Arsal Facility Management

What Arsal Facility Management does

Arsal Facility Management (أرسال) is a Saudi Arabia-based integrated facility management (IFM) company operating out of Al Faisaliyah District in Dammam, Kingdom of Saudi Arabia. The firm is structured as a subsidiary of Almajdouie Group, a diversified Saudi conglomerate, and delivers a full spectrum of facility management services organized into two core categories: Hard Services (MEP maintenance, HVAC systems, civil works, low current systems, renovation and fit-out, and third-party subcontractor management) and Soft Services (housekeeping and janitorial benchmarked to BICSc standards, facade cleaning, landscaping, pest control, hospitality and office support, and a 24/7 helpdesk). These service lines are delivered across eight sector verticals: Healthcare, Education, Hospitality, Retail, Industrial, Residential, Financial & Commercial, and Mixed-use & Utilities.

The company's operating backbone is the deployment of IBM Maximo and advanced Computer-Aided Facility Management (CAFM) systems for asset tracking, maintenance automation, real-time dashboards, and predictive analytics aimed at minimizing risk, downtime, and cost. It holds a disclosed Saudi Aramco vendor accreditation for operation and maintenance services, and is a confirmed cooperation partner of Worley Parsons alongside a multi-year total facility management contract with Abdulla Fouad Group. Revenue is generated predominantly through multi-year, scope-customized managed services contracts with enterprise clients, with project-based professional services (renovation and fit-out) as a secondary stream; pricing is quote-based and not publicly disclosed. Headcount is reported in firmographics at 51-100 but separately cited as a 5,000+ workforce across technicians, engineers, and support staff; the lower figure likely reflects a centralized corporate headcount while the 5,000+ figure encompasses the full on-site delivery workforce, a pattern typical for Saudi FM providers. The company is privately held, has no disclosed funding rounds (consistent with its status as a subsidiary within Almajdouie Group), and operates exclusively within a single country (Saudi Arabia).

Name

Arsal Facility Management

Legal name

Arsal Facility Management

Website

https://arsal.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

51–100 employees

Short description

Arsal Facility Management is a Saudi Arabia-based integrated facility management company, part of Almajdouie Group, delivering hard and soft facility services across healthcare, industrial, hospitality, commercial, and residential sectors using IBM Maximo and CAFM technology for enterprise clients.

Ownership category

akta.pro rank

Product category

Facility Management Services

NAICS

Facilities Support Services (56121), Facilities Support Services (561210), Services to Buildings and Dwellings (5617)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Hard Services (MEP/HVAC, Electrical, Plumbing) (BPABAAAA)

akta.pro secondary industries

Soft Services (Cleaning, Support, Mailroom) (BPABAAAB), Facilities Helpdesk & Service Request Management (FM Call Center/Dispatch) (IMAIALAG), Grounds, Landscaping & Exterior Services (BPABAAAD), Pest Management Services (IMAIAAAH), Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk) (IMAIAAAD)

Keywords

• Integrated facility management
• Hard services maintenance
• Soft facility services
• MEP maintenance services
• Commercial building management

Headquarters

HQ city

Dammam

HQ country

Saudi Arabia

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Integrated Facility Management Services: Comprehensive facility management services including hard services (MEP, HVAC, civil works) and soft services (housekeeping, landscaping, pest control). Revenue is generated through long-term contracts with enterprise clients, typically multi-year agreements for total facility management.
2. Project-Based Services: Renovation, fit-out, and specialized project services delivered on a per-project basis, including turnkey renovation and fit-out services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Arsal Facility Management delivers integrated facility management services to enterprise clients across Saudi Arabia, encompassing both Hard Services (MEP maintenance, HVAC, civil works, low current systems, renovation and fit-out, third-party subcontractor management) and Soft Services (housekeeping, facade cleaning, landscaping, pest control, hospitality and office support, 24/7 helpdesk). Services are bundled into multi-year contracts and tailored to eight sector verticals including healthcare, education, industrial, hospitality, retail, residential, financial and commercial, and mixed-use developments.

Product overview

Arsal Facility Management is a service-centric company offering integrated facility management solutions rather than a software product platform. The portfolio is organized into two primary service categories: Hard Services (technical solutions including MEP maintenance, HVAC systems, civil works, low current systems, renovation and fit-out, and third-party management) and Soft Services (non-technical support including housekeeping and janitorial, facade cleaning, landscaping, pest control, hospitality support, and 24/7 helpdesk). These core service lines are delivered across eight sector verticals: Healthcare, Education, Hospitality, Retail, Industrial, Residential, Financial & Commercial, and Mixed-use & Utilities. The company operates as part of Almajdouie Group, leveraging IBM Maximo and advanced CAFM systems internally for asset tracking and maintenance automation, and is accredited by Saudi Aramco as a vendor of operation and maintenance services.

Differentiator

Problem solved

Functional benefit

Products and services

• Hard Services Integrated technical facility management service line covering mechanical, electrical and plumbing maintenance, HVAC management, civil works, low current systems (fire safety, access control, BMS, CCTV), renovation and fit-out, and third-party subcontractor management, delivered to enterprise clients across Saudi Arabia.
• Soft Services Integrated non-technical facility service line covering housekeeping and janitorial services (BICSc-benchmarked), facade cleaning, landscaping and gardening, pest control, hospitality and office support, and 24/7 helpdesk services, delivered alongside Hard Services to enterprise clients across Saudi Arabia.
• Healthcare Facility Management Integrated facility management services for hospitals, clinics, and specialized healthcare facilities, addressing hygiene compliance, patient safety, uptime requirements, infection control, biomedical systems maintenance, and 24/7 response.
• Education Facility Management Integrated facility management for universities, schools, and educational institutions covering classroom cleanliness, HVAC optimization for air quality, security, and campus asset management.
• Hospitality Facility Management Integrated facility management for hotels, resorts, and event venues covering flawless cleaning, landscaping, security, and technical support for seamless guest operations.
• Retail Facility Management Integrated facility management for shopping malls and retail complexes with meticulous cleanliness, reliable MEP systems, and efficient waste management.
• Industrial Facility Management Integrated facility management for factories, warehouses, and production facilities covering robust maintenance, industrial safety compliance, and rapid incident response to minimize unplanned downtime.
• Residential Facility Management Integrated soft and hard facility services for gated communities, high-rises, and residential compounds including safety, landscaping, and round-the-clock support.
• Financial and Commercial Facility Management Integrated facility management for banks, corporate offices, and commercial towers covering professional facility operations, risk management, and premium business environment services.
• Mixed-use and Utilities Facility Management Integrated facility management for mixed-use developments and utility infrastructure ensuring efficient operations across diverse spaces and systems.

Quantifiable outcome

• Minimizes risk, downtime, and cost through predictive analytics and data-driven processes
• +1 more outcomes

Named customers3 records

Segments8 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• Almajdouie GroupcoreStrategic or Co-development PartnerArsal is part of Almajdouie Group, which provides deep local roots combined with global standards. This parent company relationship enables Arsal to leverage group resources, industry experience, and regional expertise in delivering facility management services across Saudi Arabia.
• Worley ParsonscoreStrategic or Co-development PartnerArsal FM announced cooperation with Worley Parsons Company, with a project kick-off under this cooperation arrangement for facility management services.
• Abdulla Fouad GroupcoreStrategic or Co-development PartnerArsal and Abdulla Fouad Group signed a 3-year contract for total facility management services.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Sodexo Saudi Arabia: Global FM and food services major with significant Saudi operations across multiple sectors; comparable in integrated services breadth and enterprise client focus though operating with global scale.
• Cushman & Wakefield (Facility Management): Global real estate services firm with a dedicated integrated facility management practice including Middle East operations; comparable in enterprise IFM delivery and technology-enabled service models.
• ISS A/S: Global workplace and facility services leader with operations across the Middle East; comparable in integrated FM delivery and multi-vertical enterprise service model.
• Compass Group (Middle East): Global support services major with regional presence across food services and integrated facility management; comparable in enterprise soft-services scale and multi-sector client base.
• JLL (Jones Lang LaSalle): Global professional services firm with a significant integrated facility management business serving Middle East enterprise clients; comparable in tech-enabled, multi-vertical IFM delivery.

Direct peers

• Saudi Facility Management Co (SFM): Saudi-based integrated facilities services provider delivering soft and hard services to enterprise clients including healthcare, hospitality, and industrial sectors; closely comparable regional direct competitor.
• EFS (Engineering & Facilities Services): Leading Saudi IFM provider offering integrated hard and soft services across healthcare, industrial, and commercial sectors; directly comparable to Arsal's integrated FM model in the same Saudi market.

Regional players

• Khidmah: UAE-based integrated facilities management company (part of Aldar) delivering hard/soft services to residential, commercial, and retail portfolios; comparable vertically diversified FM model in the GCC.
• Imdaad: UAE-headquartered integrated facility management company serving commercial, residential, and industrial clients with hard and soft services; highly comparable regional peer addressing GCC enterprise demand.
• Farnek Services FZE: Swiss-managed UAE/GCC FM and integrated building services provider with strong hospitality and commercial presence; comparable technology-driven, multi-sector integrated FM positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/arsal_fm

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arsal Facility Management