• NEORIS: NEORIS is a global digital services firm headquartered in Miami with deep Latin American roots and a substantial SAP practice. It serves many of the same mid-market and enterprise manufacturing, distribution, and retail clients as Inforum and competes for SAP B1 / S/4HANA and related enterprise application work across the region.

Regional players

• Alfa Software: Alfa Software is a Guatemala-based ERP and business software partner serving Central American mid-market companies with on-premise and cloud solutions. It is a direct regional competitor to Inforum in Guatemala and adjacent Central American markets for SMB/mid-market ERP implementations.

Broad incumbents

• T-Systems: T-Systems (Deutsche Telekom) is a global IT services and SAP partner with operations in Mexico and other LatAm markets. It offers broader system integration and managed services than Inforum but overlaps on SAP Business One and SAP cloud ERP implementations for mid-market clients.
• Globant: Globant is a large Latin American-headquartered digital and IT services firm with SAP, cloud, and enterprise application capabilities. While not a SAP B1 specialist, it competes for digital transformation and enterprise application budgets from the same mid-market and enterprise customers that Inforum targets.
• Oracle NetSuite: Oracle NetSuite is a leading cloud-native ERP platform competing directly with SAP Business One for the same growing-company mid-market segment that Inforum serves. While it is a competing platform rather than a partner, it represents the principal cloud-ERP alternative Inforum's customers evaluate and increasingly choose.
• NTT Data (everis): NTT Data, which absorbed everis, is a global IT services and SAP partner with a large Spanish-speaking LatAm practice. It competes with Inforum on larger enterprise and multi-country SAP rollouts but is not specialized in the SMB/mid-market SAP B1 niche.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@Grupo_Inforum
• Facebookfacebook.com/InforumGroup
• LinkedInlinkedin.com/company/inforumgroup
• Instagraminstagram.com/inforum_group

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inforum