What Flyops does

FLYOPS SAS is a France-based flight support and dispatch services company founded in 2009 and headquartered in Mérignac, near Bordeaux-Mérignac Airport. The company provides end-to-end operational support for commercial airlines, business aviation operators, helicopter ferry missions, and medevac flights, including flight planning, overflight and landing permits, ground handling coordination, fuel management, catering, crew accommodation, and real-time flight monitoring. FLYOPS holds an exclusive contract for flight support and dispatch services with the French government, including the Ministry of Defense and Ministry of the Interior, secured in 2016.

The company's technology backbone is a cloud-based Operations Control Center (OCC) hosted on Microsoft Azure, accessible to clients through the FLYOPS Online iOS mobile application. The OCC is staffed 24/7/365 by dispatchers and ground operations agents and integrates with industry-standard aviation platforms including ACFT PERFO, ARINC, EUROCONTROL, ForeFlight, APG, Flygprestanda, Jeppesen, PPS, and Cyberjet. FLYOPS is certified to ISO9001 (Quality Management) and ISO45001 (Occupational Health and Safety) and holds memberships in EBAA and NBAA.

FLYOPS generates revenue through two principal pricing models: a pay-per-flight (à la carte) model for individual missions and monthly flat-rate subscription packages for clients with regular operations, with a typical one-year contract term. The company also offers a fully outsourced OCC managed service that replaces clients' internal 24/7 dispatch staffing. Services are delivered globally through a network of certified ground handling, catering, fuel, hotel, and transport partners, while FLYOPS sells primarily through direct sales, inbound quote requests, and its mobile application. The company is privately held under French law (Société par Actions Simplifiée), with €150,000 registered capital, led by Chairman Xavier Joussaume, and operates without disclosed external institutional investors.

Name

Flyops

Legal name

FLYOPS SAS

Website

https://flyops.net

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

FLYOPS SAS is a France-based flight support and dispatch services company, founded 2009, providing 24/7 flight planning, permits, ground handling, fuel management, and outsourced OCC services to airlines, business aviation operators, helicopters, medevac providers, and the French government.

Ownership category

akta.pro rank

Product category

Aviation Flight Support and Dispatch Services

NAICS

Support Activities for Air Transportation (4881), Other Support Activities for Air Transportation (48819)

SIC

Airports, Flying Fields & Airport Terminal Services (4581)

akta.pro primary industry

Flight Operations Control & Dispatch (OCC/IOCC) (THABAIAA)

akta.pro secondary industries

Private Aviation Ground Support & Trip Services (Dispatch, Permits, Handling) (THABAFAK), Ground Handling (Ramp, Baggage, Turnaround) (THABAIAC)

Keywords

• Aviation flight support
• Flight dispatch services
• OCC outsourcing
• Ground handling coordination
• Fuel management services

Headquarters

HQ city

Mérignac

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Flight Support & Dispatch Services (Pay-per-flight): On-demand, per-flight service model where clients pay for individual flight missions as they occur. Services include flight planning, permits, handling, fuel management, and ground coordination. Pricing is transparent and adapted to flight volume, with no hidden fees.
2. Monthly Subscription / Flat-rate Packages: For clients with regular operational activity, FLYOPS offers monthly flat-rate subscription packages covering a defined scope of services. Duration is typically one year, renewable by tacit agreement.
3. Outsourced OCC (Operational Control Center): Full outsourcing of the airline's operations control center to FLYOPS, providing 24/7 staffing, flight monitoring, and dispatch services. Billed as a managed service, reducing the client's fixed HR costs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

FLYOPS provides end-to-end flight support and flight dispatch services for commercial airlines, business aviation operators, private jet pilots, helicopter operators, and government aviation clients. Its offering covers flight planning, overflight and landing permits, ground handling coordination, fuel management, catering and crew accommodation, and full Operations Control Center (OCC) outsourcing, delivered 24/7/365 through a cloud-based OCC and the FLYOPS Online iOS application. A worldwide network of certified partners enables the company to execute complex multi-stop international missions via a single point of contact.

Product overview

FLYOPS is a flight support and dispatch services company founded in 2009, offering a comprehensive suite of aviation operational support services. The core offering consists of FLYOPS Online (a mobile application for managing flight services), complemented by a range of professional services including flight planning & dispatch, overflight and landing permit management, ground support coordination, and fuel management. The company operates globally through a network of certified partners and provides 24/7 Operations Control Center (OCC) outsourcing services for airlines.

Differentiator

Problem solved

Functional benefit

Products and services

• FLYOPS Online (Mobile App) FLYOPS Online is a proprietary mobile application (available on iOS App Store) that enables pilots to plan, organize, and manage flight services 24/7/365 from anywhere in the world. Users enter flight information, select services per stopover (handling, fuel, catering, hotels, transfers), and receive instant confirmation from the FLYOPS operations team. It serves as the digital self-service front-end to FLYOPS' flight support offerings for private pilots and aviation operators.
• Outsourced Operations Control Center (OCC) Full outsourcing of an airline's Operations Control Center to FLYOPS, providing a dedicated 24/7/365 team of dispatchers and ground operations agents that monitors flights in real time, delivers weather and NOTAM briefings, and coordinates all ground services across the partner network. Sold as a managed service to commercial airlines seeking to reduce fixed HR costs while maintaining global coverage.
• Flight Planning and Dispatch Services End-to-end flight planning and dispatch services covering flight plan filing, route optimization, weather and NOTAM briefings, and operational follow-up for private pilots, business aviation operators, and commercial airlines. Sold as part of the pay-per-flight package or monthly flat-rate subscription.
• Overflight and Landing Permit Management Acquisition and management of overflight and landing permits, including authorizations from civil aviation authorities worldwide. Billed at 100% of the civil aviation authority cost as a pass-through, with no markup. Targets complex international routings where regulatory navigation is a key differentiator.
• Ground Handling Coordination Coordination of ground handling services at any stopover through FLYOPS' worldwide network of certified handling partners (FBOs). The service includes ramp handling, marshalling, and passenger/cargo handling with transparent, partner-negotiated rates. Cancellation fees vary by notice period (0% >72h, 50% 48-72h, 100% <24h).
• Fuel Management Services Cost optimization and fuel availability management across FLYOPS' certified fuel partner network worldwide, with negotiated global rates, simplified invoicing, and a transparent cost-plus-5% billing model. Includes coordination supplements and per-flight negotiation of fuel supply.
• Ferry Flight Management (Helicopter and Aircraft) Full ferry flight coordination including permits, ground handling, fuel, and real-time monitoring for helicopter operators and aircraft delivery missions. Targets complex multi-leg repositioning flights where a single point of contact and 24/7 monitoring are critical success factors.
• Crew Accommodation and Transport Coordination Booking and coordination of crew hotels, catering, and ground transfers at stopovers, sourced through FLYOPS' certified partner network with negotiated rates. Includes cancellation terms (50% if hotel/transport cancelled >72h, 100% if <24h; catering 50% if >72h, 100% if <48h).

Quantifiable outcome

• 24/7/365 operational availability with a dedicated team of dispatchers and ground operations agents
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Global Certified Ground Handling PartnerscoreOthersFLYOPS maintains a large network of certified partners (FBOs, handlers, caterers, hotels, transport providers) worldwide to provide ground handling, catering, accommodation, crew transport, and related services at all stopovers. This partner network is central to FLYOPS' ability to deliver services anywhere globally.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Others

• Avfuel Corporation: Avfuel is a major aviation fuel supplier and services provider to FBOs, business aviation, and commercial operators. It is an ecosystem partner and partial competitor on the fuel management and supplier side of flight support, complementing FLYOPS' fuel offering.

Broad incumbents

• Signature Flight Support: Signature Flight Support operates a global network of FBOs providing ground handling, fueling, and trip services for business and private aviation. While its primary product is FBO-based handling, it competes for the same trip support wallet share as FLYOPS, especially at major international airports.
• Jeppesen (a Boeing company): Jeppesen is a broader incumbent providing flight planning charts, navigation data, and operational solutions to airlines and business aviation operators. FLYOPS integrates Jeppesen's data into its OCC workflow, making it both an upstream supplier and a competitor in parts of the flight planning stack.
• ARINC / Collins Aerospace: ARINC, now part of Collins Aerospace, provides aviation communications, flight planning data exchange, and industry-standard networking that FLYOPS directly integrates with. It is a partial competitor in dispatch data exchange and a key infrastructure layer in the FLYOPS OCC stack.

Emerging players

• FlightAware: FlightAware provides real-time flight tracking, ETAs, and operational situational awareness used by OCCs and dispatchers. While not a full trip support competitor, its tracking capabilities overlap with components of FLYOPS' real-time flight monitoring service.

Direct peers

• ForeFlight: ForeFlight is a leading pilot-facing flight planning and weather platform, integrated into FLYOPS' technology stack. It overlaps with FLYOPS Online on cockpit-side flight planning and could become a substitute for some self-serve dispatch workflows.
• Universal Weather and Aviation: Universal Weather and Aviation is the closest direct peer, offering international flight planning, weather briefings, trip support, dispatch, and ground handling coordination through a global operations center. Both companies compete directly on the same core service: outsourced flight support and dispatch for business and commercial operators.
• Universal Aviation: Universal Aviation is the ground handling and trip support arm of the Universal group, providing FBO-style handling services for business aviation worldwide. It overlaps directly with FLYOPS on permit acquisition, ground handling, and trip coordination for business jet operators.
• APG (Air Routing / APG Fuel): APG is a global fuel management and flight support provider, integrated with FLYOPS' fuel management platform. APG competes head-to-head on fuel procurement, discounts, and trip support services for business aviation operators and is a direct peer on the fuel coordination revenue stream.

Regional players

• Million Air: Million Air operates a regional FBO network offering ground handling, fueling, and concierge services primarily across the Americas. It competes with FLYOPS on handling coordination for North American-bound business aviation missions but is a regional player relative to FLYOPS' global positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/FLYOPS_fr
• YouTubeyoutube.com/channel/UC3JXiHjL5-tdfh_Y3d-A6Hw
• Facebookfacebook.com/FLYOPSfr
• LinkedInlinkedin.com/company/flyops-france

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Flyops