Versadial
Versadial Solutions, founded in 1994 and based in Irvine, California, sells VSLogger and Adutante call recording software and hardware to regulated enterprises, call centers, and government agencies across 51 countries.
- Company typePrivate
- Founded1994
- HeadquartersIrvine, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Versadial does
Versadial Solutions, founded in 1994 and headquartered in Irvine, California, is a privately held call recording software and hardware vendor that has sold the VSLogger platform commercially since 1998. The company sells both software and hardware-based recording solutions targeting regulated and operationally complex environments rather than general-purpose call centers.
The core technology is the VSLogger platform, comprising VSLogger Unlimited (a full-featured recording server with HTML UI), the VSLogger Call Recording Engine (an SDK-based headless engine licensed in bulk channel batches), and the Adutante management interface for quality control, evaluation, workforce management, gamification, and business intelligence reporting. The platform supports an unusually broad set of telephony protocols — VoIP, SIP, SIPREC, PRI, T1, E1, ISDN BRI, ISDN PRI, analog, digital, and radio (analog and RoIP) — and has validated integrations with major PBX and radio ecosystems including Cisco, Avaya, ShoreTel, NEC, Panasonic, Skype for Business/Lync, Zetron, BARIX, Telex, and JPS. Add-on modules extend the base platform with screen capture, speech analytics, quality control/evaluation, business intelligence reports, workforce management, and a desktop assistant with PCI-compliant auto-muting.
Versadial monetizes through per-channel (not per-seat) software licenses sold as both perpetual and subscription/rental options, channel batch licenses for the SDK engine, recording hardware (analog cards, NICs, radio adapters), complete turnkey systems and DIY kits, and custom professional services performed by an in-house development team. Distribution combines direct consultative enterprise sales with a formal reseller/distributor program; pricing is quote-based with a 30-day money-back guarantee and a live-demo motion. Customer segments span call centers, financial services, healthcare, public safety/government, insurance, law practices, transportation/utilities, and general SMBs. Per company disclosure, the platform has been deployed to over 8,113 customers across 51 countries, with no external funding, no disclosed revenue, and a headcount of 1–10.
Versadial firmographics
Firmographics- Name
- Versadial
- Legal name
- Versadial Solutions
- Website
- https://versadial.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Versadial Solutions, founded in 1994 and based in Irvine, California, sells VSLogger and Adutante call recording software and hardware to regulated enterprises, call centers, and government agencies across 51 countries.
- Ownership category
- akta.pro rank
Where Versadial is headquartered
LocationHeadquarters
- HQ city
- Irvine
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Versadial business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Software Licenses (VSLogger): Versadial generates revenue primarily through the sale of VSLogger call recording software licenses. Licenses are sold per channel (not per seat), with bulk purchase options available for the VSLogger Call Recording Engine. The company also offers complete turnkey systems and DIY kit options for purchase.
- Software Subscriptions & Maintenance: The company offers subscription-based software rental and a maintenance plan program for ongoing support, updates, and service coverage beyond the initial license purchase.
- Professional Services: Custom integration services, custom call recording development, and professional services to assist with integrating Versadial's recording solution into customer environments. All developers are in-house in Irvine, CA.
- Hardware (Recording Hardware): Versadial sells recording hardware including analog recording cards, network interface controllers (NICs), and specialized adapters (e.g., BARIX INSTREAMER for RoIP conversion). Hardware is bundled with complete system packages and DIY recording kits.
- Channel License Batches (VSLogger Engine): VSLogger Call Recording Engine licenses are purchased in bulk batches of 10, 20, 50, 100, 200, and 300 progressively priced channel license batches. Channel licenses from purchased batches can be applied to any combination of TDM, VoIP, or screen capture channels.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Multi-year contract | Per-channel licensing (no per-seat fees) |
| Unit Pricing | Multi-year contract | Bulk channel license batches for VSLogger Engine (SDK) |
| One time/ perpetual license | Multi-year contract | Complete systems or DIY kit options |
| Subscription | Annual | Software subscription / rental model |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
Versadial product offering
Product offeringCore offering
Versadial Solutions sells multi-protocol call recording software (VSLogger) and the Adutante management interface that capture voice and screen activity across VoIP, SIP, PRI, T1, E1, ISDN, analog, digital, and radio (RoIP) environments. The company licenses per channel (not per seat) and supplies both turnkey recording systems and DIY kits, plus modules for screen capture, speech analytics, quality control evaluation, and workforce management/gamification aimed at regulated and call-center customers worldwide.
Product overview
Versadial is a call recording solutions provider offering a modular product portfolio centered on two main brands: VSLogger (the recording engine) and Adutante (the monitoring/QC interface). VSLogger comes in two variants - VSLogger Unlimited (full UI) and VSLogger Call Recording Engine (SDK for developers). The system supports recording across multiple telephony types including VoIP, PRI, T1, E1, Analog, Digital, Radio (RoIP), ISDN BRI, ISDN PRI, SIP Trunks, and hosted providers. Add-on modules extend core recording with screen capture, speech analytics, quality control evaluation, business intelligence reports, workforce management/gamification, and Desktop Assistant for agent control. The solution operates on both cloud and on-premise deployment models.
Differentiator
Problem solved
Functional benefit
Brands
- VSLogger: Call recording software product line including VSLogger Unlimited, VSLogger Call Recording Engine, and VSLogger Monitor.
- Adutante
Products and services
- VSLogger Unlimited Call Recording Full-featured call recording server with HTML-based user interface, live monitoring, search/playback, quality control, workforce management dashboard, and business intelligence reporting. Supports passive and active recording across VoIP, SIP, PRI, T1, E1, ISDN, analog, digital, and radio line types. Sold to enterprises and mid-market organizations needing comprehensive multi-channel recording.
- VSLogger Call Recording Engine (SDK) Headless call recording engine compiled for solution developers, offering CLI configuration, partial HTML Monitor interface, and Call Recording SDK/API with usage samples for third-party application integration. Channel licenses are purchased in bulk batches (10-300 channels) and applied to any combination of TDM, VoIP, or screen capture channels.
- Versadial DIY Call Recording Kit Do-it-yourself phone recording software kit that allows smaller businesses and individual buyers to self-purchase and self-install Versadial call recording solutions without engaging professional services. Bundles required hardware (e.g., analog recording cards) and software for smaller-scale deployments.
- Versadial Complete Turnkey Recording System Complete turnkey call recording system packages from Versadial that bundle VSLogger software, Adutante management interface, and required recording hardware (analog recording cards, network interface controllers, adapters such as BARIX INSTREAMER) into a ready-to-deploy solution for enterprise and mid-market customers with complex telephony environments.
Quantifiable outcome
- 148,000 hours of recordings storable directly on the recording server
- +2 more outcomes
Companies that use Versadial
Customer profileNamed customers4 records
Segments8 records
Ideal customer profiles2 records
Versadial technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature10 records
Versadial partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and major.
- CiscocoreVersadial supports Cisco IP phones and Cisco CallManager recording, including Built-in Bridge (BIB) call recording, SIP trunk integration, and Cisco IP Interoperability and Collaboration System (IPICS) Server for radio-over-IP recording. Integration is validated through documentation, scenario guides, and supported device listings.
- Avaya (H.323 and Nortel UNIStim)coreVersadial's VSLogger supports Avaya H.323 and Avaya Nortel UNIStim VoIP call recording, with dedicated product pages and configuration guides for these environments.
- ShoreTel (VoIP MGCP)coreVersadial supports ShoreTel VoIP recording using MGCP signaling protocol, with dedicated documentation and configuration guidance for ShoreTel environments.
- NEC (VoIP SIP)coreVersadial supports NEC VoIP call recording with SIP-based signaling, documented on a dedicated product page with configuration guidance.
- Panasonic (VoIP MGCP)coreVersadial supports Panasonic VoIP recording using MGCP protocol, with a dedicated configuration page for Panasonic IP telephony environments.
- Telex (IP-223 and IP-224 Radio Adapters)majorVersadial supports recording from Telex IP-223 and IP-224 radio adapters via IP unicast or multicast, compatible with Kenwood, Motorola, iCOM, Sepura, and other radio manufacturers.
- BARIX INSTREAMERmajorBARIX INSTREAMER devices convert analog audio to RoIP (RTP stream) for transmission to Versadial recorders via network, enabling remote analog radio recording without an analog card in the recording server.
- Zetron (Radio Gateway, MAX DISPATCH, Voice Logging Gateway)majorVersadial supports Zetron radio gateways, ZETRON MAX DISPATCH, and Zetron Voice Logging Gateway via SIPREC protocol, enabling recording from Zetron-enabled dispatch and radio systems.
- Skype for Business / Microsoft LynccoreVersadial provides call recording support for Skype for Business (formerly Microsoft Lync) VoIP environments, with dedicated documentation and configuration guidance.
- All Major PBX Manufacturers and Hosted ProviderscoreVersadial states it supports a wide variety of PBX manufacturers and hosted providers, including VoIP, digital, analog, PRI, T1, and SIP trunk environments. The company offers testing and custom configuration upon request for any device supporting RTP/RoIP/SIPREC streaming.
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
Versadial competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Customer concentration
Versadial social profiles
Digital presenceVersadial compliance and trust
Trust signalCompliance2 records
Versadial financial estimates
Financial estimateRevenue estimate
Valuation estimate
Versadial leadership team
Management profileNumber of profiles
Profiles1 record
Versadial funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Versadial M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Versadial
What does Versadial do?
Versadial Solutions sells multi-protocol call recording software (VSLogger) and the Adutante management interface that capture voice and screen activity across VoIP, SIP, PRI, T1, E1, ISDN, analog, digital, and radio (RoIP) environments. The company licenses per channel (not per seat) and supplies both turnkey recording systems and DIY kits, plus modules for screen capture, speech analytics, quality control evaluation, and workforce management/gamification aimed at regulated and call-center customers worldwide.
Is Versadial a public or private company?
Versadial is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Versadial founded?
Versadial was founded in 1994. It employs 1 to 10 people.
Where is Versadial based?
Versadial is headquartered in Irvine, United States, in the North America region.
How does Versadial make money?
Five revenue lines are on record. Software Licenses (VSLogger) is the primary driver. The others are software Subscriptions & Maintenance, professional Services, hardware (Recording Hardware) and channel License Batches (VSLogger Engine).
Does Versadial have an API?
Yes. VSLogger Call Recording SDK provides API and API usage samples for third-party applications to integrate with the call recording engine. Third-party applications can integrate via HTML-based API to control recording processes (start, stop, mute, change field content), access and manage recordings directly on disk, and provide user management and interface functionality. The Call Recording Engine is designed for solution developers wanting to add low-cost call recording functionality to their products.