Construct Services
- Company typePrivate
- Founded1988
- HeadquartersPerth, Australia
- Headcount101–250
- GTM typeB2B
- OfferingServices
Construct Services firmographics
Firmographics- Name
- Construct Services
- Legal name
- Inserve Australia Pty Ltd
- Website
- https://constructservices.com
- Company type
- Private
- Founded year
- 1988
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Construct Services industry classification
Industry- Product category
- Insurance Repair and Restoration Services
- NAICS
- Commercial and Institutional Building Construction (236220), Residential Building Construction (2361), Construction of Buildings (236)
- SIC
- Construction - Special Trade Contractors (1700)
- akta.pro primary industry
- Insurance Claims Estimation, Documentation & Managed Repair (HSAPAOAL)
- akta.pro secondary industries
- Post-Incident Recovery, Damage Assessment & Restoration Coordination (BPABANAL), Post-Disaster Whole-Home Rebuild (Fire/Water/Storm) (HSAPAEAH), Structural Repair & Framing Reconstruction (HSAPAOAG), Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI)
Keywords
Where Construct Services is headquartered
LocationHeadquarters
- HQ city
- Perth
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Construct Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D
Revenue model
- Insurance Repair Services: Project-based professional services revenue from delivering insurance repair work. Work is commissioned by insurance companies (insurers, loss adjusters, brokers) on behalf of insured customers. Revenue is generated through individual repair contracts and ongoing relationship work with insurance partners.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Construct Services product offering
Product offeringCore offering
Construct Services delivers complete insurance repair solutions for the Australian insurance industry, covering property damage assessment through to completion for residential, commercial, industrial, heritage, healthcare, education, and hospitality properties. Services are commissioned by insurance companies, loss adjusters, brokers, and underwriting agencies on behalf of insured customers, with emergency make-safe, catastrophe response, and major/complex claims management capabilities across all Australian states and territories.
Product overview
Construct Services offers a unified suite of insurance repair and claims management services delivered as an integrated national operation. The core portfolio comprises four interrelated service lines: Insurance Repairs (general property damage restoration), Emergency Make Safe (rapid securing of damaged properties), Catastrophe Response (large-scale disaster deployment), and Major & Complex Claims Management (specialised handling of high-value/complex claims). These services span multiple industry sectors including Commercial, Heritage, Industrial, Aged & Health Care, Education, Hospitality, and Strata & Residential. The company operates with over 37 years of industry experience as a single integrated offering rather than a modular software platform.
Differentiator
Problem solved
Functional benefit
Products and services
- Insurance Repairs Core insurance repair services for residential and commercial properties damaged by insured events, covering assessment through to completion. Delivered to insured customers via insurance company, loss adjuster, broker, and underwriting agency partners.
- Emergency Make Safe Rapid emergency response service to secure and make safe damaged properties to prevent further damage following insured events, available across all Australian states and territories.
- Catastrophe Response Large-scale response service for catastrophic weather events and natural disasters, enabling swift deployment of repair teams to affected areas across Australia.
- Major & Complex Claims Management Specialised claims management for large-scale, high-complexity insurance claims including commercial, heritage, and strata projects with full end-to-end coordination of the repair process.
Companies that use Construct Services
Customer profileNamed customers11 records
Segments8 records
Ideal customer profiles2 records
Construct Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Construct Services partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core.
- AoncoreAon is a global professional services firm and insurance broker. They partner with Construct Services for insurance repair work on behalf of their clients who have property damage claims. The relationship positions Construct Services as the preferred repair specialist for Aon's insured customers.
- Axis UnderwritingcoreAxis Underwriting is an underwriting agency that provides specialist insurance solutions. They refer repair work to Construct Services for properties covered under their underwriting arrangements.
- CGHcoreCGH is an insurance partner that engages Construct Services for repair work on behalf of their insured customers.
- CrawfordcoreCrawford is a global loss adjusting and insurance services company. They partner with Construct Services for property damage assessments and subsequent repair work, engaging Construct Services to deliver repairs on claims they manage.
- GallaghercoreGallagher is one of the world's largest insurance brokers. They engage Construct Services for repair work as part of their claims management services for commercial and residential clients.
- HollardcoreHollard is an Australian insurance company. They partner with Construct Services for repair work on properties insured through their various insurance brands.
- IAGcoreIAG (Insurance Australia Group) is one of Australia's largest insurers operating brands including NRMA, CGU, and State Government Insurance. They engage Construct Services for repair work across their portfolio of insured properties.
- McLarenscoreMcLarens is an international loss adjusting firm. They partner with Construct Services for property damage repair work on claims they handle for their insurance company clients.
- QBEcoreQBE is a global insurer with significant Australian operations. They engage Construct Services for insurance repair work on properties covered under their various insurance products.
- SedgwickcoreSedgwick is a global provider of claims and productivity management solutions. They partner with Construct Services for property damage repairs on claims they manage for insurance company clients.
- ZurichcoreZurich is a global insurance company operating in Australia. They engage Construct Services for insurance repair work on properties covered under their commercial and personal insurance products.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Construct Services competitors and assessment
Company assessmentBroad incumbents
- Built Group: Built Group is a large Australian construction and fit-out company delivering commercial, residential, and healthcare projects. A broader construction incumbent that touches insurance repair work through its commercial and institutional portfolio.
- BGIS: BGIS is a global facility management and property services company with significant Australian operations serving commercial and institutional clients. Overlaps with Construct Services' commercial and institutional repair segments.
- John Holland: John Holland is a major Australian infrastructure and building contractor (owned by CCCC International) with capabilities spanning commercial building, rail, and utilities. A broad incumbent in the construction services market where Construct Services competes for select institutional work.
- Service Stream Limited: Service Stream is an ASX-listed Australian infrastructure services company delivering design, construction, and maintenance across utilities and property. A broader incumbent operating in adjacent maintenance and repair markets.
- Downer EDI (Spotless): Downer EDI is a major ASX-listed Australian infrastructure and facility services group that includes Spotless facility services. A much larger diversified incumbent with overlap in property maintenance and infrastructure repair.
- Programmed (PERSOL Australia): Programmed is one of Australia's largest workforce solutions and maintenance services providers with exposure to property maintenance and infrastructure services. A broader incumbent whose portfolio overlaps with parts of Construct Services' scope.
Direct peers
- AllAces Cleaning & Restoration: AllAces is an Australian-owned specialist in disaster cleaning, restoration, and contents recovery for the insurance industry. Competes in the same insurance-led repair and restoration niche as Construct Services.
- ServiceMaster Restore: ServiceMaster Restore operates a national franchise network in Australia delivering fire, water, and storm damage restoration for insurance claims. Competes with Construct Services for the same insurer panel work and homeowner referrals.
- BELFOR Australia: BELFOR is the world's largest property damage restoration company with significant Australian operations, providing disaster recovery, reconstruction, and insurance repair services. Directly comparable to Construct Services across core restoration and CAT response offerings.
- Polygon Group: Polygon is a global property damage restoration specialist with Australian operations, focusing on temporary climate solutions and permanent restoration for insurance and corporate clients. Overlaps with Construct Services' CAT response and complex claims work.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Construct Services social profiles
Digital presenceConstruct Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Construct Services leadership team
Management profileNumber of profiles
Construct Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Construct Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Construct Services
What does Construct Services do?
Construct Services delivers complete insurance repair solutions for the Australian insurance industry, covering property damage assessment through to completion for residential, commercial, industrial, heritage, healthcare, education, and hospitality properties. Services are commissioned by insurance companies, loss adjusters, brokers, and underwriting agencies on behalf of insured customers, with emergency make-safe, catastrophe response, and major/complex claims management capabilities across all Australian states and territories.
Is Construct Services a public or private company?
Construct Services is a private company. It is classified as unknown and is currently operating.
When was Construct Services founded?
Construct Services was founded in 1988. It employs 101 to 250 people.
Where is Construct Services based?
Construct Services is headquartered in Perth, Australia, in the Oceania region.
How does Construct Services make money?
One revenue line is on record: insurance Repair Services.
Who are Construct Services's main competitors?
Broad incumbents on record are Built Group, BGIS, John Holland, Service Stream Limited, Downer EDI (Spotless) and Programmed (PERSOL Australia). Direct peers are AllAces Cleaning & Restoration, ServiceMaster Restore, BELFOR Australia and Polygon Group.
Does Construct Services have an API?
No public API is recorded for Construct Services.
What industry is Construct Services in?
Construct Services's product category is Insurance Repair and Restoration Services. Its primary akta.pro industry code is HSAPAOAL, Insurance Claims Estimation, Documentation & Managed Repair, with a secondary code of BPABANAL, Post-Incident Recovery, Damage Assessment & Restoration Coordination. Its NAICS code is 236220 and its SIC code is 1700.