Chautauqua Patrons Insurance Association
Chautauqua Patrons Insurance Company is a regional mutual property and casualty insurer founded in 1877, headquartered in Jamestown, NY, underwriting personal and commercial lines exclusively through independent agents across Upstate New York.
- Company typePrivate
- Founded1877
- HeadquartersJamestown, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Chautauqua Patrons Insurance Association does
Chautauqua Patrons Insurance Company is a regional, mutual property and casualty insurance carrier headquartered at 529 West Third Street in Jamestown, New York. Founded in 1877 as the Patrons Fire Relief Association by farm families of The Order of Patrons Husbandry, the company is one of the oldest insurers in the region and the only insurance company based in Southwestern New York. It was renamed Chautauqua Patrons Insurance Association in 1975 and adopted its current name in 2002. The firm holds an AM Best B++ (Good) Financial Strength Rating and operates as a mutual insurance company owned by its policyholders rather than stockholders, with profits reinvested to support rate stability.
The company underwrites a comprehensive portfolio of personal and commercial lines. Personal lines include Homeowners (HO-1 through HO-5 Premier), Seasonal Homeowners, Landlord, Prestige Landlord, Mobile Homeowners, Tenant Homeowners, Dwelling Fire, and Inland Marine coverage. Commercial lines include Business Owners Policy (BOP), Commercial Fire, Farmowners, Special Multi Peril (SMP), and Artisan Contractor programs. All products are distributed exclusively through a network of over 180 licensed independent agents at more than 200 locations throughout the Upstate New York region, with underwriting, policy issuance, and claims service performed directly from the Jamestown headquarters. Customers can transact online via an agent portal, secure payment processing through Invoice Cloud, and electronic signature workflows via DocuSign/HelloSign.
The business model is built on recurring insurance premiums priced on a quote basis that reflects location, construction type, building age, proximity to fire department, coverage level, and deductible selection, with discounts of 1-15% available for safety features such as smoke detectors, alarm systems, and high deductibles. Premiums are collected monthly via EFT, credit or debit card, phone, or mail. The company reports a 96.5% claim-handling satisfaction rate among surveyed policyholders and operates as one of more than 700 insurers writing business in New York State. Governance is overseen by a board chaired by David I. Lipsey, with Brian Willink as President and CEO.
Chautauqua Patrons Insurance Association firmographics
Firmographics- Name
- Chautauqua Patrons Insurance Association
- Legal name
- Chautauqua Patrons Insurance Company
- Website
- https://chautauquapatrons.com
- Company type
- Private
- Founded year
- 1877
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Chautauqua Patrons Insurance Company is a regional mutual property and casualty insurer founded in 1877, headquartered in Jamestown, NY, underwriting personal and commercial lines exclusively through independent agents across Upstate New York.
- Ownership category
- akta.pro rank
Chautauqua Patrons Insurance Association industry classification
Industry- Product category
- Property and Casualty Insurance
- NAICS
- Direct Property and Casualty Insurance Carriers (524126)
- SIC
- Fire, Marine & Casualty Insurance (6331)
- akta.pro primary industry
- Mid-Market Commercial Package (Package Policies) (FSAJAFAB)
Keywords
Where Chautauqua Patrons Insurance Association is headquartered
LocationHeadquarters
- HQ city
- Jamestown
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Chautauqua Patrons Insurance Association business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Insurance Premiums: Chautauqua Patrons Insurance Company generates revenue through property and casualty insurance premiums. As a mutual insurance company, it is owned by policyholders rather than stockholders, with profits used to help keep insurance rates low. The company offers various payment options including online payments, phone payments, monthly recurring EFT payments, and recurring credit/debit card payments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Quote-based insurance premiums tailored to individual risk profiles |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
Chautauqua Patrons Insurance Association product offering
Product offeringCore offering
Chautauqua Patrons Insurance Company is a multi-line property and casualty insurance provider offering personal and commercial insurance products to individuals and small/mid-sized businesses located in New York State. As a mutually-based company owned by policyholders rather than stockholders, it underwrites homeowners, landlord, mobile home, tenant, dwelling fire, inland marine, business owners policy, commercial fire, farmowners, and artisan contractor coverage, distributing products exclusively through a network of independent agents across Upstate New York.
Product overview
Chautauqua Patrons Insurance Company is a multi-line property and casualty insurance provider offering a comprehensive portfolio of personal and commercial insurance products. The company operates on a mutual structure, meaning it is owned by policyholders rather than stockholders. Personal Lines products include Homeowners (HO-1 through HO-5 Premier), Seasonal Homeowners, Landlord, Prestige Landlord, Mobile Homeowners, Tenant Homeowners, Dwelling Fire, and Inland Marine coverage. Commercial Lines products include Business Owners Policy (BOP), Commercial Fire, Farmowners, and Special Multi Peril (SMP) insurance. All products are distributed through a network of over 180 independent agents across Upstate New York, with underwriting, policy issuance, and claims service handled directly from the Jamestown, NY headquarters.
Differentiator
Problem solved
Functional benefit
Products and services
- Homeowners Insurance
Quantifiable outcome
- 96.5% of insured's rated claim handling as Good or Excellent
Companies that use Chautauqua Patrons Insurance Association
Customer profileSegments2 records
Ideal customer profiles2 records
Chautauqua Patrons Insurance Association technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Chautauqua Patrons Insurance Association partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Ledger MarketingminorLedger Marketing maintains the Chautauqua Patrons Insurance Company website, providing web development and digital infrastructure services.
Scale indicators5 records
Recent moves10 records
Expansion highlights4 records
Chautauqua Patrons Insurance Association competitors and assessment
Company assessmentBroad incumbents
- Cincinnati Financial: Fairfield, OH-based property and casualty insurer operating through independent agents across 40+ states. Highly comparable mutual-style agency-driven regional P&C carrier with broad multi-line portfolio.
- Selective Insurance Group: Branchville, NJ-based regional P&C insurer writing commercial and personal lines through independent agents across the Northeast and Mid-Atlantic. Comparable standard-market regional mutual-like carrier with agency distribution.
- Hanover Insurance Group: Worcester, MA-based regional property and casualty carrier writing personal and commercial lines through independent agents across the Northeast and Midwest. Overlaps with Chautauqua Patrons in core personal lines and Northeast geography.
- Erie Insurance: Erie, PA-based mutual property and casualty insurer operating across 12+ states with multi-line personal and commercial products via exclusive and independent agents. Larger regional mutual peer with comparable product mix and mutual ownership model.
Direct peers
- Preferred Mutual Insurance Company: Property and casualty mutual insurer based in New Berlin, NY, writing personal and commercial lines across upstate New York through independent agents. Closely analogous regional NY mutual P&C carrier with similar size and agent-driven distribution.
- Utica National Insurance Group: Mutual property and casualty insurance group headquartered in New Hartford, NY, writing personal and commercial lines primarily across Upstate and Central New York through independent agents. Highly comparable regional mutual model and agent distribution in overlapping Upstate NY territory.
- NYCM Insurance: New York Central Mutual Insurance company, an Edmeston, NY-based mutual P&C insurer writing homeowners, auto, and commercial lines across New York State through independent agents. Closely comparable mutual structure, regional NY footprint, and agent distribution.
- Shelter Insurance: Columbia, MO-based mutual insurance company offering personal lines (homeowners, auto) and commercial coverage through captive agents in 15+ Midwestern and Southern states. Comparable mutual structure, regional multi-line P&C focus, and agent distribution.
- Donegal Group: Marietta, PA-based regional property and casualty insurance holding company writing through independent agents in the Mid-Atlantic and Midwest. Comparable small-cap regional P&C carrier with similar agent distribution and multi-line personal/commercial focus.
- Grange Insurance: Columbus, OH-based mutual insurance company with historical roots in the Patrons of Husbandry (Grange) — directly paralleling Chautauqua Patrons' Patrons Fire Relief Association origins. Multi-line personal and commercial P&C with independent agent distribution.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Chautauqua Patrons Insurance Association social profiles
Digital presenceChautauqua Patrons Insurance Association compliance and trust
Trust signalCompliance1 record
Chautauqua Patrons Insurance Association financial estimates
Financial estimateRevenue estimate
Valuation estimate
Chautauqua Patrons Insurance Association leadership team
Management profileNumber of profiles
Profiles11 records
Chautauqua Patrons Insurance Association funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Chautauqua Patrons Insurance Association M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Chautauqua Patrons Insurance Association
What does Chautauqua Patrons Insurance Association do?
Chautauqua Patrons Insurance Company is a multi-line property and casualty insurance provider offering personal and commercial insurance products to individuals and small/mid-sized businesses located in New York State. As a mutually-based company owned by policyholders rather than stockholders, it underwrites homeowners, landlord, mobile home, tenant, dwelling fire, inland marine, business owners policy, commercial fire, farmowners, and artisan contractor coverage, distributing products exclusively through a network of independent agents across Upstate New York.
Is Chautauqua Patrons Insurance Association a public or private company?
Chautauqua Patrons Insurance Association is a private company. It is classified as management employee owned and is currently operating.
When was Chautauqua Patrons Insurance Association founded?
Chautauqua Patrons Insurance Association was founded in 1877. It employs 11 to 50 people.
Where is Chautauqua Patrons Insurance Association based?
Chautauqua Patrons Insurance Association is headquartered in Jamestown, United States, in the North America region.
How does Chautauqua Patrons Insurance Association make money?
One revenue line is on record: insurance Premiums.
Who are Chautauqua Patrons Insurance Association's main competitors?
Broad incumbents on record are Cincinnati Financial, Selective Insurance Group, Hanover Insurance Group and Erie Insurance. Direct peers are Preferred Mutual Insurance Company, Utica National Insurance Group, NYCM Insurance, Shelter Insurance, Donegal Group and Grange Insurance.
Does Chautauqua Patrons Insurance Association have an API?
No public API is recorded for Chautauqua Patrons Insurance Association.
What industry is Chautauqua Patrons Insurance Association in?
Chautauqua Patrons Insurance Association's product category is Property and Casualty Insurance. Its primary akta.pro industry code is FSAJAFAB, Mid-Market Commercial Package (Package Policies). Its NAICS code is 524126 and its SIC code is 6331.