GSA Cargo Services

What GSA Cargo Services does

GSA Cargo Services operates the AIRWAY brand and is an Australian air cargo solutions provider headquartered in Brisbane, serving clients across Australia and New Zealand. The company runs four integrated service lines: Domestic Air/Road Express and Perishable cargo transport, General Sales Agent representation for airlines operating in the Australia and New Zealand markets, Cargo Terminal Operations for domestic and international shipping, and Wholesale Airfreight Handling Services for import and export cargo. It holds GSA and handling partnerships with five major carriers — Qantas, Virgin Australia, American Airlines, Hawaiian Airlines, and Air Canada — providing route coverage for both domestic and trans-Pacific flows. The platform is supported by a customer-facing MyAIRWAY login portal, a Margo AWB-integrated web-based tracking system, and BPOINT online payment processing for cargo charges and logistics fees.

The business operates on a transaction-fee revenue model across all four service lines, with quote-based pricing typical of the air cargo industry and no publicly disclosed rate cards. Its primary customer segments are Perishable Goods Shippers (produce, flowers, time-sensitive agricultural goods), Freight Forwarders and Wholesalers requiring import/export cargo handling, and Airline Partners needing local sales representation; Domestic Express Shippers are a secondary segment. The company is part of the Seaway Group, was formerly known as Pak Fresh Handling (rebranded to AIRWAY on June 29, 2023), and expanded its portfolio by welcoming Network Express into the group on July 19, 2024. Headcount is reported in the 11–50 range and no funding rounds, revenue figures, or management team details are disclosed in available material.

Name

GSA Cargo Services

Website

https://gsacargo.com.au

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

GSA Cargo Services, operating as AIRWAY, is a Brisbane-based air cargo solutions provider offering domestic air/road express, GSA airline representation, terminal operations, and wholesale handling across Australia and New Zealand.

Ownership category

akta.pro rank

Product category

Air Cargo Logistics Services

NAICS

Support Activities for Air Transportation (4881)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Airports, Flying Fields & Airport Terminal Services (4581)

akta.pro primary industry

Air Freight Brokerage (TLADAMAE)

akta.pro secondary industry

Ground Handling (Ramp, Baggage, Turnaround) (THABAIAC)

Keywords

• Air cargo services
• General sales agent
• Cargo terminal operations
• Airfreight handling
• Perishable goods transport

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Marketing or Sales

Revenue model

1. Air Cargo Transportation Services: Revenue generated from air cargo transportation services including domestic air/road express, perishable goods handling, and general cargo shipping across Australia and internationally.
2. General Sales Agent Services: Revenue from acting as General Sales Agent for airlines covering both domestic and international routes in Australia and New Zealand markets.
3. Cargo Terminal Operations: Revenue from cargo terminal handling operations for both domestic and international shipping, including processing, storage, and ground handling services.
4. Wholesale Airfreight Handling: Wholesale handling services for import and export airfreight cargo, serving as a bulk/service provider for other logistics companies.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

AIRWAY is an Australian air cargo solutions provider that delivers four integrated service lines: Domestic Air/Road Express & Perishable transportation, General Sales Agent representation across Australia and New Zealand, Cargo Terminal Operations for domestic and international shipping, and Wholesale Airfreight Handling Services for import/export. The company sells cargo capacity, handling, and sales representation to airlines, freight forwarders, and perishable-goods shippers operating across the Australia/New Zealand corridor.

Product overview

AIRWAY is a unified air cargo solutions platform offering four integrated service lines: Domestic Air/Road Express & Perishable handling, General Sales Agent services covering Australia & New Zealand markets, Cargo Terminal Operations for domestic and international shipping, and Wholesale Airfreight Handling Services for import/export. The company has expanded through acquisitions, including Network Express and the rebrand of Pak Fresh Handling, creating a comprehensive end-to-end air cargo service portfolio.

Differentiator

Problem solved

Functional benefit

Brands

• Pak Fresh Handling: Former name of AIRWAY, now rebranded to AIRWAY

Products and services

• Domestic Air / Road Express & Perishable Express and perishable goods transportation combining domestic air and road networks across Australia, designed for shippers needing fast, flexible, temperature-aware cargo movement for time-sensitive items such as fresh produce and flowers.
• General Sales Agent - Australia & New Zealand General Sales Agency representation for airlines covering domestic and international routes in the Australia and New Zealand markets, providing local sales, capacity management, and customer support.
• Cargo Terminal Operations Cargo terminal handling for domestic and international shipping, including processing, storage, and ground handling services that underpin the company's airfreight logistics.
• Wholesale Airfreight Handling Services Wholesale handling services for import and export airfreight cargo, providing back-end logistics support for freight forwarders and carriers that need bulk airfreight capacity.

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and flagship.

• QantascoreStrategic or Co-development PartnerAIRWAY partners with Qantas for air cargo transportation services, providing domestic and international cargo capacity for Qantas flights.
• Virgin AustraliacoreStrategic or Co-development PartnerAIRWAY collaborates with Virgin Australia for cargo operations, utilizing Virgin's domestic and international flight networks for freight transport.
• American AirlinescoreStrategic or Co-development PartnerAIRWAY provides cargo handling and sales representation services for American Airlines' operations in the Australian market.
• Hawaiian AirlinescoreStrategic or Co-development PartnerAIRWAY serves as cargo partner for Hawaiian Airlines, supporting trans-Pacific cargo operations from Australia to Hawaii and beyond.
• Air CanadacoreStrategic or Co-development PartnerAIRWAY partners with Air Canada for cargo transportation, facilitating freight movement on trans-Pacific routes between Australia and Canada.
• Network ExpresscoreStrategic or Co-development PartnerNetwork Express was welcomed to the AIRWAY group in July 2024, representing a strategic expansion of AIRWAY's service capabilities and market presence.
• Seaway GroupflagshipStrategic or Co-development PartnerAIRWAY is a company under the Seaway Group umbrella. Seaway Group is the parent company providing strategic direction and brand association for AIRWAY's cargo operations.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• CEVA Logistics: Global third-party logistics provider with air freight, contract logistics, and ground transport. Overlaps with AIRWAY in air cargo handling and forwarding, particularly for B2B customers in Australia/NZ.
• DSV: Global transport and logistics company with major air and sea freight forwarding operations post-UIT/Schenker integrations. Competes with AIRWAY in wholesale airfreight handling and ANZ forwarding services.
• DB Schenker: Global logistics integrator with substantial air freight forwarding capabilities. Overlaps with AIRWAY in air cargo sales, handling, and forwarding services for ANZ import/export flows.
• Kuehne+Nagel: One of the world's largest freight forwarders with a leading global air freight business. Competes with AIRWAY's wholesale airfreight handling services and GSA-adjacent forwarding role, but at vastly larger scale and with broader multimodal offerings.
• Expeditors International: Global logistics company with a major air freight forwarding business. Comparable in air cargo forwarding and ANZ trade-lane activity, but with much broader international network than AIRWAY's regional focus.

Direct peers

• Menzies Aviation: Global provider of airport ground services and air cargo handling. Competes directly with AIRWAY in cargo terminal operations and airline handling services, with similar business model focused on third-party airline servicing.
• Worldwide Flight Services (WFS): Major air cargo handling and ground services company. Directly competes with AIRWAY in cargo terminal operations and airline cargo handling across multiple geographies.
• dnata: Global air services provider offering cargo, ground handling, and travel services. Directly comparable to AIRWAY's combined GSA and terminal-handling value proposition, particularly in regional markets.
• Swissport: World's largest airport ground-handling and cargo services provider. Directly comparable to AIRWAY's Cargo Terminal Operations and airline-cargo handling business, with overlapping services across passenger and freight ramp operations globally.

Regional players

• Toll Group: Australia-headquartered logistics and freight forwarding company with significant air freight operations. Comparable as a regional Australian freight/logistics peer, though broader in scope (road, sea, air) than AIRWAY's air-cargo focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/GSACargoServices
• LinkedInlinkedin.com/company/gsa-cargo-services

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GSA Cargo Services