What KISSEI COMTEC does

KISSEI COMTEC CO., LTD. is a Japanese IT services and system integration company headquartered in Matsumoto, Nagano Prefecture, founded in 1985 and operating as a member of the Kissei Pharmaceutical group. The company serves manufacturing, pharmaceutical, healthcare, government, and biosignal research customers across Japan through a nationwide office network spanning Matsumoto, Tokyo, Hamamatsu, Hokkaido, Nagoya, Osaka, Kyushu, and Nagano. Its portfolio spans proprietary enterprise software (SmartDiscussion paperless meetings, AxisRead AI-OCR, AxisRobo RPA, AxisIoT IoT, ProAxis production management, KAREN-CORE rental management, eXsiteDesigner form digitization, WELLSearch, and the SleepSign and PAXiS medical/biosignal families), complemented by distribution and implementation partnerships for mcframe manufacturing ERP (Business Engineering), NTT DATA WinActor, OBC Bugyo, RAKUS Rakuraku Seisan, Wing Arc MotionBoard, Atral X-point, Canon IT SuperStream, and AWS services.

The company generates revenue through a mix of subscription SaaS (SmartDiscussion, AxisRobo, AxisIoT, AxisRead), usage-based AI services, professional services for system integration and CRO/clinical-trial data science, hardware sales and rental (ICT equipment, medical devices, biosignal sensors such as HEXOSKIN, NeXus10, MQ-Air2), and long-term implementation engagements for mcframe, PARCKs pharmaceutical systems, and ASTROM. Notable customers include ANA Holdings (SmartDiscussion AI for board meetings), Logitec INA Solutions, Kimica, Hanamal, Sekisui Medical, Miyasaka Gom, Alplus, Marumi Optical, and 700+ organizations using SmartDiscussion with 500+ enterprise/government adopters.

Recent strategic emphasis is on AI feature integration — the SmartDiscussion AI Option (generative AI for summarization, search, and chat) launched June 2026 alongside continued product cadence in biosignal/wellness (SleepSign-Cloud Wellness), IoT (AxisIoT), and manufacturing form digitization (eXsiteDesigner handwritten input). The company is privately held with no funding rounds or acquisitions disclosed and shows a stable, partner-anchored distribution model.

Name

KISSEI COMTEC

Legal name

KISSEI COMTEC CO.,LTD.

Website

https://kicnet.co.jp

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

251–500 employees

Short description

KISSEI COMTEC is a Japanese IT services and system integration firm serving manufacturing, pharmaceutical, healthcare, government, and biosignal research customers with proprietary enterprise software (SmartDiscussion, ProAxis, AxisRead, AxisRobo, AxisIoT) and partner-distributed ERP, RPA, BI, and workflow products across a nationwide Japanese office network.

Ownership category

akta.pro rank

Product category

Enterprise IT Solutions & System Integration

NAICS

Computer Systems Design and Related Services (54151), Scientific Research and Development Services (5417)

SIC

Services-Prepackaged Software (7372), Services-Commercial Physical & Biological Research (8731)

akta.pro primary industry

Data Management, Biostatistics & Statistical Programming FSP (HLAGAOAB)

akta.pro secondary industries

Clinical Trial Supply, Logistics & Vendor Management FSP (HLAGAOAH), OCR, ICR & Intelligent Document Processing (IDP) (BPAAAKAB)

Keywords

• System integration services
• Manufacturing ERP software
• Pharmaceutical IT solutions
• Medical imaging systems
• Biosignal analysis software

Headquarters

HQ city

Matsumoto

HQ country

Japan

HQ region

Asia

Offices9 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Software/SaaS Subscriptions: Subscription-based software services including SmartDiscussion (paperless meeting system), AxisRobo (RPA), AxisIoT (IoT cloud), and other cloud services. Revenue generated through monthly/annual recurring licensing fees with various plan tiers.
2. Usage-Based Services: AI-OCR service AxisRead charges per reading item/usage volume. IoT service AxisIoT charges base package plus per sensor device. These services combine subscription with usage-based consumption.
3. CRO Services: Contract Research Organization services for pharmaceutical development including drug randomization, case registration, data management, statistical analysis, safety information management. Professional services billed by project/engagement.
4. ICT Hardware Rental: Short-term and long-term computer/device rental services for events and business use. Revenue from equipment rental fees with setup, LAN construction, and software installation included. Covers event venues including Tokyo Big Site.
5. System Integration & Implementation: Professional services for system implementation, consulting, requirements definition, and operational support for enterprise customers. Includes mcframe, ProAxis, SuperStream, 楽楽精算, and other enterprise system deployments.
6. Medical Device Sales: Sale of medical devices and systems including biosignal measurement equipment (MQ-Air2 cordless EMG, NeXus10 MARK II, HEXOSKIN wearable sensors, ASTROSKIN), sleep analysis systems, PAXiS medical imaging screening systems.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

KISSEI COMTEC is a Japanese IT services company that delivers enterprise software, system integration, and specialized solutions across manufacturing, pharmaceutical, healthcare, and government sectors. It develops and distributes proprietary software products (ProAxis, SmartDiscussion, AxisRead, AxisRobo, AxisIoT, SleepSign, PAXiS, PARCKs, KAREN-CORE) and resells partner enterprise software (mcframe, SuperStream, Bugyo series, MotionBoard, X-point Cloud). It also provides biosignal/motion analysis systems, medical imaging solutions, ICT equipment rental, data center hosting, and CRO services for pharmaceutical clinical trials.

Product overview

KISSEI COMTEC offers a broad portfolio of IT solutions organized into multiple solution categories: Business Solutions (manufacturing ERP via mcframe and ProAxis, pharmaceutical industry systems PARCKs-SDM/WMS and ASTROM, rental management via KAREN-CORE, form digitization with eXsiteDesigner, paperless meetings with SmartDiscussion, AI-OCR via AxisRead, RPA via AxisRobo, IoT via AxisIoT, BI dashboards, cloud services, and AWS support), Medical/Healthcare Solutions (PAXiS medical imaging and screening systems, TrinityCare series), Biosignal and Motion Analysis Solutions (sleep management SleepSign family, 3D motion analysis KinemaTracer/MAC3D, gait analysis RehaGait, cognitive training RehaCom, wearable sensors HEXOSKIN/ASTROSKIN, posture measurement ShiseiCam), Data Center and Infrastructure Services, ICT Rental Services, and Data Science Center (CRO services for clinical trials). The company acts as both a developer of proprietary products (ProAxis, KAREN-CORE, eXsiteDesigner, AxisRead, AxisRobo, AxisIoT, SmartDiscussion, WELLSearch, SleepSign family, PAXiS family) and a distributor/reseller of third-party enterprise software (mcframe, SuperStream, Bugyo series, MotionBoard, Rakuraku Seisan, X-point Cloud).

Differentiator

Problem solved

Functional benefit

Brands

• SmartDiscussion: Paperless meeting system enabling paperless conference operations, smooth meeting management, and efficient document sharing
• ProAxis
• mcframe
• PARCKs
• AxisIoT
• AxisRobo
• AxisRead
• SleepSign
• KAREN-CORE
• eXsiteDesigner
• KinemaTracer

Products and services

• mcframe Japanese domestic production, sales, and cost management ERP package for manufacturing, supporting both process and assembly industries. Implemented by KISSEI COMTEC with 16 mcframe Awards (2007-2025).
• ProAxis Self-developed enterprise production management and accounts receivable/debt system for manufacturing. Handles mass production, make-to-order, and hybrid models. Includes BOM management, green procurement support, and GHG emissions tracking (Scope 1/2/3). Approximately 130 customizable functions.
• SmartDiscussion Paperless meeting system for digitizing meeting materials and enabling efficient meeting operations, document sharing, and viewing. Adopted by 500+ enterprises and government offices. Offers cloud service, on-premises, and LGWAN-ASP deployment options with an add-on generative AI option for document search, summarization, and chat.
• AxisRead Cloud-based AI-OCR service that reads handwritten documents and forms with a 96.71% recognition rate on 20,000+ character trials. No initial setup cost, integrates with AxisRobo for automated data input workflows.
• AxisRobo Subscription-based RPA service powered by WinActor with 365-day support (9:00-21:00). Japanese GUI, mouse-based easy editing. Integrates with AxisRead for end-to-end paper-to-system automation. 4,000+ WinActor installations in Japan.
• AxisIoT IoT cloud service for factory equipment monitoring featuring wireless sensors, andon/gantt visualization, temperature-humidity monitoring, LINE WORKS notifications, AI image recognition for signal tower monitoring (up to 10 towers within 10m), and anomaly video playback. Base 35,000 JPY/month with sensors from 2,000 JPY/month.
• PARCKs-SDM Pharmaceutical industry-focused sales management system with JD-NET standard compliance and extensive pharmaceutical sales management functions for drug distribution.
• PARCKs-WMS Pharmaceutical industry warehouse management system with functions to prevent shipping errors and operational mistakes in pharmaceutical distribution.
• ASTROM Pharmaceutical industry-focused production management system with pre-validated standard functions for regulatory compliance (GCP/GVP/GPSP).
• KAREN-CORE Web-based rental business sales and inventory management system. Manages all contract information centrally for rental industry operations.
• eXsiteDesigner Form digitization system that converts Excel-based checklists and survey forms into web applications with simple settings. Supports handwritten input for on-site data capture, graph viewing, and functions as a lightweight web application.
• WELLSearch In-house developed generic search software that enables database queries, list views, and Excel exports from designated conditions, facilitating data utilization.
• ChoiceGiftSupportSystem Catalog gift business management system developed in-house to handle catalog gift industry-specific operations not covered by standard sales management systems.
• MotionBoard Domestic BI dashboard software distributed by KISSEI COMTEC. Over 2,000 customer implementations. Provides flexible response to detailed needs of management and field staff.
• SuperStream-NX Mid-market integrated accounting and HR business software distributed and supported by KISSEI COMTEC for over 25 years.
• Bugyo Series ERP package with 720,000 customer implementations and top market share/satisfaction in Japan. Distributed by KISSEI COMTEC with extensive add-on software compatibility.
• Rakuraku Seisan (楽楽精算) Cloud-based expense management system with 12,000 customer implementations, Japan's No.1 expense claim service. KISSEI COMTEC provides implementation and post-launch support including integration with accounting systems.
• X-point Cloud Workflow software with 5,000+ cumulative implementations and No.1 market share/satisfaction in Japan. Supports electronic application and approval workflows with paper-like operation.
• SS1 IT asset management software for PC and license management. Features rich functionality and Excel-like operation.
• PAXiS-Pro Screening Total health screening image reading support system. Specialized for health examinations to improve reading accuracy and operational efficiency.
• PAXiS-R Simplified radiology department reception system for medical imaging workflow.
• PAXiS-Collabo Regional collaboration system for medical information sharing between healthcare facilities.
• TrinityCare Series Medical and nursing care solution series for integrated healthcare workflows.
• SleepSign Series Comprehensive sleep analysis solutions including SleepSign-Lite, SleepSign-Lab (EEG for humans/animals), SleepSign-Cloud for Act, SleepSignAct, SleepSign-home (personal sleep measurement), and SleepSignRecorder.
• KinemaTracer Three-dimensional motion analysis system available in medical device and non-medical device versions. Also available for animal use (KinemaTracer for Animal). Used for gait analysis and movement research.
• MAC3D System Real-time 3D motion analysis system for advanced motion capture and analysis for gait and motion research.
• RehaGait Simplified gait analysis system for rehabilitation assessment in healthcare facilities and hospitals.
• RehaCom Higher brain cognitive function training system for rehabilitation of cognitive functions in rehabilitation facilities and hospitals.
• HEXOSKIN Wearable ECG, respiratory, and accelerometer sensor for continuous physiological monitoring for research applications.
• ASTROSKIN Wearable multi-biosensor for comprehensive physiological data collection for human and research applications.
• MQ-Air2 Wireless electromyograph (cordless EMG) for muscle activity measurement.
• NeXus10 MARK II Multi-sensor physiological measurement system for comprehensive biosignal recording for research applications.
• ShiseiCam Posture measurement system using camera-based analysis.
• KineAnalyzer Data integration analysis program for combined biosignal, motion, and video data analysis.
• Data Center Services Data center services for enterprise infrastructure hosting and operations, including BCP measures.
• ICT Rental Solutions IT equipment rental service starting from 1-day rentals with same-day delivery available. Covers PCs, servers, network setup, and event venue network construction including Tokyo Big Site.
• AWS Comprehensive Support Services AWS construction, migration, and operations support services. Comprehensive AWS system construction and management for enterprise customers.
• Data Science Center (CRO Services) Contract research organization services for pharmaceutical development including drug randomization, case registration, physician-led trial support, safety information management, data management, and statistical analysis.

Quantifiable outcome

• SmartDiscussion adopted by 700+ organizations and 500+ enterprises/government agencies
• +4 more outcomes

Named customers12 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability8 records

Feature8 records

Partnerships

Ten partnerships are on record, tiered core and major.

• ビジネスエンジニアリング株式会社 (Business Engineering Corporation)coreTechnology or IntegrationExclusive business partnership for mcframe - Japan's leading manufacturing ERP/production management package. KISSEI COMTEC has been a business partner since 1999 with 16 mcframe Awards (2007-2025). Distributes and implements mcframe production management, sales management, and cost management systems with extensive track record in both process and assembly manufacturing. MCCP certified professionals (11 production, 4 sales, 2 cost, 5 engineers).
• 株式会社NTTデータ (NTT DATA Corporation)coreTechnology or IntegrationDistribution partnership for WinActor RPA software (4,000+ Japanese installations) as AxisRobo subscription service, and AI-OCR technology for AxisRead (96.71% recognition rate). NTT DATA's WinActor is Japan's No.1 RPA software. Both products are offered as subscription services by KISSEI COMTEC with local support.
• 株式会社オービックビジネスコンサルタント (OBC)majorTechnology or IntegrationDistribution partnership for 奉行シリーズ (Bugyo series) - Japan's top accounting/HR package with 720,000 company installations. KISSEI COMTEC provides implementation and support for Bugyo series as part of its business solutions portfolio.
• 株式会社ラクス (RAKUS Corporation)majorTechnology or IntegrationDistribution partnership for 楽楽精算 (RakuRaku Expense) - Japan's No.1 expense management cloud service with 12,000 company installations. KISSEI COMTEC provides implementation services including requirements definition, screen customization, configuration, education, and post-launch support.
• ウイングアーク１ｓｔ株式会社 (Wing Arc 1st Corporation)majorTechnology or IntegrationDistribution partnership for MotionBoard BI dashboard - Japanese BI software with 2,000+ company installations. KISSEI COMTEC provides MotionBoard as part of its DX solutions, offering both sales and implementation support.
• 株式会社エイトレッド (Atral Corporation)majorTechnology or IntegrationDistribution partnership for X-point Cloud - Japan's No.1 workflow software with 5,000+ company installations and top satisfaction ratings. KISSEI COMTEC offers X-point Cloud as part of its business solutions portfolio.
• キヤノンITソリューションズ株式会社 (Canon IT Solutions)majorTechnology or IntegrationDistribution partnership for SuperStream-NX - mid-enterprise integrated accounting and HR system. KISSEI COMTEC has provided SuperStream for over 25 years, offering implementation and integration services.
• 株式会社リハ・システム (Reha Systems)coreTechnology or IntegrationDistribution of RehaCom higher brain cognitive function training system and RehaGait simple gait analysis system for rehabilitation facilities and hospitals. Part of KISSEI COMTEC's biosignal/human solutions portfolio for healthcare institutions.
• Kissei Pharmaceutical Co., Ltd. (キッセイ薬品工業株式会社)coreStrategic or Co-development PartnerParent company and core pharmaceutical customer. Kissei Pharmaceutical's pharmaceutical manufacturing expertise has been the foundation for KISSEI COMTEC's pharmaceutical industry solutions (PARCKs, ASTROM, etc.) and CRO services. The company leverages experience cultivated through supporting its parent company's IT needs.
• Amazon Web Services (AWS)majorTechnology or IntegrationAWS comprehensive support services for cloud construction, migration, and operations. Part of KISSEI COMTEC's infrastructure solutions. Also offers AxisBase-IoT AWS-based IoT template for customer IoT services.

Scale indicators9 records

Recent moves7 records

Expansion highlights3 records

Direct peers

• EPS Holdings, Inc. Japanese CRO offering clinical trial support, data management, and pharmaceutical development services. Closely comparable to KISSEI COMTEC's CRO offerings for Japanese pharma clients.
• Future Corporation: Japanese IT consulting and system integrator with significant manufacturing and enterprise vertical focus. Closely mirrors KISSEI COMTEC's mid-market manufacturing ERP and DX consulting profile.
• Otsuka Corporation: Japanese IT services and solution provider focused on SMB and mid-enterprise customers with strong distribution and SI capabilities. Comparable to KISSEI COMTEC's enterprise distribution and implementation business.
• Information Services International-Dentsu (ISID): Japanese IT services firm with deep manufacturing vertical expertise, including production management and industrial solutions. Comparable to KISSEI COMTEC's mcframe/ProAxis implementation and consulting business.
• SCSK Corporation: Major Japanese IT services company with a strong manufacturing-vertical system integration business. Directly comparable to KISSEI COMTEC's manufacturing ERP and SI operations across Japanese enterprise customers.
• Nihon Unisys, Ltd. Established Japanese system integrator serving enterprise and public-sector customers across multiple verticals. Comparable to KISSEI COMTEC's SI and software distribution portfolio.
• AI inside Inc. Japanese AI-OCR and document processing platform company with a multi-vertical SaaS go-to-market. Directly comparable to KISSEI COMTEC's AxisRead AI-OCR business.
• CMIC Holdings Co., Ltd. Japan's largest CRO providing clinical trial data management, biostatistics, and pharmaceutical development services. Directly comparable to KISSEI COMTEC's Data Science Center CRO franchise.
• NS Solutions Corporation: Manufacturing-focused IT services subsidiary of Nippon Steel, providing production management, ERP, and DX solutions to Japanese industrial customers. Directly comparable to KISSEI COMTEC's manufacturing ERP and ProAxis offerings.

Broad incumbents

• NTT DATA Corporation: Largest Japanese IT services company and KISSEI COMTEC's distribution partner for WinActor/AxisRobo. Overlaps broadly with KISSEI COMTEC's enterprise SI, RPA, and cloud services as a much larger incumbent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about KISSEI COMTEC