Hospital General de la Plaza de la Salud

What Hospital General de la Plaza de la Salud does

Hospital General de la Plaza de la Salud (HGPS) is a non-profit multi-specialty hospital and Patronato (civil association) headquartered in Santo Domingo, Dominican Republic, operating since approximately 1996-1997 on a single integrated campus at Av. Ortega y Gasset, Ensanche La Fe. The institution provides tertiary and quaternary care across 26+ medical specialties organized around six wholly-owned specialized centers: Oftalmoplaza (ophthalmology), Oncoplaza (oncology and hematology), Uroplaza (urology), GastroPlaza (gastroenterology), Centro de Imágenes Diagnosticas (CID, diagnostic imaging), and Centro de Acceso Directo y Atención Priorizada (CADAP, priority care). HGPS is the national reference center for organ transplantation in the Dominican Republic, having performed over 700 transplants (kidney, liver, heart, pancreas, bone marrow, cornea) since initiating its transplant program in 2005, and is the only hospital to perform pediatric living-donor liver transplants in the country.

The hospital's technology infrastructure is centered on patient-facing digital services rather than AI or clinical decision support: a patient portal (portalpacientes.hgps.org.do) for appointment management and ARS billing, an online laboratory results system (resultados.hgps.org.do), virtual classroom (avirtual.hgps.org.do) and virtual library (bvirtual.hgps.org.do) platforms supporting medical education, and PCI-DSS compliant payment processing with SSL/AES-256 encryption. Clinical and operational infrastructure includes 11 internal pharmacy distribution points, a 24/7 emergency department, surgical block, clinical laboratory with blood bank, hemodynamics unit, and an AHA-certified International Training Center. The institution runs 16 medical residency programs accredited by Universidad Iberoamericana (UNIBE), with 411+ specialists graduated since inception, and 29 medical specialty training programs total as of 2025.

HGPS generates revenue through three primary channels: ARS (Administradoras de Riesgos de Salud) insurance reimbursement from Dominican payors (ARS Primera, Humano, Universal, SeNaSa), international insurance for medical tourists and expatriates, and direct private payment. Distribution is sales-led through walk-in services, scheduled appointments via the patient portal/email/phone, and medical tourism partnerships including a strategic alliance with Sky High Dominicana airline. The institution holds ISO 9001, IQNet, DQR, ISQUA, and International Patient Services Certification, and is a member of the Medical Tourism Association. Governance is provided by a Patronato (Board of Trustees) under Dominican law, with Dr. Julio A. Castaños Guzmán serving as President since 2001 and recently reelected for the 2026-2028 term.

Name

Hospital General de la Plaza de la Salud

Legal name

Patronato del Hospital General de la Plaza de la Salud

Website

https://hgps.org.do

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Hospital General de la Plaza de la Salud is a Dominican Republic non-profit multi-specialty hospital in Santo Domingo operating six integrated specialized centers (oncology, ophthalmology, urology, gastroenterology, imaging, priority care) and serving as the national reference center for organ transplantation with over 700 transplants performed.

Ownership category

akta.pro rank

Product category

Multi-Specialty Hospital Services

NAICS

General Medical and Surgical Hospitals (622110), Specialty (except Psychiatric and Substance Abuse) Hospitals (622310)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

akta.pro secondary industries

Transplant Specialty Hospitals (HLAFAHAE), International/Medical Tourism Hospital Systems (HLAFAAAN)

Keywords

• Multi-specialty hospital services
• Organ transplant medicine
• Diagnostic imaging services
• Medical residency programs
• Emergency medical care

Headquarters

HQ city

Santo Domingo

HQ country

Dominican Republic

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Medical Services - Consultations and Procedures: Direct patient revenue from medical consultations, diagnostic services, surgical procedures, and hospitalization across 26+ medical specialties and 6 specialized centers (Oftalmoplaza, Oncoplaza, Uroplaza, GastroPlaza, Centro de Imágenes, CADAP)
2. ARS Insurance Reimbursement: Revenue from ARS (Administradoras de Riesgos de Salud) insurance plans including ARS Primera, Humano, Universal, and SeNaSa for covered medical services
3. International Insurance: Revenue from international insurance providers serving medical tourists and expatriate patients
4. Pharmacy Services: Revenue from 11 internal pharmacy distribution points serving hospital patients and outpatient services
5. Medical Education Programs: Revenue from medical residency programs, internship programs, and continuing medical education courses
6. Diagnostic Laboratory and Imaging Services: Revenue from clinical laboratory, blood bank, diagnostic imaging (MRI, CT, ultrasound, X-ray, mammography, bone densitometry, biopsies, doppler) services

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Hospital General de la Plaza de la Salud is a non-profit multi-specialty hospital providing comprehensive medical care across 26+ specialties, anchored by six specialized centers (Oftalmoplaza, Oncoplaza, Uroplaza, GastroPlaza, Centro de Imágenes Diagnosticas, CADAP). It operates the Dominican Republic's national reference organ transplant program (700+ transplants) and delivers 24/7 emergency services, diagnostic imaging, in-house pharmacy, and UNIBE-accredited medical residency programs.

Product overview

Hospital General de la Plaza de la Salud (HGPS) is a comprehensive healthcare institution operating as a multi-specialty hospital with an integrated network of six specialized centers. The core hospital provides extensive medical services across 26+ specialties including emergency care, critical care, surgery, cardiology, oncology, transplantation, and rehabilitation. The specialized centers include Centro de Acceso Directo y Atención Priorizada (CADAP), Centro de Imágenes Diagnosticas (CID), Oftalmoplaza, Oncoplaza, Uroplaza, and GastroPlaza, each focusing on specific medical areas. Digital services include a patient portal for appointments and payments, virtual classroom, virtual library, and online lab results. Educational programs feature medical residency programs across 16 specialties and an International Training Center (HGPS/AHA). The institution operates 11 internal pharmacies and provides 24/7 emergency services.

Differentiator

Problem solved

Functional benefit

Brands

• Oftalmoplaza: Specialized ophthalmology center offering general ophthalmology, cornea and cataract, ocular surface, anterior segment, glaucoma, retina, oculoplastic, and pediatric ophthalmology services.
• Oncoplaza
• Uroplaza
• GastroPlaza
• Centro de Imágenes Diagnosticas (CID)
• Centro de Acceso Directo y Atención Priorizada (CADAP)

Products and services

• Centro de Acceso Directo y Atención Priorizada (CADAP) Dedicated specialized center providing direct access and prioritized medical care for patients requiring immediate attention.

Quantifiable outcome

• 700+ successful organ transplants performed
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Sky High DominicanacoreStrategic or Co-development Partner · 17 June 2026Strategic alliance to strengthen health tourism between Dominican Republic and Caribbean/South American destinations. Sky High passengers receive preferential rates and exclusive access to HGPS medical services including specialized consultations, diagnostic studies, clinical laboratories, imaging services, preventive checkups, and emergency care by presenting valid Sky High flight tickets. The partnership aims to position Dominican Republic as a leading health tourism destination in the Caribbean.
• National Transplant Council (Consejo Nacional de Trasplante)coreStrategic or Co-development Partner · 21 October 2025Formal certification of HGPS Hospital Transplant Committee under Law 329-98. The committee is officially recognized as the coordinating, supervisory, and ethics body for transplant activities at HGPS.
• INCORT (Instituto Nacional de Coordinación de Trasplantes)coreStrategic or Co-development Partner · 18 March 2025Collaboration on organ donation and transplantation training, including Transcranial Doppler workshops led by international experts like Dr. Dolores Escudero. INCORT formally certifies and oversees HGPS transplant committee, making HGPS the national reference center for transplantation services.
• ARS PrimeracoreGTM or Marketing Partner · 9 October 2023Partnership with ARS Primera insurance program 'Siempre Juntos Cuidados Paliativos' for palliative care services. Joint panel presentations and care coordination for patients with chronic advanced terminal conditions using Newpalex management system.
• Universidad Iberoamericana (UNIBE)coreStrategic or Co-development PartnerAcademic partnership providing accreditation for HGPS medical residency programs. All 16 residency programs carry UNIBE academic recognition, including family medicine, emergency medicine, critical care, pediatrics, surgery, and transplant medicine.
• Medical Tourism AssociationminorOthersInternational membership organization for healthcare providers serving medical tourism patients. Provides certification and global visibility for health tourism services.
• ISQUA (International Society for Quality in Health Care)minorOthersInternational healthcare quality accreditation organization. HGPS maintains international healthcare quality standards certification.

Scale indicators9 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Cleveland Clinic: US-based academic medical center with globally recognized transplant programs and an established international patient services infrastructure. Comparable as a benchmark for transplant excellence, international accreditation, and medical tourism brand positioning.
• Hospital Israelita Albert Einstein: Leading Latin American academic medical center in São Paulo with JCI accreditation, large residency programs, and active medical tourism. Comparable as a regional benchmark for academic-hospital scale, specialty depth, and quality accreditation.
• Baptist Health International: US health system with a dedicated international patient services division serving Caribbean and Latin American patients seeking care in Miami. Comparable on cross-border patient flows, international insurance acceptance, and complex specialty offerings including transplant.
• Johns Hopkins Medicine International: International arm of Johns Hopkins providing cross-border patient services, physician training, and hospital consulting globally. Comparable on the international academic-care delivery model and on serving complex international patient referrals.

Direct peers

• CEDIMAT (Centro de Diagnóstico, Medicina Avanzada, Laboratorio y Telemedicina): Major multi-specialty hospital in Santo Domingo offering comprehensive specialty services including transplant-adjacent cardiology, oncology, and diagnostic imaging to ARS-affiliated and private patients. Closest direct comparable to HGPS by service breadth, payor mix, and Dominican capital-city footprint.
• Centro Médico UCE: University-affiliated medical center in Santo Domingo combining multi-specialty clinical services with academic training programs. Comparable to HGPS in combining academic mission with full-service inpatient care under one institution.
• Hospital Metropolitano de Santiago (HOMS): Largest private hospital network in the Dominican Republic, operating multi-specialty inpatient and outpatient services with comparable ARS and international insurance billing models. Comparable on scale, breadth of specialties, and academic medical activity in DR.
• Hospiten República Dominicana: Dominican operations of the Spanish Hospiten international hospital chain, offering multi-specialty care to local and medical tourism patients. Directly comparable on international patient services, specialty breadth, and Caribbean positioning.

Regional players

• Hospital Punta Pacífica: Multi-specialty hospital in Panama City affiliated with Johns Hopkins Medicine International, positioned as a regional medical tourism hub for Caribbean and Latin American patients. Comparable on medical tourism orientation and Caribbean-basin patient catchment.
• Hospital Star Médica: Mexican private hospital group operating multiple multi-specialty facilities focused on medical tourism and complex specialty care. Comparable on the medical tourism model and mid-sized specialty-hospital economics, though serving a different national market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubehgps.tv/es
• Xx.com/PlazadelaSalud
• Facebookfacebook.com/PlazadelaSalud
• LinkedInlinkedin.com/company/hospital-general-de-la-plaza-de-la-salud

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospital General de la Plaza de la Salud