Internetwork Service

What Internetwork Service does

Internetwork Service is a privately held, boutique IT services firm headquartered in Philadelphia, Pennsylvania, founded in 2002. The company provides managed IT services, network consulting, system engineering, business communications, cybersecurity, backup and disaster recovery, and digital forensics to small and medium-sized businesses, primarily in the Philadelphia metropolitan region and broader Northeast USA. Its service portfolio is organized into seven modules: Cyber Defense (Red Team/Blue Team exercises), Network Consulting, System Engineering, Business Communications (powered by the Cytracom unified communications platform), Backup & Disaster Recovery, Forensic E-Discovery, and Network Defense, supported by endpoint protection, email, access management, and cloud service offerings. The company supports both Windows and OS X environments and advertises 24/7 expert support.

Internetwork Service generates revenue through two streams: recurring managed services contracts (ongoing network management, security, backups, and technical support) and project-based professional consulting engagements. Pricing is quote-based and not publicly disclosed; customer acquisition is sales-led through direct outreach, website quote requests, and phone/email contact. The firm relies on technology partnerships with Microsoft, Cisco, Fortinet, NinjaOne, OmniNet, and Cytracom for tooling, certifications, and platform delivery. It claims approximately 75 customers served, 500 projects completed, and 10,000+ support requests resolved over its operating history. With 11-50 employees, no external funding, and no disclosed parent or ownership structure, the company operates as a regional single-market MSP.

Name

Internetwork Service

Legal name

Internetwork Service

Website

https://internetworkservice.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Internetwork Service is a Philadelphia-based boutique IT services provider, founded in 2002, delivering managed IT, network consulting, cybersecurity, unified communications, backup/disaster recovery, and digital forensics to small and medium-sized businesses in the Northeast US market.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Other Computer Related Services (541519)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Services (8741)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

akta.pro secondary industries

Network Architecture & Design Services (BPAEAEAA), Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD)

Keywords

• Managed IT services
• Network consulting
• Cybersecurity services
• Disaster recovery
• Unified communications

Headquarters

HQ city

Philadelphia

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services: Ongoing managed services providing network management, security, backups, and technical support. Revenue is generated through recurring service contracts with 24/7 expert support.
2. Professional Consulting Services: Network consulting, system engineering, and cybersecurity advisory services provided on a project or engagement basis.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Internetwork Service provides managed IT services and network infrastructure solutions for small and medium-sized businesses, including network consulting, system engineering, cybersecurity (Cyber Defense and Network Defense), backup and disaster recovery, digital forensics, and unified business communications. Services are delivered through recurring managed service contracts supplemented by project-based professional consulting engagements.

Product overview

Internetwork Service is a boutique IT service provider offering a portfolio of managed services for small and medium businesses, primarily focused on network planning, installation, and maintenance. The company provides seven core service modules: Cyber Defense (red team/blue team security exercises), Network Consulting (strategic planning and network transformation), System Engineering (computer systems development and quality control), Business Communications (Cytracom-powered unified communications), Backup & Disaster Recovery, Forensic E-Discovery (electronic discovery and digital forensics), and Network Defense (malware protection). Additional offerings include endpoint protection, email solutions, access management, and cloud services. The services are designed for businesses with complex networking needs, supporting both Windows and OS X environments.

Differentiator

Problem solved

Functional benefit

Products and services

• Cyber Defense Red Team/Blue Team security exercises where offensive experts attempt to breach defenses while incident responders identify, assess, and respond to intrusions, helping organizations detect and contain targeted attacks.
• Network Consulting Strategic network planning and technology solution development, including network optimization, transformation, and next-generation technology adoption such as software-defined networks, for SMB clients.
• System Engineering Computer systems engineering services that develop, test, and evaluate software and PCs, combining engineering and computer science expertise to ensure reliable networking and quality control.
• Business Communications Unified communications platform powered by Cytracom, delivering cloud-based voice, mobile and desktop apps, messaging, and desktop integration for small to midsize businesses.
• Backup & Disaster Recovery Data backup services copying data to secondary storage or cloud, plus complete disaster recovery operations to restore infrastructure and services without critical disruptions for SMB clients.
• Forensic E-Discovery Electronic discovery and digital forensics services including data identification, preservation, collection, analysis, and reporting for legal proceedings, with capabilities to recover deleted or hidden data.
• Network Defense Protection services defending against malware families including viruses, worms, and trojans, with educational resources on threat identification for SMB clients.
• Managed IT Services Comprehensive managed IT services including endpoint protection, access and authorization management, email solutions, local and online backups, and cloud services for small and medium businesses, delivered under recurring service contracts with 24/7 support.

Named customers12 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• CytracomcoreTechnology or IntegrationCytracom provides unified communications platform (cloud-based voice, mobile apps, desktop integration, messaging) that Internetwork Service resells and implements for small to midsize business customers.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Market position

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/100064091169292
• LinkedInlinkedin.com/company/internetworkservice

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Internetwork Service