What Civis does

Civis S.p.A. is an Italian private security and surveillance operator founded in 1971 by Cav. Fortunato Zanè, headquartered in Milan and operating as a single-member company under Civis Holding S.p.A. The company provides a full-stack physical-security offering spanning armed and unarmed guarding, inspectional vigilance, anti-robbery and loss-prevention services, value-transport with satellite-tracked escort, large-event security, cybersecurity consulting and disaster-recovery services for sensitive data. Its architectural backbone is the 24/7 Centrale Operativa (Central Operating Center) in Milan, which ingests telemetry from approximately 80,000 connected properties across 28–36 Italian provinces and applies the proprietary NOD video-analytics algorithm to flag anomalies in real time for verification by expert operators and rapid patrol dispatch.

The product portfolio combines services and hardware: residential packages built around Easy Civis (wireless alarm) and My Civis (video surveillance with smartphone control), the Amico Civis personal geolocation device, the Smart Safe cash-management product with fog generators, the transportable Security Tower for construction sites, the Teleallarme direct-dial-to-police system, and the recently launched WinLet personal-security device (2025, winlet.it). Distribution is direct-to-customer through a sales-led, consultation-based model — quote requests via the website, a toll-free number (800 185005), and a customer portal (portali.civis.it) — supported by regional offices in 22+ Italian cities and a Network Division that coordinates certified partner companies for multi-location enterprise rollouts.

Revenue mechanics are predominantly recurring: subscription-based residential and commercial monitoring, annual enterprise guarding contracts, professional-services fees for event and value-transport work, and one-time hardware sales for alarm and surveillance installations. Pricing is not publicly disclosed and is determined per customer after risk analysis. Civis holds a broad ISO/IEC certification stack (9001, 27001, 27701, 27017, 27018, 45001, 14001, 50001, 20000-1) plus GDPR and CCPA compliance, and holds Questura authorizations for antitaccheggio and armed guarding — credentials that anchor its position in regulated public-administration and financial-services tenders.

Name

Civis

Legal name

Civis S.p.A. - Centro Italiano di Vigilanza Interna e Stradale - Società Unipersonale

Website

https://civis.it

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Civis is an Italian private security company founded in 1971 that provides 24/7 alarm monitoring, video surveillance, armed and unarmed guarding, and event security. It serves residential, retail, enterprise, and public-administration clients across 28-36 Italian provinces via a centralized Centrale Operativa managing 80,000 connected properties.

Ownership category

akta.pro rank

Product category

Private Security Services

NAICS

Security Guards and Patrol Services (561612), Security Systems Services (except Locksmiths) (561621), Investigation, Guard, and Armored Car Services (56161)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Security Systems Monitoring & Dispatch (SOC/Remote Guarding) (IMAIAEAF)

akta.pro secondary industries

Security Operations Center (SOC) & Remote Video Guarding (VSOC) (BPABAMAF), Cash-in-Transit (CIT) & Valuables Transport Services (BPABAMAL)

Keywords

• Private security services
• Alarm monitoring
• Video surveillance
• Armed guard services
• Security systems installation

Headquarters

HQ city

Milan

HQ country

Italy

HQ region

Europe

Offices23 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Security Monitoring Services: 24/7 alarm monitoring and video surveillance services connected to the Central Operating Center, with rapid response teams and police coordination.
2. Armed and Unarmed Guard Services: Physical security services including armed guards, unarmed guards, inspection services, and anti-robbery services for commercial and residential properties.
3. Security Systems Installation and Equipment: Sale and installation of alarm systems, video surveillance equipment, wireless security devices, and smart home security products (Easy Civis, My Civis).
4. Event Security Services: Security services for large events including personnel, equipment, and coordination with law enforcement for concerts, sporting events, and public gatherings.
5. Value Transport Services: Armored transport services for cash and valuables with satellite tracking and security escort.
6. Cybersecurity Services: IT security consulting, threat analysis, anti-fraud procedures, and industrial espionage prevention services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Civis is a private security and surveillance institute that provides integrated physical security services, 24/7 alarm monitoring, and proprietary video analytics for residential, commercial, enterprise, and public administration customers across Italy. The company's core is the Centrale Operativa (Central Operating Center), a 24/7 staffed control room that monitors 80,000 connected properties using the proprietary NOD video analysis algorithm, supported by armed/unarmed guarding, anti-robbery, anti-shoplifting, cybersecurity, and value transport services.

Product overview

Civis is a private security and surveillance company operating since 1971, offering a comprehensive portfolio of security products and services across Italy. The core offering centers on the Centrale Operativa (Control Room) - a technologically advanced monitoring center processing video surveillance through a smart video analysis algorithm (NOD) that detects anomalies in real-time across 80,000 connected systems. The product lineup includes Easy Civis (wireless home alarm), My Civis (video surveillance with live monitoring), and Amico Civis (personal geolocation device), alongside the exclusive WinLet personal security device. Service offerings span armed and unarmed guard services, inspectional vigilance, loss prevention (antitaccheggio), anti-robbery services, intelligent smart safes, cybersecurity, and specialized services for public administration (museums, courthouses). The company operates through 28-36 Italian provinces with 24/7 monitoring and rapid response patrol capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Centrale Operativa (Control Room) Central platform of Civis that monitors 80,000 customer systems across 28 Italian provinces using smart video analytics algorithms, real-time expert verification of alerts, and rapid patrol dispatch.
• Gestione Allarmi H24 (24/7 Alarm Management) 24/7 alarm monitoring and management service through the Civis Control Room with real-time verification of anomalies and rapid patrol dispatch; available for residential and commercial customers.
• Videosorveglianza e Videoanalisi NOD Intelligent video surveillance service using Civis's proprietary NOD algorithm for real-time anomaly detection, integrated with the 24/7 Civis Control Room.
• Easy Civis Wireless Alarm System Wireless anti-intrusion alarm system designed for residential security that connects directly to the Civis Control Room 24/7 and is controllable via smartphone app.
• My Civis Video Surveillance System Video surveillance system with live monitoring connected to the Civis Control Room; automatically sends video recordings to the control center during alarms for real-time verification.
• Amico Civis Personal Security Device Personal security device that monitors the movements of people and objects, providing geolocation tracking for mobile protection.
• WinLet Personal Security Device Exclusive Civis mini intelligent device for personal security, marketed as 'security at your fingertips' for individual users.
• Security Tower Versatile, transportable security solution integrating intrusion prevention, video surveillance, video analytics, telecommunications, and Control Room services, primarily for construction sites.
• Casseforti Intelligenti (Smart Safes) Smart safes with fog generators and banknote marking devices for cash management; automatically alert patrol when cash threshold is reached and provide immediate credit to bank account.
• Vigilanza Armata (Armed Guard Service) Armed guard services for high-risk commercial environments; personnel receive specific training in anti-terrorism, behavioral psychology, first aid, and fire procedures and hold weapons certification.
• Vigilanza Ispettiva (Inspectional Vigilance) Inspectional vigilance service with patrol monitoring of building perimeters and vulnerable points, including internal and external inspections during nighttime hours.
• Servizi Antitaccheggio (Anti-Shoplifting Services) Loss prevention services for retail environments; guards work in civilian clothes (authorized by the Questura) to discreetly monitor and prevent shoplifting.
• Servizi Antirapina (Anti-Robbery Services) Anti-robbery services for high-risk commercial sectors including banks, luxury shops, and offices; includes panic buttons, surveillance cameras, and intrusion sensors all connected to the 24/7 Control Room.
• Teleallarme (Tele-Alarm Service) Phone-based alarm system directly connected to the 113 emergency number; automatically calls preset numbers including police when intrusion or suspicious movement is detected.
• Value Transport (Armored Value Transport Service) Armored transport services for cash and valuables with satellite tracking and security escort.
• Sicurezza Informatica (Cybersecurity Services) Cybersecurity services including network vulnerability analysis, anti-fraud and anti-money laundering procedures, competitor analysis, and cybersecurity risk management.
• Servizi presso Tribunali (Courthouse Security Services) Security services for courthouses including fixed posts, night inspections, and access control with X-ray equipment for weapons detection in sensitive areas.
• Servizi presso Musei (Museum Security Services) Security services for museums, pinacothecas, and art galleries; guards provide surveillance of artworks, manage visitor flows, and monitor with intelligent video surveillance connected to the Control Room.
• Divisione Network (National Network Division) National security service providing unified security management across multiple Italian locations through a single point of contact, connecting certified partner security companies nationwide.
• Disaster Recovery Service Service for protection and relocation of sensitive data backups to secure locations for companies needing to delocalize their information.

Quantifiable outcome

• 80,000 connected properties monitored 24/7
• +3 more outcomes

Named customers9 records

Segments13 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature9 records

Partnerships

One partnership is on record.

• Civis Holding S.p.A.coreOthersParent company exercising direction and coordination over Civis S.p.A. as a wholly-owned subsidiary. Civis S.p.A. is a single-member company (Società Unipersonale) under the direction of Civis Holding S.p.A.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Securitas: Global security services leader operating across guarding, monitoring, and technology services with significant Italian operations — comparable in core offering but with vastly greater scale, geographic reach, and capital resources.
• G4S / Allied Universal: Global security services conglomerate providing manned guarding, electronic security, and cash solutions — comparable in service breadth but with international scale that gives it advantage on multinational accounts.
• Securitas Direct / Verisure (Group): Pan-European residential and SME security group with verified alarm monitoring — competes with Civis's Easy Civis / My Civis residential offering while operating at much greater scale across multiple countries.

Direct peers

• Verisure: Leading European residential alarm and monitoring provider operating in Italy — directly comparable in the residential security segment with own SOC, smart-home devices, and recurring subscription model.
• Sicuritalia: Leading Italian private security and surveillance institute offering armed guards, video surveillance, alarm monitoring, and cash-in-transit services across Italy — directly comparable in product portfolio, customer segments, and national-scale SOC operations.
• Axitea: Italian integrated security provider combining physical guarding, video surveillance, and cybersecurity services for enterprise and public-sector clients — directly comparable as a technology-enabled Italian security operator with overlapping segments.
• Allo Vigilanza: Italian private security institute providing armed guarding, alarm monitoring, and patrol services with a Centrale Operativa across multiple Italian regions — closely comparable in core service mix and SOC-based delivery model.

Regional players

• Boschi Security Services: Italian security firm providing armed and unarmed guarding, video surveillance, and alarm monitoring — a smaller-scale comparable in the same Italian market with overlapping customer segments in retail and corporate.
• Padana Sicurezza: Northern Italian private security provider focused on Lombardy and Veneto — directly overlaps Civis's strongest geographic markets in armed guarding, alarm monitoring, and event security.
• ISTITUTO DI VIGILANZA COOPSERVICE: Italian cooperative providing security, facility management, and guarding services — comparable in physical security offerings with a strong presence in specific Italian regions and complementary facility services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/CIVISspa

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Civis