Concerned Care Home Health and Hospice

What Concerned Care Home Health and Hospice does

Concerned Care Home Health and Hospice is a privately held, family-owned Certified Home Health Agency operating continuously in Louisiana since 1975. It delivers an in-home continuum of care to homebound and seriously ill patients across the greater New Orleans metropolitan area, served through two offices: a North Shore location in Covington and a South Shore location in Metairie. Headcount is reported in the 11-50 employee band.

The service portfolio spans skilled home health (part-time or intermittent skilled nursing, physical/speech/occupational therapy, home health aide, and medical social services for cardiac, pulmonary, wound, IV, orthopedic, stroke, and post-surgical care); Advanced Illness Management (AIM), a home-health-administered palliative program bridging patients from curative to comfort care; dedicated Hospice Care with 24/7 emergency nurse visits; Palliative Care; integrated Mental Health Home Care coordinated through psychiatric nurses; and a Bereavement Program extending 13 months post-death supported by chaplains, social workers, and a structured volunteer corps. Clinical leadership is anchored by two dual-credentialed medical directors with board certifications in hospice/palliative medicine, internal medicine, preventive medicine, and oncology/hematology. The company is HIPAA-compliant and holds no disclosed proprietary technology platform; operations run on phone-based intake and in-person field delivery.

Revenue is generated primarily through reimbursement from Medicare, Medicaid, and a broad set of private payers including Blue Cross Blue Shield, People's Health Network, Humana Gold, Humana, Tricare, VA, Humana Military (Tricare), and Coventry, augmented by private-pay options for non-covered or limited-coverage patients. The go-to-market model is sales-led and referral-driven: patients are acquired through hospitals, physicians, social workers, nurses, case managers, clergy, and family member referrals, with business office hours Monday-Friday 8am-4:30pm and 24/7 on-call availability for emergencies. No funding, M&A, or revenue figures are publicly disclosed.

Name

Concerned Care Home Health and Hospice

Legal name

Concerned Care Home Health, Inc. and Concerned Care Hospice, LLC

Website

https://concernedcare.com

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

11–50 employees

Short description

Concerned Care Home Health and Hospice is a family-owned, Louisiana-based Certified Home Health Agency that delivers in-home skilled nursing, therapy, palliative, hospice, mental health, and bereavement services to homebound and seriously ill patients across the greater New Orleans area.

Ownership category

akta.pro rank

Product category

Home Health & Hospice Care

NAICS

Home Health Care Services (621610), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Skilled Home Health (Medicare-Certified) Agencies (HLAFAEAA)

akta.pro secondary industries

Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL), Hospice Care in Assisted Living / Residential Care Facilities (HLADAHAE)

Keywords

• Home health care
• Hospice services
• Palliative care
• Skilled nursing
• Bereavement support

Headquarters

HQ city

Covington

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Insurance Reimbursement: Revenue generated through reimbursement from Medicare, Medicaid, and private insurance plans including Blue Cross Blue Shield, People's Health Network, Humana Gold, Humana, Tricare, VA, Humana Military (Tricare), and Coventry. Services are delivered as part-time or intermittent skilled nursing care covered under Medicare home health benefit.
2. Private Pay: Private pay rates, payment methods and terms available upon request for patients without insurance coverage or whose coverage has limitations. All new or continuing care services available whether covered by insurance or not.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Concerned Care is a full-service Certified Home Health Agency providing part-time or intermittent skilled nursing care, physical/speech/occupational therapy, home health aide assistance, and medical social services to homebound patients. It delivers a complete continuum of care including Home Health Care, Advanced Illness Management (AIM) palliative care, Hospice Care, and Mental Health Home Care to patients in the greater New Orleans and Covington areas of Louisiana.

Product overview

Concerned Care Home Health and Hospice operates as a full-service Certified Home Health Agency offering a unified portfolio of home care services delivered across Louisiana (North Shore in Covington and South Shore in Metairie). The core offerings include Home Health Care (skilled nursing, therapy, and aide services), Advanced Illness Management (AIM) — a palliative care program bridging home health to hospice — Hospice Care, Palliative Care, and Mental Health Home Care. Essential support services include a Bereavement Program and Volunteer Program. The company accepts Medicare, Medicaid, and various private insurers (Blue Cross Blue Shield, People's Health Network, Humana, Tricare). Founded in 1975 with hospice services added in 2004.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Health Care Full-service Certified Home Health Agency providing part-time or intermittent skilled nursing care, physical, speech and occupational therapy, home health aide assistance with daily activities, and medical social services including financial/home assessment and community resource referrals. Includes diabetes care, cardiac care, pulmonary care, wound care, IV therapy, orthopedic rehab, stroke rehab, post-surgical rehab, and anti-coagulation therapy management for homebound patients with physician-ordered care plans.
• Advanced Illness Management (AIM) Palliative care program administered through home health that helps seriously ill patients cope and adjust to possible end-of-life care. Allows patients to continue curative treatment and rehabilitation while receiving palliative care services, including assistance with progression from curative to comfort care, pre-hospice evaluation, and transition to hospice services.
• Hospice Care Support system of medical, social, and spiritual services providing comfort, support, and dignity for individuals with life-limiting illnesses and their families. Includes skilled nursing, physician services, medical equipment, medications for pain relief, inpatient respite care, certified nursing assistants, medical social services, volunteer support, spiritual support, and bereavement support. Available as home hospice care with 24/7 emergency nurse visits.
• Palliative Care Specialized medical care focused on improving quality of life for patients and families dealing with serious illness. Provides relief from symptoms and stress, based on patient needs rather than prognosis, appropriate at any age or stage of illness, and may be provided alongside curative treatment.
• Bereavement Program Grief support services provided for 13 months following the death of a hospice patient. Includes care calls, mailings, visits, counseling, referrals, community education, monthly grief groups, quarterly bereavement newsletter, and annual memorial services, delivered by trained Bereavement Coordinator, Chaplains, Social Workers and Volunteers.
• Volunteer Program Hospice volunteer program offering supportive medical, emotional, spiritual, and volunteer services to patients and families dealing with terminal illness. Volunteers can participate in direct patient contact or supporting positions, receiving orientation on hospice philosophy and their role as part of the Concerned Care Hospice Team.
• Mental Health Home Care Integrated psychiatric care program personalized to help each patient flourish in the home setting and beyond. Psychiatric nurses work with primary care physicians or psychiatrists in planning care and coordinate with other care team members and community providers.

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Interim HealthCare: Franchised home health, hospice, and personal care provider with skilled nursing and hospice offerings; directly competes with Concerned Care in Medicare-certified home health and hospice in regional markets.
• Amedisys: Large publicly traded home health and hospice operator with Medicare-certified skilled home health and hospice services; directly comparable to Concerned Care in service mix (home health, hospice, palliative) but operates at national scale.
• Kindred at Home / CenterWell Hospice: Humana-owned home health and hospice provider (now CenterWell); operates Medicare-certified skilled home health and hospice at national scale with hospice as a core offering, directly overlapping Concerned Care's service lines.
• Compassus: National hospice, palliative, and home health provider; offers the same continuum-of-care service model (skilled home health, palliative, hospice, bereavement) that Concerned Care delivers in Louisiana.
• LHC Group: Major home health, hospice, and home care provider (now part of Optum) offering Medicare-certified skilled home health and hospice across the southern U.S.; shares Concerned Care's continuum-of-care model and Louisiana/Southern footprint.
• Heartland Hospice (ProMedica / HCR ManorCare lineage): Hospice and palliative provider operating home-based hospice services with bereavement support; directly comparable hospice offering and referral-driven GTM model to Concerned Care.
• Bayada Home Health Care: Large private home health provider offering skilled nursing, therapy, hospice, and palliative services across multiple states; comparable continuum-of-care delivery model and similar reliance on physician referrals.
• Enhabit (formerly Encompass Health Home Health): Public home health and hospice operator spun out of Encompass Health; directly comparable Medicare-certified home health and hospice services with a multi-state footprint that competes for the same referral and payer relationships.
• Gentiva (formerly Kindred at Home's hospice segment): Hospice-focused provider offering home hospice, palliative, and bereavement services; directly comparable core hospice service line that Concerned Care provides in the New Orleans market.

Regional players

• Visiting Nurse Association (VNA) of Greater New Orleans: Local nonprofit home health and hospice provider serving the same Greater New Orleans metro market as Concerned Care; directly competes for the same referral base, hospital partners, and patient census in the South Shore/North Shore region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/concerned-care

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Concerned Care Home Health and Hospice