One View Communications

What One View Communications does

One View Communications is a privately held telecommunications service provider headquartered in Mentor, Ohio (Cleveland metropolitan area) that sells integrated voice and data solutions to small and medium-sized businesses across the United States, with the operational capacity to scale to organizations of 5 to 10,000 seats. The portfolio is built around a VoIP-based unified communications stack that includes Cloud PBX, Hosted IP PBX, SIP Trunking, and a Hosted Contact Center, complemented on the data side by Fiber Internet Services, Dedicated Internet Access (5 Mbps to 10 Gbps), MPLS networking, and Structured Cabling, with an SD-WAN add-on layered on top through partnerships with WAN Dynamics, VeloCloud, Big Leaf Networks, and Talari Networks.

Under the hood, One View does not develop proprietary core technology; instead it executes a 'Best of Breed' vendor-aggregation strategy, reselling and managing third-party carrier and platform technology under its own service wrapper. A native mobile calling application for iOS and Android extends the hosted PBX to mobile endpoints. The company offers no public APIs, SDKs, or AI/ML features, and positions itself as a single point of contact that absorbs the complexity of integrating multiple voice, video, data, and device technologies for the customer.

The business model is overwhelmingly subscription/recurring across voice, internet, MPLS, and SIP services, with structured cabling as a one-time installation revenue stream. Pricing is custom and quote-based rather than publicly listed, and customer acquisition runs through a consultative direct-sales motion (phone, email, and a 'Request a Quote' form) supplemented by website content, a Twitter/X feed, and customer testimonials that include Pratt & Whitney Canada (via DPHM Solutions), Metal Seal Precision, the Free Medical Clinic of Greater Cleveland, North Coast Community Homes, and Project and Construction Services. The company is led by CEO Vanessa Carter, has no disclosed institutional funding, no parent company, and no publicly available revenue, headcount, or founding-date information.

Name

One View Communications

Legal name

One View Communications

Website

https://oneviewcommunications.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

One View Communications is a privately held, Mentor, Ohio-based telecom agent that sells VoIP unified communications, cloud PBX, SIP trunking, contact center, fiber internet, MPLS, and SD-WAN services to small and medium-sized businesses across the United States under a 'Best of Breed' multi-vendor aggregation model.

Ownership category

akta.pro rank

Product category

Business Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Telecommunications (517)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro industry

PRIMARYHDAIAHAB

Cloud PBX & Hosted Telephony

Hardware, Technology & Telecom/Telecommunications & Network Services/Unified Communications & Voice Services (VoIP, UCaaS)

SECONDARYHDAIABAI

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband)

Hardware, Technology & Telecom/Telecommunications & Network Services/Fixed-Line Telecommunications (Voice & Broadband)

Keywords

• Hosted VoIP services
• Unified communications
• Cloud PBX systems
• SIP trunking
• Business telecom services

Headquarters

HQ city

Solon

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Hosted Voice and Unified Communications: Subscription-based hosted voice and unified communications services including Cloud PBX, Hosted IP PBX, and unified communications solutions. Services are provisioned and managed by One View's team of experts.
2. SIP Trunking Services: SIP trunk services providing IP phone service with free local calling, 911 emergency service, and toll free services. Revenue is generated through per-trunk or usage-based pricing.
3. Fiber Internet and Dedicated Internet Access: High-speed fiber internet access and dedicated internet access services with guaranteed connectivity. Includes scalable bandwidth options up to 10 Gbps with Service Level Agreements.
4. MPLS Network Services: Multi Protocol Label Switching services for multi-site businesses providing stable and secure communications between locations with QoS prioritization.
5. Structured Cabling: Voice, data, and fiber optic cabling installation services for new or upgraded LAN/WLAN implementations.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

One View Communications is a managed telecom service provider that delivers hosted voice and unified communications solutions, including Cloud PBX, Hosted IP PBX, SIP Trunking, and Hosted Contact Center, alongside data services such as Fiber Internet, Dedicated Internet Access, MPLS networking, Structured Cabling, and SD-WAN. The company designs and manages these solutions for business clients using a Best of Breed multi-vendor approach, serving organizations from 5 to 10,000 seats.

Product overview

One View Communications is a telecommunications service provider offering a unified voice and data communications portfolio consisting of cloud-hosted and on-premises solutions. The core offering centers on Unified Communications, Cloud PBX, and Hosted IP PBX voice services, complemented by SIP Trunking and Hosted Contact Center platforms. On the data side, the company provides Fiber Internet Services, Dedicated Internet Access (DIA), MPLS networking, and Structured Cabling infrastructure. An SD-WAN solution is offered as an add-on capability through partnerships with VeloCloud, Big Leaf, and Talari. The portfolio targets small to medium-sized businesses and scales to organizations requiring 5 to 10,000 seats, positioning the company as a managed service provider combining multiple connectivity and communication technologies into integrated business solutions.

Differentiator

Problem solved

Functional benefit

Brands

• SD-WAN: Software Defined Wide Area Networking solutions utilizing best-of-breed solutions from providers such as VeloCloud, Big Leaf and Talari to deliver custom-integrated cloud-ready enterprise grade WAN solutions.

Products and services

• Unified Communications Hosted unified communications solution leveraging VoIP to integrate voice, video, instant messaging, presence, and collaboration tools in the cloud, enabling businesses to be accessible anytime, anywhere.
• Cloud PBX Cloud-based phone system hosted by One View, supporting businesses from 5 to 10,000 seats with enterprise-class features including virtual auto-attendant, call recording, instant messaging, audio conferencing, traditional and virtual fax, toll free numbers, and integrated hosted email.
• Hosted IP PBX Business-grade VoIP phone service that replaces traditional PBX or Centrex, offering scalability across multiple sites with plug-and-play management and free local and long-distance calling across the U.S. and Canada.
• SIP Trunks IP phone service providing quality SIP trunking for IP PBX or VoIP applications, offering features of traditional phone service including 911 emergency calling and 411 directory assistance.
• Hosted Contact Center Hosted contact center platform with omni-channel support, CRM integration capabilities, system and user reporting, and do-not-call compliance features.
• Fiber Internet Services High-speed fiber internet access delivering upload and download speeds faster than broadband and copper-based services, with scalable speeds up to 250Mbps or 1 Gigabit per second and unlimited data.
• Dedicated Internet Access (DIA) High-bandwidth dedicated connectivity for businesses nationwide, with flexible plans ranging from 5 Mbps to 10 Gbps over fiber optic or copper networks, backed by 24-hour monitoring and service level agreements.
• MPLS (Multi Protocol Label Switching) Multi-site network connectivity solution enabling effective bandwidth utilization across locations with QoS controls, creating a fully meshed network with redundancy for business continuity.
• Structured Cabling Voice, data, and fiber optic cabling services using standards-based components meeting IEEE protocols, supporting LAN/WLAN implementations with testing and certification for highest speeds.
• SD-WAN Cloud-ready enterprise WAN solutions utilizing best-of-breed providers such as VeloCloud, Big Leaf, and Talari to deliver high-performance wide area networking at reduced costs.

Quantifiable outcome

• Many customers report new phone system pays for itself within a year
• +1 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core and minor.

• WAN DynamicscoreStrategic or Co-development PartnerSD-WAN solutions partnership utilizing best-of-breed solutions from top SD-WAN providers. One View and WAN Dynamics deliver custom-integrated cloud-ready enterprise grade WAN solutions. The partnership aims to maintain highest performance levels while reducing costs by 50% or more.
• Ohio Department of TransportationminorStrategic or Co-development PartnerClient for innovative solution: supplied and installed mechanical surveillance cameras for the George V. Voinovich Bridge project. Cameras capture time-lapse video documenting the bridge construction project from beginning to end.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Comcast Business: National cable and fiber provider offering hosted voice, SIP trunking, DIA, and managed network services; competes with One View's data services bundle and SMB voice offerings in overlapping geographic markets.
• Verizon Business: Large incumbent carrier offering UCaaS, SIP trunking, fiber, DIA, and MPLS; One View already coordinates with Verizon on customer deployments, making it a direct upstream competitor at the enterprise end.
• Spectrum Business (Charter Communications): Cable operator offering fiber internet, voice, and managed services to SMBs; competes with One View's Fiber Internet, DIA, and voice services, particularly in Ohio and surrounding markets.
• Windstream Enterprise: Telecom carrier serving SMB and mid-market with UCaaS, SIP trunking, and SD-WAN; competes head-to-head with One View on multi-site voice and data rollouts.

Direct peers

• TPx Communications: Managed communications and connectivity provider combining hosted voice, SIP trunking, DIA, and SD-WAN for SMB and mid-market — a closely analogous product mix to One View's full bundle.
• Mitel: Business communications vendor with cloud and on-premises UC and Cloud PBX offerings; competes in the same refresh cycle for SMB and mid-market voice customers as One View.
• Nextiva: Cloud communications and VoIP provider focused heavily on SMBs with bundled voice, contact center, and collaboration — overlapping with One View's SMB-focused Cloud PBX and UC stack.
• RingCentral: Public-market leader in cloud-based unified communications and Cloud PBX targeting SMB through enterprise; directly competes with One View's Cloud PBX, Hosted IP PBX, and hosted contact center offerings.
• Vonage (Ericsson Business Communications): Cloud communications platform offering UCaaS and SIP trunking for SMB and enterprise; overlaps directly with One View's voice services and SIP trunking portfolio.
• 8x8: Cloud communications provider offering UCaaS, Cloud PBX, and contact center on a single platform; comparable to One View's unified voice and hosted contact center product bundle.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/oneviewcomm

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about One View Communications