Crime Victims Assistance Center

What Crime Victims Assistance Center does

Crime Victims Assistance Center, Inc. (CVAC) is a New York nonprofit founded in 1978 and headquartered in Binghamton that delivers free, trauma-informed services to victims of crime across Broome and Chenango Counties. The organization operates a 24/7 crisis hotline and text line, short-term counseling (typically 6-12 sessions), legal advocacy, hospital-based medical advocacy at Lourdes Hospital and United Health Services, and Child Advocacy Centers in both Broome and Chenango Counties that coordinate forensic interviews, on-site medical exams, and multidisciplinary team response for child abuse cases. Additional programs include OVS compensation claims assistance, Order of Protection support, safety planning, the Safe Harbour human trafficking prevention program, campus partnerships under NY Ed. Law 129-B, DWI and domestic violence education panels, a men's offender accountability program, and community-based prevention education reaching 19,199 individuals in 2024. CVAC's service portfolio is unified through a single-access-point model and is delivered via three physical locations (71 Robinson Street, 45 Hawley Street, and 8 Silver Street in Norwich), with embedded presence at Binghamton University.

The organization is governed by a Board of Directors (up to 18 members) under CEO Christine Battisti, with a senior team including COO Jessica Hyatt and CFO Chelsey Smith, plus directors for Clinical Services, Legal Advocacy, Education and Training, and both Child Advocacy Centers. There is no proprietary technology platform; service delivery is human-intensive, supported by volunteer and internship pipelines and NYS-DOH-certified counselor training.

Revenue is not publicly disclosed. The funding base is composed of federal and state grants (NYS Office of Victim Services, US Department of Justice), United Way of Broome County (member agency since 1990), Broome County DSS, nominal professional education fees ($300/hr for businesses, $150/hr for nonprofits/schools), and public donations accepted via the Zeffy platform. No private equity, venture capital, or institutional investor ownership is indicated. The operating model relies on county-level regulatory designations (NYS Department of Health rape crisis certification, county-designated CAC operator) and 47 years of embedded partnerships with law enforcement, hospitals, prosecutors, and schools.

Name

Crime Victims Assistance Center

Legal name

Crime Victims Assistance Center, Inc.

Website

https://cvac.us

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

11–50 employees

Short description

Crime Victims Assistance Center is a Binghamton, New York nonprofit founded in 1978 that provides free, trauma-informed counseling, crisis response, legal advocacy, and child advocacy services to crime victims across Broome and Chenango Counties, funded primarily by government grants and United Way.

Ownership category

akta.pro rank

Product category

Victim Assistance Social Services

NAICS

Individual and Family Services (6241)

akta.pro primary industry

Cash & Voucher Assistance (CVA) and Emergency Livelihood Support (BPAGAAAJ)

Keywords

• Victim advocacy services
• Crisis intervention support
• Trauma-informed counseling
• Child advocacy center
• Crime victim assistance

Headquarters

HQ city

Binghamton

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government Grants and Funding: CVAC receives funding from federal, state, and local government sources including the NYS Office of Victim Services and U.S. Department of Justice to support free victim services.
2. United Way Support: CVAC became a United Way Member Agency in 1990 and receives ongoing support from United Way of Broome County.
3. Donations: The organization accepts public donations through its website via Zeffy donation platform to support ongoing victim assistance programs.
4. Professional Education Fees: CVAC charges nominal fees for professional education training sessions to businesses ($300/hour) and nonprofit/school entities ($150/hour), with fee waivers available for community-based outreach.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

CVAC is a nonprofit organization that provides free, trauma-informed victim services to crime survivors in Broome and Chenango Counties, New York. Its core offerings include a 24/7 crisis hotline and text line, short-term counseling, child advocacy center services, legal advocacy, assistance with NYS Office of Victim Services (OVS) compensation claims, safety planning, Orders of Protection assistance, prevention education, and offender accountability programs. All services are delivered at no cost to victims.

Product overview

Crime Victims Assistance Center is a non-profit social services organization offering a unified portfolio of free trauma-informed support services to crime victims and those affected by crime. The organization provides its services through distinct programs including: 24/7 Crisis Hotline and Crisis Text Line for immediate support; Counseling Services for short-term therapy; Broome County and Chenango County Child Advocacy Centers for child abuse response; Legal Advocacy and Victim Liaison Office for court navigation; OVS Claims Compensation Assistance for financial support; Prevention Education & Training for community education; Safety Planning resources; and Order of Protection assistance. Additional programs include the Safe Harbour human trafficking prevention program, DWI/DV Education Panels, the Men's Domestic Violence Offender Accountability Program, and the Crime Victims Memorial Wall. The organization also operates volunteer and internship programs. These services work together to provide comprehensive crisis intervention, advocacy, and prevention support across Broome and Chenango Counties in New York State.

Differentiator

Problem solved

Functional benefit

Brands

• Safe Harbour Program: Program working with partners across Broome County to promote awareness of human trafficking and provide comprehensive services to youth at-risk of exploitation.
• Broome County Child Advocacy Center
• Chenango County Child Advocacy Center

Products and services

• 24/7 Crisis Hotline Free, round-the-clock telephone crisis support for crime victims and those affected by crime, available 24 hours a day, 7 days a week, via (607) 722-4256.
• Crisis Text Line Free text-based crisis support at (607) 725-8196 providing an alternative communication channel for individuals seeking help, with responses by the next business day.
• Counseling Services Free, short-term counseling (typically 6-12 sessions) for crime victims and secondary victims, including individual 50-minute weekly sessions, safety planning, and navigation of support systems. Evening appointments available.
• Broome County Child Advocacy Center Child-friendly facility coordinating forensic interviews, on-site medical exams, multidisciplinary team services, and referrals to treatment for child abuse and maltreatment victims in Broome County.
• Chenango County Child Advocacy Center Satellite child advocacy center serving Chenango County, located at 8 Silver Street, Norwich, NY 13815, providing coordinated forensic interviews, medical exams, and multidisciplinary team services for child abuse victims.
• Legal Advocacy / Victim Liaison Office Accompaniment to police departments, hospitals, and court proceedings; assistance with Family Court petitions (Family Offense, Custody, Child Support); Victim Impact Statement preparation; and facilitation of DWI and DV Education Panels. Based at the George Harvey Justice Building (45 Hawley Street, Binghamton).
• OVS Claims Compensation Assistance Assistance with filing claims with the New York State Office of Victim Services for costs including medical bills, counseling expenses, burial costs, and lost wages. As of December 31, 2025, police reports are no longer required and the filing deadline was extended to 3 years.
• Prevention Education and Training Community and professional education programs including Safety Detectives (Ages 3-5), Child Safety Matters (K-5), Youth/Teen Prevention Programming, Girls Circle (10 weeks), Adult/Community Education, and Professional Education on topics including trauma-informed care, domestic violence support, and child abuse prevention. Pricing is tiered: $300/hour for for-profit businesses; $150/hour for nonprofits/schools.
• Safety Planning Resources Comprehensive safety planning resources covering safety at home, preparing to leave, living alone, workplace safety, and digital safety planning, including technology safety tips, GPS monitoring awareness, and strategies for those being monitored.
• Order of Protection Assistance Legal advocacy assistance for obtaining Orders of Protection through Criminal Court or Family Court, including guidance on provisions for pets, custody, and property removal.
• Safe Harbour Program Human trafficking awareness and prevention program providing comprehensive services to youth at-risk of exploitation, including trainings on online safety, sexting, grooming, and sextortion for schools and youth-serving organizations.
• Lethality Assessment Program (LAP) Research-based screening program equipping law enforcement officers with tools to identify individuals in high-risk domestic violence situations and connect them to CVAC advocates; launched in 2024 with the Broome County Sheriff's Office.
• Domestic Violence Education Panel Education panel for individuals charged with domestic violence-related offenses, facilitated through the Victim Liaison Office.
• DWI Victim Impact Panel Victim impact panel for individuals charged with DWI-related offenses, providing education on the consequences of impaired driving.
• Men's Domestic Violence Offender Accountability Program Offender accountability program designed for men charged with domestic violence offenses to address violent behavior patterns.

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core.

• Broome County DSScoreStrategic or Co-development PartnerCounty Department of Social Services providing support and coordination for child protective services and victim assistance programs.
• Broome County Multidisciplinary TeamcoreStrategic or Co-development PartnerPartnership including victim advocates, forensic interviewers, medical and mental health professionals, law enforcement, child protective services, prosecutors, and legal advocates coordinating child abuse response.
• Broome County Sheriff's OfficecoreStrategic or Co-development PartnerIn 2024, CVAC launched the Lethality Assessment Program (LAP) with the Sheriff's Office, providing officers with screening tools to identify high-risk domestic violence situations and connect victims to advocates.
• Local Law Enforcement AgenciescoreStrategic or Co-development PartnerPartnerships with Broome County Sheriff's Office, New York State Police, Binghamton Police, Johnson City Police, Endicott Police, and Vestal Police for victim referrals and coordinated response.
• Lourdes Hospital and United Health ServicescoreStrategic or Co-development PartnerLocal hospitals where CVAC provides medical advocacy services for crime victims presenting in emergency departments.
• Chenango County Child Advocacy CentercoreStrategic or Co-development PartnerCVAC oversees the Chenango County Child Advocacy Center located in Norwich, NY, extending services to neighboring Chenango County.

Scale indicators5 records

Recent moves8 records

Expansion highlights6 records

Regional players

• New York State Coalition Against Sexual Assault: Statewide coalition supporting rape crisis centers and sexual assault service programs across New York, including CVAC's own rape crisis program. Comparable mission and population but operates as an umbrella/training body rather than direct service provider in Broome County.
• Mental Health Association of the Southern Tier: Broome County-based nonprofit providing mental health counseling, support groups, and advocacy. Comparable regional footprint and counseling services to CVAC, with overlap in trauma-informed support but a broader mental health rather than crime-victim focus.

Direct peers

• Sanctuary for Families: NYC-based nonprofit providing counseling, legal advocacy, and shelter for survivors of domestic violence and human trafficking. Comparable service mix to CVAC, including legal advocacy and trafficking response, with greater residential and clinical scale.
• Safe Horizon: New York City's largest victim-services nonprofit offering hotlines, counseling, legal advocacy, and child advocacy centers. Directly comparable service portfolio to CVAC, with the principal difference being NYC-scale operations versus CVAC's two-county footprint.
• National Children's Alliance: National accrediting body and membership organization for Child Advocacy Centers, including the CAC model CVAC operates in Broome and Chenango Counties. Highly comparable as the standards-setter for the CAC service line CVAC delivers.
• RAINN (Rape, Abuse & Incest National Network): Operates the National Sexual Assault Hotline and provides survivor support services. Highly comparable as a victim-services nonprofit offering crisis response, counseling referrals, and public education, but at national scale rather than CVAC's two-county scope.
• National Center for Victims of Crime: National victim advocacy organization providing resources, training, and policy work for crime victims and the agencies that serve them. Comparable in mission and broad victim-services portfolio to CVAC, but operates nationally and on policy/training rather than direct two-county service delivery.
• National Domestic Violence Hotline: Operates 24/7 crisis intervention, safety planning, and referral services for domestic violence victims, closely mirroring CVAC's crisis hotline and Order of Protection assistance. Operates at national scale rather than two-county.

Emerging players

• Crisis Text Line: Provides 24/7 text-based crisis support, overlapping with CVAC's crisis text line service. Less broad in scope than CVAC (no legal advocacy or child advocacy centers) but a direct comparable in the digital crisis response channel CVAC offers.

Broad incumbents

• Vera Institute of Justice: National nonprofit working on criminal justice reform, victim services, and reentry. Overlaps thematically with CVAC's victim advocacy work but operates primarily through research, policy, and pilots rather than direct-service delivery in two counties.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/cvacinc
• Facebookfacebook.com/BinghamtonCVAC
• LinkedInlinkedin.com/company/broome-county-sexual-assault-response-team

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crime Victims Assistance Center