GezondheidsZorg Asielzoekers

What GezondheidsZorg Asielzoekers does

GezondheidsZorg Asielzoekers (GZA Healthcare), a private Dutch B.V. and wholly owned subsidiary of Arts en Zorg Groep (AEZ), is the sole commissioned primary-care provider for asylum seekers in the Netherlands, operating under a public tender awarded by the Centraal Orgaan opvang asielzoekers (COA). Founded in 2017 and operational since 1 January 2018, GZA runs an on-site GP practice at 89 of the 140 COA asylum-reception locations across all Dutch provinces, supported by a 24/7 Praktijklijn medical contact center in Arnhem, a Tandartslijn dental line, day-2 medical intake stations at the Central Reception Locations (COL Ter Apel and COL Budel), and CNO emergency-care coverage across all 25 Dutch safety regions. The core technology stack combines a Huisartsen Informatie Systeem (HIS) with live data integrations to COA's IBIS intake system and DSW health-insurer administration, Edifact/Lifeline medical-correspondence routing, and the in-house BAMBOO mental-healthcare prevention program (live since 1 January 2020) delivered by POH-GGZ nurses in three age variants.

The company employs approximately 600 staff and serves around 47,000 asylum seekers — up from 20,000 at 53 locations in 2018. GZA's business model is a managed-services public contract: care is delivered in-kind under the Regeling Medische zorg Asielzoekers (RMA), with health insurer DSW executing care purchasing and claims administration; asylum seekers pay no deductible or own-risk, and pricing is not publicly disclosed. Beyond standard GP care, GZA operates specialised programs including BAMBOO mental-health prevention (reaching ~1,000 asylum seekers annually across 120+ groups), a joint addiction-care program with COA (1,000+ patients reached), multilingual medical leaflets covering 25+ languages, interpreter services via Global Talk, and walk-in consultancy at every GZA healthcare centre. Distribution is direct, physical and telephone-based inside the COA network, with referrals to external Dutch providers contracted under RMA.

Revenue mechanics depend entirely on a single contracting counterparty (COA) and Dutch asylum intake volumes, making GZA's growth tightly coupled to public policy and migration flows; there is no external equity funding and no public revenue disclosure. The company has no disclosed AI capabilities, no patents or trademarks, and no named external investors, while its competitive position rests on a regulatory monopoly, embedded data integrations, and a distribution footprint physically anchored to the only legal asylum-reception network in the Netherlands.

Name

GezondheidsZorg Asielzoekers

Legal name

GezondheidsZorg Asielzoekers Nederland B.V.

Website

https://gzasielzoekers.nl

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

101–250 employees

Short description

GezondheidsZorg Asielzoekers (GZA Healthcare) is the sole commissioned Dutch primary-care provider for asylum seekers, running on-site GP practices at 89 of 140 COA reception locations, a 24/7 Praktijklijn triage line, and the BAMBOO mental-health program, serving approximately 47,000 patients via a public contract with the COA administered through the RMA framework.

Ownership category

akta.pro rank

Product category

Asylum Seeker Primary Healthcare

NAICS

Offices of Mental Health Practitioners (except Physicians) (621330), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Social Services (8300)

akta.pro primary industry

Outpatient Mental Health & Counseling Clinics (HLAFABAC)

akta.pro secondary industry

Healthcare-Linked Social Benefits Administration (e.g., Medicaid/Means-Tested Health Coverage) (BPAIAKAH)

Keywords

• Asylum seeker healthcare
• Primary care services
• Mental health prevention
• General practitioner care
• Public healthcare delivery

Headquarters

HQ city

Utrecht

HQ country

Netherlands

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. COA contract for primary healthcare delivery: GZA was awarded a tender by the Centraal Orgaan opvang asielzoekers (COA) to organize primary healthcare for all asylum seekers in the Netherlands from 1 January 2018. AEZ (Arts en Zorg Groep) obtained this assignment through a COA procurement; care is funded via the Regeling Medische zorg Asielzoekers (RMA), with health insurer DSW executing care purchasing and claims administration. Care is delivered in kind (zorg in natura): providers must hold an RMA contract; no deductible or own-risk applies to asylum seekers.
2. RMA care-purchasing and claims administration: RMA Healthcare (a subsidiary of Arts en Zorg) executes the Regeling Medische zorg Asielzoekers: organizing, purchasing and reimbursing care for asylum seekers on behalf of COA, in close cooperation with DSW zorgverzekeraar. Most care is delivered with a referral; in some cases an authorization/indication is needed. Functions as the de facto payer pathway (analogous to a health insurer or care office).
3. Emergency / CNO-locatie care provision: Since June 2022, GZA has been commissioned by COA to organize care at crisis- en noodopvanglocaties (CNO-locations) across all 25 safety regions. For all locations GZA makes the Praktijklijn available as the 24/7 telephone triage line; where possible, on-site GP care with nurses is organized. Funded centrally by the national government (staffing, transport, care).

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

GezondheidsZorg Asielzoekers (GZA) organises and delivers general-practitioner (huisartsen) primary healthcare for asylum seekers in the Netherlands, operating on-site GP practices at COA reception locations, a 24/7 telephone triage and appointment line (Praktijklijn), and the in-house BAMBOO mental-healthcare (GGZ) prevention programme. The service is commissioned by the Centraal Orgaan opvang asielzoekers (COA), funded under the Regeling Medische zorg Asielzoekers (RMA), and administered in cooperation with health insurer DSW.

Differentiator

Problem solved

Functional benefit

Brands

• BAMBOO: A mental-healthcare (GGZ) prevention programme for asylum seekers living at COA locations, consisting of five two-hour group sessions led by a POH-GGZ, available in BAMBOO Adults (18+), BAMBOO Youth (12-17), and BAMBOO Kids (6-11).

Products and services

• GZA Healthcare (Asylum Seeker Primary Care) General-practitioner primary healthcare for asylum seekers delivered via on-site healthcare centres at COA reception locations, with access to a doctor's assistant, nurse, POH-GGZ (Mental Healthcare Nurse Practitioner) or general practitioner. Available to all asylum seekers in the COA reception network; contracted and funded by COA under the RMA framework.
• Praktijklijn (24/7 Medical Contact Center) 24/7 telephone triage, self-care advice, appointment booking and referral service reachable at 088-112-2-112. Doctor's assistants triage callers under GP responsibility, can prescribe medication via the on-duty GP, and arrange appointments with external providers; interpreter support available. Open 24/7 for emergencies; Mon-Fri 08:30-17:00 for appointments. Operated from GZA's medical contact centre in Arnhem.
• Tandartslijn (Dental Line) Dedicated telephone line for serious tooth and chewing complaints, reachable at 088-112-2-132 from Monday to Friday 08:30-17:00. Staff arrange dentist appointments when necessary, with interpreter support available.
• BAMBOO mental healthcare prevention program In-house developed GGZ (mental healthcare) prevention training programme for asylum seekers, consisting of five two-hour group sessions led by POH-GGZ nurses. Available in three age variants — BAMBOO Adults (18+), BAMBOO Youth (12-17), and BAMBOO Kids (6-11) — and multiple languages, with location-based registration. Focused on resilience, personal strengths, positive psychology and well-being. Has reached approximately 1,000 asylum seekers in 120+ groups over the past year.
• Medical intake at Central Reception Locations (COL Ter Apel / COL Budel) Medical intake offered to every new asylum seeker on day 2 at the Central Reception Locations (COL Ter Apel or COL Budel), supported by a 7-day-a-week medical intake street at COA application locations. The intake starts the medical file, can trigger immediate care or COA advice on required special housing.
• Addiction care program (verslavingsprogramma) Addiction care programme developed by GZA together with COA, aimed at improving health quality, reducing nuisance and increasing safety. More than 1,000 asylum seekers have received care through this programme.
• Emergency care at CNO (crisis- en noodopvang) locations Since June 2022, GZA has been commissioned by COA to organise care at crisis- en noodopvanglocaties (CNO-locations) across all 25 Dutch safety regions. The Praktijklijn is made available as the 24/7 telephone triage line; where possible, on-site GP care with nurses is provided by GZA itself. Funded centrally by the national government.

Quantifiable outcome

• Serves ~47,000 asylum seekers across 140 locations (Sep 2022), up from 20,000 at 53 locations in 2018
• +5 more outcomes

Named customers1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Scale indicators10 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Arts en Zorg Groep (AEZ): Parent company of GZA and operator of regular Dutch primary-care health centres; directly comparable in primary-care delivery model, including the RMA Healthcare / DSW purchasing-administration function, and the natural counterparty for any cross-sell of the asylum-seeker model.

Broad incumbents

• International SOS: Global medical-services and assistance company that provides primary and emergency care to displaced persons, governments and corporate clients worldwide; comparable in delivering managed primary-care services to transient populations under contract.
• GGD GHOR Nederland: Association of the 25 Dutch regional Municipal Health Services (GGD'en) and the GHOR acute-care organisation; provides public-health services including infectious-disease control, vaccination and screening for vulnerable groups — overlapping with GZA's role at CNO-locations and at COL intake.

Others

• DSW Zorgverzekeraar: Dutch health insurer that, together with RMA Healthcare, executes the care-purchasing and claims-administration function under the RMA framework; comparable in operating the financial-administration backbone for asylum-seeker healthcare alongside GZA's clinical delivery.
• VluchtelingenWerk Nederland (Dutch Council for Refugees): Dutch foundation supporting asylum seekers and refugees through the asylum procedure and integration; not a direct care provider, but a structural partner of GZA inside COA locations and comparable in serving the same end population.
• Pharos – Dutch Centre of Expertise on Health Disparities: National centre of expertise on health disparities that advises on care for refugees and asylum seekers; comparable in target population and in supporting culturally-competent primary care, but positioned as a knowledge partner rather than a care provider.
• Stichting Centraal Orgaan opvang asielzoekers (COA): The Dutch central agency for the reception of asylum seekers; the contracting authority and operational partner of GZA, and the de facto 'customer' whose policy and budget decisions drive GZA's volumes and contract scope.
• Centric (Healthcare IT / HIS): Major Dutch supplier of HIS / primary-care information systems used by GZA and many Dutch GP practices; a technology supplier rather than a care peer, but a key enabler of GZA's digital operating model.

Emerging players

• Dokters van de Wereld (Doctors of the World – Netherlands): Dutch chapter of the Médecins du Monde network providing healthcare to undocumented migrants, asylum seekers and other excluded groups; comparable in target population and free-of-charge care model, though operating on a non-profit basis rather than a commissioned contract.

Regional players

• Ärzte der Welt (Doctors of the World – Germany): German chapter of the Doctors of the World network providing medical care to refugees and undocumented migrants; comparable in mission, target population and free-of-charge primary-care model, but operating in a different regulatory and reimbursement environment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/gezondheidszorg-asielzoekers

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GezondheidsZorg Asielzoekers