What Mayoreo de Computación does

Mayoreo de Computación, S.A. (commercial name Maycom) is a privately held Guatemalan sociedad anónima founded in 1995 that operates as the exclusive government-contracted provider of driver's license issuance, renewal, replacement, and transfer services for the Republic of Guatemala under Acuerdo Gubernativo 59-2012. The company serves Guatemalan citizens through a network of 15 physical emission centers — five in the Guatemala City metropolitan area and ten in departmental capitals spanning Huehuetenango, Quetzaltenango, Escuintla, Petén, Zacapa, Suchitepéquez, Alta Verapaz, Izabal, and Jutiapa — with appointment scheduling offered through a dedicated online booking platform and payment collection handled via embedded Banrural bank branches.

Maycom's technology stack centers on a biometric identification platform that integrates fingerprint, facial, voice, and retina recognition systems from third-party specialists COGENT and IDEMIA, plus identity verification against RENAP (national registry) and traffic violation checks against PNC Tránsito. Five license types are issued: Type A for heavy freight and passenger transport, Type B for paid light-vehicle drivers, Type C for private vehicles, Type M for motorcycles, and Type E for agricultural and industrial machinery. The company holds ISO 9001:2015 (since 2004) and ISO 27001 (since 2018) certifications, annually recertified.

Revenue is generated entirely through government-regulated transaction fees: license issuance priced at Q100 to Q390 depending on 1- to 5-year validity, plus Q100 for replacement and transfer, and late-renewal penalties escalating from Q50 to Q300 based on years overdue. End customers are individual Guatemalan citizens who transact in person at agency locations, but the de facto sole institutional customer is the Government of Guatemala, whose mandate defines both the pricing and the addressable volume.

Name

Mayoreo de Computación

Legal name

Mayoreo de Computación, S.A.

Website

https://maycom.com.gt

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

101–250 employees

Short description

Mayoreo de Computación (Maycom) is the exclusive Guatemalan government-contracted driver's license issuer, operating 15 biometric-enabled emission centers and serving citizens across Guatemala under regulated transaction fees since 1995.

Ownership category

akta.pro rank

Product category

Government Identity Services

akta.pro primary industry

Traffic Management & Intelligent Transportation Systems (Signals, TMCs, Congestion) (BPAIALAC)

Keywords

• Driver license issuance
• Identity verification services
• Biometric identification systems
• Government identification services
• Document security printing

Headquarters

HQ city

Guatemala City

HQ country

Guatemala

HQ region

Latin America

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Driver's License Issuance Fees: Government-mandated transaction fees for driver's license issuance, renewal, replacement, and transfer services. Fees are set by regulatory framework (Acuerdo Gubernativo 59-2012) and collected through Banrural agency locations.
2. Late Renewal Penalties: Penalty fees collected from drivers with expired licenses, ranging from Q50 to Q300 depending on duration of expiration

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Mayoreo de Computación (Maycom) is a Guatemalan government-contracted operator that issues, renews, replaces, and transfers driver's licenses on behalf of the Republic of Guatemala. The company operates 15 physical emission centers across Guatemala and runs a biometric identification platform that integrates fingerprint, facial, and voice recognition from COGENT and IDEMIA to verify citizen identity.

Product overview

Mayoreo de Computación (Maycom) operates as a government-licensed driver's license issuance operator for the Republic of Guatemala, providing a comprehensive suite of license management services. The company offers five license types (A, B, C, M, E) covering vehicles from motorcycles to heavy freight transport. The core service portfolio includes first-time license issuance, renewal, replacement, and license type transfers, supported by a biometric identification platform using COGENT and IDEMIA technologies for fingerprint and facial recognition. Additional services include appointment scheduling, fine calculation tools, and integration with government systems including RENAP for identity verification and PNC Tránsito for traffic violation checking. The company operates multiple emission centers across Guatemala with both fixed locations and mobile modules.

Differentiator

Problem solved

Functional benefit

Products and services

• Licencia Tipo A
• Licencia Tipo B
• Licencia Tipo C
• Licencia Tipo M
• Licencia Tipo E
• Trámite de Primera Licencia
• Renovación de Licencia
• Reposición de Licencia
• Transferencia de Licencia

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability6 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• COGENTcoreTechnology or IntegrationBiometric technology provider for fingerprint and facial recognition systems integrated into Maycom's identification issuance platform.
• IDEMIAcoreTechnology or IntegrationBiometric technology provider for fingerprint and facial recognition systems used in Maycom's identification and verification solutions.
• BanruralcoreChannel Partner/ Reseller/ DistributorBanking partner that processes payment collection for license fees within Banrural agency branches located inside Maycom emission centers.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Conduent Incorporated: Conduent is a large US-listed business services provider that handles government services including vehicle registration and driver's license-related services for state DMVs. Comparable as a private-sector operator of government ID and licensing services under contract.
• Thales Group: Thales (via its Gemalto legacy business) is one of the largest global providers of secure document issuance, including driver's licenses, national IDs, and passports for governments worldwide. Comparable in providing end-to-end identity solutions for government clients.
• HID Global: HID Global provides secure identity and credentialing solutions including government-issued driver's licenses, national IDs, and citizen identification programs. Operates broadly across government identity markets with secure document printing capabilities.
• Veridos: Veridos is a joint venture between Giesecke+Devrient and Bundesdruckerei providing secure identity solutions including driver's licenses, passports, and national IDs globally. Highly comparable as a full-service government identity document provider.
• Maximus Inc. Maximus is a US-listed government services provider that operates citizen-facing government programs on contract, including identity verification and benefits administration. Comparable as a private-sector contractor running government identity-adjacent services.
• IDEMIA: IDEMIA is a global leader in identity and security solutions, providing biometric and secure document issuance technology to governments worldwide. They are both a technology partner to Maycom (supplying biometric systems) and a competitor in other markets where they operate full driver's license and national ID programs.
• Gemalto (legacy): Gemalto, now part of Thales, was historically the largest global provider of secure government identity documents including driver's licenses. Comparable for historical presence as a leading secure document issuance vendor serving governments worldwide.
• IDEMIA (via Morpho heritage): Already noted via IDEMIA; included for relevance to MorphoTrust's prior US driver's license operations which operated similar government-contracted driver's license issuance services in multiple US states before being acquired into IDEMIA.
• NEC Corporation: NEC is a major provider of biometric identification solutions including facial recognition and fingerprint matching for government identity programs globally. Comparable in providing biometric verification technology for driver's license and citizen ID issuance.

Emerging players

• GET Group: GET Group provides end-to-end secure ID document printing and issuance solutions, including driver's licenses and national IDs for governments. Comparable as a focused secure identity issuance provider with similar technology integration model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/maycomgt
• YouTubeyoutube.com/user/MaycomChannel
• Facebookfacebook.com/LicenciaMaycom
• Instagraminstagram.com/maycom_licencias
• LinkedInlinkedin.com/company/maycom-id

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mayoreo de Computación