Citizens’ Ambulance Service
Citizens' Ambulance Service is a 1964-founded Pennsylvania nonprofit providing 24/7 911-dispatched EMS, non-emergency medical transport, and event coverage to residents of Indiana County and portions of Armstrong and Westmoreland Counties, with auto-enrolled municipal memberships.
- Company typePrivate
- Founded1964
- HeadquartersIndiana, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Citizens’ Ambulance Service does
Citizens' Ambulance Service is a Pennsylvania-incorporated nonprofit corporation founded in 1964 that provides Emergency Medical Services (EMS) across Indiana County and portions of Armstrong and Westmoreland Counties in western Pennsylvania. Its core offerings are 24/7 911-dispatched emergency response, non-emergency ambulance and van transport, on-site event medical coverage, and a Car Seat Loans community program. Staffing comprises professional EMTs, EMRs, Advanced EMTs, Paramedics, and Medical Transport Van Drivers organized across stations in the service territory.
The organization operates as a contracted municipal EMS franchise, holding service agreements with White Township, Armstrong Township, Homer City Borough, and Shelocta Borough, which provide automatic membership enrollment for residents in those jurisdictions. It is integrated with the Indiana County 911 dispatch system and reports high operational throughput (741 911-dispatched calls answered and 559 patients transported in January 2026 alone). Academic and community partnerships with the IUP Institute for Rural Health and Safety, Indiana Road Runners Club, and Boy Scout Troop 29 support community health programming and equipment donations.
Revenue is generated through a mix of usage-based billing (911 emergency responses and non-emergency transport), recurring membership/subscription fees via the Citizens' Ambulance membership program, professional services fees for event coverage, and voluntary community donations accepted through an online portal. The company does not operate a software or technology product; these are direct patient care and transport services. Marketing is conducted through organic social channels (Facebook and Instagram), the organizational website, and community engagement rather than paid acquisition.
Citizens’ Ambulance Service firmographics
Firmographics- Name
- Citizens’ Ambulance Service
- Legal name
- Citizens' Ambulance Service
- Website
- https://asmgt.com
- Company type
- Private
- Founded year
- 1964
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Citizens' Ambulance Service is a 1964-founded Pennsylvania nonprofit providing 24/7 911-dispatched EMS, non-emergency medical transport, and event coverage to residents of Indiana County and portions of Armstrong and Westmoreland Counties, with auto-enrolled municipal memberships.
- Ownership category
- akta.pro rank
Citizens’ Ambulance Service industry classification
Industry- Product category
- Emergency Medical Services
- NAICS
- Ambulance Services (62191), Ambulance Services (621910)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- 911/Public EMS Agencies (Municipal/County/Fire-Based) (HLAFANAA)
- akta.pro secondary industry
- Private EMS Providers (Contract/Interfacility) (HLAFANAB)
Keywords
Where Citizens’ Ambulance Service is headquartered
LocationHeadquarters
- HQ city
- Indiana
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Citizens’ Ambulance Service business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales
Revenue model
- 911 Emergency Response Services: Revenue generated from responding to 911-dispatched emergency calls, providing emergency medical services to residents of Indiana County and portions of Armstrong and Westmoreland Counties.
- Non-Emergency Medical Transport: Ambulance and van service revenue from non-emergency medical transportation services.
- Membership Program: Annual membership fees from residents who enroll in the Citizens' Ambulance membership program, with automatic enrollment for residents in certain townships and boroughs.
- Event Coverage Services: Revenue from providing emergency medical coverage at community events.
- Donations: Voluntary donations from community members and organizations supporting the nonprofit EMS provider.
Go-to-market motion1 record
Distribution channels4 records
Marketing channels3 records
Citizens’ Ambulance Service product offering
Product offeringCore offering
Citizens' Ambulance Service is a nonprofit corporation that provides 24/7 Emergency Medical Services (EMS) including 911-dispatched emergency response and non-emergency ambulance and van transport to residents of Indiana County and portions of Armstrong and Westmoreland Counties in Pennsylvania. The organization also offers event medical coverage, a car seat loan community program, and a membership program that provides automatic enrollment for residents in contracted townships and boroughs.
Product overview
Citizens' Ambulance Service is a nonprofit Emergency Medical Services (EMS) provider established in 1964, offering a unified portfolio of community health services. The core service portfolio consists of Emergency Operations (24/7 911 response), Non-Emergency Medical Transport (scheduled ambulance and van services), Event Coverage (on-site medical support), and the Car Seat Loans community program. Services are delivered by professional EMTs, EMRs, Advanced EMTs, and Paramedics who staff stations throughout Indiana County and portions of Armstrong and Westmoreland Counties. The organization also operates a Membership Program that provides automatic enrollment for residents in certain townships and boroughs, offering ambulance service coverage. The company does not operate a software platform or technology product—these are direct patient care and transport services.
Differentiator
Problem solved
Functional benefit
Products and services
- Emergency Operations 24/7 emergency medical services responding to 911-dispatched calls for residents of Indiana County and portions of Armstrong and Westmoreland Counties in Pennsylvania, staffed by professional EMTs, EMRs, Advanced EMTs, and Paramedics.
- Non-Emergency Medical Transport Ambulance and van service for non-emergency patient transport, providing scheduled medical transportation for individuals requiring transit to medical facilities in the Indiana County service area.
- Event Coverage On-site emergency medical personnel and ambulance coverage for community events, festivals, and public gatherings in the Indiana County region.
- Car Seat Loans Community program offering free car seat loans to community members, with expired and old car seats collected and recycled responsibly.
- Membership Program Annual membership program providing automatic enrollment for residents in service areas including White and Armstrong Township and Homer City and Shelocta Borough, offering coverage for ambulance services.
Quantifiable outcome
- 203 911-dispatched calls answered per week with 153 patients transported
- +1 more outcomes
Companies that use Citizens’ Ambulance Service
Customer profileNamed customers7 records
Segments1 record
Ideal customer profiles3 records
Citizens’ Ambulance Service technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Citizens’ Ambulance Service partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- White TownshipcoreWhite Township approved a new contract with Citizens' Ambulance Service in 2026, ensuring continued emergency medical services for their constituents. Residents in the township receive automatic membership enrollment.
- Armstrong TownshipcoreCitizens' Ambulance Service entered an agreement with Armstrong Township providing residents automatic membership enrollment for emergency medical services.
- Homer City BoroughcoreCitizens' Ambulance Service entered an agreement with Homer City Borough providing automatic membership enrollment for borough residents.
- Shelocta BoroughcoreCitizens' Ambulance Service entered an agreement with Shelocta Borough providing automatic membership enrollment for borough residents.
- Indiana County 911coreCitizens' Ambulance Service works with Indiana County 911 dispatch system to respond to emergency calls throughout the service territory.
- EMS WestminorListed as a community resource partner, likely providing regional EMS coordination and support services.
- Pennsylvania Department of HealthminorRegulatory oversight and resource partner for Pennsylvania EMS operations.
- IUP Institute for Rural Health and SafetyminorAcademic partnership providing educational resources and potential collaboration on rural health and safety initiatives.
- Indiana Road Runners ClubminorCommunity organization that made a generous donation of $1,500 to support Citizens' Ambulance Service operations.
- Boy Scout Troop 29minorLocal scout troop that donated sensory kits designed to help individuals with sensory processing disorders during ambulance rides.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
Citizens’ Ambulance Service competitors and assessment
Company assessmentBroad incumbents
- American Medical Response (AMR): Largest private ambulance and EMS provider in the United States, operating 911 response, interfacility transport, and event medical services nationally. Represents the most significant incumbent competitor in any municipal RFP Citizens' might face.
- Global Medical Response: Parent company of American Medical Response and other regional EMS brands, providing integrated 911, interfacility, and air medical services across the U.S. Represents scaled private-sector competition for any expansion or RFP activity.
- UPMC Prehospital Care: Hospital-affiliated EMS division of UPMC providing 911 response and non-emergency transport across western Pennsylvania. Vertically integrated competitor with deep regional presence overlapping Citizens' territory.
Direct peers
- EmergyCare: Pennsylvania-based nonprofit EMS provider delivering 911 response, non-emergency transport, and event coverage across northwestern PA. Highly comparable in service portfolio, geographic concentration, and nonprofit contract model.
- Cetronia Ambulance Corps: Nonprofit community EMS provider serving the Lehigh Valley region of Pennsylvania with 911 response, non-emergency transport, and event coverage. Closest comparable in structure (nonprofit, municipal contracts, subscription membership) and service mix to Citizens' Ambulance Service.
- Northwest EMS: Nonprofit 911 EMS and non-emergency transport provider serving portions of northwestern Pennsylvania. Comparable in operating model (nonprofit, municipal contract relationships, multi-county service area) and patient scale.
- MedEx Ambulance Service: Private EMS provider operating across western and central Pennsylvania with 911 and interfacility transport services. Comparable service mix and geography though structured as a for-profit rather than nonprofit.
Others
- STAT MedEvac: Air medical transport program serving western Pennsylvania including Indiana County. Adjacent emergency-services provider that frequently coordinates with ground EMS services like Citizens' Ambulance on scene hand-offs.
Regional players
- Butler Ambulance Service: Nonprofit EMS provider serving Butler County and adjacent areas in western Pennsylvania. Operates 911 and non-emergency transport with a comparable nonprofit/municipal model, though in a non-overlapping territory.
- HealthFleet Ambulance: Pennsylvania-based non-emergency medical transport provider operating in the broader mid-Atlantic region. Comparable in non-emergency transport service line though focused primarily on scheduled/interfacility work rather than 911.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Citizens’ Ambulance Service social profiles
Digital presenceCitizens’ Ambulance Service financial estimates
Financial estimateRevenue estimate
Valuation estimate
Citizens’ Ambulance Service leadership team
Management profileNumber of profiles
Citizens’ Ambulance Service funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Citizens’ Ambulance Service M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Citizens’ Ambulance Service
What does Citizens’ Ambulance Service do?
Citizens' Ambulance Service is a nonprofit corporation that provides 24/7 Emergency Medical Services (EMS) including 911-dispatched emergency response and non-emergency ambulance and van transport to residents of Indiana County and portions of Armstrong and Westmoreland Counties in Pennsylvania. The organization also offers event medical coverage, a car seat loan community program, and a membership program that provides automatic enrollment for residents in contracted townships and boroughs.
Is Citizens’ Ambulance Service a public or private company?
Citizens’ Ambulance Service is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Citizens’ Ambulance Service founded?
Citizens’ Ambulance Service was founded in 1964. It employs 101 to 250 people.
Where is Citizens’ Ambulance Service based?
Citizens’ Ambulance Service is headquartered in Indiana, United States, in the North America region.
How does Citizens’ Ambulance Service make money?
Five revenue lines are on record. 911 Emergency Response Services are the primary driver. The others are non-Emergency Medical Transport, membership Program, event Coverage Services and donations.
Who are Citizens’ Ambulance Service's main competitors?
Broad incumbents on record are American Medical Response (AMR), Global Medical Response and UPMC Prehospital Care. Direct peers are EmergyCare, Cetronia Ambulance Corps, Northwest EMS and MedEx Ambulance Service. STAT MedEvac is listed as an others. Regional players are Butler Ambulance Service and HealthFleet Ambulance.
Does Citizens’ Ambulance Service have an API?
No public API is recorded for Citizens’ Ambulance Service.
What industry is Citizens’ Ambulance Service in?
Citizens’ Ambulance Service's product category is Emergency Medical Services. Its primary akta.pro industry code is HLAFANAA, 911/Public EMS Agencies (Municipal/County/Fire-Based), with a secondary code of HLAFANAB, Private EMS Providers (Contract/Interfacility). Its NAICS code is 62191 and its SIC code is 8000.