DomaCare

What DomaCare does

DomaCare is a Finnish vertical SaaS customer information and operations management system purpose-built for the social and healthcare services sector. The platform, operated by Invian Oy (a wholly-owned subsidiary of Norwegian software conglomerate Visma Group since October 2020), serves residential care providers, home care services, mental health and substance abuse service providers, and child protection organizations across Finland. Its core technology centers on a proprietary icon-and-phrase-based documentation model called Symbolipuu (Symbol Tree), which enables rapid structured clinical recording, alongside integrated RAI functional assessments, a comprehensive billing module with native service voucher integrations (PSOP, Palse), work shift planning and payroll, an Android mobile application, and an AI-powered route optimization tool launched in 2024. DomaCare is a certified A3-class information system for the Finnish Social Welfare Client Data Repository and is integrated with the national Kanta services (Social Welfare and Patient Data Repositories) and Kela-approved eResepti electronic prescriptions.

DomaCare generates revenue through a recurring SaaS subscription model with customizable feature packages priced by company size and selected functionality, with no long cancellation periods. The company operates a sales-led go-to-market motion in Finland, combining direct enterprise sales with consultative implementation, free training webinars, and self-service onboarding (1-2 business days) for smaller organizations. Named customers include the largest care providers in Finland: Mehiläinen (deployed across 8,000 resident places in elderly services), Esperi Care (second-largest Finnish care services provider), and Humana Hoiva, alongside a long tail of mid-market and SMB customers across developmental disabilities, housing services, and home care segments. DomaCare employs approximately 35 people across 9 nationalities, reports ~€5.5 million in revenue, and is headquartered in Helsinki with a second office in Oulu. Leadership is led by CEO Päivi Peura, with founder Ilkka Jussila continuing in an executive role at the parent company Invian Oy.

Name

DomaCare

Legal name

Invian Oy

Website

https://domacare.fi

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

DomaCare is a Finnish vertical SaaS platform that provides documentation, RAI assessments, billing, scheduling, and Kanta-integrated data management for social and healthcare service providers, including residential care, home care, mental health, and child protection organizations.

Ownership category

akta.pro rank

Product category

Healthcare and Social Services Management Software

NAICS

Software Publishers (5132), Software Publishers (513210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Data Access, Sharing & Marketplace Platforms (incl. TEFCA/QHIN enablement) (HLACAIAL)

Keywords

• Healthcare management software
• Care documentation system
• Social services platform
• Patient information system
• Home care software

Headquarters

HQ city

Espoo

HQ country

Finland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscription (SaaS): DomaCare operates as a subscription-based software service (SaaS) with customizable feature packages. Customers can add features as their business grows. Pricing is tied to company size and selected features. The system is described as having quick implementation and no long cancellation periods.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

DomaCare is a cloud-based SaaS customer information and operations management system built specifically for Finnish social and healthcare service providers. The platform unifies client and patient data management, clinical documentation (using the proprietary Symbolipuu symbol-based model), RAI functional capacity assessments, work shift planning and payroll, secure internal communication, service-voucher and multi-party billing, Kanta-services integration, and mobile on-site documentation, sold as a subscription with customizable feature packages.

Product overview

DomaCare is a unified healthcare operations management platform designed specifically for Finnish social and healthcare providers. The core DomaCare platform integrates patient/client data management, clinical documentation with the proprietary Symbolipuu model, and mobile access, while the module ecosystem extends functionality to include Kanta-palvelut integration for national health services, eResepti electronic prescriptions, RAI functional assessments, statistics and reporting, security features, work shift planning and payroll processing, internal communication tools, comprehensive billing with service voucher integrations, and an AI-powered optimization tool for route planning. The platform serves residential care, home care services, mental health and substance abuse services, and child protection sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• DomaCare Platform Cloud-based SaaS customer information and operations management system for Finnish social and healthcare service providers, integrating client/patient data management, clinical documentation, RAI assessments, scheduling, billing, mobile access, secure communication, and Kanta-services integration. Sold as a subscription with customizable feature packages.
• DomaCare Mobile Application
• DomaCare AI-Powered Optimization Tool Artificial intelligence-based optimization tool that automatically plans optimal client visit routes and distributes tasks among care staff for home care providers, factoring in client needs, visit requirements, employee availability, and geography.
• DomaCare Kanta-palvelut Integration Integration with the Finnish national Kanta services (Social Welfare Client Data Repository and Patient Data Repository) providing secure storage and exchange of patient and client data, supporting mandatory Kanta compliance for Finnish social and healthcare providers.

Quantifiable outcome

• Billing time reduced from one work week to approximately one hour per month
• +2 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature8 records

Partnerships

Six partnerships are on record, tiered supporting and core.

• Gerofuture OysupportingStrategic or Co-development PartnerRAI experts providing training on utilization of data collected from RAI assessments in practice, both for care staff and management. Training conducted by Gerofuture's RAI specialists.
• Kanta-palvelut (THL)coreTechnology or IntegrationIntegration with Finnish national Kanta services. Social Welfare Client Data Repository and Patient Data Repository. Regulatory requirement for social services by September 2026.
• Parastapalvelua (PSOP)supportingTechnology or IntegrationService voucher system integration for automated service voucher billing. Data transfers automatically from DomaCare to parastapalvelua.fi.
• PalsesupportingTechnology or IntegrationService voucher system integration for automated service voucher billing.
• NetvisorsupportingTechnology or IntegrationFinancial management system integration. Billing data transfers automatically to Netvisor.
• ProcountorsupportingTechnology or IntegrationFinancial management system integration. Billing and accounting data transfers automatically between systems.

Scale indicators5 records

Recent moves7 records

Expansion highlights4 records

Regional players

• Sectra: Swedish-listed healthcare IT vendor focused on medical imaging and IT security with growing presence in adjacent clinical workflows. Comparable as a Nordic healthcare IT incumbent with public-sector procurement relationships in the same geographies DomaCare targets.

Broad incumbents

• WellSky: Large US healthcare SaaS vendor spanning acute, post-acute, and social-care workflows. Comparable in product scope (care planning, mobile documentation, billing) but operates at vastly larger scale and in US/UK markets.
• CGI Group: Global IT services firm with established CGI Suomi healthcare practice providing EHR, social-care and wellbeing-area solutions. Comparable as a direct competitor in large Finnish healthcare IT procurements, though it operates as a broader systems integrator.
• Netsmart Technologies: US EHR and practice management vendor focused on behavioral health, home care, senior living and social services. Comparable because its target markets and modules (RAI-like assessments, mobile documentation, billing) closely mirror DomaCare's vertical.
• TietoEVRY (Tieto): Largest Nordic IT services and software vendor with a deep Finnish healthcare and social services portfolio (Tieto Healthcare). Comparable because it competes for the same Finnish social-care and wellbeing-area tenders that DomaCare targets, with broader ERP scope.

Direct peers

• MatrixCare: Specialist SaaS EHR and care-coordination platform for senior care, home care and skilled nursing facilities. Comparable as a vertical competitor offering similar documentation, billing, and AI-driven workflow optimization.
• PointClickCare: Canadian cloud software platform for senior care, home health, and social services covering documentation, billing, and care planning. Comparable in business model (vertical SaaS for care providers) and customer profile (elderly care, home care, developmental services).
• Cambio Healthcare Systems: Swedish-headquartered EHR vendor with deep Nordic footprint serving hospitals, social care and home care. Comparable as a directly competing specialist healthcare information system provider selling workflow software into Nordics.

Emerging players

• Evondos: Finnish medtech / digital-health company providing automated medication dispensing for home care. Comparable as a Finnish health-tech vendor selling to the same social-care and home-care buyer base, though its core offering is hardware-driven rather than software-driven.
• Medanets: Finnish mobile clinical software vendor integrated with major Finnish EPRs for point-of-care nursing. Comparable because it overlaps with DomaCare's mobile documentation and nursing workflows within the same Finnish care-provider buyer base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DomaCare