What Innovate Healthcare does

Innovate Healthcare is a UK-based occupational health and wellbeing services provider, operating also in Ireland, that delivers clinical and advisory services to employers across the full employee lifecycle. Founded in 2011 and headquartered in Stockport, the company employs 51-100 staff under CEO Jackie Salvidge and serves organisations of varying sizes through a horizontal B2B go-to-market motion. Its core service offering comprises Occupational Health Assessments, Health Surveillance, and New Worker Health Screening, supplemented by 12 modular services including Physiotherapy, Counselling, an Employee Assistance Programme, Virtual GP, Workplace Mediation, Travel Health and Immunisations, Flu Jabs, and Corporate Wellbeing Services. The company's clinical model is built around a biopsychosocial assessment framework, with referrals allocated to a multi-disciplinary team of Occupational Health Physicians, Occupational Health Advisors, Mental Health Clinicians, and Physiotherapists based on individual need.

The technology layer consists of an online customer portal hosted at patientbooking.co.uk that allows employer clients to make and manage occupational health and health surveillance referrals, complemented by a company website that serves marketing, content, and contact functions. The company holds SEQOHS accreditation alongside ISO 9001, ISO/IEC 27001, and Cyber Essentials PLUS certifications, and is a Living Wage Partner, Disability Confident Partner, Society of Occupational Medicine Partner, and RISQS Partner, providing the regulatory and procurement credentials typically required for enterprise and public-sector occupational health contracts. No public API, mobile application, patents, or AI/ML capabilities are disclosed.

Innovate Healthcare generates revenue through professional services fees on a quote-based model tailored to each organisation's requirements; pricing is not publicly disclosed. Customers are acquired through an enterprise field-sales motion supplemented by self-serve online referral workflows, and the company reports a 99% customer retention rate, indicating strong recurring-revenue characteristics despite the absence of disclosed contract structures or named accounts. No external funding rounds, M&A activity, or parent-company relationships have been disclosed, and the company appears to operate as an independent, privately held SME.

Name

Innovate Healthcare

Legal name

Innovate Healthcare

Website

https://innovatehealthcare.co.uk

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

51–100 employees

Short description

Innovate Healthcare is a UK and Ireland occupational health and wellbeing provider offering clinical assessments, health surveillance, physiotherapy, counselling, and EAP services to employers via a multi-disciplinary clinical team and an online referral portal.

Ownership category

akta.pro rank

Product category

Occupational Health Services

NAICS

Offices of Physicians (6211), Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Occupational Health & Employer Clinic Services (HLAEAAAI)

akta.pro secondary industries

Employer Wellness & Population Health Programs (HLAEAAAH), Occupational Health & Worksite Health Virtual Care (fit-for-duty, RTW) (HLALADAM), Workplace Mental Health & EAP-Integrated Teletherapy Platforms (HLALAEAK)

Keywords

• Occupational health services
• Workplace health management
• Employee wellbeing programs
• Health surveillance screening
• Absence management services

Headquarters

HQ city

Stockport

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Occupational Health Assessment Services: Professional services revenue from occupational health assessments, workplace health management, and wellbeing services provided to organisations throughout the employee lifecycle including pre-placement health screening, statutory health surveillance, absence management, and treatment services.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Innovate Healthcare delivers occupational health and workplace wellbeing services to organisations across the UK and Ireland throughout the employee lifecycle. Core offerings include Occupational Health Assessments, Health Surveillance, and New Worker Health Screening, supplemented by additional services such as Physiotherapy, Counselling, Employee Assistance Program (EAP), Virtual GP, Travel Health & Immunisations, Flu Jabs, Corporate Wellbeing Services, Workplace Mediation, Ill Health Retirement assessments, Display Screen Equipment assessments, and Occupational Health Needs Assessments. A multi-disciplinary clinical team applies a biopsychosocial model to provide actionable recommendations and clinical reports via an online referral portal.

Product overview

Innovate Healthcare operates as a unified occupational health and wellbeing service platform, offering a comprehensive suite of clinical services. The core offerings include Occupational Health Assessments, Health Surveillance, and New Worker Health Screening, which form the foundation of their service delivery. Supporting these core services is an ecosystem of 12 additional service modules including Physiotherapy, Counselling, Employee Assistance Program, Virtual GP, Travel Health & Immunisations, Flu Jabs, Corporate Wellbeing Services, Workplace Mediation, Ill Health Retirement, Display Screen Equipment assessments, and Occupational Health Needs Assessments. The company employs a multi-disciplinary team approach, allocating referrals to Occupational Health Physicians, Occupational Health Advisors, Mental Health Clinicians, and Physiotherapists based on individual need.

Differentiator

Problem solved

Functional benefit

Products and services

• Occupational Health Assessments Clinical occupational health assessments providing reasonable adjustment advice to support employees, including pre-placement screening and ongoing occupational health evaluations for employer organisations.
• Health Surveillance Statutory health screening programmes designed to prevent ill health and ensure employer compliance with legal workplace health surveillance obligations.
• New Worker Health Screening Pre-employment health screening services that identify adverse health issues in new employees so organisations can provide appropriate support from the start of employment.
• Health and Safety Consultancy Occupational health and safety consultancy services supporting workplace safety compliance and risk management for employer organisations.
• Display Screen Equipment Assessments Assessment services for employees working with display screen equipment to ensure ergonomic compliance and prevent work-related injuries.
• Ill Health Retirement Guidance and assessment services for ill-health retirement applications and related employment transitions for employer organisations.
• Physiotherapy Physical therapy services supporting employee recovery, rehabilitation, and musculoskeletal health management in the workplace.
• Counselling Mental health counselling services providing confidential support for employees facing personal or work-related challenges.
• Employee Assistance Program (EAP) Comprehensive employee assistance programme offering confidential counselling, advice, and support services for workplace and personal issues.
• Travel Health and Immunisations Travel health services including immunisations and health advice for employees travelling internationally on behalf of their employer.
• Flu Jabs Seasonal flu vaccination programmes delivered to organisations to protect employee health during influenza outbreaks.
• Corporate Wellbeing Services Organised wellbeing events and programmes for corporate clients, including wellness workshops and health promotion activities.
• Virtual GP Telehealth GP services providing employees with virtual access to general practitioners for health consultations.
• Workplace Mediation Professional mediation services to resolve workplace conflicts and improve employee relations for employer clients.
• Occupational Health Needs Assessment Strategic assessment service that evaluates organisational occupational health requirements and develops tailored health and wellbeing strategies.

Quantifiable outcome

• 99% customer retention rate
• +3 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Spire Healthcare: Large UK private hospital group that also delivers occupational health and workplace wellbeing services to corporate clients. A broader incumbent with deeper clinical infrastructure, but overlapping on core OH and corporate health offerings.
• Vitality Health: UK health insurer with a strong workplace wellness and corporate health proposition including screening, EAP, and behaviour-change programmes. Adjacent competitor for corporate wellness budgets though not a direct OH clinical provider.
• Marlowe plc: AIM-listed UK group whose occupational health division (formerly PAM) competes directly in core OH, while the wider portfolio (compliance, HR, health & safety) provides cross-sell reach to enterprise buyers. Larger and more diversified than Innovate, but the OH arm is a direct comparable.
• WPA (Western Provident Association): UK private health insurer and corporate wellbeing provider offering EAP, virtual GP, and health screening products. Comparable on employer wellness and mental health service modules, though anchored in insurance distribution rather than clinical OH delivery.

Emerging players

• Doctor Care Anywhere: UK-based digital telehealth provider offering virtual GP and mental health services to insurers and employers. Comparable on the Virtual GP and counselling modules within Innovate's suite, and a potential substitute for low-acuity employer health services.

Direct peers

• Health Partners: UK occupational health and wellbeing provider serving corporate and public sector clients with OH assessments, health surveillance, and EAP services. Comparable scale and customer segment, with similar delivery via a clinical multi-disciplinary team.
• PAM Group: One of the UK's largest occupational health and wellbeing providers, offering management referrals, health surveillance, EAP, physiotherapy, and mental health services to employers. PAM is the closest scaled direct competitor to Innovate in the UK OH market, with overlapping service modules and enterprise buyer base.
• BHSF Occupational Health: UK provider of occupational health services and corporate wellbeing programmes including health surveillance, pre-employment screening, and absence management. Comparable product mix and B2B employer GTM in the UK.
• Optima Health: Established UK occupational health and wellbeing provider offering a full OH service portfolio across multiple sectors including rail, construction, and public services. Direct competitor with overlapping statutory health surveillance, management referral, and EAP capabilities.
• Medigold Health: UK-wide occupational health provider delivering management referrals, health surveillance, pre-placement screening, and absence management to corporate and public sector employers. Highly comparable service suite, multi-disciplinary clinician model, and nationwide delivery footprint.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/innovate-healthcare-management-group

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Innovate Healthcare