I-Community
I-Community AG is a Swiss regional managed IT services provider in St. Moritz serving municipalities, schools, tourism operators, and SMEs across Southern Grisons with cloud, network, system, and security services built on its proprietary engadin.cloud platform with Swiss data residency.
- Company typePrivate
- Founded2001
- HeadquartersSankt Moritz, Switzerland
- Headcount1–10
- GTM typeB2B
- OfferingServices
What I-Community does
I-Community AG is a Swiss regional managed IT services provider headquartered in St. Moritz, founded in 2001 by CEO Michael Keller. The company serves municipalities, schools, tourism and hospitality businesses, SMEs, and associations across Southern Grisons (Südbünden) from offices in St. Moritz and Scuol, offering cloud, network, system, and IT security services built around its proprietary engadin.cloud platform, which operates two data center locations in the Oberengadin for Swiss data residency.
The core technology stack centers on engadin.cloud, a proprietary high-availability cloud platform providing infrastructure-as-a-service, virtual servers, cloud desktops, and cloud backup, complemented by managed network services (WLAN, switching, firewall), system services (virtualization, storage, video surveillance, access control, VoIP, disaster recovery with <1 hour RTO), and managed security services (endpoint protection, email security, cloud security, 24/7 monitoring with MTTD under 1 hour). The company integrates Microsoft 365, Teams, and SharePoint as a Modern Workplace offering and uses TeamViewer for remote support. Operational SLAs include 99.8% network availability, 99.94% cloud availability, and a 7x24 emergency helpdesk.
Revenue is generated through four streams: recurring managed services (monthly subscription with bundled SLAs), cloud services subscription (engadin.cloud usage-based and subscription), project-based professional services (consulting, migration, implementation), and hardware sales. Customer acquisition is sales-led and community-led, relying on regional reputation, direct account management, local event sponsorships, and a retail storefront opened in 2022. The company is founder-owned, privately held, and has no disclosed external investment.
I-Community firmographics
Firmographics- Name
- I-Community
- Legal name
- i-Community AG
- Website
- https://i-community.ch
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- I-Community AG is a Swiss regional managed IT services provider in St. Moritz serving municipalities, schools, tourism operators, and SMEs across Southern Grisons with cloud, network, system, and security services built on its proprietary engadin.cloud platform with Swiss data residency.
- Ownership category
- akta.pro rank
I-Community industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Cloud-Native Enablement (Containers, Kubernetes, Service Mesh) (BPAEAKAE)
- akta.pro secondary industries
- Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Attack Detection & Response for Cloud/SaaS (SOC for Cloud) (HDADAGAJ), Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ)
Keywords
Where I-Community is headquartered
LocationHeadquarters
- HQ city
- Sankt Moritz
- HQ country
- Switzerland
- HQ region
- Europe
Offices2 records
Markets served
I-Community business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Managed Services: Recurring managed IT services covering cloud, network, system, and security operations with SLAs including 7x24 helpdesk support and monitoring.
- Cloud Services (engadin.cloud): Cloud infrastructure rental, cloud desktop solutions, backup services, and cloud migration services with usage-based and subscription pricing models.
- Professional Services: Consulting, IT strategy, digitalization projects, implementation, and transformation services billed on project basis.
- Hardware Sales: Sale and installation of hardware including servers, network equipment, endpoints, video surveillance systems, and access control systems.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Modular managed services with customizable service bundles |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels7 records
I-Community product offering
Product offeringCore offering
I-Community is a Swiss regional managed IT services provider offering cloud, network, system, and security services to public sector, education, tourism, and SME customers in the Engadin region. The core offering is built around the proprietary engadin.cloud platform hosted in company-operated data centers in Oberengadin, complemented by managed network infrastructure, system services (servers, virtualization, backup), VoIP, video surveillance, access control, and a 24/7 helpdesk with on-site support from offices in St. Moritz and Scuol.
Product overview
I-Community is a Swiss IT managed services provider offering a portfolio of services built around its proprietary engadin.cloud platform. The core offering consists of Cloud Services (hosted on engadin.cloud data centers), Network Services, System Services, and IT Security Services. These are complemented by Cloud Desktop and Cloud Backup (sub-products of Cloud Services), Modern Workplace (Microsoft 365 services), Video Surveillance, Access Control, VoIP, and Backup & Disaster Recovery (sub-products of System Services), plus Endpoint Protection, E-Mail Security, and Cloud Security (sub-products of IT Security). A Helpdesk Services platform provides customer support. The architecture is modular, allowing customers to select specific services that combine through shared engadin.cloud infrastructure and coordinated service management.
Differentiator
Problem solved
Functional benefit
Brands
- engadin.cloud: Hochverfügbare Cloud-Plattform und Rechenzentrum der i-Community mit Standorten im Oberengadin.
Products and services
- engadin.cloud Proprietary high-availability cloud platform and data center infrastructure operated by I-Community at multiple locations in the Upper Engadin region of Switzerland. Provides elastic scalability, automatic security updates, and transparent billing for cloud hosting, virtual servers, and infrastructure services.
- Cloud Desktop
Quantifiable outcome
- 99.8% network availability achieved
- +6 more outcomes
Companies that use I-Community
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles5 records
I-Community technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature3 records
I-Community partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- MicrosoftcoreIntegration and deployment of Microsoft 365 services including Teams, SharePoint, and Modern Workplace solutions. Certified engineers implement collaboration tools, manage migrations, and provide ongoing support for Microsoft cloud services.
Scale indicators14 records
Recent moves15 records
Expansion highlights5 records
I-Community competitors and assessment
Company assessmentDirect peers
- Avectris AG: Winterthur-based Swiss managed services and cloud provider for SMEs and mid-market, with similar Microsoft 365, infrastructure, and security offerings.
- InfoGuard AG: Swiss cybersecurity specialist offering managed security services, SOC, and incident response — overlapping with i-Community's IT Security Services practice at the deep-security level.
- Netrics AG: Swiss managed services provider offering cloud, workplace, security, and network services to SMEs and mid-market — comparable in size, scope, and Microsoft-centric approach to i-Community.
- MTF Schwyz AG: Swiss regional managed-IT and cloud services group serving SMEs and public sector across multiple cantons — comparable customer mix and modular managed-service bundles.
- Econis AG: Swiss IT services and managed-services firm covering cloud, network, and security for SMEs, with regional offices — a near-direct Swiss competitor in the managed-IT and hosted-cloud space.
- Inventx AG: Chur-based Swiss managed IT and cloud services provider serving regional banks, governments, and SMEs — overlapping customer base in Graubünden and similar Microsoft-and-cloud service model.
Broad incumbents
- Bechtle AG: Large European IT services and solutions provider with a Swiss presence — competes for mid-market managed services and licensing business with far greater scale and vendor economics.
- Ti&m AG: Swiss digital services and IT consultancy delivering managed and cloud services to enterprise and public sector — larger, broader incumbent with overlapping cloud-modernization and security offerings.
- Swisscom AG (Enterprise): Dominant Swiss telecom with broad enterprise cloud, network, and managed-services portfolio — a national incumbent that can outcompete regional MSPs on pricing and reach.
Emerging players
- Glueck & Kanja AG: Smaller, cloud- and Microsoft-365-focused Swiss managed services and security firm — narrower overlap but increasingly relevant as cloud-native security becomes the buyer priority.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
I-Community social profiles
Digital presenceI-Community financial estimates
Financial estimateRevenue estimate
Valuation estimate
I-Community leadership team
Management profileNumber of profiles
Profiles10 records
I-Community funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
I-Community M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about I-Community
What does I-Community do?
I-Community is a Swiss regional managed IT services provider offering cloud, network, system, and security services to public sector, education, tourism, and SME customers in the Engadin region. The core offering is built around the proprietary engadin.cloud platform hosted in company-operated data centers in Oberengadin, complemented by managed network infrastructure, system services (servers, virtualization, backup), VoIP, video surveillance, access control, and a 24/7 helpdesk with on-site support from offices in St. Moritz and Scuol.
Is I-Community a public or private company?
I-Community is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was I-Community founded?
I-Community was founded in 2001. It employs 1 to 10 people.
Where is I-Community based?
I-Community is headquartered in Sankt Moritz, Switzerland, in the Europe region.
How does I-Community make money?
Four revenue lines are on record. Managed Services are the primary driver. The others are cloud Services (engadin.cloud), professional Services and hardware Sales.
Who are I-Community's main competitors?
Direct peers on record are Avectris AG, InfoGuard AG, Netrics AG, MTF Schwyz AG, Econis AG and Inventx AG. Broad incumbents are Bechtle AG, Ti&m AG and Swisscom AG (Enterprise). Glueck & Kanja AG is listed as an emerging player.
Does I-Community have an API?
No public API is recorded for I-Community.
What industry is I-Community in?
I-Community's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAKAE, Cloud-Native Enablement (Containers, Kubernetes, Service Mesh), with a secondary code of BPAAACAE, Cloud & Infrastructure Support (Servers, Storage, Virtualization). Its NAICS code is 54151 and its SIC code is 7373.