Paramedic Services of Illinois

What Paramedic Services of Illinois does

Paramedic Services of Illinois, Inc. (PSI) is a family-owned, Illinois-based provider of contracted emergency medical services and firefighter staffing to municipalities, fire protection districts, and EMS systems. Founded in 1975 and headquartered in Itasca, Illinois, the company staffs fire departments and EMS operations across 25+ communities covering 2,836 square miles and serving more than 640,000 residents, completing over 70,000 emergency calls annually. PSI offers four interconnected service lines: (1) EMS and firefighter personnel staffing under multi-year municipal contracts, (2) 24/7 Critical Care Transport Teams staffed by paramedics with advanced certifications (ACLS, PALS, CCEMT-P, IABP, ITLS, NIHSS, NRP, PEPP, PHTLS) and clinical rotations across ICU, ED, Cath Lab, and other hospital departments, (3) ambulance and fire/rescue billing services for public and private EMS systems, and (4) third-party fire and building code review, plan review, consulting, and seminars through the wholly-owned Fire Safety Consultants, Inc. (FSCI) division, which serves nearly 200 governmental agencies.

The company's technology platform is anchored by Zoll RescueNet Billing — described by PSI as the most advanced EMS billing software — integrated with multiple ePCR systems (ImageTrend, ESO, Firehouse) to enable HIPAA-, NEMSIS-, and ANSI-compliant data flow and reimbursement capture. PSI has expanded via two tuck-in acquisitions: Fire Safety Consultants, Inc. (FSCI) in September 2017, adding fire code consulting and plan review, and Public Safety Services, Inc. (PSSI) in April 2018, strengthening its Illinois EMS and fire staffing footprint. The go-to-market is a relationship-driven business-to-government (B2G) sales motion targeting fire chiefs, district boards, and municipal decision-makers through direct outreach, industry association memberships (American Ambulance Association, Illinois State Ambulance Association, Illinois Fire Chiefs Association, Illinois Association of Fire Protection Districts), and community presentations. Revenue is generated through negotiated multi-year service agreements with municipal clients and through professional-services billing on EMS agency engagements; pricing is not publicly disclosed and is customized per community scope.

Name

Paramedic Services of Illinois

Legal name

Paramedic Services of Illinois, Inc.

Website

https://paramedicservices.com

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

51–100 employees

Short description

Paramedic Services of Illinois is a family-owned, Itasca-based provider of contracted paramedic and firefighter staffing, ambulance billing, critical care transport, and fire code consulting services to municipalities, fire protection districts, and EMS systems across Illinois.

Ownership category

akta.pro rank

Product category

Emergency Medical Services & Fire Personnel Staffing

NAICS

Ambulance Services (62191), Ambulance Services (621910)

akta.pro primary industry

Private EMS Providers (Contract/Interfacility) (HLAFANAB)

akta.pro secondary industries

Fire & Rescue Services (Fire Suppression, Rescue) (BPAIAGAB), Medical Emergency Response & On-site First Aid/Paramedics (BPABANAG), Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC)

Keywords

• Contract paramedic services
• Firefighter personnel staffing
• Emergency medical billing
• Fire safety consulting
• Critical care transport

Headquarters

HQ city

Itasca

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Contractual Paramedic and Firefighter Personnel Services: PSI provides contracted paramedics and firefighters to communities, municipalities, and fire protection districts. Revenue is generated through service agreements with municipal clients. This is the primary revenue stream, serving communities with dedicated EMS and firefighting professionals.
2. Ambulance and Fire/Rescue Billing Services: PSI provides professional medical billing services to public and private EMS systems, maximizing reimbursement for ambulance and fire/rescue services while ensuring HIPAA, NEMSIS, and ANSI compliance. Revenue generated through billing service contracts with EMS clients.
3. Fire Safety Consulting Services: Through Fire Safety Consultants Inc. (FSCI), a division of PSI, the company provides third-party fire and building code review, plan reviews, consulting services, and seminars on Building, Fire, and Life Safety codes.
4. Critical Care Transport Teams: Specialty transport teams providing critical care paramedic services available 24/7, with advanced certifications and clinical rotations in hospital settings.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Paramedic Services of Illinois (PSI) provides contractual paramedics and firefighters to municipalities, fire protection districts, and EMS systems across Illinois under multi-year service agreements. Beyond personnel staffing, the company delivers Critical Care Transport Teams available 24/7, HIPAA/NEMSIS/ANSI-compliant ambulance and fire/rescue billing services, and third-party fire safety consulting and plan review through its FSCI division.

Product overview

Paramedic Services of Illinois (PSI) is a family-owned EMS and fire services company founded in 1975, offering a portfolio of interconnected services centered around emergency medical services and fire safety. The core offerings include: (1) EMS & Firefighter Personnel Services - providing contractual paramedics/firefighters to communities, municipalities, and fire protection districts; (2) Critical Care Paramedics - Specialty Transport Teams available 24/7 with advanced certifications; (3) Ambulance & Fire/Rescue Billing - professional medical billing services utilizing Zoll RescueNet Billing integrated with ImageTrend, ESO, and Firehouse ePCR systems for HIPAA/NEMSIS/ANSI compliance; and (4) Fire Safety Consulting (FSCI) - a division offering third-party fire plan reviews, building plan reviews, consulting, and seminars acquired in 2017. PSI operates as a unified platform serving over 640,000 residents across 2,836 square miles.

Differentiator

Problem solved

Functional benefit

Brands

• Fire Safety Consultants, Inc. (FSCI): A division of PSI providing third-party fire plan reviews, building plan reviews, consulting services, and seminars on Building, Fire, and Life Safety codes and standards.

Products and services

• EMS & Firefighter Personnel Services Contractual provision of paramedics and firefighters to communities, municipalities, and fire protection districts. Eliminates hiring costs, employee salaries, benefits, pension expenses, education/training expenses, and staffing/disciplinary considerations for municipal clients.
• Critical Care Paramedics Specialty Transport Teams available 24 hours a day, seven days a week, staffed by highly trained critical care paramedics. Team members complete critical care paramedic training and maintain additional EMS certifications including ACLS, PALS, CCEMT-P, IABP, ITLS, NIHSS, NRP, PEPP, and PHTLS, with clinical rotations in Emergency Department, ICU, Surgical Heart Unit, Interventional Cardiac Catheterization Lab, Obstetrics, Pediatrics, and Operating Room.
• Ambulance & Fire/Rescue Billing Professional medical billing services for public and private EMS systems that maximize reimbursement of ambulance and fire/rescue services while ensuring HIPAA, NEMSIS, and ANSI compliance. Utilizes Zoll RescueNet Billing integrated with ImageTrend, ESO, and Firehouse ePCR systems for seamless data flow.
• Fire Safety Consulting (FSCI) Fire Safety Consultants Inc. (FSCI), a division of PSI, provides third-party fire and building code review, fire protection plan review, building plan review, consulting services, and seminars on Building, Fire, and Life Safety codes throughout the United States and internationally. Serves nearly 200 governmental agencies, architects, building owners, and developers.

Quantifiable outcome

• Serves over 640,000 residents plus hundreds of thousands of additional visitors
• +2 more outcomes

Named customers29 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• ZollcoreTechnology or IntegrationPSI utilizes Zoll RescueNet Billing, described as the most advanced and comprehensive EMS billing software available. This is a technology partnership for billing operations with Zoll serving as the software provider for PSI's ambulance and fire rescue billing services.
• ImageTrendcoreTechnology or IntegrationImageTrend is an ePCR (electronic Patient Care Reporting) system integrated with PSI's billing operations. PSI utilizes ImageTrend for data imports that are HIPAA and NEMSIS compliant, enabling seamless data flow between patient care reporting and billing.
• ESOcoreTechnology or IntegrationESO is an ePCR (electronic Patient Care Reporting) system integrated with PSI's billing operations. PSI utilizes ESO for data imports that are HIPAA and NEMSIS compliant, enabling seamless data flow between patient care reporting and billing.
• FirehousecoreTechnology or IntegrationFirehouse is an ePCR (electronic Patient Care Reporting) system integrated with PSI's billing operations. PSI utilizes Firehouse for data imports that are HIPAA and NEMSIS compliant, enabling seamless data flow between patient care reporting and billing.
• Northern Illinois Alliance of Fire Protection DistrictsminorOthersPSI is a member of the Northern Illinois Alliance of Fire Protection Districts, an industry association providing networking and advocacy for fire protection districts in northern Illinois.
• Illinois Association of Fire Protection DistrictsminorOthersPSI is a member of the Illinois Association of Fire Protection Districts, providing advocacy and networking for fire protection districts throughout Illinois.
• American Ambulance AssociationminorOthersPSI is a member of the American Ambulance Association, a national organization representing and advocating for ambulance services across the United States.
• Illinois State Ambulance AssociationminorOthersPSI is a member of the Illinois State Ambulance Association, providing advocacy and networking for ambulance services in Illinois.
• Illinois Fire Chiefs AssociationminorOthersPSI is a member of the Illinois Fire Chiefs Association, providing networking and advocacy for fire chiefs throughout Illinois.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Jensen Hughes: Jensen Hughes is a global fire protection engineering and consulting firm providing code review, plan review, and life safety consulting — directly comparable to PSI's FSCI division, which performs third-party fire and building code reviews for governmental agencies.
• Global Medical Response: Global Medical Response is the parent company of AMR, REACH Air Medical, and other emergency services brands — a broader incumbent that competes with PSI across EMS, ambulance, and critical care transport with national scale that PSI lacks.

Direct peers

• Acadian Ambulance Service: Acadian is a privately held ambulance and EMS provider offering municipal contract services, 911 response, and critical care transport across multiple states. It is a direct comparable to PSI in service mix and B2G contract model.
• PatientCare EMS Solutions: PatientCare is a private ambulance and EMS company providing municipal 911 response, interfacility transport, and critical care services — directly comparable to PSI's core contracted EMS service offerings.
• Cataldo Ambulance Service: Cataldo is a private ambulance provider with municipal 911 contracts, interfacility transport, and community paramedicine — a direct comparable to PSI in regional private EMS contracting and B2G service delivery.
• Bell Ambulance: Bell Ambulance is a Midwest-based private ambulance company providing 911 and interfacility services to municipalities in Wisconsin — a regional peer to PSI with similar contracted EMS service delivery and B2G model.
• ProTransport-1: ProTransport-1 is a private ambulance and medical transport company providing contracted EMS, interfacility transport, and critical care services to hospitals and municipalities — a direct peer to PSI in the contracted ambulance segment.
• American Medical Response (AMR): AMR is the largest private ambulance and EMS services provider in the United States, contracting with municipalities and health systems to provide 911, interfacility, and critical care transport — directly overlapping with PSI's contracted EMS and firefighter personnel model.
• Falck USA: Falck is a global emergency medical services and ambulance provider operating across the U.S. with municipal contracts for EMS staffing and ambulance transport — directly comparable to PSI's private contracted EMS service model.
• Life EMS Ambulance: Life EMS is a private ambulance and emergency services provider operating municipal 911 contracts, interfacility transport, and community paramedicine — comparable to PSI in service breadth and contracted municipal model.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/PSIofIL
• LinkedInlinkedin.com/company/paramedic-services-of-illinois-inc-

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Paramedic Services of Illinois