USA North 811
USA North 811 is a 501(c)(6) non-profit operating the free 811 damage-prevention notification service for Northern California and Nevada, connecting excavators with over 1,500 utility-owner members to mark underground facilities before digging.
- Company typePrivate
- Founded1975
- HeadquartersCauseway Bay, Hong Kong SAR China
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What USA North 811 does
USA North 811 is a 501(c)(6) non-profit organization that operates the federally branded "811" damage-prevention notification service for Northern California and Nevada, founded in 1975 and headquartered in Sacramento, CA. Its functional role is to act as the regional "one-call" center that intermediates between anyone planning excavation work — professional excavators, homeowners, DIYers, and agricultural operators — and the utility owners who operate buried infrastructure (electric, gas, water, telecommunications). When an excavator submits a request by dialing 811 or through online channels, the organization generates a ticket and notifies its member utilities, who then locate and mark their buried facilities before digging begins. The service is mandated by California and Nevada state law and is provided at no charge to excavators.
The core product is a ticket management platform accessible through three channels: a 24x7 phone line (811), online E-Ticket and 811 Express submission systems, and an Electronic Response page where excavators verify which utility members have responded. Member utilities mark their own facilities either with in-house locators or through third-party locating services; USA North 811 explicitly does not perform locating itself. The organization also publishes educational materials, hosts an annual Safety Summit in Sacramento, and maintains an active social-media presence across six platforms to drive public awareness.
Commercially, USA North 811 is funded and governed by its membership rather than by government appropriations: over 1,500 utility owners are members, and a 34-member board elected from the membership sets governance direction. This member-funded, member-governed cooperative structure — combined with statutory designation as the regional one-call center — anchors the business model. Notably, the firm's primary input sources also list "Causeway Bay, Hong Kong" as the city alongside the Sacramento headquarters, which is inconsistent with the company's own website and is treated here as a data error.
USA North 811 firmographics
Firmographics- Name
- USA North 811
- Legal name
- USA North 811
- Website
- https://usanorth811.org
- Company type
- Private
- Founded year
- 1975
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- USA North 811 is a 501(c)(6) non-profit operating the free 811 damage-prevention notification service for Northern California and Nevada, connecting excavators with over 1,500 utility-owner members to mark underground facilities before digging.
- Ownership category
- akta.pro rank
USA North 811 industry classification
Industry- Product category
- Underground Utility Notification Services
- SIC
- Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Damage Prevention & One-Call/811 Programs (Third-Party Excavation Risk) (EUAJADAH)
Keywords
Where USA North 811 is headquartered
LocationHeadquarters
- HQ city
- Causeway Bay
- HQ country
- Hong Kong SAR China
- HQ region
- Asia
Offices1 record
Markets served
USA North 811 business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
USA North 811 product offering
Product offeringCore offering
USA North 811 operates a free damage prevention notification service for Northern California and Nevada, processing 811 tickets submitted by professional excavators, homeowners/DIYers, and agricultural operators either online (E-Ticket and 811 Express) or by dialing 811. Once a ticket is submitted, the organization notifies its more than 1,500 utility members, who then mark or otherwise respond on their underground facilities before the digging project begins. The service also provides an Electronic Positive Response feature that lets excavators confirm each utility has responded before excavation.
Product overview
USA North 811 operates as a single unified service providing a ticket-based utility locate notification system. The core offering is the 811 ticket submission platform, which enables professional excavators, homeowners, DIYers, and agricultural operators to request that utility companies mark underground facilities before digging. The service covers Northern California and Nevada counties. Users access the system through an online E-Ticket or 811 Express platform, or by calling 811. The Electronic Response feature allows users to check the status of utility responses to their tickets.
Differentiator
Problem solved
Functional benefit
Products and services
- USA North 811 Ticket Submission Service Free regional notification service that lets professional excavators, homeowners/DIYers, and agricultural operators submit locate requests online (E-Ticket, 811 Express) or by dialing 811, after which the notification center alerts each member utility to mark or otherwise respond on its underground facilities before the dig.
- Electronic Positive Response Service Online response-checking service that allows excavators to verify the status of each utility member's response to their 811 ticket before beginning digging, with a 'Get a Copy of your Ticket' option available in the Quick Links section.
Quantifiable outcome
- Prevents power outages, gas leaks, water contamination, and property damage
Companies that use USA North 811
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles4 records
USA North 811 technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
USA North 811 partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- Common Ground AlliancecoreNational trade association dedicated to preventing damage to underground utilities through education and advocacy. USA North 811 is listed as a damage prevention partner on their website, supporting shared goals of excavation safety.
- CARCGA (California Regional Common Ground Alliance)coreCalifornia-focused chapter of the Common Ground Alliance, promoting damage prevention best practices at the regional level.
- NRCGA (Nevada Regional Common Ground Alliance)coreNevada-focused chapter of the Common Ground Alliance, supporting damage prevention initiatives in the Nevada service territory.
- Utility Members (Over 1,500)coreOver 1,500 utility owners who fund the organization and are governed by 34 elected board members. These member utilities receive notifications and respond to 811 tickets by marking their underground facilities.
Scale indicators2 records
Recent moves5 records
Expansion highlights5 records
USA North 811 competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks7 records
Key highlights6 records
Customer concentration
USA North 811 social profiles
Digital presenceUSA North 811 financial estimates
Financial estimateRevenue estimate
Valuation estimate
USA North 811 leadership team
Management profileNumber of profiles
Profiles1 record
USA North 811 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
USA North 811 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about USA North 811
What does USA North 811 do?
USA North 811 operates a free damage prevention notification service for Northern California and Nevada, processing 811 tickets submitted by professional excavators, homeowners/DIYers, and agricultural operators either online (E-Ticket and 811 Express) or by dialing 811. Once a ticket is submitted, the organization notifies its more than 1,500 utility members, who then mark or otherwise respond on their underground facilities before the digging project begins. The service also provides an Electronic Positive Response feature that lets excavators confirm each utility has responded before excavation.
Is USA North 811 a public or private company?
USA North 811 is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was USA North 811 founded?
USA North 811 was founded in 1975. It employs 11 to 50 people.
Where is USA North 811 based?
USA North 811 is headquartered in Causeway Bay, Hong Kong SAR China, in the Asia region.
Does USA North 811 have an API?
No public API is recorded for USA North 811.
What industry is USA North 811 in?
USA North 811's product category is Underground Utility Notification Services. Its primary akta.pro industry code is EUAJADAH, Damage Prevention & One-Call/811 Programs (Third-Party Excavation Risk). Its SIC code is 7340.