What Derby Dental Laboratory does

Derby Dental Laboratory is a privately held, family-owned dental laboratory founded in 1987 and headquartered at 3332 Gilmore Industrial Blvd, Louisville, Kentucky. The company manufactures and supplies a full-service range of dental prosthetics, including crowns and bridges (PFM, Zirconia, Lithium Disilicate), implant solutions (Titanium, Zirconia, Screw-retained), partial and full dentures, partial frameworks, bite splints, fixed and removable orthodontics, and clear aligners. It operates a single production facility in Louisville serving dental practices across 28 U.S. states, including relationships with regional dental groups, universities, and named practices such as Howard Family Dental, Mortenson Family Dental, Stonehaven Dental, Gentle Dentist, and Smile Crafters.

The company's underlying technology stack centers on a digital dental lab workflow with intraoral scanner (IOS) integration from partners including 3Shape, 3D printing via Carbon, and proprietary production processes that the company claims achieve sub-1% remake rates. A web-based customer portal (derbyportal.derbydental.com) supports STL file uploads, case tracking, supply ordering, UPS label generation, and real-time communication via Medalia messaging software. Sub-brands include Derby Express (volume digital production with 3-day door-to-door delivery) and IOS Advantage (Preferred, Restore, and Clear programs packaging Trios 4 scanners with training and minimum commitments). Chairside Support offers on-site expert technicians for conversion surgeries.

Derby generates revenue primarily through per-unit transaction pricing on dental restorations, supplemented by volume-based discounts via Derby Express (up to 55% per-unit savings) and recurring subscription revenue from IOS Advantage programs with $2.5K onboarding fees and $1K–$2.5K monthly minimums over 12-month commitments. Go-to-market is a direct sales motion combining field-based regional representatives (e.g., a Northern Kentucky rep), inside-sales customer success coordinators, toll-free phone support (1-800-745-6718), and form-based website lead capture. Distribution is domestic-only, executed primarily via UPS shipping. Customers are predominantly SMB dental practices, with a handful of enterprise and educational relationships (Henry Schein, Carbon, University of Louisville and University of Kentucky dental schools). Leadership is led by President Reed Nunnally.

Name

Derby Dental Laboratory

Legal name

Derby Dental Laboratory

Website

https://derbydental.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

11–50 employees

Short description

Derby Dental Laboratory is a family-owned dental lab founded in 1987, based in Louisville, Kentucky. It manufactures crowns, bridges, implants, dentures, partials, bite splints, orthodontics, and clear aligners for dental practices across 28 U.S. states.

Ownership category

akta.pro rank

Product category

Dental Laboratory Services

NAICS

Dental Laboratories (339116)

SIC

Dental Equipment & Supplies (3843)

akta.pro primary industry

CAD/CAM Digital Design & Milling Centers (HLABAJAE)

akta.pro secondary industries

Crown & Bridge (Fixed Prosthetics) Fabrication (HLABAJAA), Model/Die Work, Scanning & Case Digitization Services (HLABAJAJ)

Keywords

• Dental laboratory services
• Dental prosthetics manufacturing
• Crown and bridge restorations
• Dental implant solutions
• Orthodontic appliances

Headquarters

HQ city

Louisville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Dental Lab Products: Production and sale of dental prosthetics including crowns, bridges, implants, dentures, partials, bite splints, and orthodontic appliances. Revenue generated through per-unit pricing on dental restorations with volume discount programs.
2. IOS Scanner Programs: Provides Trios 4 wireless scanners, laptops, and training to dental practices through IOS Preferred, IOS Restore, and IOS Clear programs. Includes onboarding fees ($2.5K) and monthly minimum commitments for restorative ($1K-$2.5K) and aligner products ($1.5K-$2.5K).
3. Derby Express Volume Program: Volume-based pricing program offering up to 55% savings per unit on digital products for high-volume accounts. First five crowns at promotional $50 each pricing.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Derby Dental Laboratory is a full-service dental lab that manufactures and supplies a comprehensive range of dental prosthetics including crowns and bridges, implant solutions, partial and full dentures, partial frameworks, bite splints, orthodontics, and clear aligners. The company operates a digital production workflow (Derby Express) for high-volume ordering and offers an IOS Advantage Program that supplies intraoral scanners, equipment, and training to help practices transition to digital workflows.

Product overview

Derby Dental Laboratory is a family-owned full-service dental lab offering a comprehensive portfolio of dental products and services. The core offerings include Crown & Bridge, Implant Solutions, Partial and Full Dentures, Partial Frameworks, Bite Splints, Orthodontics, and Clear Aligners. The company provides value-added programs including Derby Express (digital volume ordering with up to 55% savings), the IOS Advantage Program (digital workflow transition with scanner programs), Chairside Support (on-site surgical assistance), and Personalized Lab Support (dedicated representatives). A customer portal enables STL file uploads, case tracking, and lab communication. All products are manufactured in Kentucky with a focus on sub-1% remake rates.

Differentiator

Problem solved

Functional benefit

Brands

• Derby Express: Digital solution for volume ordering offering up to 55% savings on digital lab products with 3-day door-to-door delivery.
• IOS Advantage

Products and services

• Crown & Bridge Crown and bridge restorations crafted with high aesthetics and durability, offered in PFM, Zirconia, and Lithium Disilicate materials for dental practices.
• Implant Solutions Single-unit and full-arch implant-retained restorations available in Titanium, Zirconia, and Screw options for long-lasting dental implant cases.
• Partial Dentures Expertly crafted partial dentures with material options including DuraFlex, Acrylic Partial, Temporary Flipper, and Gasket Supported.
• Full Dentures Custom full denture options in Immediate, Economy, Standard, and Premium tiers for patient comfort and lifelike aesthetics.
• Partial Frameworks Custom-crafted partial frameworks using Printed Metal, Acetal, and Acetal Unilateral materials with high-quality equipment.
• Bite Splints Jaw stabilization and muscle tension relief appliances including KeySplint, Dura-Splint, Comfort-Brux, Milled Brux Splint, and Printed Brux Splint.
• Orthodontics Fixed and removable orthodontic appliances including Lingual Arch, Bondable Lingual Arch, Adams Clasp, Band & Loop, Invisible Retainer, Hawley, and Smile Shapers.
• Clear Aligners Clear aligner solutions offering an alternative to traditional braces for orthodontic treatment.
• Derby Express Digital volume ordering program offering up to 55% savings per unit on digital products with 3-day door-to-door turnaround and sub-1% remake rates for high-volume dental practices.
• IOS Advantage Program Digital workflow transition program with three tiers (IOS Preferred, IOS Restore, IOS Clear) providing Trios 4 wireless scanners, laptops, warranties, training, and ongoing support to dental practices.
• Customer Portal Online portal enabling STL file uploads, case progress monitoring, supply ordering, pickup requests, UPS label generation, and real-time lab communication for dental practice customers.
• Chairside Support On-site surgical solutions providing education, consulting, and hands-on assistance during conversion surgeries with expert technicians available at the dental practice.

Quantifiable outcome

• Up to 55% savings per unit on volume digital orders
• +2 more outcomes

Named customers18 records

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Henry ScheinminorChannel Partner/ Reseller/ DistributorHenry Schein, a major dental supply distributor, appears as a customer logo on Derby Dental Lab's website. Represents a distribution channel partnership where Henry Schein may refer customers or integrate Derby's lab services into their dental practice offerings.
• UPScoreStrategic or Co-development PartnerUPS is the primary shipping partner for Derby Dental Lab's door-to-door delivery service. The company provides UPS shipping label generation and pickup scheduling through their customer portal. Critical logistics partner enabling the 3-day door-to-door service promise.
• MedaliacoreTechnology or IntegrationMedalia is the direct messaging software used by Derby Dental Lab for customer communication. Enables real-time text messaging between the lab and dental practices for case updates and inquiries.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• National Dentex (NDX): NDX is one of the largest networks of dental laboratories in North America offering crowns, bridges, implants, dentures, and orthodontics — directly comparable in full-service dental lab offerings and multi-state reach.
• Dental Services Group (DSG): DSG operates a network of regional dental laboratories serving DSOs and group practices with full prosthetics and digital workflows — comparable to Derby in serving multi-location dental practice customers.
• Aurum Group / Aurum Ceramic Dental Laboratories: Aurum is a North American dental laboratory network producing high-end crowns, bridges, implants, and removable prosthetics, broadly comparable to Derby in product range and digital workflow adoption.
• Arrowhead Dental Laboratory: Arrowhead is a U.S. dental lab offering crowns, bridges, implants, dentures, clear aligners, and digital case submission — overlapping with Derby on product mix and target SMB dental practice customers.
• Knight Dental Group: Knight Dental Group operates a network of dental laboratories producing crowns, implants, and orthodontics — comparable to Derby's full-service U.S. laboratory model.
• Glidewell Dental: Glidewell is the largest U.S. dental laboratory producing crowns, bridges, implants, dentures, and clear aligners with proprietary digital workflows — directly comparable to Derby on product breadth and digital milling model.
• MicroDental Laboratories: MicroDental is a U.S. dental lab producing fixed and removable prosthetics with digital scanning and milling capabilities — a comparable mid-market full-service laboratory competitor.
• Modern Dental Laboratories: Modern Dental is a U.S. multi-site dental lab producing prosthetics, implants, and orthodontic appliances with both analog and digital workflows — a close competitor in the mid-market dental lab segment.

Emerging players

• Align Technology: Align Technology (Invisalign) is a major player in clear aligners — one of Derby's product categories — and serves dental/orthodontic practices through a similar direct sales and digital workflow model.

Broad incumbents

• Dentsply Sirona: Dentsply Sirona is a major global dental equipment and consumables manufacturer; while it primarily sells dental equipment, its lab-side CAD/CAM and prosthetic offerings partially overlap with Derby's digital workflow ecosystem.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/derbydentallab
• Facebookfacebook.com/profile.php

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Derby Dental Laboratory