Brooke Hancock Family Resource Network

What Brooke Hancock Family Resource Network does

Brooke Hancock Family Resource Network (BHFRN) is a West Virginia-incorporated nonprofit community organization founded in 1995, headquartered in Weirton and serving families, youth, and individuals with disabilities across Brooke and Hancock counties in the state's Northern Panhandle. The organization operates an 18-program portfolio spanning family support centers, food pantries, substance abuse prevention, juvenile diversion (Teen Court), disability inclusion, early childhood home visiting (Parents as Teachers, Help Me Grow), free tax preparation (VITA), and coordinated entry for housing services. Approximately 22 team members are listed on the organization website, organized into program-specific Directors, Case Managers, Coordinators, Outreach Liaisons, and Navigators, with Janna Gordon serving as Executive Director.

BHFRN's operational model is service-delivery rather than technology-driven. Its core infrastructure consists of three physical offices (Weirton headquarters, Chester, Wellsburg) functioning as walk-in service points for food distribution and case management. The technology footprint is limited to a website, downloadable resource manuals, a Facebook page, and digital donation platforms (PayPal, Square). There is no proprietary software, API, mobile application, or data product.

The organization's revenue model is a hybrid of monetary and in-kind donations, community fundraising events (golf scrambles, car shows, quarter auctions, 5K walk/runs, online raffles, holiday programs), and government and institutional grants. Services are provided free of charge to community members. Strategic partnerships with the WV Department of Health and Human Resources, Northwood Health Systems, Brooke County Health Department, West Virginia State University (Healthy Grandfamilies), and Lee Day Report Center anchor its referral and program delivery network.

Name

Brooke Hancock Family Resource Network

Legal name

Brooke Hancock Family Resource Network, Inc.

Website

https://brookehancockfrn.org

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

1–10 employees

Short description

Brooke Hancock Family Resource Network is a Weirton, West Virginia-based nonprofit that delivers an 18-program portfolio of family support, food security, prevention, disability inclusion, and early childhood services to residents of Brooke and Hancock counties through three physical offices and community partnerships.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Other Individual and Family Services (62419), Community Food Services (624210), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family Resource Centers & Wraparound Support Services (EDACALAH)

akta.pro secondary industries

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Youth Mental Health, Counseling & Wellbeing (Education-Linked) Nonprofits (BPAGADAK), Family Literacy (Parent/Child & Intergenerational) (EDAAAAAE)

Keywords

• Community social services
• Family support programs
• Food pantry assistance
• Prevention education
• Nonprofit family services

Headquarters

HQ city

Weirton

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations and Fundraising: BHFRN operates as a nonprofit organization that relies on monetary donations from the community and various fundraising activities including golf scrambles, car shows, quarter auctions, 5K runs, and online raffles. Donations can be directed to specific programs or the general BHFRN fund.
2. Grants and Program Funding: The organization receives funding through various grants and partnerships with government agencies and educational institutions to support their family resource programs and services.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

Brooke Hancock Family Resource Network is a community-based nonprofit that operates a family resource hub serving residents of Brooke and Hancock counties in the West Virginia Northern Panhandle. Its core offerings include food pantry assistance, family support and case management, prevention education programming, and coordination of community resources for individuals and families facing crisis or hardship. All services are provided free of charge to local residents, funded primarily through donations, grants, and fundraising events.

Product overview

Brooke Hancock Family Resource Network is a community-based nonprofit organization offering a portfolio of 18 distinct social service programs focused on family support, food security, prevention services, disability inclusion, and community assistance. The core Family Resource Network program serves as the central hub, coordinating access to Family Support Centers, resource navigation, and coordinated entry systems. Additional programs include food security services (Food Security Team, Holiday Helpers), prevention services (Prevention Department, Partners in Prevention, Teen Court), disability services (Coalition for Disability Inclusion, Inclusion Circle Activity Group), early childhood programs (Help Me Grow, Parents as Teachers), and utility assistance (VITA Tax Prep). The organization operates multiple satellite offices across Brooke and Hancock counties in West Virginia.

Differentiator

Problem solved

Functional benefit

Products and services

• Food Pantry Assistance

Named customers4 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and moderate.

• WV DHHR (West Virginia Department of Health and Human Resources)coreStrategic or Co-development PartnerWV DHHR is represented on the BHFRN Board of Directors through Mark Paree. The organization coordinates with DHHR for family and community support services, including child protective services referrals.
• Northwood Health SystemscoreStrategic or Co-development PartnerNorthwood Health Systems is represented on the BHFRN Board of Directors through Rachel Tretow. They provide mental health and addiction services, including 24/7 crisis services, in the community.
• Brooke County Health DepartmentcoreStrategic or Co-development PartnerBrooke County Health Department is represented on the BHFRN Board of Directors through April Eltringham, supporting public health initiatives in the community.
• WVSU Healthy GrandfamiliescoreStrategic or Co-development PartnerWest Virginia State University (WVSU) Healthy Grandfamilies program works with BHFRN navigators in Brooke, Hancock, and Marshall counties to support grandfamilies raising grandchildren.
• Lee Day Report CentermoderateStrategic or Co-development PartnerLee Day Report Center is represented by Carole Scheerbaum as Chair of the BHFRN Board, providing community representation from the Lee Day Report Center.

Scale indicators1 record

Recent moves5 records

Expansion highlights5 records

Regional players

• United Way of the Upper Ohio Valley: A regional United Way affiliate covering the Upper Ohio Valley including Brooke and Hancock counties, funding and convening family-support nonprofits with overlapping mission and donor relationships to BHFRN.

Direct peers

• Ohio County Family Resource Network: Ohio County's Family Resource Network in West Virginia's Northern Panhandle, providing the same model of family support centers, food pantries, and community resource coordination that BHFRN offers in adjacent Brooke and Hancock counties.
• Northwood Health Systems: A Northern Panhandle behavioral health provider with board representation on BHFRN, offering overlapping mental health, addiction, and family support services in the same geographic catchment.
• Salvation Army Weirton Corps: The local Salvation Army branch serving the same Northern Panhandle communities as BHFRN, providing comparable emergency assistance, food security, and family support services through a similar donation-funded model.
• Marshall County Family Resource Network: Another Northern Panhandle West Virginia Family Resource Network already collaborating with BHFRN through the WVSU Healthy Grandfamilies program, offering the same multi-program family support service model in a neighboring county.
• CHANGE, Inc. A West Virginia community action agency serving the Northern Panhandle with family support, food security, and community development programs analogous to BHFRN's service portfolio.

Broad incumbents

• West Virginia Department of Health and Human Resources: The state agency that funds many BHFRN programs through grants and is itself a service provider; a strategic partner but also a potential alternative provider for some services BHFRN delivers.
• Catholic Charities West Virginia: A statewide faith-based nonprofit providing family support, food assistance, and disaster relief services across West Virginia, with overlapping programs and a comparable nonprofit operating model to BHFRN.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/bhfrn
• Xx.com/network_bhfrn

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Brooke Hancock Family Resource Network