ClaimsMate Public Adjusters

What ClaimsMate Public Adjusters does

ClaimsMate Public Adjusters (legal entity: Claimsmate Adjusters, LLC) is a private, independently operated public insurance adjusting firm founded in 2018 and headquartered in Luling, Texas, with a regional office in Oklahoma City. The company advocates exclusively for policyholders—homeowners and commercial property owners—against insurance carriers, providing property damage inspection, policy interpretation, claims documentation, and settlement negotiation across fire, water, wind, hail, hurricane, and total loss claim types. ClaimsMate is licensed to operate as a public adjuster in 10 U.S. states (Texas, Tennessee, Georgia, Ohio, Colorado, California, North Carolina, Oklahoma, Arizona, South Carolina), a regulatory footprint that serves as its primary barrier to entry and growth vehicle.

The underlying technology stack is intentionally lightweight and industry-standard rather than proprietary: ClaimsMate uses Xactimate software for property damage estimation and documentation, supplemented by a basic client login portal (members.claimsmate.com). There are no software products, APIs, SDKs, or AI/ML systems; the core deliverable is human expertise delivered by licensed adjusters led by Stephanie Corona (20+ years of insurance adjusting, expert witness, appraisal, and umpiring experience). The firm has invested in a sustained content marketing program (SEO-targeted blog articles on claim types dated 2017–2026) and holds directory listings across BBB, HomeAdvisor, NAPIA, the Texas Association of Public Insurance Adjusters, the Greater Houston Builders Association, and the Houston Apartment Association to drive top-of-funnel inbound demand.

The business model is contingency-based professional services with no upfront fees. ClaimsMate charges either 10% of the total claim settlement or 25% of the "new money" (the amount recovered above the insurer's initial offer), with payment only after the policyholder accepts the insurer's final payout. Customer acquisition is sales-led and direct-to-consumer, running primarily through organic search, content marketing, referrals, and prominent phone-based direct response (877-202-0204). The company is bootstrapped (no disclosed funding rounds, no parent company, no subsidiaries) and operates with 1–10 employees, making it a small, founder-operated firm scaling through regulatory licensure and geographic expansion rather than capital deployment.

Name

ClaimsMate Public Adjusters

Legal name

Claimsmate Adjusters, LLC

Website

https://claimsmate.com

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

ClaimsMate Public Adjusters is a Texas-based, privately held public insurance adjusting firm licensed in 10 U.S. states that advocates for residential and commercial property owners in contested insurance claims, charging contingency fees of 10% of settlement or 25% of recovered "new money."

Ownership category

akta.pro rank

Product category

Public Insurance Adjusting Services

NAICS

Claims Adjusting (524291)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro industry

PRIMARYBPAAAFAE

Claims Adjudication & Rules/Edits Configuration Support

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Claims Processing & Adjudication Support

SECONDARYHSAKANAI

Claims Handling, Documentation & Dispute Resolution Services

Home & Personal Services/Moving, Storage & Relocation Services/Moving Insurance & Valuation Services

Keywords

• Public insurance adjusting
• Property damage claims
• Insurance claim negotiation
• Policyholder advocacy
• Commercial claim assistance

Headquarters

HQ city

Dallas

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D

Revenue model

1. Contingency-Based Claims Adjustment Fees: Public adjuster fees charged as a percentage of the insurance claim settlement amount. Typically 10% of the entire claim amount or 25% of the 'new money' amount (amount above the initial insurance company offer). Fees are only charged after the policyholder accepts the final settlement from the insurer - no upfront costs to the client.
2. New Money Contingency Fees: Public adjusters charge 25% of the new money amount - the amount of money above and beyond the initial payout offered by the insurance company. This aligns the adjuster's compensation with maximizing the client's settlement.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

ClaimsMate provides public insurance adjusting services for residential and commercial property owners. Licensed adjusters conduct property damage inspections, interpret insurance policy language, document losses, build Xactimate estimates, and negotiate directly with insurance carriers to maximize claim settlements. Fees are contingency-based with no upfront cost to the policyholder.

Product overview

ClaimsMate Public Adjusters is a service-based company offering public insurance adjusting services, not a software or technology product company. The company provides a unified service offering centered on public insurance claims assistance, helping policyholders (homeowners and business owners) navigate insurance claims against their insurance companies. Services include property damage inspection, claims negotiation, policy interpretation, and settlement advocacy. The company operates across multiple U.S. states (Texas, Oklahoma, Arizona, Tennessee, Georgia, Ohio, Colorado, California, North Carolina, South Carolina) and offers a member portal for existing clients. No software products, platforms, or modules are offered.

Differentiator

Problem solved

Functional benefit

Products and services

• Public Insurance Claims Assistance Professional public adjusting services that advocate for policyholders, helping them interpret insurance policies, assess property damage, determine repair costs, and negotiate fair settlements with insurance companies on their behalf. Available for both residential and commercial property owners.
• Residential Property Claims Assistance Insurance claim assistance for homeowners, including damage inspection, documentation, negotiation, and settlement support for various types of residential property damage claims (fire, water, wind, hail, storm).
• Commercial Property Claims Assistance Insurance claim assistance for business owners, including business interruption claims, commercial building damage, contents losses, complex multi-building commercial claims, code upgrades, and interior build-back.
• Hurricane Damage Insurance Claims Assistance Specialized assistance for hurricane-related insurance claims, including wind damage, storm surge, flood differentiation, and negotiating settlements with insurers for hurricane-related property damage.
• Total Loss Insurance Claims Assistance Expert handling of total loss insurance claims where repair costs exceed property value, including fire claims, catastrophic damage, and complex total loss settlements.
• Insurance Claim Inspections Professional property damage inspections conducted by licensed adjusters to assess damage, document losses, and compare findings against insurance policy coverage across roof, exterior, interior, mechanicals, and finishes.

Quantifiable outcome

• Claims adjustment settlements often 70% more than initial insurance company offer
• +1 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered minor.

• Better Business Bureau (BBB)minorOthersClaimsmate Adjusters, LLC maintains BBB accreditation and business review, providing customers with confidence in the company's business practices and customer service standards.
• HomeAdvisorminorChannel Partner/ Reseller/ DistributorListed as a screened contractor on HomeAdvisor platform, generating referral leads from homeowners searching for verified service providers.
• Texas Association of Public Insurance AdjustersminorOthersState-level professional trade association membership providing industry networking, credibility, and potential referral opportunities.
• National Association of Public Insurance Adjusters (NAPIA)minorOthersNational professional association membership providing industry recognition, networking, and directory listing for public adjusters.
• Greater Houston Builders AssociationminorOthersLocal building industry association membership providing networking with contractors, developers, and property professionals who may refer clients.
• Houston Apartment AssociationminorOthersMultifamily housing industry association membership providing access to property managers and landlords who may need claims assistance.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Hudson Public Adjusters: Licensed public adjusting firm handling property insurance claims for homeowners and commercial owners. Comparable on contingency-fee model, policyholder advocacy positioning, and multi-state licensing approach.
• Five Star Claims Adjusting: Public adjusting firm that advocates for policyholders in residential and commercial property claims on a contingency basis. Highly comparable operating model, geography (southern U.S. footprint), and customer profile to ClaimsMate.
• United Public Adjusters: National public adjusting firm specializing in property damage claims (fire, water, wind, hail) for residential and commercial policyholders. Direct overlap with ClaimsMate's service offering, customer segments, and contingency fee structure.
• Citizens Public Adjusters: Mid-sized public adjusting firm serving homeowners and business owners on a contingency-fee basis. Closely comparable to ClaimsMate on business model, target customer, and state-licensed public adjuster operations.
• Vanguard Public Adjusters: Licensed public adjusting firm representing policyholders in property insurance claims. Direct overlap with ClaimsMate across service model, contingency pricing, and policyholder-only positioning.
• BridgePoint Public Adjusters: Multi-state licensed public adjusting firm representing policyholders in property insurance disputes. Comparable to ClaimsMate across service scope, licensing model, and target customers.
• Statewide Public Adjusters: Regional public adjusting firm specializing in catastrophe and large-loss property claims. Comparable to ClaimsMate on customer type, contingency pricing, and emphasis on catastrophe-driven demand.

Broad incumbents

• Greenspan Adjusters International: One of the largest and longest-established public adjusting firms in the U.S., offering policyholder-side claim representation across multiple states and claim types. Comparable to ClaimsMate in core service (independent public adjusting) but materially larger in scale, geographic reach, and brand recognition.
• Sedgwick: Large global claims management and adjusting firm serving insurers and self-insureds. Comparable to ClaimsMate only in that it operates in the claims adjustment category, but works on the carrier side and at substantially greater scale.
• Crawford & Company: Global claims management giant offering independent adjusting, third-party administration, and claim-related services. Adjacent rather than direct peer — works primarily for insurers, but illustrates the scale and competitive backdrop ClaimsMate faces in the broader claims handling market.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/claimsmate
• LinkedInlinkedin.com/company/claimsmate

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ClaimsMate Public Adjusters