CyberMetrics
CyberMetrics Corporation, founded 1989 and headquartered in Phoenix, Arizona, develops GAGEtrak calibration management software for manufacturing and quality teams managing gages, calibrations, and regulatory compliance across FDA-, ISO-, and aerospace-regulated facilities worldwide.
- Company typePrivate
- Founded1989
- HeadquartersPhoenix, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What CyberMetrics does
CyberMetrics Corporation is a privately held software vendor founded in 1989 and headquartered in Phoenix, Arizona, that develops and sells GAGEtrak, a calibration management software platform used to manage measurement and test equipment, schedule calibrations, generate calibration certificates and bar-coded labels, perform Gage R&R and other Measurement Systems Analysis (MSA) studies, and maintain compliance with FDA 21 CFR Part 11, ISO 9001, IATF 16949, ISO 13485, ISO/IEC 17025, AS9100, and AS13100. The product is offered in two editions — GAGEtrak Pro for comprehensive calibration lifecycle management and GAGEtrak Lite for budget-oriented programs transitioning from spreadsheets — with an expanding module set that includes the FDA Compliance Manager, MQTT Broker, Web API Server, Info Center (reporting), Crib (gage inventory), CyberSensor (environmental monitoring), CalPro (procedure database), and Brother label printers.
The platform is built on Microsoft .NET 6 and supports SQLite, Microsoft SQL Server (on-premises and Azure SQL), PostgreSQL, and AWS (EC2, RDS) deployments, with REST API and MQTT publish/subscribe interfaces for integration into enterprise quality, manufacturing, and IIoT environments. CyberMetrics monetizes through a mix of perpetual and subscription licenses (node-locked or concurrent), annual maintenance agreements with up to 15 years of support coverage, professional services for onboarding (Launchpad), and a structured training curriculum (CyberMetrics University), selling via a direct enterprise field sales motion, a toll-free call center, regional wholly-owned subsidiaries in Mexico and Brazil, and authorized distributors in India and the Pacific Rim/Asia. Its installed base spans "many thousands of facilities worldwide" and includes named customers such as Bosch (29 facilities), Halliburton (62 locations), Alcoa (30+ facilities), Thales, Magellan Aerospace, Pilkington, AngioDynamics, and Aisin.
CyberMetrics firmographics
Firmographics- Name
- CyberMetrics
- Legal name
- CyberMetrics Corporation
- Website
- https://gagetrak.com
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- CyberMetrics Corporation, founded 1989 and headquartered in Phoenix, Arizona, develops GAGEtrak calibration management software for manufacturing and quality teams managing gages, calibrations, and regulatory compliance across FDA-, ISO-, and aerospace-regulated facilities worldwide.
- Ownership category
- akta.pro rank
CyberMetrics industry classification
Industry- Product category
- Calibration Management Software
- NAICS
- Testing Laboratories and Services (54138), Other Measuring and Controlling Device Manufacturing (334519), Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (3345), Custom Computer Programming Services (541511)
- SIC
- Industrial Instruments For Measurement, Display, And Control (3823), Measuring & Controlling Devices, Nec (3829), Services-Testing Laboratories (8734)
- akta.pro primary industry
- Metrology, Calibration & Testing Equipment (Balances, pH/DO, Standards) (HLAGAIAL)
- akta.pro secondary industries
- Calibration Services & Standards (Calibration labs, reference standards, traceability services) (IMAGAFAH), Test & Measurement Equipment (Oscilloscopes, DAQ, signal analyzers, calibration benches) (IMAGAFAC)
Keywords
Where CyberMetrics is headquartered
LocationHeadquarters
- HQ city
- Phoenix
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CyberMetrics business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Licenses (Perpetual): Traditional software purchase with one upfront price for unrestricted license ownership. Available with node-locked or concurrent seats.
- Software Licenses (Subscription): 12 or 24-month renewable subscription periods with immediate access to software updates. Ideal for limited budgets. Available with node-locked or concurrent seats.
- Implementation Services: Launchpad onboarding services including assessment, installation, data migration, training, and post-launch guidance with dedicated Client Success Manager
- Training Services: Various training formats including web training suites, corporate web training, on-site training, and self-paced training through CyberMetrics University
- Maintenance Agreements: Annual maintenance agreements providing technical support, program updates, and discounts on upgrades. Includes up to 10 years mainstream support plus 5 years extended support.
- Product Add-ons: Additional products including Label Printers, CyberSensor, CalPro procedures database, FDA Compliance Manager, Crib module, MQTT Broker, Web API Server, and Info Center
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | Perpetual License - Node-locked Seat |
| One time/ perpetual license | Multi-year contract | Perpetual License - Concurrent Seat |
| Subscription | Multi-year contract | Subscription License - 12 or 24-month term |
| Subscription | Monthly | Self-paced Training Subscription |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels9 records
CyberMetrics product offering
Product offeringCore offering
CyberMetrics develops and sells GAGEtrak, a calibration management software platform available in two editions (Pro and Lite) that helps organizations manage measurement and test equipment, schedule calibrations, generate certificates and bar-coded labels, perform Gage R&R analysis, and comply with quality standards such as FDA 21 CFR Part 11, ISO 9001, IATF 16949, ISO 13485, ISO/IEC 17025, AS9100, and AS13100. The company also offers supporting add-on modules (FDA Compliance Manager, MQTT Broker, Web API Server, Crib, Info Center, CalPro, CyberSensor, Label Printer) and professional services including Launchpad onboarding and training.
Product overview
CyberMetrics offers GAGEtrak, a calibration management software solution available in two editions: GAGEtrak Pro (comprehensive) and GAGEtrak Lite (simplified). The core software manages gages, calibrations, procedures, scheduling, and compliance with quality standards. Supporting add-on modules extend functionality including Info Center (reporting), Crib (inventory management), CalPro (procedures database), CyberSensor (environmental monitoring), Calibration Label Printer (hardware), FDA Compliance Manager (regulatory), Web API Server (integration), and MQTT Broker (IIoT messaging). The company also provides implementation services (Launchpad Onboarding) and training programs. The product is built on Microsoft .Net technology stack and supports SQL Server, PostgreSQL, and Azure SQL databases.
Differentiator
Problem solved
Functional benefit
Brands
- GAGEtrak Pro: Comprehensive calibration management software with complete gage life cycle tracking, MSA analysis, crib management, and IIoT support (MQTT and REST API).
- GAGEtrak Lite
- GAGEtrak Crib
- GAGEtrak Info Center
- CyberSensor
- CalPro
- FDA Compliance Manager
- GAGEtrak MQTT Broker
- GAGEtrak Web API Server
- Calibration Label Printer
Products and services
- GAGEtrak Pro Comprehensive calibration management software with complete gage life cycle tracking, MSA (Measurement Systems Analysis), crib management, flexible calendar scheduling, IIoT support (MQTT and REST API), and electronic calibration signatures. Built on Microsoft .NET 6 for enterprise customers managing large gage populations and requiring strict quality system compliance.
- GAGEtrak Lite Simplified, budget-priced calibration management software providing effective gage, calibration and procedure management, streamlined reporting, and touchscreen-friendly interface. Designed for smaller organizations transitioning from spreadsheets to a dedicated calibration tool.
- FDA Compliance Manager Software module and onsite validation services ensuring FDA 21 CFR Part 11 compliance for electronic records, electronic signatures, audit trails, security features, and step-by-step software validation guidance for FDA-regulated manufacturers.
- Info Center On-demand reporting utility that connects to the GAGEtrak database to provide read-only access to live data and reports for users who do not need full GAGEtrak access.
- GAGEtrak Crib Standalone crib management tool for gage and tool crib operators, supporting two-step transactional or single-step routing models for gage transfers with configurable routing rules.
- CalPro Procedures Step-by-step calibration procedure database for import into GAGEtrak or use as a library of work instructions for inclusion in a Quality Manual.
- CyberSensor USB-connected temperature and humidity sensor that automatically populates the Temperature and Humidity fields in calibration records when calibrations are passed.
- Calibration Label Printer Brother PT-P900WC (desktop) or PT-P950NW (network) label printer producing durable, bar-coded calibration labels directly from GAGEtrak software using harsh-environment laminated labels.
- Web API Server RESTful API integration tool with Identity Provider application that enables GAGEtrak to communicate critical data with other applications in the quality ecosystem.
- MQTT Broker Companion MQTT broker product that processes and routes MQTT messages between GAGEtrak publishers and subscribers across distributed IIoT environments.
- Launchpad Onboarding Dynamic onboarding services package providing a dedicated Client Success Manager who guides customers through assessment, installation, data migration, training, and post-launch support for GAGEtrak implementations.
- GAGEtrak Training Training services for GAGEtrak users delivered via web training, corporate web training, on-site training, and self-paced training through CyberMetrics University learning management system.
Quantifiable outcome
- GAGEtrak pays for itself ten-fold every year
- +3 more outcomes
Companies that use CyberMetrics
Customer profileNamed customers13 records
Segments5 records
Ideal customer profiles4 records
CyberMetrics technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature9 records
CyberMetrics partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered regional and core.
- CyberMetrics México S de RL de CVregionalRegional authorized distributor for Mexico and Latin America, handling sales, support, and customer relationships in the region.
- Keshrup Systems Pvt. Ltd.regionalRegional authorized distributor for India, managing sales and customer support operations.
- MQX AsiaregionalRegional authorized distributor for Pacific Rim and Asia markets.
- CyberMetrics Brasil LimitadaregionalRegional authorized distributor for Brazil, handling sales and customer support in the Brazilian market.
- MicrosoftcoreGAGEtrak built on Microsoft .NET technology stack; supports Microsoft SQL Server and Azure SQL databases; utilizes Microsoft Graph API for email integration with Office 365.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
CyberMetrics competitors and assessment
Company assessmentBroad incumbents
- Fluke Calibration: Fluke Calibration (Fortive) provides calibration instruments, standards, and software across electrical, temperature, pressure, and flow disciplines. Comparable as it sells into the same calibration management workflow that GAGEtrak software supports, but as a hardware-led incumbent.
- Beamex: Beamex is a Finnish provider of calibration instruments (handheld calibrators, bench calibrators) and calibration management software (CMX), serving process industries globally. Comparable because it offers integrated calibration hardware + software; broader portfolio than pure-play software like GAGEtrak.
- MasterControl: MasterControl offers a QMS suite for life sciences and regulated manufacturers that includes calibration and asset management capabilities. Comparable FDA-regulated customer overlap with GAGEtrak but operates as a larger, broader quality platform incumbent.
- EtQ Reliance (EtQ): EtQ provides a broad QMS platform (Reliance) used in life sciences, manufacturing, and aerospace with calibration tracking as one module. Comparable regulatory/compliance buyer overlap with GAGEtrak, but EtQ operates at a broader QMS scope.
Direct peers
- Quasset: Quasset is a UK-based vendor of calibration management software serving aerospace, defense, and regulated manufacturers. Directly comparable product functionality (gage management, calibration scheduling, traceability, ISO 9001 / ISO 17025 compliance) and customer profile.
- IndySoft: IndySoft develops calibration and asset management software (CMMS/EAM) for highly regulated industries including aerospace, defense, and life sciences. Directly comparable to GAGEtrak in functionality (gage management, calibration scheduling, compliance reporting) and target customer profile.
- Blue Mountain Quality Resources: Blue Mountain provides asset management, calibration, and maintenance software (RAM, TrueNet) for life sciences and regulated manufacturers. Closely comparable to GAGEtrak in calibration management scope, regulatory focus, and enterprise mid-market customer base.
- Asset Guardian Solutions: Asset Guardian offers calibration management software emphasizing regulatory compliance (FDA, ISO) and integration with ERP systems. Direct competitor to GAGEtrak in calibration software for manufacturing and life sciences verticals.
Others
- Trescal: Trescal is a global calibration services provider operating 200+ laboratories. Adjacent rather than direct competitor; the company's calibration services interact with calibration management software (GAGEtrak / competitors) used by their customers' quality teams.
Emerging players
- Qualoupe: Qualoupe (formerly BSG) provides cloud-based calibration and asset management software for manufacturing and life sciences. Comparable calibration-management functionality to GAGEtrak but with a newer cloud-native architecture positioning it as an emerging SaaS alternative.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
CyberMetrics social profiles
Digital presenceCyberMetrics compliance and trust
Trust signalCompliance9 records
CyberMetrics financial estimates
Financial estimateRevenue estimate
Valuation estimate
CyberMetrics leadership team
Management profileNumber of profiles
Profiles4 records
CyberMetrics subsidiaries and ownership
Company hierarchySubsidiaries2 records
CyberMetrics funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CyberMetrics M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CyberMetrics
What does CyberMetrics do?
CyberMetrics develops and sells GAGEtrak, a calibration management software platform available in two editions (Pro and Lite) that helps organizations manage measurement and test equipment, schedule calibrations, generate certificates and bar-coded labels, perform Gage R&R analysis, and comply with quality standards such as FDA 21 CFR Part 11, ISO 9001, IATF 16949, ISO 13485, ISO/IEC 17025, AS9100, and AS13100. The company also offers supporting add-on modules (FDA Compliance Manager, MQTT Broker, Web API Server, Crib, Info Center, CalPro, CyberSensor, Label Printer) and professional services including Launchpad onboarding and training.
Is CyberMetrics a public or private company?
CyberMetrics is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CyberMetrics founded?
CyberMetrics was founded in 1989. It employs 11 to 50 people.
Where is CyberMetrics based?
CyberMetrics is headquartered in Phoenix, United States, in the North America region.
How does CyberMetrics make money?
Six revenue lines are on record. Software Licenses (Perpetual) is the primary driver. The others are software Licenses (Subscription), implementation Services, training Services, maintenance Agreements and product Add-ons.
Who are CyberMetrics's main competitors?
Broad incumbents on record are Fluke Calibration, Beamex, MasterControl and EtQ Reliance (EtQ). Direct peers are Quasset, IndySoft, Blue Mountain Quality Resources and Asset Guardian Solutions. Trescal is listed as an others. Qualoupe is listed as an emerging player.
Does CyberMetrics have an API?
Yes. The GAGEtrak Web API Server is a RESTful API that enables GAGEtrak Pro or Lite core applications to seamlessly communicate critical data with other applications in the quality ecosystem. Once installed and configured, the Web API Server and Identity Provider applications help developers and administrators process and manage data flows between GAGEtrak and integrated applications. Developer documentation is at gagetrak.com/wp-content/uploads/GAGEtrak_Web_API_Server_Intro_Guide.pdf.
What industry is CyberMetrics in?
CyberMetrics's product category is Calibration Management Software. Its primary akta.pro industry code is HLAGAIAL, Metrology, Calibration & Testing Equipment (Balances, pH/DO, Standards), with a secondary code of IMAGAFAH, Calibration Services & Standards (Calibration labs, reference standards, traceability services). Its NAICS code is 54138 and its SIC code is 3823.